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Ameyo vs UJET: Which is a better fit?

Updated on December 2nd, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,822 reviews from Call Center users.
% Fit
Not enough reviews
Feature ratings
Call Center Management
4.6
Chat/Messaging
4.6
Call Tracking
4.5
Call Logging
4.4
Call Recording
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Call Center Management
4.9
Chat/Messaging
4.8
Call Tracking
NA
Call Logging
4.9
Call Recording
5.0
User satisfaction
4.2
User reviews100
Ease of use
4.2
Functionality
4.0
Value for money
3.9
Customer support
3.8
4.6
User reviews140
Ease of use
4.8
Functionality
4.6
Value for money
4.8
Customer support
4.8
Price starts from
--
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more.

UJET is ideal for mid-market and enterprise companies that are focused on transforming customer service with a highly reliable cloud architecture and all the benefits of smartphone-era functionality.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
164070 video thumbnail}
1 Video
85852
5 screenshots
164070
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

Ameyo

Top Features
37/41
  • Call Tagging
  • Call Transcription
  • Call Whispering
  • Voice Recognition
  • Activity Tracking
  • Alerts/Escalation
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • Callback Scheduling
  • Call Center Management
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Dashboard
  • Inbound Call Center
  • Interaction Tracking
  • IVR
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Reporting/Analytics
  • Surveys & Feedback
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Center Software Features -

UJET

24/41
Show Call Center Software Features +

Ameyo

--

UJET

Ameyo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
UJET
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ameyo
  • By Ameyo
  • Located in India
  • Founded in 2013
UJET
  • By UJET
  • Located in United States
  • Founded in 2015
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