# Compare Ameyo vs UJET 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Ameyo and UJET based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/85852-164070/Ameyo-vs-UJET --- # Ameyo vs UJET Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AmeyoUJET2/4 selected [Ameyo](https://www.capterra.com/p/85852/Ameyo/)[4.2 (100)](https://www.capterra.com/p/85852/Ameyo/reviews/) [UJET](https://www.capterra.com/p/164070/UJET/)[4.6 (140)](https://www.capterra.com/p/164070/UJET/reviews/) [## Ameyo](https://www.capterra.com/p/85852/Ameyo/)[4.2 (100)](https://www.capterra.com/p/85852/Ameyo/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4 Ease of Use 4.2 Customer Service 3.8 Reviews Sentiment Based on [100 reviews](#user-reviews) Positive 81 Neutral 13 Negative 6 [## UJET](https://www.capterra.com/p/164070/UJET/)[4.6 (140)](https://www.capterra.com/p/164070/UJET/reviews/) Starting Price $80.00/year Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment DB lb Based on [140 reviews](#user-reviews) Positive 130 Neutral 7 Negative 3 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,901 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Call Center Management 4.6 Dashboard 5.0 Call Recording 4.4 Call Logging 4.4 Call Tracking 4.5 65%Fit Missing features Not enough reviews Feature ratings Call Center Management 4.9 Dashboard \-- Call Recording 5.0 Call Logging 4.9 Call Tracking NA User satisfaction User satisfaction 4.2 User reviews[100](https://www.capterra.com/p/85852/Ameyo/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 3.9 Customer support 3.8 User satisfaction 4.6 User reviews[140](https://www.capterra.com/p/164070/UJET/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $80Per Year - Free version - Free trial Best for Best for Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more. Best for UJET is ideal for mid-market and enterprise companies that are focused on transforming customer service with a highly reliable cloud architecture and all the benefits of smartphone-era functionality. ## User reviews Pros & cons PD Pooja D. Senior Manager Quality and Implementation > "Ameyo is very useful dialer, help to improve productivity, autodialed feature help to connect customers without..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6593680) VR Verified Reviewer Technical Consultant > "Call recording page interface is a bit complex because there are lot of filters that makes it difficult to..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4638877) JA Junaid A. Assistant officer > "Its cutting-edge technology, seamless integration, and user-friendly interface have significantly enhanced our..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6582516) NT NEERAJA T. TEAM LEADS > "not good experience with Ameyo my team also not satisfied so Ameyo team kindly work on this otherwise you lose your..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6032766) JA Junaid A. Assistant officer > "I've had an exceptionally positive experience with Ameyo calling software in admission calling." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6582516) VR Verified Reviewer Technical Consultant > "Carrier selection process isn't good because we have to login everytime." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4638877) VG Vignesh G. Technical Support Executive > "It easy and compact software that helps to easily connect with the customers , and also gives all the appropriate..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4608680) HV Harshul V. Software Developer > "Sometime can't find the caller ID- Configuration is very complex-" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4631652) AK Ashok K. Management Trainee > "We can choose which campaign according to our department and we can choose the extension which is good to us, which..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4598960) SK Siddharth K. Head - Global Call Centre > "The time zones set is only so it becomes difficult to work on reports as I have teams is different time zones." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3516025) VR Verified Reviewer HR > "The ability to record the calls and the fact that it works on ease even on mobile phones" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3884995) PS Priya S. Senior Executive - Customer Support > "Missed calls not shown on agent Id, TAT color also not changes" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464290) Manish A. DGM - Technology > "The software comes with a complete suite for your customer services needs, this is the best thing I like about..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3394623) AB Anand B. Asst. Vice President > "Support is active but too many transfer of engineer makes it difficult for the work to be done at ease" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3391843) AK Ashok K. Management Trainee > "It helps to connect and manages the calls with recordings perfectly." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4598960) DK Davies K. Contact Centre Manager > "The CRM fails to extract the details from the core banking system." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464420) Irfanudeen S. Senior Business Development Associate > "The ameyo is the best VoIP tool with great features like auto call reacord, call merging, call transfer, hold, mute,..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3455788) Irfanudeen S. Senior Business Development Associate > "The mobile version of ameyo is not that much user-friendly compared to it's web version." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3455788) JG Jagrati G. Marketing manager > "degree call centre solutions i like everything about the services" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6312108) TS Tony S. Senior Manage Technology Operations, Africa > "So many hidden costs for perpetual customers" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464312) VG Vignesh G. Technical Support Executive > "It also offers many different options to connect with customers." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4608680) RS Ramnarendran S. Senior Passive Network Analyst > "Autodialer not available." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464362) NM Nitin M. Associate Product Manager > "It was very easy to customize" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6275619) MM Mohammed M. Manager , Special Projects > "The voice bot needs more work on." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3391835) VD Vinoth D. Quality Analyst > "Best App for Connecting people through internet." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4652700) AK Akbarali K. AM System Administrator > "Wallboard :- Mostly we are getting issues on the wallboard and it's take time for the resolution" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___2842871) ST Suresh T. Manager > "Integration and implementation was happened in No time with effective people from your end and am thankful to them...." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464311) VR Verified Reviewer Quality Lead > "Screen recording feature is not available" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___2881012) LS Lucky S. Technical Service Engineer > "Is is very useful in service and customer satisfaction related organization." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4608733) RG Rohin G. Head customer service > "Pathetic Support team After a few updated of the browser, the software stops working" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___2577555) SB Shaifi B. Senior Software Developer > "It's integration is available for various 3rd party CRMs and they provide customisation over that too." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3390542) PS Pushkar S. Tech Manager - Contact Center > "SLA breach on almost all support ticket There has been multiple to-and-fro" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___2543996) [View Reviews](https://www.capterra.com/p/85852/Ameyo/reviews/) DB Destiny B. Customer Service Support > "Ujet enables agents, staff members, and specialists to provide quicker and more efficient customer support whether they are working remotely, in the field, or on..." [See full review](https://www.capterra.com/p/164070/UJET/#Capterra___6006166) DJO Daryll Jane O. Customer Service Represenative > "My overall experience with Ujet is life changing due to my previous company was using another tool which is not user friendly as the Ujet." [See full review](https://www.capterra.com/p/164070/UJET/#Capterra___5088816) LaB Lyka angelic B. customer service support > "I use Ujet for inbound to interact individually with our customers, but you can also use it for outbound calling, and it works perfectly fine." [See full review](https://www.capterra.com/p/164070/UJET/#Capterra___6024434) Carla D. Gerente de sucursal > "Sometimes can get some errors, it gets unstable more than what you would like." [See full review](https://www.capterra.com/p/164070/UJET/#Capterra___2314655) PS Pamela S. Agent > "I've been using Ujet for over 3 years, and it's been a wonderful experience. Because of my tenure, a higher-level department had me add supervisor skills which..." [See full review](https://www.capterra.com/p/164070/UJET/#Capterra___6175470) SH Sharmaine H. Care Representative > "I hate when UJET freezes or changes your status without you knowing." [See full review](https://www.capterra.com/p/164070/UJET/#Capterra___2392848) [View Reviews](https://www.capterra.com/p/164070/UJET/reviews/) ## User interface [Ameyo](https://www.capterra.com/p/85852/Ameyo/) 4.15 (100) [UJET](https://www.capterra.com/p/164070/UJET/) 4.57 (140) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Ameyo Top features 39/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/85852/Ameyo/#features) UJET 25/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/164070/UJET/#features) ### Recognition No recognitions have been awarded to Ameyo UJET is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Call CenterSoftware (2024)  ### Deployment & support Ameyo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UJET Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Ameyo - By Ameyo - Located in India - Founded in 2013 UJET - By UJET - Located in United States - Founded in 2015 ## 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