# Compare Ameyo vs Nextiva 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Ameyo and Nextiva based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/85852-175788/Ameyo-vs-Nextiva --- # Ameyo vs Nextiva Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AmeyoNextiva2/4 selected [Ameyo](https://www.capterra.com/p/85852/Ameyo/)[4.2 (100)](https://www.capterra.com/p/85852/Ameyo/reviews/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/) [## Ameyo](https://www.capterra.com/p/85852/Ameyo/)[4.2 (100)](https://www.capterra.com/p/85852/Ameyo/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4 Ease of Use 4.2 Customer Service 3.8 Reviews Sentiment Based on [100 reviews](#user-reviews) Positive 81 Neutral 13 Negative 6 [## Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.6 (915)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price $25.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [915 reviews](#user-reviews) Positive 829 Neutral 38 Negative 48 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Dashboard 5.0 Call Center Management 4.6 Call Logging 4.4 Call Recording 4.4 Call Tracking 4.5 68%Fit Missing features Not enough reviews Feature ratings Dashboard \-- Call Center Management 4.7 Call Logging 4.6 Call Recording 4.6 Call Tracking NA User satisfaction User satisfaction 4.2 User reviews[100](https://www.capterra.com/p/85852/Ameyo/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 3.9 Customer support 3.8 User satisfaction 4.6 User reviews[915](https://www.capterra.com/p/175788/Nextiva/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more. Best for Businesses of any size who want to better connect with their customers. ## User reviews Pros & cons PD Pooja D. Senior Manager Quality and Implementation > "Ameyo is very useful dialer, help to improve productivity, autodialed feature help to connect customers without..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6593680) VR Verified Reviewer Technical Consultant > "Call recording page interface is a bit complex because there are lot of filters that makes it difficult to..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4638877) JA Junaid A. Assistant officer > "Its cutting-edge technology, seamless integration, and user-friendly interface have significantly enhanced our..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6582516) NT NEERAJA T. TEAM LEADS > "not good experience with Ameyo my team also not satisfied so Ameyo team kindly work on this otherwise you lose your..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6032766) JA Junaid A. Assistant officer > "I've had an exceptionally positive experience with Ameyo calling software in admission calling." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6582516) SK Siddharth K. Head - Global Call Centre > "The time zones set is only so it becomes difficult to work on reports as I have teams is different time zones." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3516025) JG Jagrati G. Marketing manager > "degree call centre solutions i like everything about the services" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6312108) VR Verified Reviewer Technical Consultant > "Carrier selection process isn't good because we have to login everytime." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4638877) NM Nitin M. Associate Product Manager > "It was very easy to customize" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___6275619) HV Harshul V. Software Developer > "Sometime can't find the caller ID- Configuration is very complex-" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4631652) VG Vignesh G. Technical Support Executive > "It easy and compact software that helps to easily connect with the customers , and also gives all the appropriate..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4608680) PS Priya S. Senior Executive - Customer Support > "Missed calls not shown on agent Id, TAT color also not changes" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464290) AK Ashok K. Management Trainee > "We can choose which campaign according to our department and we can choose the extension which is good to us, which..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4598960) AB Anand B. Asst. Vice President > "Support is active but too many transfer of engineer makes it difficult for the work to be done at ease" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3391843) VR Verified Reviewer HR > "The ability to record the calls and the fact that it works on ease even on mobile phones" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3884995) DK Davies K. Contact Centre Manager > "The CRM fails to extract the details from the core banking system." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464420) Manish A. DGM - Technology > "The software comes with a complete suite for your customer services needs, this is the best thing I like about..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3394623) AK Akbarali K. AM System Administrator > "Wallboard :- Mostly we are getting issues on the wallboard and it's take time for the resolution" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___2842871) AK Ashok K. Management Trainee > "It helps to connect and manages the calls with recordings perfectly." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4598960) Irfanudeen S. Senior Business Development Associate > "The mobile version of ameyo is not that much user-friendly compared to it's web version." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3455788) Irfanudeen S. Senior Business Development Associate > "The ameyo is the best VoIP tool with great features like auto call reacord, call merging, call transfer, hold, mute,..." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3455788) VR Verified Reviewer Quality Lead > "Screen recording feature is not available" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___2881012) VG Vignesh G. Technical Support Executive > "It also offers many different options to connect with customers." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4608680) TS Tony S. Senior Manage Technology Operations, Africa > "So many hidden costs for perpetual customers" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464312) VD Vinoth D. Quality Analyst > "Best App for Connecting people through internet." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4652700) RS Ramnarendran S. Senior Passive Network Analyst > "Autodialer not available." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464362) ST Suresh T. Manager > "Integration and implementation was happened in No time with effective people from your end and am thankful to them...." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3464311) MM Mohammed M. Manager , Special Projects > "The voice bot needs more work on." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3391835) LS Lucky S. Technical Service Engineer > "Is is very useful in service and customer satisfaction related organization." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___4608733) RG Rohin G. Head customer service > "Pathetic Support team After a few updated of the browser, the software stops working" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___2577555) SB Shaifi B. Senior Software Developer > "It's integration is available for various 3rd party CRMs and they provide customisation over that too." [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___3390542) PS Pushkar S. Tech Manager - Contact Center > "SLA breach on almost all support ticket There has been multiple to-and-fro" [See full review](https://www.capterra.com/p/85852/Ameyo/#Capterra___2543996) [View Reviews](https://www.capterra.com/p/85852/Ameyo/reviews/) SH Simon H. Mediator and Arbitrator > "Much less expensive than POTS, much better voice mail system. And on the rare occasions when I need support (probably no more than 3 times in 5+ years) could reach..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269462) AL Amy L. Office Manager > "The phone will ring and say connected but no one is on the other end, and the customer says they couldn't hear me when they call back." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160) JC Jerick C. Administrative > "Our productivity has increased dramatically as a result of the user-friendly interface, which has made managing calls and texts much simpler." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249) AL Amy L. Office Manager > "The service on the app doesn't always work properly. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7072160) BT Benjamin T. Communications Manager > "The system allows for quick and easy setup of a business phone menu and voicemail system." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6267625) Ginna G. Attorney > "I think sometimes its glitchy and problem solving only through chat can be frustrating at times but overall we an work with it." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6864075) JS Jason S. President > "Most integrations worked the first time after they were installed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___7064322) KR Kyle R. IT Project Manager > "Sometimes voip phones would have provisioning issues reaching the server" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6786575) JC Jerick C. Administrative > "Even though my experience has been quite good, I think that the mobile app's user experience may be improved by simplifying some of its capabilities, especially for..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6303249) SS Sean S. Owner > "That there sales reps will say one thing and then go on leave and not even document what was said and then your bill is around 3,000 for the life of your contract" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6597540) MN Mary N. IT Director > "My users are always moving and I have been able to setup phones in the admin office and distribute them in other buildings with ease." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6256964) EL Everett L. owner > "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) Brandon K. Business Development Manager > "Nextiva Contact Center is scalable and flexible, accommodating our organization's evolving needs as we grow. Whether we need to add new communication channels,..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221079) EL Everett L. owner > "Multiple hours spent on the phone with tech support for it to just "start working" then fail 2 weeks later." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) CD Charles D. Director of Lab Operations > "Our company combined three services, 800 Call Flow, Fax, and multiple business lines into one service with Nextiva at a savings of over $400/month." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6252370) ZM Zeus M. Chief Operations Officer > "Our closing rate for sales and appointment setting has gone up significantly using call monitoring and recording, without being able to hear and see what our staff..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025375) CR Cade R. Sales Manager > "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012809) DE Daniel E. IT Systems Administrator > "The computer prompts when you call in don't give you enough time to enter your Nextiva phone number!" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6271118) AC Andrew C. Associate > "Full call control using an endless variety of call flow options, mobile connectivity, desktop app allowing you to take a softphone anywhere, voicemail via email,..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025653) MC Mariangel C. Customer service representative > "One potential drawback of Nextiva is that it may be considered relatively more expensive compared to some other business communication solutions, especially for small..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6006620) BT Benjamin T. Communications Manager > "Nextiva Business Phone Service is well suited to users who need to set up an automated phone menu." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6267625) AA Abdulrahman A. IT Software Management > "The iOS app could be a little better with clearing missed calls and stopping the annoying pop-up that keeps asking me to enable cellular data when it is already..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6227057) WJ Wally J. Logistics coordinator > "We rely on Nextiva Business Phone Service to handle our communication challenges, enhancing teamwork, ensuring customer satisfaction, and keeping our team connected,..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025734) LB Larisa B. General Manager > "I don't know why it takes 3+ months for them to approve companies to use their service, but that is an unforgivable about of time." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6323264) JJ Jamie J. Operations Manager > "With their software we were able to achieve our goals of routing calls for all 14 of our salons to one centralized location." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148532) LB Larisa B. General Manager > "I was told by the initial person who helped set us up that they have no control over the capaign registry and no way to expedite the process." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6323264) RM Robert M. Director > "We are in the process of phone migration from Cisco Call Manager to Nextiva, Nextiva offered a competitive offer that makes it easy to move forward with a new phone..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047296) AH Ariz H. Director > "Specifically, notifications for text messages. Whenever customers text us, we don't get a notification in our email in the same manner that we do when they call us or..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025428) MZ Melissa Z. Manager > "This is an amazing feature which allows the caller to route their own call instead of talking to our receptionist (ie. press 1 for Bob, press 2 for Larry, etc)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024234) ARR Antony Ryan R. Call Center Operator > "Sometimes we face a delay in the call logs, i don't believe it is nextiva fault but that happens." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269456) RL Rachel L. Customer Service Representative > "You can always count on the call flow coming in at the call center in a fair and orderly fashion. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6363495) MG Mario G. IT Director > "If someone depletes your Long Distance credits, it can disable your entire account and all phone service (as described by sales, hasn't happened)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6092301) DF Damain F. Finance Director > "The mobile app is a standout, enabling users to stay connected on the go, enhancing productivity and flexibility for remote teams." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6012789) ST Samantha T. President > "Nextiva depends on the internet., so when internet is down, so are the phones." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) KL Keith L. Systems administrator > "Nextiva is a great platform for me because I want to self manage my call flows and call center ad it gives me all the tools I need to do that." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238314) EL Everett L. owner > "unreliable connectivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) DV Don V. Admin Assistant > "Making changes is easy and mostly straight forward. If I don't know how to do something there are many tutorials and I can always rely on a customer service rep via..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6269407) EL Everett L. owner > "unreliable connectivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) AS Ace S. Sales Coordinator > "The flexibility and scalability of their service allowed us to add or remove lines as needed, making it easy to adapt to changing business requirements." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5048031) EL Everett L. owner > "No customer support." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6873358) TM Theodore M. IT Director > "I manage all of the systems for my company including the two previous phone providers, internet providers, alarm system, saas providers, etc. etc. etc., and Nextiva..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6221303) BM Barbara M. Law Clerk > "Wait times were long and there were a few times where we were on the line waiting and the call would drop, resulting in us having to wait even longer." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5039073) TS Tiffany S. Comptroller > "They have great customer service that walk you through the set up and help you get everything that you need for your incoming calls with our customers." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6238409) GM Gilbert M. owner > "Extremely poor customer support. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6822512) CH Carl H. Marketing > "As a remote worker, Nextiva makes it possible to call, text, or chat with colleagues and customers from my own phone extention." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024122) TD Tabitha D. Administrative Assistant > "Our transfer system was not operating properly." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6638003) HC Harry C. Property Manager > "Any question you could come up with the had an answer, They checked and verified that everything you did was correct and when you thought it couldn't get any better..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6226148) TL Terry L. Marketing Manager > "A couple things i didn't understand, like parking a phone takes up a phone line, having the paging system takes up a phone line. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6107062) Jeremy B. VP Growth > "Works great and calls do not get marked spam (unlike Dialpad)." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6311016) TL Tina L. Office Manager Assistant > "It's a bit not initially flexible when it comes to adjusting the phones' operations based on holidays or locations that are not open every other weekend." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122) ST Samantha T. President > "Nextiva was a cost effective way to provide phones to several employees." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) JK Joe K. sales manager > "Wait times, customer service needs an improvement, transfers between agents and departments for trunk accounts." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047252) CB Christina B. CFO > "Having the ability to download the Nextiva app on my cellphone allows me to step away from the office and still stay connected." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6081939) NR Nathan R. Director of IT > "It's difficult to find more niche things such as a specific type of call log because it's buried under another tab that doesn't really make sense." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6241001) LE Laura E. LOGISTIC COORDINATOR > "Nextiva has been a very useful tool for my companythe nextiva application is also very good and there are many tools that we can use to record calls, which is amazinf..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5031409) AA Armando A. Marketing Manager > "While Nextiva is a good platform overall and it offers very decent pricing, it lacks critical functions for decision-making that can hurt some numbers in growing..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6246551) SM Sharon M. Director of Operations / Property manager > "We love the call forwarding features, such as when we need to work from home and use our personal cell phones for business-related calls. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5027181) DC David C. Head of Media Ops & Distribution > "Like much of the global workforce, over the course of COVID my role went from in-office to remote. When moving to my current location, I ended up in a dead zone for..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5025826) TL Tina L. Office Manager Assistant > "We were porting over 190 phonelines from our seventeen clinics including several faxlines, and Nextiva had made sure we'd lost none of them during the transition to..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6061122) ST Samantha T. President > "We didn't get any training on how to use the phone system." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6592642) FM Felipe M. Logistics Coordinator > "I work as a freight broker and making and receiving calla everyday is a critical part of my job, Nextiva has succeeded to accomplish this role effectively for me." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024424) AMR Andres Mauricio R. Operations manager > "The prior app had been riddled with numerous problems, which inevitably resulted in a significant loss of calls, ultimately translating to a loss of revenue for our..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024149) WF William F. Engineer > "We have not experienced a single outage in two years, and their service department has been reliable and responsive in supporting MACs and assisting with advanced..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6018178) JB John B. Owner > "It is a chore switching phone systems, but with all the changes Nextiva has made recently I do not see myself switching to another provider as long as the reliability..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6027350) JP Jessica P. Program Support > "My favorite feature is the user control of the auto attendant. Once you understand how it works, you can set it up to operate in whatever way is needed." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6050303) JF Jon F. CEO > "I do not like that I have to call in to add phone lines to my account, though it does give me a chance to ask questions while I'm there." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6144344) Sara P. Owner > "I do like that the caller id will show me that it is a call from Nextiva" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6338282) DJ Dan J. IT Support Manager > "Managing auto attendants for multiple locations is difficult through the web interface." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6053978) AA Anthony A. CFO > "generally the system is good although my hardware is not great, the keys stick a lot." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6542502) HD Hemang D. Manager > "The price is not in affordable price range" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6620192) JB Jacob B. Student Ministry Pastor > "Nextiva being an app on my personal phone is the biggest benefit of all. Because of it, I am able to have a separate number to give people for business purposes but..." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5024083) SH Stephen H. Systems Administrator > "Most of the time when our users can't use their phone it's because they get a time and date out of sync. " [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047403) CW Casey W. Office Manager > "I love the team messaging and video conferencing." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6504306) WS Whitney S. Paralegal > "The only thing I dislike about Nextiva is there program to keep track of incoming and outgoing calls." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6148527) SF Sheri F. President > "The support one gets in setting up a call and the wide range of services offered to deliver a very professional and efficient communication system to us" [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6213809) CG Chris G. Director of Operations > "The onboarding process could use some improvements as it is quite overwhelming for someone who does not work in the VOIP business." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6051769) AA Andres A. LOGISTICS COORDINATOR > "The exceptional call quality and the convenience of both phone and desktop applications have significantly improved my communication and productivity." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5023987) NW Nikita W. Senior Manager of Programs and Curriculum > "I also am disappointed at the lack of a group messaging feature with blind carbon copy recepients." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6004254) MT Miguel T. Law Clerk > "I like how you can track and monitor the calls and how I can go back days and days to find a phone number." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___5032968) ER Everett R. Admin > "Sometimes, the features do not take effect immediately, and multiple calls must be made to correct the problem." [See full review](https://www.capterra.com/p/175788/Nextiva/#Capterra___6047175) [View Reviews](https://www.capterra.com/p/175788/Nextiva/reviews/) ## User interface [Ameyo](https://www.capterra.com/p/85852/Ameyo/) 4.15 (100) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) 4.61 (915) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Ameyo Top features 39/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/85852/Ameyo/#features) Nextiva 27/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/175788/Nextiva/#features) ### Recognition No recognitions have been awarded to Ameyo No recognitions have been awarded to Nextiva ### Deployment & support Ameyo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Nextiva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Ameyo - By Ameyo - Located in India - Founded in 2013 Nextiva - By Nextiva - Located in United States - Founded in 2008 ## 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