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3PL Warehouse Manager is a comprehensive cloud-based WMS platform that makes it easy for 3PL warehouses to manage inventory, automate routine tasks, and deliver complete visibility to their customers.
Direct-to-consumer (DTC) and business-to-business (B2B) ecommerce businesses
What I like best about this product is that it is easy to use and the vendor has excellent customer service.
All communication with 3PL Central happened over email. There was absolutely not phone support, which made it very difficult to get problems fixed in a timely manner.
Very good login capabilities for customers to gain real time information. Excellent customer support by 3PL staff.
They will trick you into an extended contract & then threaten you.
Excellent for ease of use and training. 3PL format has allowed our employees to be much more effective for order entry, document preparation, and inventory management for our customers.
The worst customer service experiences I have ever encountered. Customer service staff are woefully inadequately trained.
We were just so unorganized before. The ability to access everything remotely has been a big help.
The Accounting portion of the program is confusing.
Very user-friendly, excellent real-time reporting, and well organized. LOVE that it automates fulfillment submission and allows for tracking information to be automatically supplied to the customer.
Lost stock, constant late orders, overpriced and shocking customer service. They are not a partner, they are an enemy of your business.
We've been very satisfied. We moved over all of our fulfillment to them three months faster than anticipated because of the ease of use.
Claiming my inventory occupies way more space that is remotely believable - this is how they inflate their profits. Deceptive and unethical.
I like that the user interface is pretty straightforward, customer support has been good (during setup and post-launch), and that the price seems to be reasonable.
There has often been times we could have avoided a problem with a customer if a quick response happened.
Overall our experience with ShipBob has been great, and we're glad we're using them.
All our orders that went out were incorrectly put together, they overcharged us for items, they moved items from warehouse to warehouse and lost all our items, and they mixed SKU's.
3PL Warehouse Manager
ShipBob
Top Features3PL Warehouse Manager
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ShipBob
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