# Compare Therasoft Online vs TherapyAppointment 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Therasoft Online and TherapyAppointment based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/86193-110508/Therasoft-Online-vs-TherapyAppointment

---

# Therasoft Online vs TherapyAppointment Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Therasoft OnlineTherapyAppointment2/4 selected

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)[4.3 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[4.1 (107)](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

[## Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)[4.3 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

PC

CC

Based on [309 reviews](#user-reviews)

Positive

267

Neutral

28

Negative

14

[## TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[4.1 (107)](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

3.8

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

EM

NC

KT

Based on [107 reviews](#user-reviews)

Positive

86

Neutral

8

Negative

13

## Summary

* * *

Key features rated by users

Features selected based on 4,422 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

4.3

Therapy Notes

\--

Charting

3.3

EMR/EHR

3.7

Appointment Scheduling

4.2

64%Fit

Feature ratings

HIPAA Compliant

3.0

Therapy Notes

3.0

Charting

2.8

EMR/EHR

2.9

Appointment Scheduling

3.0

User satisfaction

User satisfaction

4.3

User reviews[309](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.3

Customer support

4.5

User satisfaction

4.1

User reviews[107](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$69Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Solo and small group mental health practices seeking affordable, all-in-one software for notes, billing, scheduling, telehealth, and client care.

Best for

Mental health practices, including solo practitioners and group practices

## User reviews

Pros & cons

PC

Philomena C.

Clinical Neuropsychologist

> "I like that a lot of information is displayed on the calendar so providers can get a..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___4961770)

JJ

Jennifer J.

Founder and Professional Counselor

> "Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible,..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___7045533)

CC

Christine C.

Billing Manager

> "My positive experience was having \[sensitive content hidden\] assisting me with technical..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6589274)

JJ

Jennifer J.

Founder and Professional Counselor

> "For small practices with a limited budget, that kind of budget increase is not easily..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___7045533)

Leasha J. S.

Owner, Managing Member

> "Documentation was easy."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6326674)

JJ

Jennifer J.

Founder and Professional Counselor

> "There were frequent glitches that interfered with clinical service."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___7045533)

AR

Asha R.

Clinical Director

> "It was also great to be able to incorporate our measures/questionnaires into our..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3729860)

Leasha J. S.

Owner, Managing Member

> "The support is nonexistent and they take no responsibility for server failure that causes..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6326674)

MS

Matthew S.

Business Owner, Licensed Professional Counselor

> "With Therasoft, everything weaves together in a dynamic way, supporting more rigorous..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3420826)

CC

Christine C.

Billing Manager

> "Issuing refunds in Therasoft is not the best."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6589274)

LB

Linda B.

CSW-I

> "easy use, accessible, only used IT once and it appeared to be quick response"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___4980538)

MW

Mary W.

Admin

> "Which was never sent)"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6351453)

MS

Matthew S.

Business Owner, Licensed Professional Counselor

> "I like how the treatment plan is very accessible and informs the treatment session note."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3420826)

AR

Asha R.

Clinical Director

> "Many trainees that we had two years ago are surprised that others in their program are..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3729860)

MH

Maurice H.

Owner

> "It has been very influential in the development of my business from onboarding to hipaa..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3426518)

TH

Tia H.

Operations

> "I didn't get as much from the help document as I believe I could have."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3485014)

MS

Matthew S.

Business Owner, Licensed Professional Counselor

> "Therasoft helps me to better conceptualize my cases."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3420826)

AR

Asha R.

Clinical Director

> "It is not an intuitive program and has a steep learning curve."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3729860)

MS

Matthew S.

Business Owner, Licensed Professional Counselor

> "I like how my custom designed website is an integral part of my EHR."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3420826)

LG

Linda G.

Owner solo practice

> "Instead if you want access to your files, which in my case is 7-10 years, you MUST PAY THEM..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2971201)

TH

Tia H.

Operations

> "The support was excellent."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3485014)

AE

Angela E.

owner

> "Too many problems with video use, server down, program not running like it is suppose too."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2325888)

VA

Victoria A.

CEO

> "It is perfect for the solo practitioner as billing, accounting, and reports are easily..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2519024)

GD

Glenna D.

therapist

> "the program was slow and the calendar was difficult to place appointments"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2758652)

MH

Maurice H.

Owner

> "The software is user friendly and very customizable."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3426518)

GT

Gary T.

LCSW

> "Training videos are mediocre quality."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2516398)

CS

Christina S.

Registered Mental Health Counselor Intern

> "Easy to use!"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2907260)

JR

Janet R.

counselor

> "Telehealth is out of date and unstable."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#SoftwareAdvice___2524462)

VA

Victoria A.

CEO

> "I am able to meet with couples as well as individuals."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2519024)

GT

Gary T.

LCSW

> "Customer support is average at best and the weakest area.."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2516398)

JL

Jovasha L.

Executive Director

> "Therasoft is user friendly, I love the live support as well as the various chat features."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2563281)

MB

Marcia B.

owner/counselor

> "There have been glitches throughout for me. "

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2120771)

GD

Glenna D.

therapist

> "it was easy to access and provided a tutoring program"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2758652)

JR

Janet R.

counselor

> "Support does not understand nor resolve issues. "

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#SoftwareAdvice___2524462)

[View Reviews](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

EM

Erica M.

Client Care Coordinator and on-staff therapist

> "It served it's purpose for the time we used it."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___6673461)

EM

Erica M.

Client Care Coordinator and on-staff therapist

> "The version that we used was antiquated and there were many things we were not able to do within it."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___6673461)

NC

NINA C.

Family Law Administrator

> "Easy to use and book sessions with minimal delays"

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___6503431)

CD

Chris D.

Clinical Psychologist and Director

> "My overall experience are massive headaches, a TON of extra work, extra money, stress and frustration! "

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___6424126)

KT

Karen T.

Director

> "The ease of use and communication with the company was most impactful and helpful."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___4836479)

CD

Chris D.

Clinical Psychologist and Director

> "The billing never works correctly. "

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___6424126)

KD

Kristina D.

LCSW

> "I can easily enter and access client information, upload documents, schedule, check billing and contact..."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___2414326)

CD

Chris D.

Clinical Psychologist and Director

> "Theranest has a very large learning curve-it is not user friendly."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___6424126)

MM

Mae M.

Psychologist

> "I do take private pay through Therapy Appointment and it works seamlessly once you get it set up."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#SoftwareAdvice___3366237)

CM

Colleen M.

Psychotherapist

> "So I sent them the screenshot of the actual problem: TA had not been paying their bills."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___4884597)

MM

Mae M.

Psychologist

> "I like that there is a client messaging option from within the portal."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#SoftwareAdvice___3366237)

CM

Colleen M.

Psychotherapist

> "I contacted support, which gave their usually response -- no one else is having this problem, so the problem..."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___4884597)

MM

Mae M.

Psychologist

> "I like most that I can customize forms."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#SoftwareAdvice___3366237)

KM

Katherine M.

LPC

> "They are rude and not helpful - the customer service is beyond challenging to access and often they don’t..."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#SoftwareAdvice___4678425)

LF

Laura F.

LCSW, owner

> "Customer service responds quickly and they're very helpful"

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___4357704)

KM

Katherine M.

LPC

> "It is really disappointing and makes me sad to see such a great small company with an amazing product and..."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#SoftwareAdvice___4678425)

ES

Elizabeth S.

HR Manager

> "I liked how easy it was to schedule an appointment and add it to your calendar after"

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___3021140)

AM

Allison M.

Director

> "Its also not user friendly at all!!!"

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___6083657)

KD

Kristina D.

LCSW

> "There are multiple helpful videos for initial set up and customer service personally walked me through..."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___2414326)

KK

Kathy K.

Clinical Social Worker

> "However, the program itself wasn't intuitive, and frequently switching from one screen to another was..."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___3151092)

MM

Mae M.

Psychologist

> "It's fairly comprehensive."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#SoftwareAdvice___3366237)

KK

Kathy K.

Clinical Social Worker

> "Very few of my bills were successfully submitted."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___3151092)

MC

Misty C.

Owner/Therapist

> "The newer version is definitly better than the older version."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___2411734)

AP

Annie P.

Office Assistant

> "There is no good way to add notes about an appointment, or about a person, so that other users can see it."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#SoftwareAdvice___2113097)

KC

Kristie C.

Associate Director/Therapist

> "It worked well for my practice and I had used it when I was a part of another practice."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#SoftwareAdvice___2490916)

MC

Misty C.

Owner/Therapist

> "I have thought about trying other similar programs but am not ready for the hassle of migrating to a..."

[See full review](https://www.capterra.com/p/110508/TherapyAppointment/#Capterra___2411734)

[View Reviews](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

## User interface

4.35 (309)

[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)

4.06 (107)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Therasoft Online

26/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/86193/Therasoft-Online/#features)

TherapyAppointment

Top features

31/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/110508/TherapyAppointment/#features)

### Recognition

No recognitions have been awarded to Therasoft Online

No recognitions have been awarded to TherapyAppointment

### Deployment & support

Therasoft Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TherapyAppointment

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Therasoft Online

-   By Therasoft Online
-   Located in United States
-   Founded in 2008

TherapyAppointment

-   By Psych Select Software
-   Located in United States
-   Founded in 2007

## Popular Comparisons

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[View full comparison](https://www.capterra.com/compare/110508-118789/TherapyAppointment-vs-EHR-YOUR-WAY)

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)[4.35 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

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[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[4.06 (107)](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

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[View full comparison](https://www.capterra.com/compare/110508-180899/TherapyAppointment-vs-Alleva)

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)[4.35 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

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Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/86193-195467/Therasoft-Online-vs-Care-Patron)

[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[4.06 (107)](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

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vs

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[View full comparison](https://www.capterra.com/compare/86193-118789/Therasoft-Online-vs-EHR-YOUR-WAY)

[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[4.06 (107)](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

$0/month

Price

$59/month

3.8

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110508-118981/TherapyAppointment-vs-TherapyNotes-com)

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)[4.35 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$69/month

Price

$54/month

4.3

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/86193-178984/Therasoft-Online-vs-Jane-App)

[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[4.06 (107)](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$0/month

Price

$49.95/month

3.8

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/110508-124769/TherapyAppointment-vs-CounSol-com)

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)[4.35 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

$69/month

Price

Contact vendor for pricing

4.3

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/86193-124590/Therasoft-Online-vs-EMA)

[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[4.06 (107)](https://www.capterra.com/p/110508/TherapyAppointment/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

$0/month

Price

$29/month

3.8

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110508-130400/TherapyAppointment-vs-TheraNest-Mental-Health)