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MemberClicks vs Higher Logic Thrive: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 1,192 reviews from Association Management users.
% Fit
High performer
Feature ratings
Membership Management
3.9
Dues Management
4.5
Event Management
4.0
Member Directory
3.4
Registration Management
4.1
% Fit
Missing features
Not enough reviews
Feature ratings
Membership Management
--
Dues Management
NA
Event Management
--
Member Directory
5.0
Registration Management
NA
User satisfaction
4.3
User reviews470
Ease of use
4.0
Functionality
4.1
Value for money
4.3
Customer support
4.6
4.3
User reviews98
Ease of use
4.1
Functionality
4.1
Value for money
4.0
Customer support
4.0
Price starts from
Yearly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Growing, midsized and mid-large associations and chambers of commerce with a staff size ranging from 2 to 30, and AMCs use MemberClicks to engage members, grow revenue and save time with automation.

Higher Logic Thrive was purpose-built based on nearly two decades of enabling associations to create a powerful, streamlined member experience easily and quickly.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-6fa51290-d35e-4842-df3d-08dc32701445
Elizabeth W
Executive Director
1.0

Speaker 1: Hi, I'm Elizabeth. I'm the Executive Director of the Patient Access Collaborative. We are an online learning community in the healthcare field. I give MemberClicks a one out of five stars. We purchased MemberClicks back in 2016 as our association was growing beyond the Excel Spreadsheets and word processing software that we were using. We first chose MemberClicks because it had a lot of great functionality and wonderful support. At the beginning, the onboarding process with MemberClicks was exceptional. The support was also excellent until about 2020, where we began to experience significant delays with support. It started off with the support tickets, which actually got so bad we had to set calendar invites to remind ourselves that we had sent a support ticket seven or 14 days ago in order to get a response. And then in 2022 and 2023, that support began to wane even more significantly to include some of the functionalities that we had relied on. We would have brownouts, and again, didn't have any explanation at all. And then our prices started changing in the past year in order to support the support that was poor. At least that's what we were told. And our pricing went up so significantly, and the terms and conditions also changed as well. Again, all fairly surprisingly, particularly because the support had waned so significantly. My recommendation, if you're interested in MemberClicks, is to really be sure to talk to some small associations to make sure that you have a really good understanding of the features, functionality, and particularly the support. As we all know with a small company, we really rely on our software partners for that support. To me, that was a really key decision making factor in originally choosing MemberClicks. And then as that has really waned, it was a really key factor in us determining that we needed a new software solution.

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User interface
133851 video thumbnail}
1 Video
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5 screenshots
86198
5 screenshots

MemberClicks

Top Features
42/42
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • API
  • Chapter Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • CRM
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Fundraising Management
  • Invoice Management
  • Job Board
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Newsletter Management
  • Personalization
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Third-Party Integrations
  • Website Integration
  • Website Management
See All features
Hide Association Management Software Features -

Higher Logic Thrive

21/42
Show Association Management Software Features +
MemberClicks
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Higher Logic Thrive
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MemberClicks
  • By Personify
  • Located in United States
  • Founded in 1998
Higher Logic Thrive
  • By Higher Logic
  • Located in United States
  • Founded in 2007
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