--- title: "Compare Paylocity vs ADP TotalSource 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Paylocity and ADP TotalSource based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource" page_type: "comparison" language: "en" --- # Paylocity vs ADP TotalSource Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaylocityADP TotalSource2/4 selected [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [1,933 reviews](#user-reviews) Positive 1,685 Neutral 179 Negative 69 [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP DJ Based on [458 reviews](#user-reviews) Positive 380 Neutral 48 Negative 30 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,088 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Not enough reviews Feature ratings Employee Database 4.5 HR Management 4.0 Employee Management 4.3 Benefits Management 4.2 Access Controls/Permissions 4.3 78%Fit High performer Feature ratings Employee Database 4.3 HR Management 4.3 Employee Management 4.2 Benefits Management 4.2 Access Controls/Permissions 3.9 User satisfaction User satisfaction 4.3 User reviews[1,933](https://www.capterra.com/p/86714/WebPay/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.1 User satisfaction 4.2 User reviews[458](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small to large businesses across industries including healthcare, retail, restaurants, manufacturing, financial services, education, nonprofits, and franchises. Best for ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support. ## User reviews Pros & cons AP Ashley P. HR Manager > "The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) AW Adrienne W. Payroll Manager > "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172) PJ Peyton J. Director of Operations > "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) FJ Francesca J. Manager > "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441) TY Tawanna Y. Payroll Manager > "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025) Nikki C. office manager > "The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) TM Tony M. General Manager > "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911) ME Michelle E. Senior Manager, Marketing and Operations > "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812) AP Andrea P. HR Coordinator > "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) MUR Minhaz Uddin R. Financial Analyst- Payroll > "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784) SU Stacey U. Director of Human Resources > "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) JM Jessica M. Human Resources Manager > "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979) RC RJ C. Finance Manager > "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912) SM Sue M. HR Director > "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263) AD Alma D. HR Generalist > "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295) HK Hardeep K. HR Generalist > "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) PA Paola A. Human Resources Manager > "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628) HK Hardeep K. HR Generalist > "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) KR Kevin R. Sr Payroll and Benefits Manager > "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873) SD Suraj D. Payroll Auditor > "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317) AG Ashley G. After school and summer camp teacher > "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277) TO TJ O. Payroll Manager > "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595) AP Ashley P. HR Manager > "Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) AS Alexandra S. Sr. HR Generalist > "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188) PSP Pauline Sher P. HR Generalist > "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) AP Angela P. Director Human Resource > "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030) CM Christina M. HR Director > "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227) AA Ahtziri A. HR Generalist > "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652) MW Maddy W. HR Generalist > "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834) JH Jennifer H. HR Director > "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203) JS Jamie S. Human Resources Director > "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679) Shelly O. Direct Support Professional > "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348) KV Katie V. HR Manager > "Also, sometimes the Time and Labor module doesn't sync well with the HR and Payroll system." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7187751) AK Amanda K. Human Resources Director > "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208) DW DEbby W. Payroll Manager > "Not enough communication when changes made such as to entry screens When adjustments made such as a no calc to correct, no one notifies you they have been completed" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040544) MD Marilyn D. Agency > "Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7162634) KB Kate B. HR Director > "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809) TB Tara B. Human Resources Executive > "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209) KD Katie D. Administrative > "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016354) MB Mark B. Business Manager > "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402) NB Nick B. Senior Accountant > "Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6561127) NT Nijah T. THERAPIST > "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281) TL Tonykea L. People Technology Partner > "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403) CY Chloe Y. Human Resources Manager > "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) PJ Peyton J. Director of Operations > "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) JD Jennifer D. VP of HR > "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694) MS Michael S. Administrator > "It is one of the most convoluted, confusing payroll programs i have ever seen. And have been involved with payroll systems since the mid 1980's." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7133230) OP Octavio P. Bookkeeper > "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) MH Michelle H. Payroll and Benefits Manager > "I was unaware that we were receiving payments and they were not going to our carriers for the coverage so the coverage was stopped and I received no notice of getting the payments from the previous..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7020042) TB Theresa B. Human Resources Manager > "We like having our Payroll, Timekeeping, and Benefit Management all on the same platform, streamlining operations while reducing errors." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024772) JW John W. HR > "For instance, why when I try to make a timecard correction do I get an error saying the change would affect the employees negative balance when all I'm doing is changing a clock out to a clock in or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6641539) SB Shane B. Accounting and HR Manager > "It's wonderful for tracking employee time, as well as for processing payroll payments, which has been made even easier with their recent update." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016349) BA Brenda A. HR, Payroll and Benefits Manager > "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181) SB Stephanie B. Director of Administration- Controller > "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284) JV Jazmin V. HR Generalist > "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631) AP Ashlyn P. HRIS Administrator II > "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) AK Alie K. Payroll Manager > "The automated calculations, tax filings, and direct deposit features have drastically reduced manual errors and saved us countless hours." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042375) SC Sophie C. HR Manager > "Customer service and support. Whenever I called in for help I got a little attitude and most of the time, I was told someone will get back to me after they look int the situation and I sometimes I was..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7136315) IO Ivy O. Office Manager > "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271) RK Robert K. Controller > "While if offers a lot of features, the system does not allow a lot of flexibility if your internal process doesn't work exactly like the way they designed the feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041635) RM Robin M. Sr HRBP > "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089) AM Ashley M. Director of Operations > "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458) Nikki C. office manager > "Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) OP Octavio P. Bookkeeper > "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) CC Chris C. Payroll Manager > "It can sometimes take longer than I’d like for a response and if I call my account rep is never available and I prefer to not get an extra rep involved if I can avoid it." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040762) KM Kelli M. Senior Accountant > "I like that I can reach out to my account manager at any time and will get a quick response back to any issue that I may be having." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7120011) AP Ashley P. HR Manager > "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) Nikki C. office manager > "It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) PSP Pauline Sher P. HR Generalist > "for 4 digits (seconds/hundred seconds) which is overkill that makes reports column longer and cluttered, messy to view and harder to use." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) AT Angela T. Human Resources > "I like that the staff have a way to track their time off, see their checks, and update their own information rather than the old paper methods we were using before." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7018695) DO Diana O. HR Accounting > "time off accruals some times do not comply with original records, would be better if the design on processing payroll application could be less bright" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042520) JB Jennifer B. Director of Operations > "I also like that certifications can be stored in the employees online file and expiration dates can be run in a quick report" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040715) KR Katrice R. Office Manager and League Administrator > "Instead of listening to my issues and working with me to correct tax filing, I keep getting responses repeating what I already know and being told the problem is fixed when it is not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041229) AP Andrea P. HR Coordinator > "I also like the balance Paylocity has of things that Paylocity sets up for us on the backend like open enrollment and new module initial setup." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) AP Ashley P. HR Manager > "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) EP Erika P. HR Manager > "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815) SC Sarah C. President > "There are too many steps to get a job done. When running payroll there are a million buttons to push and screens to go through and the website isn't very intuitive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016828) HF Heather F. HR Generalist > "The layout of the platform is very user-friendly; I also like the Knowledge Base section to help search for functionality and other FAQ's." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087280) KJ Karen J. HR Business Partner > "A lot of the functionality either does not work as described or is not intuitive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024997) AM Alison M. Senior HR Generalist > "We have been so happy with all the funcialities that Paylocity provides to our organization and the customization to our organization as well." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7030292) JB Jeanette B. Payroll Supervisor > "I do not like the new Person Record screen." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048933) AM Amanda M. Manager of People Operations > "There are a lot of ways to customize the different modules to make it work for our specific business." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025977) LL LISA L. Therapist > "Some things were not as intuitive to use and took me a long time to figure out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6093227) Emmy G. HR and payroll coordinator > "Love the new home screen design for easy access to the things i use most." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7072458) MO Michelle O. Payroll and Benefits Coordinator > "There are something’s that don’t seem to be able to be customized to the point that our company would like." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___4398722) FL Fernando L. Human Resources > "The plus for Paylocity is the ability to integrate outside vendors into the system and make one place to do all." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7005017) AP Ashley P. HR Manager > "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) RB Rosonia B. Human Resources Administrator > "The ability it provides to integrate with other platforms our organization utilize makes our job easier" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024245) SL Stefanie L. Senior VP of People Operations > "Payroll set-up was the hardest integration and working with various subject matter experts were difficult at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016298) YD Yvette D. Practice Administrator > "The integration with our retirement plan and benefits administration is like the cherry on top. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095008) JJ Jamie J. Executive Assistant > "Some third-party applications do not integrate smoothly with the Paylocity platform" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095705) CY Chloe Y. Human Resources Manager > "Everything we use it for has become easier, and I've heard that integrations, like with Justifacts, make hiring a lot easier." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) KR Kim R. Human Resources Manager > "The custom calc and integration teams move extremely slow!" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025063) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) PJ Peyton J. Director of Operations > "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) LM Lisa M. HR Director > "Coming from an HRIS system that was daunting and unimpressive, I was skeptical about the process of learning a new system, but Paylocity made things easy, so much so that we have 3 businesses signed..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103152) SL Sheree L. Secretary > "Some navigation in the system is a bit hidden and I’m also missing the orange colored buttons that helped me figure out what to do next." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016548) KS Katie S. HR Project Manager > "Admin configuration is not always intuitive; however, support is very helpful with navigating this, and I do like that there are so many options for customization." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7090772) TS Tatum S. HR Generalist > "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371) Michelle W. HR Director > "Their time card feature is intuitive and employees are able to navigate it quickly and efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040531) IJ Isaac J. Project Administrator > "It can be difficult to find what you need, and adjusting permission settings is like navigating a labyrinth." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040752) RM Robin M. Sr HRBP > "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) DD Danielle D. HR Generalist > "Wait time for support is minimal and resolutions are generally found in a reasonable amount of time, the staff is friendly during interactions via phone and email." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016932) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) MS Michael S. Payroll Coordinator > "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203) AP Ashley P. HR Manager > "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) SD Shyla D. Human Resources > "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663) CH Christina H. HR Director > "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661) [View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/) DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. ..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SE Sharon E. HR Manager > "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) AH Alan H. Global Support Manager > "ADP TotalSource is a robust all-in-one HR solution." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) SB Steven B. Director - Business Services > "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) JD Josie D. Human Resource Manager > "We plan on partnering with TotalSource for the foreseeable future." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) MO Marina O. President > "The support is also resposive and professional." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441) TH Tabatha H. Director of Human Resources > "Additionally, our implementation manager just stopped working or disappeared during implementation." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) VA Vish A. Administrator > "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407) EM Eric M. Owner > "Computerized platform upgrade last tear was a big enhancement." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) BS Bridgette S. Chief Administrative Officer > "The benefits offered and support for our employees is important to our company culture and ADP has always delivered." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) DW Deborah W. Manager > "Seems like new employees always have issue logging in and getting signed up in a time frame." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) TS Tristin S. HR Manager > "Benefits administration, timekeeping, payroll are all efficient and user friendly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AB April B. VP of Administration and Finance > "Having all our HR and payroll in one spot with a great team behind it is easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) BS Bridgette S. Chief Administrative Officer > "It goes above our needs and the employee support is also great for our employees." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) GV Greta V. Institutional Development Director > "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) SG Suzanne G. Site Administrator-VP > "I love that the tasks are on the home page so you can stay compliant!" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523022) MW Monique W. VP of Ops and HR > "The communication has not always been great and reporting lacks." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758731) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) KS Kalonishay S. Operators > "Very helpful, helps you navigate check stubs, W4, and you horus" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) KN Kandi N. Manager > "Easy to navigate the pages, the app is great to have on your phone to approve time cards in a pinch." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6020957) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) PS Paul S. Finance Director > "I think that will help with all of our reporting and usability issues." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6330537) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) SG Suzanne G. Site Administrator-VP > "I love that the tasks are on the home page so you can stay compliant!" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523022) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) GV Greta V. Institutional Development Director > "The convenience of having all functions on one easy-to-use portal." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) KQ Kenneth Q. Chief People Officer > "The other 20% of the time the Ferrari is stuck in stop and go traffic with no access to an interstate." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___3726296) AB April B. VP of Administration and Finance > "It makes my job easier and more streamlined." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) NM Neshlee M. Customer Service > "Don't have any reason for no recommend.." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___4347882) VR Verified Reviewer Controller - CPA > "Easy to use. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010685) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) ## User interface 4.34 (1,933) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (458) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Action Management 120 Important Paylocity Top features 32/50 - 360 Degree Feedback - Access Controls/Permissions - Action Management - Activity Dashboard - Advertising Management - AI Copilot - AI Text Summarization - API - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Benefits Administration - Benefits Dashboard - Benefits Management - Calendar Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Employee Database - Employee Engagement - Employee Management - Employee Profiles - Employee Referral Management - Employee Training - Evaluation Management - Expense Management - Feedback Management - File Management - For Cloud - Generative AI - Goal Management - Help Desk Management - HR Management - Initiative Management - Internationalization [See all features](https://www.capterra.com/p/86714/WebPay/#features) ADP TotalSource 25/50 - 360 Degree Feedback - Access Controls/Permissions - Action Management - Activity Dashboard - Advertising Management - AI Copilot - AI Text Summarization - API - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Benefits Administration - Benefits Dashboard - Benefits Management - Calendar Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Employee Database - Employee Engagement - Employee Management - Employee Profiles - Employee Referral Management - Employee Training - Evaluation Management - Expense Management - Feedback Management - File Management - For Cloud - Generative AI - Goal Management - Help Desk Management - HR Management - Initiative Management - Internationalization [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) ### Recognition Paylocity is recognized as a top-rated tool in 5 Capterra Shortlist reports ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Paylocity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paylocity - By Paylocity - Located in United States - Founded in 1997 ADP TotalSource - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price CA$8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price CA$8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs 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(7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-133745/ADP-TotalSource-vs-Paycor-Perform)