--- title: "Compare Paylocity vs Criteria 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Paylocity and Criteria based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/86714-119740/WebPay-vs-Criteria" page_type: "comparison" language: "en" --- # Paylocity vs Criteria Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaylocityCriteria2/4 selected [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) [Criteria](https://www.capterra.com/p/119740/Criteria/)[4.7 (232)](https://www.capterra.com/p/119740/Criteria/reviews/) [## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [1,933 reviews](#user-reviews) Positive 1,685 Neutral 179 Negative 69 [## Criteria](https://www.capterra.com/p/119740/Criteria/)[4.7 (232)](https://www.capterra.com/p/119740/Criteria/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [232 reviews](#user-reviews) Positive 222 Neutral 7 Negative 3 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,615 reviews from recruiting software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Job Posting \-- Applicant Tracking 4.3 Application Management \-- Candidate Management \-- Resume Search 4.2 61%Fit Missing features Feature ratings Job Posting NA Applicant Tracking 4.4 Application Management 4.3 Candidate Management 4.3 Resume Search NA User satisfaction User satisfaction 4.3 User reviews[1,933](https://www.capterra.com/p/86714/WebPay/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.1 User satisfaction 4.7 User reviews[232](https://www.capterra.com/p/119740/Criteria/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small to large businesses across industries including healthcare, retail, restaurants, manufacturing, financial services, education, nonprofits, and franchises. Best for The Criteria platform is designed for organizations of all sizes to improve and streamline their hiring processes with science-backed pre-hire assessments, interviews, and post-hire development tools. ## User reviews Pros & cons AP Ashley P. HR Manager > "The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) AW Adrienne W. Payroll Manager > "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172) PJ Peyton J. Director of Operations > "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) FJ Francesca J. Manager > "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441) TY Tawanna Y. Payroll Manager > "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025) Nikki C. office manager > "The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) TM Tony M. General Manager > "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911) ME Michelle E. Senior Manager, Marketing and Operations > "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812) AP Andrea P. HR Coordinator > "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) MUR Minhaz Uddin R. Financial Analyst- Payroll > "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784) SU Stacey U. Director of Human Resources > "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) JM Jessica M. Human Resources Manager > "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979) RC RJ C. Finance Manager > "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912) SM Sue M. HR Director > "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263) AD Alma D. HR Generalist > "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295) HK Hardeep K. HR Generalist > "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) PA Paola A. Human Resources Manager > "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628) HK Hardeep K. HR Generalist > "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) KR Kevin R. Sr Payroll and Benefits Manager > "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873) SD Suraj D. Payroll Auditor > "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317) AG Ashley G. After school and summer camp teacher > "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277) TO TJ O. Payroll Manager > "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595) AP Ashley P. HR Manager > "Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) AS Alexandra S. Sr. HR Generalist > "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188) PSP Pauline Sher P. HR Generalist > "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) AP Angela P. Director Human Resource > "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030) CM Christina M. HR Director > "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227) AA Ahtziri A. HR Generalist > "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652) MW Maddy W. HR Generalist > "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834) JH Jennifer H. HR Director > "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203) JS Jamie S. Human Resources Director > "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679) Shelly O. Direct Support Professional > "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348) KV Katie V. HR Manager > "Also, sometimes the Time and Labor module doesn't sync well with the HR and Payroll system." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7187751) AK Amanda K. Human Resources Director > "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208) DW DEbby W. Payroll Manager > "Not enough communication when changes made such as to entry screens When adjustments made such as a no calc to correct, no one notifies you they have been completed" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040544) MD Marilyn D. Agency > "Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7162634) KB Kate B. HR Director > "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809) TB Tara B. Human Resources Executive > "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209) KD Katie D. Administrative > "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016354) MB Mark B. Business Manager > "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402) NB Nick B. Senior Accountant > "Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6561127) NT Nijah T. THERAPIST > "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281) TL Tonykea L. People Technology Partner > "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403) CY Chloe Y. Human Resources Manager > "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) PJ Peyton J. Director of Operations > "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) JD Jennifer D. VP of HR > "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694) MS Michael S. Administrator > "It is one of the most convoluted, confusing payroll programs i have ever seen. And have been involved with payroll systems since the mid 1980's." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7133230) OP Octavio P. Bookkeeper > "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) MH Michelle H. Payroll and Benefits Manager > "I was unaware that we were receiving payments and they were not going to our carriers for the coverage so the coverage was stopped and I received no notice of getting the payments from the previous..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7020042) TB Theresa B. Human Resources Manager > "We like having our Payroll, Timekeeping, and Benefit Management all on the same platform, streamlining operations while reducing errors." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024772) JW John W. HR > "For instance, why when I try to make a timecard correction do I get an error saying the change would affect the employees negative balance when all I'm doing is changing a clock out to a clock in or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6641539) SB Shane B. Accounting and HR Manager > "It's wonderful for tracking employee time, as well as for processing payroll payments, which has been made even easier with their recent update." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016349) BA Brenda A. HR, Payroll and Benefits Manager > "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181) SB Stephanie B. Director of Administration- Controller > "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284) JV Jazmin V. HR Generalist > "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631) AP Ashlyn P. HRIS Administrator II > "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) AK Alie K. Payroll Manager > "The automated calculations, tax filings, and direct deposit features have drastically reduced manual errors and saved us countless hours." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042375) SC Sophie C. HR Manager > "Customer service and support. Whenever I called in for help I got a little attitude and most of the time, I was told someone will get back to me after they look int the situation and I sometimes I was..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7136315) IO Ivy O. Office Manager > "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271) RK Robert K. Controller > "While if offers a lot of features, the system does not allow a lot of flexibility if your internal process doesn't work exactly like the way they designed the feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041635) RM Robin M. Sr HRBP > "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089) AM Ashley M. Director of Operations > "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458) Nikki C. office manager > "Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) OP Octavio P. Bookkeeper > "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) CC Chris C. Payroll Manager > "It can sometimes take longer than I’d like for a response and if I call my account rep is never available and I prefer to not get an extra rep involved if I can avoid it." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040762) KM Kelli M. Senior Accountant > "I like that I can reach out to my account manager at any time and will get a quick response back to any issue that I may be having." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7120011) AP Ashley P. HR Manager > "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) Nikki C. office manager > "It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) PSP Pauline Sher P. HR Generalist > "for 4 digits (seconds/hundred seconds) which is overkill that makes reports column longer and cluttered, messy to view and harder to use." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) AT Angela T. Human Resources > "I like that the staff have a way to track their time off, see their checks, and update their own information rather than the old paper methods we were using before." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7018695) DO Diana O. HR Accounting > "time off accruals some times do not comply with original records, would be better if the design on processing payroll application could be less bright" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042520) JB Jennifer B. Director of Operations > "I also like that certifications can be stored in the employees online file and expiration dates can be run in a quick report" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040715) KR Katrice R. Office Manager and League Administrator > "Instead of listening to my issues and working with me to correct tax filing, I keep getting responses repeating what I already know and being told the problem is fixed when it is not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041229) AP Andrea P. HR Coordinator > "I also like the balance Paylocity has of things that Paylocity sets up for us on the backend like open enrollment and new module initial setup." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) AP Ashley P. HR Manager > "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) EP Erika P. HR Manager > "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815) SC Sarah C. President > "There are too many steps to get a job done. When running payroll there are a million buttons to push and screens to go through and the website isn't very intuitive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016828) HF Heather F. HR Generalist > "The layout of the platform is very user-friendly; I also like the Knowledge Base section to help search for functionality and other FAQ's." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087280) KJ Karen J. HR Business Partner > "A lot of the functionality either does not work as described or is not intuitive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024997) AM Alison M. Senior HR Generalist > "We have been so happy with all the funcialities that Paylocity provides to our organization and the customization to our organization as well." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7030292) JB Jeanette B. Payroll Supervisor > "I do not like the new Person Record screen." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048933) AM Amanda M. Manager of People Operations > "There are a lot of ways to customize the different modules to make it work for our specific business." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025977) LL LISA L. Therapist > "Some things were not as intuitive to use and took me a long time to figure out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6093227) Emmy G. HR and payroll coordinator > "Love the new home screen design for easy access to the things i use most." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7072458) MO Michelle O. Payroll and Benefits Coordinator > "There are something’s that don’t seem to be able to be customized to the point that our company would like." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___4398722) FL Fernando L. Human Resources > "The plus for Paylocity is the ability to integrate outside vendors into the system and make one place to do all." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7005017) AP Ashley P. HR Manager > "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) RB Rosonia B. Human Resources Administrator > "The ability it provides to integrate with other platforms our organization utilize makes our job easier" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024245) SL Stefanie L. SR VP of People Operations > "Payroll set-up was the hardest integration and working with various subject matter experts were difficult at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016298) YD Yvette D. Practice Administrator > "The integration with our retirement plan and benefits administration is like the cherry on top. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095008) JJ Jamie J. Executive Assistant > "Some third-party applications do not integrate smoothly with the Paylocity platform" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095705) CY Chloe Y. Human Resources Manager > "Everything we use it for has become easier, and I've heard that integrations, like with Justifacts, make hiring a lot easier." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) KR Kim R. Human Resources Manager > "The custom calc and integration teams move extremely slow!" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025063) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) PJ Peyton J. Director of Operations > "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) LM Lisa M. HR Director > "Coming from an HRIS system that was daunting and unimpressive, I was skeptical about the process of learning a new system, but Paylocity made things easy, so much so that we have 3 businesses signed..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103152) SL Sheree L. Secretary > "Some navigation in the system is a bit hidden and I’m also missing the orange colored buttons that helped me figure out what to do next." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016548) KS Katie S. HR Project Manager > "Admin configuration is not always intuitive; however, support is very helpful with navigating this, and I do like that there are so many options for customization." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7090772) TS Tatum S. HR Generalist > "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371) Michelle W. HR Director > "Their time card feature is intuitive and employees are able to navigate it quickly and efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040531) IJ Isaac J. Project Administrator > "It can be difficult to find what you need, and adjusting permission settings is like navigating a labyrinth." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040752) RM Robin M. Sr HRBP > "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) DD Danielle D. HR Generalist > "Wait time for support is minimal and resolutions are generally found in a reasonable amount of time, the staff is friendly during interactions via phone and email." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016932) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) MS Michael S. Payroll Coordinator > "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203) AP Ashley P. HR Manager > "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) SD Shyla D. Human Resources > "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663) CH Christina H. HR Director > "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661) [View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/) SD Sarah D. Vice President, Recruiting > "The automation is what allows the human part of our process to scale. And with a 90%+ completion rate, it’s clear the experience..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7124187) VR Verified Reviewer Recruiter > "Her "training" with us was a 15 minute screen share rather than a deep dive into the process, and she missed several emails that we..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7204161) MA Mari A. Recruiter > "We are able to utilize it every day, and our Managers love that they are able to have something besides a resume to get to know the..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7123907) VK Val K. CEO and Co-Founder > "Additionally, they only provide one live environment making it frustrating to test the ATS integration." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7176900) SM Sergio M. TA Partner > "It provides reliable, data-driven insights that have improved our quality of hire and streamlined our early-stage screening." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7165355) SR Steve R. General Manager > "I am a customer and have been trying to reach them by email, phone, and voicemail for several days, but they still have not..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7167051) DT Darryl T. COO > "The system offers a range of scientifically validated tests, from cognitive aptitude assessments to personality and skills..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6716535) KL Kristin L. HR Business Partner > "We have found that many candidates do not own a desk top or lap top and they either will not follow through with the assessment or..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6532416) Robert O. Recruiting Manager > "The staff at Criteria has been incredibly responsive and helpful, consistently providing excellent suggestions on how we can better..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7180289) YM Yasmin M. Administration > "This can sometimes make the process feel more tedious than necessary." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7132510) SD Sarah D. Vice President, Recruiting > "More importantly, that time goes back into what matters — real conversations with candidates and stronger partnership with hiring..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7124187) LP Laura P. Human Resource > "Recently I have run into some technical difficulties using the application. " [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7168279) JT Joanna T. HR > "The assessment results seem accurate and have allowed us extra insights in the interviewing process." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7123945) Victoria H. HR Director > "I can’t point to a particular problem except if someone o not computer saavy it might be hard for them" [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7076751) LP Laura P. Human Resource > "The quality of assessments and large catalog of resources to choose from is very nice." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7168279) SF Sam F. ISO Quality Manager > "The website lacks user-friendliness and can occasionally experience slow loading times." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6615776) Robert O. Recruiting Manager > "It allows for a much more precise evaluation process." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7180289) ED Erin D. Sales Executive > "Setting up the assessment per job, it's a bit clunky." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6533077) SD Shaleen D. HR generalist > "It has significantly improved our hiring process by helping us identify the best-fit candidates with data-backed results." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6716398) TD Tessa D. Senior Talent Operations Specialist > "It takes a full contract just to be able to get the data to see if it's helping your organization, so you have to renew to finish -..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6157097) JT Joanna T. HR > "I like that you can pay a flat rate for as many tests." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7123945) MS Margaret S. Manager of Business Development > "Those times we have strayed away have ended up poorly for us." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6672041) DT Darryl T. COO > "We have been using Criteria as our online candidate evaluation system for 13 years and it has proven to be a valuable tool in our..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6716535) SE Scott E. Vice President of Professional Development > "Our applicant tracking software isn't a partner with Criteria." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6489646) YM Yasmin M. Administration > "What I liked most about Criteria is the variety and structure of its assessments." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7132510) PL Paul L. President > "The claims about the quality of hires are vastly overstated." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6156467) BC Brandon C. Human Resources Business Partner > "Great security features to protect our account." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7209375) Jan F. Founder and Principal Consultant > "I do not like the software skills assessments as they assume the respondent/applicant uses keyboard shortcuts. If you are someone..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___3355756) Elyssa E. Human Resources Coordinator > "We had zero security issues as well, which is a huge plus." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7207286) SS Shannon S. General Manager > "Sometimes searching for a template to use can be challenging to find the right one and we don't always have time to customize it to..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___3308527) AP ASHISH P. ACCOUNTS PAYABLE CLERK > "I love that I can search for a job title and it recommends test banks to use, which saves us time." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6533331) Jan F. Founder and Principal Consultant > "I believe these types of skills tests are difficult to offer anyway because different positions require different skill levels." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___3355756) SA Sakshi A. Talent Acquisition Operations Analyst > "The platform is also fairly easy to understand and use, so the learning curve is manageable." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7208232) AI Aileen I. HR/Admin > "It does not give me the information on what website did the applicant applied to." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___3324040) HB Holly B. Assistant Office Manager > "Criteria works for the needs of our business and we rely on it to give us the data we need." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6532442) Mark G. VP Partner Success > "Some tests and assessments have overlap, but it is not always clear when that may occur. If you're not careful, you could end up..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___3088906) TB Todd B. L and D Specialist > "From point of first contact to now using the product with applicants has been fantastic. " [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7180363) VR Verified Reviewer Recruitment & Placement Specialist > "Sometimes it's a little overwhelming with how many options are on the screen at any given time." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___3036718) VK Val K. CEO and Co-Founder > "Support is awesome when you need to clarify something." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7176900) MM Marie M. Director of Human Resources > "Not easily integrated or have the ability to customized some features. " [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___2578623) DT Darryl T. COO > "This has been particularly helpful in ensuring a good cultural fit and making data-driven hiring decisions." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6716535) LH Lauren H. Business Parter, People & Culture > "However, this is not something that is hindering enough to deter us from continuing to use hireselect." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___2434409) DT Darryl T. COO > "One of the biggest advantages of Criteria is its user-friendly interface and customizable assessments." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6716535) SS Shannon S. General Manager > "Sometimes searching for a template to use can be challenging to find the right one and we don't always have time to customize it to..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___3308527) GM Gerald M. Senior Vice President, People and Culture > "Given we are ops heavy, it is important to have folks who are quick, and agile... and criteria has been able to deliver on that..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6716924) VR Verified Reviewer Recruitment & Placement Specialist > "Sometimes it's a little overwhelming with how many options are on the screen at any given time." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___3036718) SR Steve R. General Manager > "Their assessments are good." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7167051) MM Marie M. Director of Human Resources > "Not easily integrated or have the ability to customized some features. " [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___2578623) SD Shaleen D. HR generalist > "The platform is efficient, reliable, and highly insightful for pre-employment testing." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6716398) YM Yasmin M. Administration > "This can sometimes make the process feel more tedious than necessary." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7132510) TD Tessa D. Senior Talent Operations Specialist > "If you get time with an IO psychologist, it's super helpful to review your data and see how well the tests are actually impacting..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___6157097) SR Steve R. General Manager > "I am a customer and have been trying to reach them by email, phone, and voicemail for several days, but they still have not..." [See full review](https://www.capterra.com/p/119740/Criteria/#Capterra___7167051) [View Reviews](https://www.capterra.com/p/119740/Criteria/reviews/) ## User interface 4.34 (1,933) [Criteria](https://www.capterra.com/p/119740/Criteria/) 4.69 (232) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Adaptive Learning 150 Important AI Copilot 120 Important Paylocity Top features 30/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Candidate Matching - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Customization - Dashboard - Data Import/Export - Decision Making - Email Management - Email Marketing - Engagement - GDPR Compliance - Gen AI in Talent Acquisition - Generative AI - Internal HR - Internationalization & Locationalization - Interview Management - Interviews - Job Board - Job Posting - Job Requisition - Mobile Access - Natural Language Interaction - Onboarding - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database [See all features](https://www.capterra.com/p/86714/WebPay/#features) Criteria 18/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Candidate Matching - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Customization - Dashboard - Data Import/Export - Decision Making - Email Management - Email Marketing - Engagement - GDPR Compliance - Gen AI in Talent Acquisition - Generative AI - Internal HR - Internationalization & Locationalization - Interview Management - Interviews - Job Board - Job Posting - Job Requisition - Mobile Access - Natural Language Interaction - Onboarding - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database [See all features](https://www.capterra.com/p/119740/Criteria/#features) ### Recognition Paylocity is recognized as a top-rated tool in 5 Capterra Shortlist reports Criteria is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Assessment Software (2022)  ### Deployment & support Paylocity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Criteria Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paylocity - By Paylocity - Located in United States - Founded in 1997 Criteria - By Criteria Corp - Located in United States - Founded in 2006 ## Popular Comparisons [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel) [Criteria](https://www.capterra.com/p/119740/Criteria/)[4.69 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