# Compare Paylocity vs TriNet HR Plus 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paylocity and TriNet HR Plus based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/86714-133019/WebPay-vs-Zenefits --- # Paylocity vs TriNet HR Plus Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaylocityTriNet HR Plus2/4 selected [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) [## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment AP Based on [1,848 reviews](#user-reviews) Positive 1,607 Neutral 173 Negative 68 [## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 3.9 Reviews Sentiment Based on [823 reviews](#user-reviews) Positive 666 Neutral 84 Negative 73 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 35,679 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Payroll Management 4.5 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.7 Payroll Reporting 4.4 80%Fit High performer Feature ratings Payroll Management 4.3 Direct Deposit 4.6 Tax Compliance 4.2 W-2 Preparation 4.9 Payroll Reporting 4.4 User satisfaction User satisfaction 4.3 User reviews[1,848](https://www.capterra.com/p/86714/WebPay/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.1 User satisfaction 4.2 User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 3.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Paylocity works with all size businesses (20-5000+ employees). We partner with HR, Finance, and IT leaders across industries for one platform that covers payroll, benefits, engagement, and data. Best for HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits. ## User reviews Pros & cons AP Ashley P. HR Manager > "The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce administrative..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) SU Stacey U. Director of Human Resources > "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) MUR Minhaz Uddin R. Financial Analyst- Payroll > "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall functionality..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784) RC RJ C. Finance Manager > "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912) PJ Peyton J. Director of Operations > "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) AD Alma D. HR Generalist > "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295) Shelly O. Direct Support Professional > "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348) KR Kevin R. Sr Payroll and Benefits Manager > "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873) CY Chloe Y. Human Resources Manager > "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) MW Maddy W. HR Generalist > "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834) OP Octavio P. Bookkeeper > "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) AW Adrienne W. Payroll Manager > "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no way..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172) FJ Francesca J. Manager > "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441) KB Kate B. HR Director > "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809) SB Stephanie B. Director of Administration- Controller > "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working, provide..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) IO Ivy O. Office Manager > "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271) TL Tonykea L. People Technology Partner > "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple, and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) BA Brenda A. HR, Payroll and Benefits Manager > "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181) ME Michelle E. Senior Manager, Marketing and Operations > "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812) TY Tawanna Y. Payroll Manager > "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate instead of..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025) JM Jessica M. Human Resources Manager > "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979) TM Tony M. General Manager > "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911) SM Sue M. HR Director > "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263) AP Andrea P. HR Coordinator > "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me, but I..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) HK Hardeep K. HR Generalist > "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) AM Ashley M. Director of Operations > "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458) VR Verified Reviewer Senior Environment Artist > "I liked the ability to track payroll, track who is in the office using the employee calendar, and schedule time off or sick days all in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6878520) OP Octavio P. Bookkeeper > "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) HK Hardeep K. HR Generalist > "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) PA Paola A. Human Resources Manager > "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628) SD Suraj D. Payroll Auditor > "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with the..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317) SO Shannah O. Accounting Deal Clerk > "One aspect of Paylocity that I do not enjoy (it's more annoying than an actual problem) is after I clock out, Paylocity says that I have a missing task when there is nothing assigned that I need to do." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094901) EM Erin M. People Operations Specialist > "Payroll is great, but also having expense reimbursement, spending account management, recruiting capabilities and COBRA all in one place as been a game changer for us!" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103173) SU Stacey U. Director of Human Resources > "It feels as if Paylocity's system has plateaued in dashboards, benefits, reporting and overall system functionality." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) TO TJ O. Payroll Manager > "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595) AG Ashley G. After school and summer camp teacher > "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277) AS Alexandra S. Sr. HR Generalist > "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188) AP Ashley P. HR Manager > "Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) AP Angela P. Director Human Resource > "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far outweighed by..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030) PSP Pauline Sher P. HR Generalist > "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) AA Ahtziri A. HR Generalist > "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652) HG Henna G. HR Generalist > "There are instances where workflows do not function properly, resulting in information not being saved to the correct designated areas." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094862) JH Jennifer H. HR Director > "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203) CY Chloe Y. Human Resources Manager > "There are random glitches at times, such as not being able to download performance reviews still. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) AG Alisha G. Director of Human Resources > "Having recruiting, onboarding, employee files, expenses, surveys, etc. all in one really COULD be a game changer in the HRIS world." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103245) PS Patrick S. IT Manager > "Their platform lacks reasonable mechanisms to track employee compliance which causes our HR team to track compliance outside the HRIS system." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6880764) AK Amanda K. Human Resources Director > "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208) BT Brigitte T. HR Manager > "Sometimes it’s difficult to reach our account manager, and frequently the account manager is changed, which can be frustrating when trying to get consistent support." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103040) DS Devin S. People Operations Partner > "The customer support we have is great, any questions I have I am able to ask or set up time to talk to our account representative. If they do not know the answer they do find it for us and help support the..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7096775) KT Kristin T. Controller > "We did already have an incident where Paylocity pulled funds that they were not supposed to pull and it did take quite a bit longer than I felt it should have to get the money back." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095525) MD Marilyn D. Agency > "Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7162634) CM Christina M. HR Director > "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227) TB Tara B. Human Resources Executive > "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209) ET Erin T. HR Talent and Recruiting Specialist > "Customer support was promised to be local and readily available but, apart from a few requests, has felt very disengaged and responses that items will be looked into have ended there." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286) OP Octavio P. Bookkeeper > "The intuition of the app and the automatation, also, for my company it was a big plus the value for money due to the fact that our previous payroll provider was a lot more expensive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) TS Tatum S. HR Generalist > "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371) MB Mark B. Business Manager > "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402) AG Aaron G. Membership and Development Director > "The piece of the puzzle we are missing is the ability to truly track trainings, we can track hours but not specifics." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6867002) NT Nijah T. THERAPIST > "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281) JS Jamie S. Human Resources Director > "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679) GP Gunnar P. HR Generalist > "The system allows us to manage employee data efficiently while maintaining strong reporting capabilities." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094904) ET Erin T. HR Talent and Recruiting Specialist > "It’s clunky and with limited app options employees rarely login unless to clock hours or submit PTO." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286) JD Jennifer D. VP of HR > "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much more..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694) RP Rob P. HRBP > "Some of the support has been lackluster, no responses to emails, even using a general email which was recommended has not garnered results as anticipated." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103121) SD Shyla D. Human Resources > "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663) LM Lauren M. HR Manager > "At times, backend module creation and configuration can feel a bit clunky or less intuitive than expected." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094808) TB Theresa B. Human Resources Manager > "We like having our Payroll, Timekeeping, and Benefit Management all on the same platform, streamlining operations while reducing errors." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024772) DW DEbby W. Payroll Manager > "Not enough communication when changes made such as to entry screens When adjustments made such as a no calc to correct, no one notifies you they have been completed" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040544) LM Lauren M. HR Manager > "Having everything housed in one system improves efficiency, reduces duplicate work, and makes it easier to manage employee data accurately." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094808) MC Michael C. HR > "There are periods of disconnects or missed communication opportunities to clients that impacts supporting our teams." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094830) SB Shane B. Accounting and HR Manager > "It's wonderful for tracking employee time, as well as for processing payroll payments, which has been made even easier with their recent update." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016349) KD Katie D. Administrative > "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016354) AP Ashlyn P. HRIS Administrator II > "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611) NB Nick B. Senior Accountant > "Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6561127) AK Alie K. Payroll Manager > "The automated calculations, tax filings, and direct deposit features have drastically reduced manual errors and saved us countless hours." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042375) PJ Peyton J. Director of Operations > "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) RC RJ C. Finance Manager > "Managing teams is quick and easy (again, once you bridge the learning curve), allowing you to edit supervisors for time off requests, etc." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912) JN Julie N. Accounting Coordinator > "Employees struggle with constant error messages when trying to log in or set new user access." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094823) [View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/) AG Annie G. Manager > "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442) DP David P. HR Manager > "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633) RM Rupesh M. Controller > "They provide full end to end is great with filing of form 941, providing timely W2 and customer service" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140) VR Verified Reviewer Web Developer > "Sometimes the performance of the app is not very fast, the system glitches and loads slower." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594) JW Joy W. HR Manager > "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) Amanda G. Human Resources Generalist > "The current state of available learning management technologies and straightforward guidelines leaves much to be desired." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899) Amanda G. Human Resources Generalist > "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899) JW Joy W. HR Manager > "Little to no phone support available for user issues." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) EW Elizabeth W. Director > "Great customer service that can answer very complex questions but you pay for it in the price." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523) SS Saqlain S. employer > "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778) AD Aaron D. Tech Specialist > "I really liked the automated candidate process and hiring process." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461) KJ Kishma J. CEO > "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with..." [See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061) AG Annie G. Manager > "The UI is also very easy to navigate with a low learning curve if you've never used them before." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442) JR John R. Energy Consultant > "I log in even though I've asked my computer and Zenefits to remember this device and it never does. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107) JW Joy W. HR Manager > "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) MM Megan M. IT Exec > "Doesn't have as many features as would have liked in lowest tier." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080) JW Joy W. HR Manager > "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) JR John R. Energy Consultant > "One slight annoyance is having to provide a code every time" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107) AM Alex M. Operations Director > "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558) JE Jasmine E. payroll > "turn around on customer service takes longer than expected" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892) JN James N. Company Director > "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908) JB Jenn B. Director of Operations, Admin, & Finance > "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720) JW Joy W. HR Manager > "It also significantly reduced internal hours spent on HR data entry and overall employee HR management." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) SG Sandra G. Manager > "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922) SK Stephanie K. People Ops Partner > "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108) SC Sirena C. Managing Director > "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116) JN James N. Company Director > "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908) Archit N. Machine Learning Scientist > "The attendance is mostly not updated on time, thus causing confusion while checking payroll details" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833) JW Joy W. HR Manager > "Zenefits provides EVERYTHING we need in one intuitive online portal..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) LG Liz G. Digital Marketing Manager > "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840) Tess M. Matchmaker > "It seems easy to use at first glance." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797) LB LAURA B. Owner > "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250) SS Saqlain S. employer > "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778) Shawn B. IT Architect > "Phone Call response time has been a little less than exciting, but they do get back to you." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025) DP David P. HR Manager > "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633) PK Paul K. Partner > "Virtually no Customer support, lack of critical features." [See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928) SG Suresh G. HR Manager > "It works well as a performance management system" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305) KR Kristi R. Purchasing Coordinator > "Even someone who is not great with technology would easily be able to navigate this app with little to no training." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308) SG Suresh G. HR Manager > "First, I like the many HR and on boarding features" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305) MW Maclain W. Account Manager > "Very hard to get a hold of specific contacts in your company." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500) RD Robert D. HR Manager > "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865) BK Bryan K. Business Owner > "There's a lack of detail on payroll statement" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359) AT Anne T. VP of Finance and Sales > "It's user-friendly and we receive the live support that we need." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906) VR Verified Reviewer Co Founder/Administrator > "Sometimes I have a hard time figuring out how to do a new task" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463) JL Jacqueline L. Reception > "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918) VR Verified Reviewer Consultant > "Other than that one small aspect, there is not much else that is negative to report." [See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580) RD Robert D. HR Manager > "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865) LB LAURA B. Owner > "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250) JB Jai B. COO > "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609) NA NADIA A. Recruiter > "Customer service is slow in terms of issue resolution, sometimes it can be glitchy." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669) CC Calista C. People Operations Manager > "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149) Katie W. HR Manager > "The most obvious of Zenefits issues is their inability to manage payroll taxes. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135) JB Jenn B. Director of Operations, Admin, & Finance > "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720) KR Klayton R. Sales Manager > "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960) LB Lorraine B. Purchasing > "It is great for managing enrollment and making it clear to employees." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620) DA Dallen A. CEO > "Constant errors in our payroll, taxes, and withholding amounts." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604) SO Stephanie O. Principal > "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383) SN Stanley N. CEO/President > "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140) RD Robert D. HR Manager > "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865) OB Otto B. Executive > "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776) HB Hannah B. Operations Assistant > "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782) SC Sirena C. Managing Director > "I can't expect to get more without paying more." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116) JB Jenn B. Director of Operations, Admin, & Finance > "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720) SP Satish P. CEO > "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801) KD Kiersten D. Baker > "I like the picture feature too" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891) Katie W. HR Manager > "It would sometimes take multiple weeks to get to a team that could actually answer and resolve my concerns." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135) EC Erica C. HR & Talent Specialist > "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949) KT Kathleen T. Director of Finance > "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701) RD Robert D. HR Manager > "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865) AP Adam P. Owner/Manager > "Zenefits couldn't figure out how to withhold and remit Pennsylvania taxes properly." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2271007) BM Barbara M. HR Director > "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227) PM Philip M. Partner > "Performance management is just OK." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3129067) JB Jai B. COO > "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609) KT Kathleen T. Director of Finance > "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing...." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701) ND Nina D. Project Manager > "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625) David E. CFO > "Integration with Quickbooks Online is weak at best. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2699662) VR Verified Reviewer COO > "saves my time with taxes, as it allows me to focus on my job more." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3369830) EM Elizabeth M. Business Development Manager > "the app does not have the same features as when used on the computer." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2533485) RW Rebecca W. Senior Director of Finance & Operations > "Our end users like how easy and intuitive it is to deal with onboarding, open enrollment, time-off requests, and payroll." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120505) BM Barbara M. HR Director > "The time card page often freezes up. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227) [View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/) ## User interface 4.33 (1,848) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) 4.21 (823) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paylocity Top features 38/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/86714/WebPay/#features) TriNet HR Plus 33/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/133019/Zenefits/#features) ### Recognition Paylocity is recognized as a top-rated tool in 2 Capterra Shortlist reports TriNet HR Plus is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Paylocity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TriNet HR Plus Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paylocity - By Paylocity - Located in United States - Founded in 1997 TriNet HR Plus - By TriNet Group - Located in United States - Founded in 1988 ## Popular Comparisons [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133019-205015/Zenefits-vs-Deel) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133019-172127/Zenefits-vs-Rippling) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.2 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-133019/Patriot-Software-vs-Zenefits) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-133745/WebPay-vs-Paycor-Perform) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-133019/Gusto-vs-Zenefits)