Paylocity vs TriNet Zenefits: Which is a better fit?

Speaker 1: My name is Angela. I work for Diaco Inc. My position is accounting and HR, and I give Paylocity a rating of four out of five. Our company uses Paylocity for basically payroll purposes. We do all of our new hires. We do basically anything that has to do with the human resources side of it, as well as payroll. For me, originally when I started Paylocity, it was very user-friendly. However, I've noticed over time it's gotten humongous and there are things that I do not know how to navigate, so sometimes that's difficult. One thing that I would definitely change about it is, again, when I first started, we had an actual person that was designated to our company, and since I've been there, they have changed that person so many times. We don't know who our representative is anymore. We just basically, when we call in, we get somebody who's there because our representative is always busy. And a lot of times we're on hold for a long time. The company's just gotten really big actually, and it's hard to get quality service right now.

Shawn: My name is Shawn. I am an IT solutions architect. For Zenefits, I give them five out of five. And for more reviews like this click below. As a small business we didn't have an HR platform and we were considering to use something to make our lives a little bit easier. Our payroll vendor Paychex had a pay Flex platform, but it just seems too cumbersome, too complicated. And after reviewing that we said there has to be something easier and we started looking around and that's when we found Zenefits. Our reason for choosing Zenefits was, one, it was extremely easy, very intuitive in terms of how everything flowed in for employee creation, handbook creation, everything seemed to be in place. And we're just plugging our information in as opposed to some of the other platforms where you had to create everything from scratch. As a small business, it was also important for us to have our costs low and Zenefits was great for us to be able to bring in just the four employees and not feel that we're paying for an enterprise class HR platform when we were just a small business. Onboarding with Zenefits was fairly easy, was fairly simple. Like I said earlier, that it was extremely intuitive. So I want to say 90% of that was just on our own. And when we did reach out to Zenefits, the staff and the help desk seemed to be fairly connected with what our small business needs were. So yeah, it was fairly intuitive for us to do it on our own. If you're a small business and you want to have the feel and management of enterprise businesses and you want to have a proper HR department and you want to have the knowledge base, the industry expertise that goes behind everything that a small business entrepreneurs don't have the bandwidth for, the Zenefits is a great platform.