# Compare Paylocity vs Employment Hero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paylocity and Employment Hero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/86714-144645/WebPay-vs-Employment-Hero --- # Paylocity vs Employment Hero Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaylocityEmployment Hero2/4 selected [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) [## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment MR Based on [1,837 reviews](#user-reviews) Positive 1,598 Neutral 171 Negative 68 [## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Starting Price $10.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [239 reviews](#user-reviews) Positive 209 Neutral 17 Negative 13 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,874 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Payroll Management 4.5 Employee Database 4.5 HR Management 4.0 Time & Attendance 4.3 Employee Management 4.3 77%Fit Feature ratings Payroll Management 3.8 Employee Database 4.4 HR Management 4.4 Time & Attendance 4.1 Employee Management 4.3 User satisfaction User satisfaction 4.3 User reviews[1,837](https://www.capterra.com/p/86714/WebPay/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.1 User satisfaction 4.4 User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from $10Usage Based, Per Month - Free version - Free trial Best for Best for Paylocity works with all size businesses (20-5000+ employees). We partner with HR, Finance, and IT leaders across industries for one platform that covers payroll, benefits, engagement, and data. Best for Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. ## User reviews Pros & cons MUR Minhaz Uddin R. Financial Analyst- Payroll > "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall functionality and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784) AW Adrienne W. Payroll Manager > "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no way to..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172) HK Hardeep K. HR Generalist > "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) TY Tawanna Y. Payroll Manager > "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate instead of a..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025) SM Sue M. HR Director > "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263) SU Stacey U. Director of Human Resources > "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) HK Hardeep K. HR Generalist > "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) RC RJ C. Finance Manager > "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel uncertain..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912) PJ Peyton J. Director of Operations > "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) AD Alma D. HR Generalist > "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295) Shelly O. Direct Support Professional > "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to be..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348) PA Paola A. Human Resources Manager > "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create inconsistencies." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628) NT Nijah T. THERAPIST > "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281) KR Kevin R. Sr Payroll and Benefits Manager > "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873) CY Chloe Y. Human Resources Manager > "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) AG Ashley G. After school and summer camp teacher > "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277) JD Jennifer D. VP of HR > "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much more effective..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694) MW Maddy W. HR Generalist > "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834) OP Octavio P. Bookkeeper > "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) KB Kate B. HR Director > "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809) FJ Francesca J. Manager > "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working, provide..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) SB Stephanie B. Director of Administration- Controller > "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284) TL Tonykea L. People Technology Partner > "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403) AP Ashlyn P. HRIS Administrator II > "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611) BA Brenda A. HR, Payroll and Benefits Manager > "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181) IO Ivy O. Office Manager > "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271) JV Jazmin V. HR Generalist > "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and created some..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple, and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or lasting..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) EP Erika P. HR Manager > "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815) TM Tony M. General Manager > "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely tedious." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911) ME Michelle E. Senior Manager, Marketing and Operations > "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812) AP Andrea P. HR Coordinator > "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me, but I feel..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) DS DENNIS S. Owner operator > "Very easy to navigate works well with my cpa to keep my taxes and buisness straight they are alwaya available and ready to take care of my needs with a simple phone call with me on the phone with program open to..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048612) AM Ashley M. Director of Operations > "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458) JM Jessica M. Human Resources Manager > "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979) OP Octavio P. Bookkeeper > "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) NC Najae C. PSR > "I like that Paylocity is a all in one platform that combines payroll, HR, benefits, time tracking, onboarding, and talent management in one system, reducing the need for multiple tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6811778) WN Wendy N. Office Manager > "Changes were made in onboarding and I had no idea how to assist my employees, need better communication , not just random emails that look like solicitations." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048878) VR Verified Reviewer Senior Environment Artist > "I liked the ability to track payroll, track who is in the office using the employee calendar, and schedule time off or sick days all in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6878520) SO Shannah O. Accounting Deal Clerk > "One aspect of Paylocity that I do not enjoy (it's more annoying than an actual problem) is after I clock out, Paylocity says that I have a missing task when there is nothing assigned that I need to do." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094901) MB Mike B. HR Manager > "The reporting section is user-friendly and customizable, allowing me to tailor reports to my specific needs." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048570) SU Stacey U. Director of Human Resources > "It feels as if Paylocity's system has plateaued in dashboards, benefits, reporting and overall system functionality." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) SD Suraj D. Payroll Auditor > "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with the Time &..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317) PSP Pauline Sher P. HR Generalist > "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) EM Erin M. People Operations Specialist > "Payroll is great, but also having expense reimbursement, spending account management, recruiting capabilities and COBRA all in one place as been a game changer for us!" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103173) JO Jonathan O. Payroll Specialist > "Sometimes the page takes a while to load and you have to close the page and re-enter it for it to load correctly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048999) TO TJ O. Payroll Manager > "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595) HG Henna G. HR Generalist > "There are instances where workflows do not function properly, resulting in information not being saved to the correct designated areas." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094862) SS Sara S. Director of HR > "Paylocity is a robust enough program with the capability of housing several disciplines in one place such as recruiting, performance, compensation, time and attendance, data insights, expense tracking,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6828297) AO Amy O. Payroll and Benefits Manager > "Do not like how schedule templates work (would like any changes made to be effective immediately or at least on the start date of the assigned employee). " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7058508) CH Charlotte H. People Experience Director > "My favorite feature is time tracking compliance with geo location and place to audit and put notes." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048556) CY Chloe Y. Human Resources Manager > "There are random glitches at times, such as not being able to download performance reviews still. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) AS Alexandra S. Sr. HR Generalist > "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188) PS Patrick S. IT Manager > "Their platform lacks reasonable mechanisms to track employee compliance which causes our HR team to track compliance outside the HRIS system." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6880764) AP Angela P. Director Human Resource > "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far outweighed by the..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030) KV Katie V. HRBP > "The system is very payroll or finance oriented, and the data is structured in a way that's not useful for simple tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048563) AA Ahtziri A. HR Generalist > "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652) CH Christina H. HR Director > "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661) JH Jennifer H. HR Director > "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203) BT Brigitte T. HR Manager > "Sometimes it’s difficult to reach our account manager, and frequently the account manager is changed, which can be frustrating when trying to get consistent support." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103040) AG Alisha G. Director of Human Resources > "Having recruiting, onboarding, employee files, expenses, surveys, etc. all in one really COULD be a game changer in the HRIS world." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103245) KT Kristin T. Controller > "We did already have an incident where Paylocity pulled funds that they were not supposed to pull and it did take quite a bit longer than I felt it should have to get the money back." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095525) AB Allison B. HR Generalist > "One thing I really appreciate is their “Help” feature, where you can search through different articles to troubleshoot or look things up on your own." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049044) CM Christina M. HR Director > "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227) AK Amanda K. Human Resources Director > "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208) ET Erin T. HR Talent and Recruiting Specialist > "Customer support was promised to be local and readily available but, apart from a few requests, has felt very disengaged and responses that items will be looked into have ended there." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286) DS Devin S. People Operations Partner > "The customer support we have is great, any questions I have I am able to ask or set up time to talk to our account representative. If they do not know the answer they do find it for us and help support the best..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7096775) TS Tatum S. HR Generalist > "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371) TB Tara B. Human Resources Executive > "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209) AG Aaron G. Membership and Development Director > "The piece of the puzzle we are missing is the ability to truly track trainings, we can track hours but not specifics." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6867002) OP Octavio P. Bookkeeper > "The intuition of the app and the automatation, also, for my company it was a big plus the value for money due to the fact that our previous payroll provider was a lot more expensive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) AH Alena H. Sr Payroll and Benefits Specialist > "We’ve also seen instances in the Performance module where pasted text doesn’t always save correctly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048945) MB Mark B. Business Manager > "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402) JS Jamie S. Human Resources Director > "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679) MS Michael S. Payroll Coordinator > "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203) ET Erin T. HR Talent and Recruiting Specialist > "It’s clunky and with limited app options employees rarely login unless to clock hours or submit PTO." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286) GP Gunnar P. HR Generalist > "The system allows us to manage employee data efficiently while maintaining strong reporting capabilities." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094904) RP Rob P. HRBP > "Some of the support has been lackluster, no responses to emails, even using a general email which was recommended has not garnered results as anticipated." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103121) [View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/) JS Jane S. Executive Assistant > "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KW Ketmanto W. Application Support Engineer I > "The employee portal appears to be malfunctioning." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) KW Ketmanto W. Application Support Engineer I > "I appreciate its authenticity and its use of AI for job searching and resume building." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) LK Lana K. Human Resources > "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) SB Shell B. HR Advisor > "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441) AT Angela T. Office Manager > "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) LN Lizi N. Financial Controller > "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) AT Angela T. Office Manager > "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) DV Daniela V. HR Advisor > "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) DC Dipin C. CFO > "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932) MR Marie R. People Operations Specialist > "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) MH Mandy H. Chief Operating Officer > "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) VR Verified Reviewer Administrative Clerrk > "reporting and processing payments is super easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942) AT Angela T. Office Manager > "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) JS Jane S. Executive Assistant > "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) JS Jane S. Executive Assistant > "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KP Kevina P. Accounts > "It's great that new employees can load their details in directly to HR and then it will import to Payroll. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) LN Lizi N. Financial Controller > "Still a couple of niggles with the integration between HR and Payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) KM Kimberley M. Administration Manager > "New system for a new company with a platform that is better for staff and easier for payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) VC Victoria C. HR Coordinator > "Importing data from my existing platform into EH, it was problematic and labour intensive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) LK Lana K. Human Resources > "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) DG Dana G. Accounting > "Its not easy to cross check the terminated staff in payroll and Hr sites" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971) MK Michal K. IT Engineer > "Implementation was straightforward, guide sent from their support was really good." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653) RL Rachel L. People and Culture Manager > "EH is completely let down by their learning management system which is a GO1 product." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) VC Victoria C. HR Coordinator > "Customer support, on-boarding, payroll and the overall HR platform is the best on the market." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) Evelina S. Managing Director > "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) EC Edwin C. Design Consultant > "Submitting annual leaves to the company I work in through this software is a breeze." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) KP Kevina P. Accounts > "I am finding the reports difficult as they are very different to my old system I used." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) JR Julius R. Contracts Administration > "It’s a breeze in navigating the software as it has features that makes the software user-friendly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) DV Daniela V. HR Advisor > "Some of the associates do not know the system very well and sometimes we receive odd answers." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) BH Bernadette H. Director > "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125) GD Gwilym D. CHRO > "Great system, but woeful support, they don't want you to get in touch with them when you need help." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055) SM Sarah M. Payroll Officer > "Customer service team have really helped us streamline our payroll processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494) RP Rajesh P. Management Accountant > "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) JR Julius R. Contracts Administration > "Overall, Employment Hero is a highly recommended software especially for offices with large employee number." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) KM Kirsten M. CEO > "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) DV Daniela V. HR Advisor > "Following the implementation, the customer support team and customer experience team always come back promptly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) MH Mandy H. Chief Operating Officer > "So managers have consistently wrong holiday dates for their employees." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) GY Gian Y. Management Accountant > "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674) Evelina S. Managing Director > "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources trying..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) RL Rachel L. People and Culture Manager > "The Swag app is very easy to use especially for our employees who don't work in front of the PC." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) UC Utsav C. Sous Chef > "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) KI Kimolee I. HR and Office Administrator > "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196) KM Kirsten M. CEO > "I hate that it reverts to obsolete settings and constantly messes with the payroll integration." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) JS Jane S. Executive Assistant > "However, once it was properly configured, the system has performed smoothly and reliably." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) RC Rob C. CFO > "Some parts aren't intuitive to use." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080) MR Marie R. People Operations Specialist > "Good robust system but their customer/tech support could be easier to contact" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) David H. HR Manager > "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync and/or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040) LN Lizi N. Financial Controller > "It has helped us streamline our processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) UC Utsav C. Sous Chef > "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great experience." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) KM Kirsten M. CEO > "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) TN Tim N. System Management > "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) CW Catherine W. Business Manager > "Easy system to follow and use, we have both payroll and HR" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437) Evelina S. Managing Director > "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting a..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) CS Cristina S. HR and Operations Manager > "Easy to navigate and integrates everything we need." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683) MB Margaret B. Health Service Manager > "The role out of SWAG was difficult as employees got confused between HR and payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683) EC Edwin C. Design Consultant > "The interface of Employment Hero is very easy to navigate." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) SA Solomon A. Payroll > "Leaves room for human error and is thus at risk of none compliance." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) Evelina S. Managing Director > "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) RL Rachel L. People and Culture Manager > "It's not intuitive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) Suzannah R. Human Resources Assistant > "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734) JR Jacob R. General Manager > "Setup was painfully long with minimal help especially with payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4824485) Kellie J. People and Culture Manager > "The recruitment function is so easy and allows multiple people to be involved in each step of the process." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4802050) VR Verified Reviewer HR Manager > "Better access management to features and employee files - security setting and default position on some features can be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669) AC Aljon C. Bookkeeper > "All good, the support can contacted easily." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080) SriRam Sudarsan V. Business Owner > "There is no negotiations with the Employment Hero team since they dont respond" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) ADW April D W. administration > "great customer support." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) TN Tim N. System Management > "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) ST Stephanie T. National People and Culture Manager > "Very user friendly for HR, managers & employees!" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081) SriRam Sudarsan V. Business Owner > "Very bad customer service who did not even call me but closed the ticket." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) MH Mandy H. Chief Operating Officer > "Payroll is quick and easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) RP Rajesh P. Management Accountant > "I guess expansion cannot necessarily be sustained." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) ADW April D W. administration > "great service which is hard to find for the money" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) SA Solomon A. Payroll > "The last couple have seen it deteriorate considerably. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) AM Alyssa M. Operations Manager > "So far so good, I have had plenty of help from the team," [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312) CE Charlie E. Corporate Services Coordinator > "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) KM Kimberley M. Administration Manager > "The sales & onboarding team have been very supportive. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) CE Charlie E. Corporate Services Coordinator > "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) CE Charlie E. Corporate Services Coordinator > "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) LM Logan M. CEO > "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799) [View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/) ## User interface 4.34 (1,837) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) 4.43 (239) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Paylocity Top features 38/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/86714/WebPay/#features) Employment Hero 36/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/144645/Employment-Hero/#features) ### Recognition Paylocity is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Employment Hero ### Deployment & support Paylocity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Employment Hero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paylocity - By Paylocity - Located in United States - Founded in 1997 Employment Hero - By Employment Hero - Located in Australia - Founded in 2014 ## Popular Comparisons [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $10/month Price $8/month 4.2 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/144645-172127/Employment-Hero-vs-Rippling) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,343)](https://www.capterra.com/p/110968/BambooHR/reviews/) $10/month Price $10/month 4.2 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/110968-144645/BambooHR-vs-Employment-Hero) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) $10/month Price $29/month 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144645-153140/Employment-Hero-vs-Connecteam) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-144645/Paycor-Perform-vs-Employment-Hero) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144645-155895/Employment-Hero-vs-WorkforceNow) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-133745/WebPay-vs-Paycor-Perform) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero)