# Compare Paylocity vs Ease 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paylocity and Ease based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/86714-156433/WebPay-vs-EaseCentral

---

# Paylocity vs Ease Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaylocityEase2/4 selected

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

[## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

AP

Based on [1,848 reviews](#user-reviews)

Positive

1,607

Neutral

173

Negative

68

[## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [173 reviews](#user-reviews)

Positive

155

Neutral

12

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 4,266 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Payroll Management

4.5

Online Benefits Enrollment

NA

Health Insurance Administration

NA

Employee Database

4.5

Employee Benefits Administration

4.2

76%Fit

High performer

Feature ratings

Payroll Management

3.2

Online Benefits Enrollment

4.3

Health Insurance Administration

4.1

Employee Database

4.7

Employee Benefits Administration

4.2

User satisfaction

User satisfaction

4.3

User reviews[1,848](https://www.capterra.com/p/86714/WebPay/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.1

User satisfaction

4.5

User reviews[173](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paylocity works with all size businesses (20-5000+ employees). We partner with HR, Finance, and IT leaders across industries for one platform that covers payroll, benefits, engagement, and data.

Best for

Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes.

## User reviews

Pros & cons

AP

Ashley P.

HR Manager

> "The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce administrative..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

SU

Stacey U.

Director of Human Resources

> "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172)

MUR

Minhaz Uddin R.

Financial Analyst- Payroll

> "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall functionality..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784)

RC

RJ C.

Finance Manager

> "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912)

PJ

Peyton J.

Director of Operations

> "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

AD

Alma D.

HR Generalist

> "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295)

Shelly O.

Direct Support Professional

> "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348)

KR

Kevin R.

Sr Payroll and Benefits Manager

> "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873)

CY

Chloe Y.

Human Resources Manager

> "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

MW

Maddy W.

HR Generalist

> "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834)

OP

Octavio P.

Bookkeeper

> "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

AW

Adrienne W.

Payroll Manager

> "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no way..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172)

FJ

Francesca J.

Manager

> "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441)

KB

Kate B.

HR Director

> "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809)

SB

Stephanie B.

Director of Administration- Controller

> "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284)

NW

Nyah W.

Payroll Analyst

> "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working, provide..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572)

IO

Ivy O.

Office Manager

> "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271)

TL

Tonykea L.

People Technology Partner

> "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403)

SD

Sissie D.

Director of HR

> "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple, and..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164)

BA

Brenda A.

HR, Payroll and Benefits Manager

> "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181)

ME

Michelle E.

Senior Manager, Marketing and Operations

> "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812)

TY

Tawanna Y.

Payroll Manager

> "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate instead of..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025)

JM

Jessica M.

Human Resources Manager

> "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979)

TM

Tony M.

General Manager

> "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911)

SM

Sue M.

HR Director

> "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263)

AP

Andrea P.

HR Coordinator

> "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me, but I..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319)

HK

Hardeep K.

HR Generalist

> "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

AM

Ashley M.

Director of Operations

> "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458)

VR

Verified Reviewer

Senior Environment Artist

> "I liked the ability to track payroll, track who is in the office using the employee calendar, and schedule time off or sick days all in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6878520)

OP

Octavio P.

Bookkeeper

> "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

HK

Hardeep K.

HR Generalist

> "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

PA

Paola A.

Human Resources Manager

> "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628)

SD

Suraj D.

Payroll Auditor

> "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with the..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317)

SO

Shannah O.

Accounting Deal Clerk

> "One aspect of Paylocity that I do not enjoy (it's more annoying than an actual problem) is after I clock out, Paylocity says that I have a missing task when there is nothing assigned that I need to do."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094901)

EM

Erin M.

People Operations Specialist

> "Payroll is great, but also having expense reimbursement, spending account management, recruiting capabilities and COBRA all in one place as been a game changer for us!"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103173)

SU

Stacey U.

Director of Human Resources

> "It feels as if Paylocity's system has plateaued in dashboards, benefits, reporting and overall system functionality."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172)

TO

TJ O.

Payroll Manager

> "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595)

AG

Ashley G.

After school and summer camp teacher

> "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277)

AS

Alexandra S.

Sr. HR Generalist

> "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188)

AP

Ashley P.

HR Manager

> "Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

AP

Angela P.

Director Human Resource

> "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far outweighed by..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030)

PSP

Pauline Sher P.

HR Generalist

> "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684)

AA

Ahtziri A.

HR Generalist

> "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652)

HG

Henna G.

HR Generalist

> "There are instances where workflows do not function properly, resulting in information not being saved to the correct designated areas."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094862)

JH

Jennifer H.

HR Director

> "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203)

CY

Chloe Y.

Human Resources Manager

> "There are random glitches at times, such as not being able to download performance reviews still. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

AG

Alisha G.

Director of Human Resources

> "Having recruiting, onboarding, employee files, expenses, surveys, etc. all in one really COULD be a game changer in the HRIS world."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103245)

PS

Patrick S.

IT Manager

> "Their platform lacks reasonable mechanisms to track employee compliance which causes our HR team to track compliance outside the HRIS system."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6880764)

AK

Amanda K.

Human Resources Director

> "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208)

BT

Brigitte T.

HR Manager

> "Sometimes it’s difficult to reach our account manager, and frequently the account manager is changed, which can be frustrating when trying to get consistent support."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103040)

DS

Devin S.

People Operations Partner

> "The customer support we have is great, any questions I have I am able to ask or set up time to talk to our account representative. If they do not know the answer they do find it for us and help support the..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7096775)

KT

Kristin T.

Controller

> "We did already have an incident where Paylocity pulled funds that they were not supposed to pull and it did take quite a bit longer than I felt it should have to get the money back."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095525)

MD

Marilyn D.

Agency

> "Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7162634)

CM

Christina M.

HR Director

> "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227)

TB

Tara B.

Human Resources Executive

> "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209)

ET

Erin T.

HR Talent and Recruiting Specialist

> "Customer support was promised to be local and readily available but, apart from a few requests, has felt very disengaged and responses that items will be looked into have ended there."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286)

OP

Octavio P.

Bookkeeper

> "The intuition of the app and the automatation, also, for my company it was a big plus the value for money due to the fact that our previous payroll provider was a lot more expensive."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

TS

Tatum S.

HR Generalist

> "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371)

MB

Mark B.

Business Manager

> "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402)

AG

Aaron G.

Membership and Development Director

> "The piece of the puzzle we are missing is the ability to truly track trainings, we can track hours but not specifics."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6867002)

NT

Nijah T.

THERAPIST

> "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281)

JS

Jamie S.

Human Resources Director

> "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679)

GP

Gunnar P.

HR Generalist

> "The system allows us to manage employee data efficiently while maintaining strong reporting capabilities."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094904)

ET

Erin T.

HR Talent and Recruiting Specialist

> "It’s clunky and with limited app options employees rarely login unless to clock hours or submit PTO."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286)

JD

Jennifer D.

VP of HR

> "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much more..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694)

RP

Rob P.

HRBP

> "Some of the support has been lackluster, no responses to emails, even using a general email which was recommended has not garnered results as anticipated."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103121)

SD

Shyla D.

Human Resources

> "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663)

LM

Lauren M.

HR Manager

> "At times, backend module creation and configuration can feel a bit clunky or less intuitive than expected."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094808)

TB

Theresa B.

Human Resources Manager

> "We like having our Payroll, Timekeeping, and Benefit Management all on the same platform, streamlining operations while reducing errors."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024772)

DW

DEbby W.

Payroll Manager

> "Not enough communication when changes made such as to entry screens When adjustments made such as a no calc to correct, no one notifies you they have been completed"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040544)

LM

Lauren M.

HR Manager

> "Having everything housed in one system improves efficiency, reduces duplicate work, and makes it easier to manage employee data accurately."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094808)

MC

Michael C.

HR

> "There are periods of disconnects or missed communication opportunities to clients that impacts supporting our teams."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094830)

SB

Shane B.

Accounting and HR Manager

> "It's wonderful for tracking employee time, as well as for processing payroll payments, which has been made even easier with their recent update."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016349)

KD

Katie D.

Administrative

> "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016354)

AP

Ashlyn P.

HRIS Administrator II

> "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611)

NB

Nick B.

Senior Accountant

> "Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6561127)

AK

Alie K.

Payroll Manager

> "The automated calculations, tax filings, and direct deposit features have drastically reduced manual errors and saved us countless hours."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042375)

PJ

Peyton J.

Director of Operations

> "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

RC

RJ C.

Finance Manager

> "Managing teams is quick and easy (again, once you bridge the learning curve), allowing you to edit supervisors for time off requests, etc."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912)

JN

Julie N.

Accounting Coordinator

> "Employees struggle with constant error messages when trying to log in or set new user access."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094823)

[View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/)

VT

Vicky T.

Marketing and Special Projects Manager

> "The layout is clean, and it made managing benefits and finding information much more convenient than I expected."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

VT

Vicky T.

Marketing and Special Projects Manager

> "The biggest challenge was when I didn't know my company's specific URL or login link."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

KH

Kennedy H.

HR Manager

> "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015)

CT

Callie T.

Sr. HR Manager

> "We did not have an integration set up with our payroll provider that caused additional manual work."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

VT

Vicky T.

Marketing and Special Projects Manager

> "Overall, I had a positive experience with Ease. Since it was my first exposure to the platform through my employer, there was a small..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

MB

Michelle B.

HR Manager

> "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642)

HR

Haley R.

Member Engagement Specialist

> "The various sections were well organized and clear to understand."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113)

MH

Maria H.

CEO

> "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

VT

Vicky T.

Marketing and Special Projects Manager

> "I liked how easy it was to navigate once I got familiar with it."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

AK

Anne K.

President

> "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

CR

Cynthia R.

Client Service Director

> "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662)

MM

Michael M.

VP of Operations

> "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

CT

Callie T.

Sr. HR Manager

> "Everything was pleasant and we never had complaints or technical problems within the company."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

Spencer N.

Producer

> "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448)

PA

Pamela A.

EB Senior Account Manager

> "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or enroll..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

TE

Tiffany E.

Lead Ben Admin System Specialist

> "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and extreme..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447)

Steve M.

VP, Product and Customer Satisfaction

> "The online benefits enrollment is geared to allow e-signing and it does this job well enough."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011)

SN

Stephen N.

Director, Employee Benefits

> "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

ES

Elizabeth S.

Benefit Account Consultant

> "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175)

ND

Nancy D.

Operations Manager

> "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

RP

Ruby P.

Office Mgr

> "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826)

ND

Nancy D.

Operations Manager

> "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

MT

Madison T.

Benefits Administrator

> "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625)

AK

Anne K.

President

> "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

SF

Shanel F.

HR

> "Very user friendly"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297)

MF

Michael F.

Broker

> "Weak product at the most critical parts (carrier connections), with very poor customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

KO

Katie O.

Vice President of Human Resources

> "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539)

PA

Pamela A.

EB Senior Account Manager

> "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

GN

Gloria N.

HR Manager

> "Ease takes my suggestions for any type of improvement into consideration and is great on customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248)

Susan K.

Enrollment Manager

> "The carrier connections are not as extensive as some other Ben admin systems"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

MH

Maria H.

CEO

> "Integration with our business was seamless and had the tools we needed to set up our business and clients for success."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

NO

Noah O.

Principal

> "We basically had to axe our contract with Ease because they could not provide timely support or keep their word."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

SN

Stephen N.

Director, Employee Benefits

> "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

JT

James T.

OWNER

> "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379)

RG

Regina G.

Senior Account Manager

> "We have no issues with setting up new clients and maintaining our clients renewals each year."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

AS

Aida S.

Broker/principal

> "Even when running tests there are scenarios that come up that end up in errors. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

JS

Julie S.

Account Executive

> "Ease is a multifunctional tool that helps with all aspects of having employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680)

MH

Maria H.

CEO

> "Ease's support area is bare and rarely provides solutions. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

Susan K.

Enrollment Manager

> "The simple and quick setup process to add a new benefit offering or even a new client."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

MH

Maria H.

CEO

> "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

AS

Andy S.

Benefit Consultant

> "It works for what we need on a new group for online ben admin."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353)

CS

Carol S.

Account Manager

> "The hardest part is getting clients, and their employees, to adopt and use the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551)

Victoria W.

Account Executive

> "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508)

NO

Noah O.

Principal

> "We also had issues with their sales team constantly nudging us to upgrade."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

KW

Kay W.

Account Manager

> "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211)

AS

Aida S.

Broker/principal

> "The back-end setup can be complicated and time-consuming."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

TB

Tiler B.

Office Admin

> "I love how easy it is to use for signing up benefits."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128)

MM

Michael M.

VP of Operations

> "It literally has taken months to get a couple of the problems fixed."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

HE

Hisham E.

CEO

> "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

MF

Michael F.

Broker

> "EASE charges a lot for a product that hurts brokers."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

PJ

Peggy J.

Agent

> "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

JS

Jeff S.

President

> "COMPLICATED, lacking features, PRICING."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085)

PJ

Peggy J.

Agent

> "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

TB

Tyler B.

Owner

> "At the end of the day EASE simply never delivered a usable platform."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416)

PR

Paul R.

Client Solutions Executive

> "Looking up benefits, employees, and rollout is a breeze with the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222)

CC

Craig C.

Principal

> "Lack of ala-cart pricing."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357)

RG

Regina G.

Senior Account Manager

> "We handle most our our clients benefits administration in Ease and it is a user friendly system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

AS

Aida S.

Broker/principal

> "Training is poor on the product."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

MM

Michael M.

VP of Operations

> "Ease has a sizeable array to choose from and I have always been able to find what I need. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

PP

Parrish P.

Agency Owner/Broker

> "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851)

RV

Robert V.

Employee Benefit Advisor

> "I like that you can easily set up and deploy groups. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539)

BW

Bill W.

President

> "The main issue that I find with the software is that it does not connect with my insurance companies. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142)

JP

Joanne P.

Sales Assistant

> "So easy to conduct enrollments and keep health information confidential. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509)

HS

HANNAH S.

Customer Success Manager

> "Not sure I'd be able to identify any cons from a user (non-administrative) perspective."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606)

JJ

Jeanne J.

Benefits Consultant

> "By far Ease maintains to best Support Teams for any product that I have used. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416)

SF

Steven F.

Dance Teacher

> "I recently had a virus on my PC."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944)

HE

Hisham E.

CEO

> "Simplicity of navigating through the software and the onboarding process is truly excellent."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

KG

Kimberly G.

Customer Service

> "Support is not always helpful."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254)

[View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/)

## User interface

4.33 (1,848)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)

4.49 (173)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Paylocity

Top features

45/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/86714/WebPay/#features)

Ease

27/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/156433/EaseCentral/#features)

### Recognition

Paylocity is recognized as a top-rated tool in 2 Capterra Shortlist reports

Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Paylocity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ease

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paylocity

-   By Paylocity
-   Located in United States
-   Founded in 1997

Ease

-   By Enrollease
-   Located in United States
-   Founded in 2015

## Popular Comparisons

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[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

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4.4

4.4

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[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

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4.5

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4.3

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4.2

4.4

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4.3

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4.3

Features

4.4

4.4

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4.7

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4.3

[View full comparison](https://www.capterra.com/compare/155895-156433/WorkforceNow-vs-EaseCentral)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-133745/WebPay-vs-Paycor-Perform)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.3

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-156433/Gusto-vs-EaseCentral)