---
title: "Compare Paylocity vs isolved 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Paylocity and isolved based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved"
page_type: "comparison"
language: "en"
---

# Paylocity vs isolved Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Paylocityisolved2/4 selected

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

[## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [1,933 reviews](#user-reviews)

Positive

1,685

Neutral

179

Negative

69

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [656 reviews](#user-reviews)

Positive

495

Neutral

70

Negative

91

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Direct Deposit

4.8

Employee Database

4.5

Data Import/Export

3.6

Mobile Access

4.5

Multi-Country

\--

69%Fit

Missing features

Feature ratings

Direct Deposit

4.6

Employee Database

4.2

Data Import/Export

4.0

Mobile Access

4.0

Multi-Country

NA

User satisfaction

User satisfaction

4.3

User reviews[1,933](https://www.capterra.com/p/86714/WebPay/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.1

User satisfaction

3.9

User reviews[656](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to large businesses across industries including healthcare, retail, restaurants, manufacturing, financial services, education, nonprofits, and franchises.

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

## User reviews

Pros & cons

AP

Ashley P.

HR Manager

> "The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

AW

Adrienne W.

Payroll Manager

> "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172)

PJ

Peyton J.

Director of Operations

> "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

NW

Nyah W.

Payroll Analyst

> "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572)

FJ

Francesca J.

Manager

> "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441)

TY

Tawanna Y.

Payroll Manager

> "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025)

Nikki C.

office manager

> "The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

TM

Tony M.

General Manager

> "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911)

ME

Michelle E.

Senior Manager, Marketing and Operations

> "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812)

AP

Andrea P.

HR Coordinator

> "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319)

MUR

Minhaz Uddin R.

Financial Analyst- Payroll

> "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784)

SU

Stacey U.

Director of Human Resources

> "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172)

JM

Jessica M.

Human Resources Manager

> "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979)

RC

RJ C.

Finance Manager

> "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912)

SM

Sue M.

HR Director

> "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263)

AD

Alma D.

HR Generalist

> "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295)

HK

Hardeep K.

HR Generalist

> "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

PA

Paola A.

Human Resources Manager

> "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628)

HK

Hardeep K.

HR Generalist

> "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

KR

Kevin R.

Sr Payroll and Benefits Manager

> "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873)

SD

Suraj D.

Payroll Auditor

> "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317)

AG

Ashley G.

After school and summer camp teacher

> "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277)

TO

TJ O.

Payroll Manager

> "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595)

AP

Ashley P.

HR Manager

> "Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

AS

Alexandra S.

Sr. HR Generalist

> "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188)

PSP

Pauline Sher P.

HR Generalist

> "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684)

AP

Angela P.

Director Human Resource

> "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030)

CM

Christina M.

HR Director

> "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227)

AA

Ahtziri A.

HR Generalist

> "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652)

MW

Maddy W.

HR Generalist

> "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834)

JH

Jennifer H.

HR Director

> "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203)

JS

Jamie S.

Human Resources Director

> "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679)

Shelly O.

Direct Support Professional

> "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348)

KV

Katie V.

HR Manager

> "Also, sometimes the Time and Labor module doesn't sync well with the HR and Payroll system."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7187751)

AK

Amanda K.

Human Resources Director

> "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208)

DW

DEbby W.

Payroll Manager

> "Not enough communication when changes made such as to entry screens When adjustments made such as a no calc to correct, no one notifies you they have been completed"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040544)

MD

Marilyn D.

Agency

> "Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7162634)

KB

Kate B.

HR Director

> "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809)

TB

Tara B.

Human Resources Executive

> "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209)

KD

Katie D.

Administrative

> "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016354)

MB

Mark B.

Business Manager

> "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402)

NB

Nick B.

Senior Accountant

> "Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6561127)

NT

Nijah T.

THERAPIST

> "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281)

TL

Tonykea L.

People Technology Partner

> "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403)

CY

Chloe Y.

Human Resources Manager

> "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

PJ

Peyton J.

Director of Operations

> "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

JD

Jennifer D.

VP of HR

> "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694)

MS

Michael S.

Administrator

> "It is one of the most convoluted, confusing payroll programs i have ever seen. And have been involved with payroll systems since the mid 1980's."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7133230)

OP

Octavio P.

Bookkeeper

> "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

MH

Michelle H.

Payroll and Benefits Manager

> "I was unaware that we were receiving payments and they were not going to our carriers for the coverage so the coverage was stopped and I received no notice of getting the payments from the previous..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7020042)

TB

Theresa B.

Human Resources Manager

> "We like having our Payroll, Timekeeping, and Benefit Management all on the same platform, streamlining operations while reducing errors."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024772)

JW

John W.

HR

> "For instance, why when I try to make a timecard correction do I get an error saying the change would affect the employees negative balance when all I'm doing is changing a clock out to a clock in or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6641539)

SB

Shane B.

Accounting and HR Manager

> "It's wonderful for tracking employee time, as well as for processing payroll payments, which has been made even easier with their recent update."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016349)

BA

Brenda A.

HR, Payroll and Benefits Manager

> "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181)

SB

Stephanie B.

Director of Administration- Controller

> "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284)

JV

Jazmin V.

HR Generalist

> "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631)

AP

Ashlyn P.

HRIS Administrator II

> "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611)

KY

Kathy Y.

Manager of Compensation and People Analytics

> "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193)

AK

Alie K.

Payroll Manager

> "The automated calculations, tax filings, and direct deposit features have drastically reduced manual errors and saved us countless hours."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042375)

SC

Sophie C.

HR Manager

> "Customer service and support. Whenever I called in for help I got a little attitude and most of the time, I was told someone will get back to me after they look int the situation and I sometimes I was..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7136315)

IO

Ivy O.

Office Manager

> "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271)

RK

Robert K.

Controller

> "While if offers a lot of features, the system does not allow a lot of flexibility if your internal process doesn't work exactly like the way they designed the feature."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041635)

RM

Robin M.

Sr HRBP

> "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089)

AM

Ashley M.

Director of Operations

> "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458)

Nikki C.

office manager

> "Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

OP

Octavio P.

Bookkeeper

> "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

SD

Sissie D.

Director of HR

> "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164)

CC

Chris C.

Payroll Manager

> "It can sometimes take longer than I’d like for a response and if I call my account rep is never available and I prefer to not get an extra rep involved if I can avoid it."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040762)

KM

Kelli M.

Senior Accountant

> "I like that I can reach out to my account manager at any time and will get a quick response back to any issue that I may be having."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7120011)

AP

Ashley P.

HR Manager

> "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

Nikki C.

office manager

> "It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

PSP

Pauline Sher P.

HR Generalist

> "for 4 digits (seconds/hundred seconds) which is overkill that makes reports column longer and cluttered, messy to view and harder to use."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684)

AT

Angela T.

Human Resources

> "I like that the staff have a way to track their time off, see their checks, and update their own information rather than the old paper methods we were using before."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7018695)

DO

Diana O.

HR Accounting

> "time off accruals some times do not comply with original records, would be better if the design on processing payroll application could be less bright"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042520)

JB

Jennifer B.

Director of Operations

> "I also like that certifications can be stored in the employees online file and expiration dates can be run in a quick report"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040715)

KR

Katrice R.

Office Manager and League Administrator

> "Instead of listening to my issues and working with me to correct tax filing, I keep getting responses repeating what I already know and being told the problem is fixed when it is not."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041229)

AP

Andrea P.

HR Coordinator

> "I also like the balance Paylocity has of things that Paylocity sets up for us on the backend like open enrollment and new module initial setup."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319)

AP

Ashley P.

HR Manager

> "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

EP

Erika P.

HR Manager

> "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815)

SC

Sarah C.

President

> "There are too many steps to get a job done. When running payroll there are a million buttons to push and screens to go through and the website isn't very intuitive."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016828)

HF

Heather F.

HR Generalist

> "The layout of the platform is very user-friendly; I also like the Knowledge Base section to help search for functionality and other FAQ's."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087280)

KJ

Karen J.

HR Business Partner

> "A lot of the functionality either does not work as described or is not intuitive."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024997)

AM

Alison M.

Senior HR Generalist

> "We have been so happy with all the funcialities that Paylocity provides to our organization and the customization to our organization as well."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7030292)

JB

Jeanette B.

Payroll Supervisor

> "I do not like the new Person Record screen."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048933)

AM

Amanda M.

Manager of People Operations

> "There are a lot of ways to customize the different modules to make it work for our specific business."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025977)

LL

LISA L.

Therapist

> "Some things were not as intuitive to use and took me a long time to figure out."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6093227)

Emmy G.

HR and payroll coordinator

> "Love the new home screen design for easy access to the things i use most."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7072458)

MO

Michelle O.

Payroll and Benefits Coordinator

> "There are something’s that don’t seem to be able to be customized to the point that our company would like."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___4398722)

FL

Fernando L.

Human Resources

> "The plus for Paylocity is the ability to integrate outside vendors into the system and make one place to do all."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7005017)

AP

Ashley P.

HR Manager

> "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

RB

Rosonia B.

Human Resources Administrator

> "The ability it provides to integrate with other platforms our organization utilize makes our job easier"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024245)

SL

Stefanie L.

Senior VP of People Operations

> "Payroll set-up was the hardest integration and working with various subject matter experts were difficult at times."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016298)

YD

Yvette D.

Practice Administrator

> "The integration with our retirement plan and benefits administration is like the cherry on top. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095008)

JJ

Jamie J.

Executive Assistant

> "Some third-party applications do not integrate smoothly with the Paylocity platform"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095705)

CY

Chloe Y.

Human Resources Manager

> "Everything we use it for has become easier, and I've heard that integrations, like with Justifacts, make hiring a lot easier."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

KR

Kim R.

Human Resources Manager

> "The custom calc and integration teams move extremely slow!"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025063)

SD

Sissie D.

Director of HR

> "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164)

PJ

Peyton J.

Director of Operations

> "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

LM

Lisa M.

HR Director

> "Coming from an HRIS system that was daunting and unimpressive, I was skeptical about the process of learning a new system, but Paylocity made things easy, so much so that we have 3 businesses signed..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103152)

SL

Sheree L.

Secretary

> "Some navigation in the system is a bit hidden and I’m also missing the orange colored buttons that helped me figure out what to do next."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016548)

KS

Katie S.

HR Project Manager

> "Admin configuration is not always intuitive; however, support is very helpful with navigating this, and I do like that there are so many options for customization."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7090772)

TS

Tatum S.

HR Generalist

> "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371)

Michelle W.

HR Director

> "Their time card feature is intuitive and employees are able to navigate it quickly and efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040531)

IJ

Isaac J.

Project Administrator

> "It can be difficult to find what you need, and adjusting permission settings is like navigating a labyrinth."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040752)

RM

Robin M.

Sr HRBP

> "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089)

NW

Nyah W.

Payroll Analyst

> "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572)

DD

Danielle D.

HR Generalist

> "Wait time for support is minimal and resolutions are generally found in a reasonable amount of time, the staff is friendly during interactions via phone and email."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016932)

KY

Kathy Y.

Manager of Compensation and People Analytics

> "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193)

MS

Michael S.

Payroll Coordinator

> "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203)

AP

Ashley P.

HR Manager

> "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

SD

Shyla D.

Human Resources

> "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663)

CH

Christina H.

HR Director

> "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661)

[View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/)

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations,..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SS

Shana S.

Property Manager

> "This can be problematic on days that the time has to be turned in, because it will hold everything up, thus causing late..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7175901)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

JT

Jillian T.

Client Relations and Marketing Coordinator

> "It has so many robust features that make it easy to track a variety of items for a multitude of clients."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7175432)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

KR

Kelly R.

HCM Implementation lead

> "What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

JD

Jordanne D.

Payroll Specialist

> "The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

SK

Sarah K.

Client Service Lead

> "I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

JD

Jordanne D.

Payroll Specialist

> "I also appreciate the ongoing product enhancements and the support available when assistance is needed."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

KR

Kelly R.

HCM Implementation lead

> "Love the library of articles and help documents as well as report writer."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

SK

Sarah K.

Client Service Lead

> "Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

NM

Nick M.

President

> "Every employee that I have worked with in any capacity fights with themselves to prove who is more incompetent."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6620673)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

CH

Cecily H.

OWNER

> "The service is inconsistent with constant errors."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

TB

Talitha B.

Benefits Manager

> "They have changed the Self-Service login over the past year and taken away our access to reset passwords at the client level. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6073152)

EP

Emily P.

Assistant Controller

> "It was perfect for our company and our time keeping needs on our construction sites."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437)

Lynne W.

Financial Assistant

> "They are not capable of distinguishing (their computer system should be set up to auto-complete this portion) between a W2 and a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AB

Aaron B.

CEO

> "It is an affordable solution that has many features and customizable options. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

TS

THOMAS S.

president

> "Their service explains why they have to trap their customers."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

VB

Valery B.

HR Clerk

> "The website was very user friendly, even if you were new to the system you could navigate your way around it."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7033455)

JK

Jason K.

Payroll Operations Specialist

> "I don't like isolved because it's not customizable enough and there are a number of UI pain points that hamstring my productivity"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6156392)

EA

Erin A.

VP of HR

> "Furthermore, the Share and Perform system proves to be an invaluable tool for monitoring performance reviews and establishing and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6103569)

RG

Robert G.

Installer

> "All fields blank for PTO, Pay Rate, can not download actual pay stubs like it claims."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___5077628)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "Our support team often go beyond just answering questions—they help troubleshoot and problem-solve."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

DB

Devin B.

Staff Accountant

> "I don't like that the time off requests doesn't take into account the day's you have submitted for but haven't been approved in..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6175178)

Tiffany M.

Administrator

> "It was cost effective for our company, fairly easy to use/implement, and had good reporting capabilities."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7013671)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

JG

Jordana G.

Owner

> "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

VR

Verified Reviewer

Junior Accountant

> "When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5056855)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

LC

Lisa C.

HR Manager

> "Extremely user friendly and intuitive to use."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403656)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

AC

Andrea C.

Payroll Manager

> "It was very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___2450058)

MS

Mike S.

Owner

> "Complicated user interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6542833)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

AS

Annette S.

Director of HR

> "Not user Friendly unless you have an IT background"

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6723037)

CM

Carlye M.

Time and Attendance Specialist

> "I feel like the community surrounding it and the support received is really integral to learning the system to it's full potential."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6773569)

EK

Emmanuel K.

Sr. Business Administrator

> "It's not as user friendly as it can be."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122)

TS

Tracy S.

HR Manager

> "Each step felt like someone was inhouse assisting me through each part of the implementation."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___3444797)

SL

Stacey L.

Accounting

> "I didn't feel that isolved was very user friendly or easy to move around in."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6035029)

Robert F.

Manager

> "Easy to use and don't have any issues. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

JH

Justine H.

Chief Operating Officer

> "It does not have an app & not easy to use"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6007037)

AE

Alicia E.

Human Resources

> "Platform is user Friendly."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7098626)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

Shelli F.

HR

> "This has been a very easy app to use. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065572)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

SS

Sarah S.

Payroll specialist

> "It makes everything very easy."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6706674)

TS

THOMAS S.

president

> "Their service explains why they have to trap their customers."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

DW

Dan W.

Administrative

> "Product was useful but customer service and support left something to be desired."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6740044)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

## User interface

4.34 (1,933)

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (656)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paylocity

Top features

35/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/86714/WebPay/#features)

isolved

24/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

### Recognition

Paylocity is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to isolved

### Deployment & support

Paylocity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paylocity

-   By Paylocity
-   Located in United States
-   Founded in 1997

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

## Popular Comparisons

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

3.9

Features

4.8

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/164417-205015/iSolved-vs-Deel)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

3.9

Features

4.8

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-164417/Paycom-vs-iSolved)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.3

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.2

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)