# Compare Paylocity vs Freshteam 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paylocity and Freshteam based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/86714-166825/WebPay-vs-Freshteam --- # Paylocity vs Freshteam Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaylocityFreshteam2/4 selected [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) [## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment MR Based on [1,839 reviews](#user-reviews) Positive 1,600 Neutral 171 Negative 68 [## Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) Starting Price $1.20/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [209 reviews](#user-reviews) Positive 186 Neutral 20 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,940 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Payroll Management 4.5 Employee Database 4.5 HR Management 4.0 Time & Attendance 4.3 Employee Management 4.3 \--%Fit Missing features Feature ratings Payroll Management NA Employee Database 4.5 HR Management NA Time & Attendance NA Employee Management 4.0 User satisfaction User satisfaction 4.3 User reviews[1,839](https://www.capterra.com/p/86714/WebPay/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.1 User satisfaction 4.4 User reviews[209](https://www.capterra.com/p/166825/Freshteam/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.3 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1.20Per User, Per Month - Free version - Free trial Best for Best for Paylocity works with all size businesses (20-5000+ employees). We partner with HR, Finance, and IT leaders across industries for one platform that covers payroll, benefits, engagement, and data. Best for Businesses of all sizes ## User reviews Pros & cons MUR Minhaz Uddin R. Financial Analyst- Payroll > "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall functionality and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784) AW Adrienne W. Payroll Manager > "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no way to..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172) HK Hardeep K. HR Generalist > "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) TY Tawanna Y. Payroll Manager > "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate instead of a..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025) SM Sue M. HR Director > "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263) SU Stacey U. Director of Human Resources > "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) HK Hardeep K. HR Generalist > "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) RC RJ C. Finance Manager > "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel uncertain..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912) PJ Peyton J. Director of Operations > "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) AD Alma D. HR Generalist > "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295) Shelly O. Direct Support Professional > "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to be..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348) PA Paola A. Human Resources Manager > "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create inconsistencies." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628) NT Nijah T. THERAPIST > "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281) KR Kevin R. Sr Payroll and Benefits Manager > "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873) CY Chloe Y. Human Resources Manager > "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) AG Ashley G. After school and summer camp teacher > "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277) JD Jennifer D. VP of HR > "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much more effective..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694) MW Maddy W. HR Generalist > "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834) OP Octavio P. Bookkeeper > "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) KB Kate B. HR Director > "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809) FJ Francesca J. Manager > "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working, provide..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) SB Stephanie B. Director of Administration- Controller > "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284) TL Tonykea L. People Technology Partner > "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403) AP Ashlyn P. HRIS Administrator II > "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611) BA Brenda A. HR, Payroll and Benefits Manager > "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181) IO Ivy O. Office Manager > "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271) JV Jazmin V. HR Generalist > "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and created some..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple, and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or lasting..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) EP Erika P. HR Manager > "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815) TM Tony M. General Manager > "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely tedious." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911) ME Michelle E. Senior Manager, Marketing and Operations > "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812) AP Andrea P. HR Coordinator > "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me, but I feel..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) DS DENNIS S. Owner operator > "Very easy to navigate works well with my cpa to keep my taxes and buisness straight they are alwaya available and ready to take care of my needs with a simple phone call with me on the phone with program open to..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048612) AM Ashley M. Director of Operations > "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458) JM Jessica M. Human Resources Manager > "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979) OP Octavio P. Bookkeeper > "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) VR Verified Reviewer Senior Environment Artist > "I liked the ability to track payroll, track who is in the office using the employee calendar, and schedule time off or sick days all in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6878520) WN Wendy N. Office Manager > "Changes were made in onboarding and I had no idea how to assist my employees, need better communication , not just random emails that look like solicitations." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048878) MB Mike B. HR Manager > "The reporting section is user-friendly and customizable, allowing me to tailor reports to my specific needs." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048570) SO Shannah O. Accounting Deal Clerk > "One aspect of Paylocity that I do not enjoy (it's more annoying than an actual problem) is after I clock out, Paylocity says that I have a missing task when there is nothing assigned that I need to do." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094901) SD Suraj D. Payroll Auditor > "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with the Time &..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317) SU Stacey U. Director of Human Resources > "It feels as if Paylocity's system has plateaued in dashboards, benefits, reporting and overall system functionality." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) EM Erin M. People Operations Specialist > "Payroll is great, but also having expense reimbursement, spending account management, recruiting capabilities and COBRA all in one place as been a game changer for us!" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103173) PSP Pauline Sher P. HR Generalist > "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) TO TJ O. Payroll Manager > "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595) JO Jonathan O. Payroll Specialist > "Sometimes the page takes a while to load and you have to close the page and re-enter it for it to load correctly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048999) SS Sara S. Director of HR > "Paylocity is a robust enough program with the capability of housing several disciplines in one place such as recruiting, performance, compensation, time and attendance, data insights, expense tracking,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6828297) HG Henna G. HR Generalist > "There are instances where workflows do not function properly, resulting in information not being saved to the correct designated areas." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094862) CH Charlotte H. People Experience Director > "My favorite feature is time tracking compliance with geo location and place to audit and put notes." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048556) AO Amy O. Payroll and Benefits Manager > "Do not like how schedule templates work (would like any changes made to be effective immediately or at least on the start date of the assigned employee). " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7058508) AS Alexandra S. Sr. HR Generalist > "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188) CY Chloe Y. Human Resources Manager > "There are random glitches at times, such as not being able to download performance reviews still. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) AP Angela P. Director Human Resource > "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far outweighed by the..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030) PS Patrick S. IT Manager > "Their platform lacks reasonable mechanisms to track employee compliance which causes our HR team to track compliance outside the HRIS system." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6880764) AA Ahtziri A. HR Generalist > "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652) KV Katie V. HRBP > "The system is very payroll or finance oriented, and the data is structured in a way that's not useful for simple tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048563) JH Jennifer H. HR Director > "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203) CH Christina H. HR Director > "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661) AG Alisha G. Director of Human Resources > "Having recruiting, onboarding, employee files, expenses, surveys, etc. all in one really COULD be a game changer in the HRIS world." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103245) BT Brigitte T. HR Manager > "Sometimes it’s difficult to reach our account manager, and frequently the account manager is changed, which can be frustrating when trying to get consistent support." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103040) AB Allison B. HR Generalist > "One thing I really appreciate is their “Help” feature, where you can search through different articles to troubleshoot or look things up on your own." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049044) KT Kristin T. Controller > "We did already have an incident where Paylocity pulled funds that they were not supposed to pull and it did take quite a bit longer than I felt it should have to get the money back." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095525) AK Amanda K. Human Resources Director > "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208) CM Christina M. HR Director > "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227) DS Devin S. People Operations Partner > "The customer support we have is great, any questions I have I am able to ask or set up time to talk to our account representative. If they do not know the answer they do find it for us and help support the best..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7096775) ET Erin T. HR Talent and Recruiting Specialist > "Customer support was promised to be local and readily available but, apart from a few requests, has felt very disengaged and responses that items will be looked into have ended there." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286) TB Tara B. Human Resources Executive > "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209) TS Tatum S. HR Generalist > "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371) OP Octavio P. Bookkeeper > "The intuition of the app and the automatation, also, for my company it was a big plus the value for money due to the fact that our previous payroll provider was a lot more expensive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) AG Aaron G. Membership and Development Director > "The piece of the puzzle we are missing is the ability to truly track trainings, we can track hours but not specifics." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6867002) MB Mark B. Business Manager > "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402) AH Alena H. Sr Payroll and Benefits Specialist > "We’ve also seen instances in the Performance module where pasted text doesn’t always save correctly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048945) MS Michael S. Payroll Coordinator > "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203) JS Jamie S. Human Resources Director > "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679) GP Gunnar P. HR Generalist > "The system allows us to manage employee data efficiently while maintaining strong reporting capabilities." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094904) ET Erin T. HR Talent and Recruiting Specialist > "It’s clunky and with limited app options employees rarely login unless to clock hours or submit PTO." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286) SD Shyla D. Human Resources > "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663) RP Rob P. HRBP > "Some of the support has been lackluster, no responses to emails, even using a general email which was recommended has not garnered results as anticipated." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103121) [View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/) VR Verified Reviewer People Operations Manager > "Freshteam has streamlined all of our recruitment needs along with that we were able to solve test feature as well with..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106) VR Verified Reviewer Ops Director > "Some features feel limited especially around customization and reporting." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___7061578) KW Katarzyna W. Technical Support Specialist > "That I could have all the info I needed to gather in one place, that it integrated with other software that we use..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4622312) SrP Sérgio P. CEO > "The absence management and the team calendars are not integrate with google calendar." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3675163) SB Shweta B. Talent Acquisition Manager > "Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655377) HL Haleema L. Consultant > "The support team was not as helpful as we would have liked them to be." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___5018145) DM Debbie M. HR Manager > "We like that you can set up an interview time and then post interview, the system prompts you to record feedback." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3687700) VR Verified Reviewer Sr. BDM > "Reporting structure might be improved, some time i am not able to find the proper report." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671028) AH Andy H. Tech Director > "Our overall management of our team has improved dramatically, we have gone from manual processes, which were hard to..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050) Aviva R. COO > "There were some parts of the interface - notably adding users - that were not intuitive" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671862) GD Ganesh D. Head of Strategy > "Great automation in HRM, now lets make it more fun and engaging for employees to log, browse, etc." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655035) SN Srivathsan N. Manager - HR > "There is no dedicated SPOC who will act as a backend support unlike their competition." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919) RP Rakhee P. Teacher and freelancer > "The free edition is a fantastic deal for an SMB to manage basic tasks like monitoring personal time off." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484) WL Wei L. HR Manager > "The candidate profile page has too many tabs for my liking and the design of the pages can use some updates." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2933588) WS Will S. Chief of Staff > "Great tool for our team to transparently see our hiring process and who is in what stage." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657503) CB Caitlin B. People Operations Manager > "There are some features that are either missing or that I haven't figured out how to use yet, like how to email..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467) RS Roshni S. Head People & Culture > "My recruitment team loves the ease of use of this software and their favorite feature has been the ATS and having the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655208) JM Jaya M. Founder > "Initially was difficult to track applications." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3654997) PH Paige H. Finance Manager > "We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657778) PN Phoebe N. HR Administrator > "Some elements are difficult to edit and involve a long process to edit a small detail, limited customization. " [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2963537) DN Duncan N. COO > "Freshteam is a pretty comprehensive HR system - covers standard HR functionality, leave management, recruitment..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625) SR Sushmita R. HR Executive > "Does not parse resumes properly." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655148) DA Dridge A. HR Manager > "It really helps keep our Employee information organized in one place accessible wherever is needed." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657782) MR Manish R. Founder > "I believe it is a bit complex for a new team member to understand." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655192) SD Saurabh D. Manager HR > "The thing that I like about freshteam is the UI, it stands out compared to any other ATS that I have used, the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939361) IS Iliyana S. OA > "The system is great but the support is super slow and sometimes don't answer with days! When it comes to HR people..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942769) VR Verified Reviewer Director of Engineering > "The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635) AP Abhay P. CTO > "Analytics and bugs." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3665223) Lee A. Founder > "The ability to collaborate across team members is also another really important feature to us." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3662035) RB Rajesh B. Founder > "As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942896) AR Alexis R. recrutier > "It has been good for the price as we grow the team we are going to need something that works better with all of our..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657632) VR Verified Reviewer Director of Engineering > "There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635) TS Thirunarayan S. Manager Talent Acquisition > "User Friendliness - easy to manoeuver - customisable features - good for process automation across all stages of..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655288) LC Laura C. Marketing Manager > "There are work arounds - just makes it a bit harder to maintain consistency across job postings etc." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935642) RS Rohit S. Director > "earlier we used as a Sales reporting tool and liked their functionality and use of access." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655165) MH Mark H. President > "Some features we do no use." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3658153) VR Verified Reviewer People Operations Manager > "Everything is really easy to manage and most importantly I love the reports feature which helps us in taking out the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106) TM Tashira M. Office Manager > "Some of the features weren't as intuitive or user friendly, like emailing candidates straight from Freshteam." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014) HC Harsh C. Data Architect > "The way it has helped in achieving our hiring workflows, mainly for interviews, during our evolution of the processes..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931778) BK Blake K. Executive Director, President, Founder > "I also don’t feel the need to pay for 50 employees when it will be several years to grow to that." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939083) UA Uwe A. Gesundheitscoach > "It is simply priceless, especially in the area of ​​job advertisements and job exchanges." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3688459) NS Nataraj S. CTO > "Resume parsing and display, especially word document is not good." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931102) AH Andy H. Tech Director > "Freshteam is an intuitive, easy to use and administer product, that takes the hassle out of people / team management." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050) TB Tiffani B. Sales Professional > "After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2466670) JV Justine V. People and Culture Coordinator > "Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655530) PD Parasar D. Sr. HR Executive > "you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972) Crisbin J. Chief Executive Officer > "Ease of use and simple interface makes fresh teams the best software out there to manage teams." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3672971) MS Maria S. Human Resources Manager > "Can't see certain values when looking at certain employee info." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944131) CG Claire G. HR Associate > "FreshTeam is easy for employees to use and keep their details updated, additional fields can be added to make the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2956626) PD Parasar D. Sr. HR Executive > "Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972) SR Surya R. CoFounder > "Customer Support is one top pros would like to highlight to upcoming user I can say from my exp." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655012) VR Verified Reviewer Founder > "The interview feedback mechanism is not up to the mark" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954755) BE Beluchukwu E. COO > "It has a lot of features and its highly customizable." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657529) VJ Vicky J. HR Manager > "No cons as such but I do face difficulty using the same in low network speed." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2930824) SN Srivathsan N. Manager - HR > "The Admin/Super Admin has good control and features." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919) VR Verified Reviewer Director of Demand Gen > "The number of times I've asked our recruiting team 'can't we just ' and their response has been 'Freshteam can't..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3079291) RC Raphael C. Operations > "The automatic workflows save a huge amount of time" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656377) JC James C. Product Owner > "Lacked some refinement and a bit sluggish." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944005) AR Ashley R. Director of Product Lifecycle > "Managing our staff has been a daunting and insecure task, but Freshteam allowed us to keep all of our employee data in..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955522) CB Caitlin B. People Operations Manager > "The pre-written template emails are not very good but they're easy to rewrite and store!" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467) TM Tashira M. Office Manager > "We were able to take a step in the direction towards a paperless process which was helpful. When we first started using..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014) VR Verified Reviewer CEO > "Some basic features are missing, like the company tree, which makes no sense not to have, especially when you can see a..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2751033) RM Rashmi M. TA Manager > "Its high customisable and thats what I love abut it." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655082) KB Kiah B. Owner > "Cost is pricey, especially for smaller companies." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955795) RP Rakhee P. Teacher and freelancer > "It is quite simple to track and work together with coworkers on this." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484) Harshal K. CEO > "Sometimes it becomes overwhelming to use all the features." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2967326) DK Deepa K. Recruitment > "Its good but quite a few features can be made better" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4474897) PK Praveen K. Recruitment Associate > "one point lost for an important feature we were expecting" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935667) VJ Vivek J. Director > "Its very easy to customise the overall recruitment process." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655128) Amogh J. CEO > "I bought $50 per month option and was never able to post a job because never got my issues with customer support..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853) SK Sunil K. CSD Mgr > "easy to use to manage client data without any issue" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655609) YC Yolie C. Sr. Talent Agent/Managing Partner > "Reporting was a bit tricky hard to find" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954787) DN Duncan N. COO > "The Google calendar and SSO integration is great, and the security features are sufficiently strong." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625) Amogh J. CEO > "They take 4 days to reply and live chat feature does not work either." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853) BB Brook B. Corporate Recruiter > "In addition to the software being so easy to use, the customer service experience has been absolutely fabulous." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657638) LD Lisa D. HR Manager > "The ability to search keywords is not there. " [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2447201) AM Arjun M. Art director > "Management is easy and helps keep a track" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655362) AeL Aimée L. IT recruiter junior > "One of the feature I miss is having a special part to create a talent pool" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2430897) CT Callum T. Human Resources Director > "I've also not seen many accessibility features an option for large text and dark background could be really helpful" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931331) AP Adam P. It Director > "It is very difficult to find fault, nothing springs to mind" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2941518) [View Reviews](https://www.capterra.com/p/166825/Freshteam/reviews/) ## User interface 4.34 (1,839) [Freshteam](https://www.capterra.com/p/166825/Freshteam/) 4.37 (209) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Paylocity Top features 38/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/86714/WebPay/#features) Freshteam 22/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/166825/Freshteam/#features) ### Recognition No recognitions have been awarded to Paylocity No recognitions have been awarded to Freshteam ### Deployment & support Paylocity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Freshteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paylocity - By Paylocity - Located in United States - Founded in 1997 Freshteam - By Freshworks - Located in United States - Founded in 2011 ## Popular Comparisons [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/) $1.2/month Price $8/month 4.2 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/166825-172127/Freshteam-vs-Rippling) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,425)](https://www.capterra.com/p/110968/BambooHR/reviews/) $1.2/month Price $10/month 4.2 Features 4.4 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-166825/BambooHR-vs-Freshteam) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,407)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,193)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1.2/month Price $29/month 4.2 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-166825/Connecteam-vs-Freshteam) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-166825/Paycom-vs-Freshteam) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,936)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-166825/Paycor-Perform-vs-Freshteam) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-133745/WebPay-vs-Paycor-Perform) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-166825/WorkforceNow-vs-Freshteam)