---
title: "Compare Paylocity vs ADP Comprehensive Services 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Paylocity and ADP Comprehensive Services based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services"
page_type: "comparison"
language: "en"
---

# Paylocity vs ADP Comprehensive Services Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaylocityADP Comprehensive Services2/4 selected

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

[## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [1,933 reviews](#user-reviews)

Positive

1,685

Neutral

179

Negative

69

[## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [269 reviews](#user-reviews)

Positive

227

Neutral

29

Negative

13

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Direct Deposit

4.8

Employee Database

4.5

Data Import/Export

3.6

Mobile Access

4.5

Multi-Country

\--

62%Fit

Missing features

Not enough reviews

Feature ratings

Direct Deposit

4.8

Employee Database

4.3

Data Import/Export

4.3

Mobile Access

NA

Multi-Country

\--

User satisfaction

User satisfaction

4.3

User reviews[1,933](https://www.capterra.com/p/86714/WebPay/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.1

User satisfaction

4.3

User reviews[269](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to large businesses across industries including healthcare, retail, restaurants, manufacturing, financial services, education, nonprofits, and franchises.

Best for

Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.

## User reviews

Pros & cons

AP

Ashley P.

HR Manager

> "The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

AW

Adrienne W.

Payroll Manager

> "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172)

PJ

Peyton J.

Director of Operations

> "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

NW

Nyah W.

Payroll Analyst

> "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572)

FJ

Francesca J.

Manager

> "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441)

TY

Tawanna Y.

Payroll Manager

> "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025)

Nikki C.

office manager

> "The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

TM

Tony M.

General Manager

> "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911)

ME

Michelle E.

Senior Manager, Marketing and Operations

> "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812)

AP

Andrea P.

HR Coordinator

> "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319)

MUR

Minhaz Uddin R.

Financial Analyst- Payroll

> "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784)

SU

Stacey U.

Director of Human Resources

> "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172)

JM

Jessica M.

Human Resources Manager

> "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979)

RC

RJ C.

Finance Manager

> "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912)

SM

Sue M.

HR Director

> "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263)

AD

Alma D.

HR Generalist

> "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295)

HK

Hardeep K.

HR Generalist

> "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

PA

Paola A.

Human Resources Manager

> "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628)

HK

Hardeep K.

HR Generalist

> "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

KR

Kevin R.

Sr Payroll and Benefits Manager

> "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873)

SD

Suraj D.

Payroll Auditor

> "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317)

AG

Ashley G.

After school and summer camp teacher

> "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277)

TO

TJ O.

Payroll Manager

> "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595)

AP

Ashley P.

HR Manager

> "Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

AS

Alexandra S.

Sr. HR Generalist

> "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188)

PSP

Pauline Sher P.

HR Generalist

> "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684)

AP

Angela P.

Director Human Resource

> "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030)

CM

Christina M.

HR Director

> "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227)

AA

Ahtziri A.

HR Generalist

> "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652)

MW

Maddy W.

HR Generalist

> "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834)

JH

Jennifer H.

HR Director

> "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203)

JS

Jamie S.

Human Resources Director

> "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679)

Shelly O.

Direct Support Professional

> "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348)

KV

Katie V.

HR Manager

> "Also, sometimes the Time and Labor module doesn't sync well with the HR and Payroll system."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7187751)

AK

Amanda K.

Human Resources Director

> "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208)

DW

DEbby W.

Payroll Manager

> "Not enough communication when changes made such as to entry screens When adjustments made such as a no calc to correct, no one notifies you they have been completed"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040544)

MD

Marilyn D.

Agency

> "Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7162634)

KB

Kate B.

HR Director

> "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809)

TB

Tara B.

Human Resources Executive

> "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209)

KD

Katie D.

Administrative

> "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016354)

MB

Mark B.

Business Manager

> "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402)

NB

Nick B.

Senior Accountant

> "Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6561127)

NT

Nijah T.

THERAPIST

> "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281)

TL

Tonykea L.

People Technology Partner

> "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403)

CY

Chloe Y.

Human Resources Manager

> "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

PJ

Peyton J.

Director of Operations

> "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

JD

Jennifer D.

VP of HR

> "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694)

MS

Michael S.

Administrator

> "It is one of the most convoluted, confusing payroll programs i have ever seen. And have been involved with payroll systems since the mid 1980's."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7133230)

OP

Octavio P.

Bookkeeper

> "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

MH

Michelle H.

Payroll and Benefits Manager

> "I was unaware that we were receiving payments and they were not going to our carriers for the coverage so the coverage was stopped and I received no notice of getting the payments from the previous..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7020042)

TB

Theresa B.

Human Resources Manager

> "We like having our Payroll, Timekeeping, and Benefit Management all on the same platform, streamlining operations while reducing errors."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024772)

JW

John W.

HR

> "For instance, why when I try to make a timecard correction do I get an error saying the change would affect the employees negative balance when all I'm doing is changing a clock out to a clock in or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6641539)

SB

Shane B.

Accounting and HR Manager

> "It's wonderful for tracking employee time, as well as for processing payroll payments, which has been made even easier with their recent update."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016349)

BA

Brenda A.

HR, Payroll and Benefits Manager

> "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181)

SB

Stephanie B.

Director of Administration- Controller

> "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284)

JV

Jazmin V.

HR Generalist

> "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631)

AP

Ashlyn P.

HRIS Administrator II

> "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611)

KY

Kathy Y.

Manager of Compensation and People Analytics

> "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193)

AK

Alie K.

Payroll Manager

> "The automated calculations, tax filings, and direct deposit features have drastically reduced manual errors and saved us countless hours."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042375)

SC

Sophie C.

HR Manager

> "Customer service and support. Whenever I called in for help I got a little attitude and most of the time, I was told someone will get back to me after they look int the situation and I sometimes I was..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7136315)

IO

Ivy O.

Office Manager

> "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271)

RK

Robert K.

Controller

> "While if offers a lot of features, the system does not allow a lot of flexibility if your internal process doesn't work exactly like the way they designed the feature."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041635)

RM

Robin M.

Sr HRBP

> "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089)

AM

Ashley M.

Director of Operations

> "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458)

Nikki C.

office manager

> "Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

OP

Octavio P.

Bookkeeper

> "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

SD

Sissie D.

Director of HR

> "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164)

CC

Chris C.

Payroll Manager

> "It can sometimes take longer than I’d like for a response and if I call my account rep is never available and I prefer to not get an extra rep involved if I can avoid it."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040762)

KM

Kelli M.

Senior Accountant

> "I like that I can reach out to my account manager at any time and will get a quick response back to any issue that I may be having."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7120011)

AP

Ashley P.

HR Manager

> "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

Nikki C.

office manager

> "It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

PSP

Pauline Sher P.

HR Generalist

> "for 4 digits (seconds/hundred seconds) which is overkill that makes reports column longer and cluttered, messy to view and harder to use."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684)

AT

Angela T.

Human Resources

> "I like that the staff have a way to track their time off, see their checks, and update their own information rather than the old paper methods we were using before."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7018695)

DO

Diana O.

HR Accounting

> "time off accruals some times do not comply with original records, would be better if the design on processing payroll application could be less bright"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042520)

JB

Jennifer B.

Director of Operations

> "I also like that certifications can be stored in the employees online file and expiration dates can be run in a quick report"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040715)

KR

Katrice R.

Office Manager and League Administrator

> "Instead of listening to my issues and working with me to correct tax filing, I keep getting responses repeating what I already know and being told the problem is fixed when it is not."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041229)

AP

Andrea P.

HR Coordinator

> "I also like the balance Paylocity has of things that Paylocity sets up for us on the backend like open enrollment and new module initial setup."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319)

AP

Ashley P.

HR Manager

> "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

EP

Erika P.

HR Manager

> "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815)

SC

Sarah C.

President

> "There are too many steps to get a job done. When running payroll there are a million buttons to push and screens to go through and the website isn't very intuitive."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016828)

HF

Heather F.

HR Generalist

> "The layout of the platform is very user-friendly; I also like the Knowledge Base section to help search for functionality and other FAQ's."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087280)

KJ

Karen J.

HR Business Partner

> "A lot of the functionality either does not work as described or is not intuitive."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024997)

AM

Alison M.

Senior HR Generalist

> "We have been so happy with all the funcialities that Paylocity provides to our organization and the customization to our organization as well."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7030292)

JB

Jeanette B.

Payroll Supervisor

> "I do not like the new Person Record screen."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048933)

AM

Amanda M.

Manager of People Operations

> "There are a lot of ways to customize the different modules to make it work for our specific business."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025977)

LL

LISA L.

Therapist

> "Some things were not as intuitive to use and took me a long time to figure out."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6093227)

Emmy G.

HR and payroll coordinator

> "Love the new home screen design for easy access to the things i use most."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7072458)

MO

Michelle O.

Payroll and Benefits Coordinator

> "There are something’s that don’t seem to be able to be customized to the point that our company would like."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___4398722)

FL

Fernando L.

Human Resources

> "The plus for Paylocity is the ability to integrate outside vendors into the system and make one place to do all."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7005017)

AP

Ashley P.

HR Manager

> "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

RB

Rosonia B.

Human Resources Administrator

> "The ability it provides to integrate with other platforms our organization utilize makes our job easier"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024245)

SL

Stefanie L.

Senior VP of People Operations

> "Payroll set-up was the hardest integration and working with various subject matter experts were difficult at times."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016298)

YD

Yvette D.

Practice Administrator

> "The integration with our retirement plan and benefits administration is like the cherry on top. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095008)

JJ

Jamie J.

Executive Assistant

> "Some third-party applications do not integrate smoothly with the Paylocity platform"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095705)

CY

Chloe Y.

Human Resources Manager

> "Everything we use it for has become easier, and I've heard that integrations, like with Justifacts, make hiring a lot easier."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

KR

Kim R.

Human Resources Manager

> "The custom calc and integration teams move extremely slow!"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025063)

SD

Sissie D.

Director of HR

> "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164)

PJ

Peyton J.

Director of Operations

> "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

LM

Lisa M.

HR Director

> "Coming from an HRIS system that was daunting and unimpressive, I was skeptical about the process of learning a new system, but Paylocity made things easy, so much so that we have 3 businesses signed..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103152)

SL

Sheree L.

Secretary

> "Some navigation in the system is a bit hidden and I’m also missing the orange colored buttons that helped me figure out what to do next."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016548)

KS

Katie S.

HR Project Manager

> "Admin configuration is not always intuitive; however, support is very helpful with navigating this, and I do like that there are so many options for customization."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7090772)

TS

Tatum S.

HR Generalist

> "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371)

Michelle W.

HR Director

> "Their time card feature is intuitive and employees are able to navigate it quickly and efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040531)

IJ

Isaac J.

Project Administrator

> "It can be difficult to find what you need, and adjusting permission settings is like navigating a labyrinth."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040752)

RM

Robin M.

Sr HRBP

> "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089)

NW

Nyah W.

Payroll Analyst

> "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572)

DD

Danielle D.

HR Generalist

> "Wait time for support is minimal and resolutions are generally found in a reasonable amount of time, the staff is friendly during interactions via phone and email."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016932)

KY

Kathy Y.

Manager of Compensation and People Analytics

> "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193)

MS

Michael S.

Payroll Coordinator

> "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203)

AP

Ashley P.

HR Manager

> "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

SD

Shyla D.

Human Resources

> "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663)

CH

Christina H.

HR Director

> "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661)

[View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/)

TH

Tracy H.

HR Manager

> "While there are areas of the platform that could be improved, having a single system to manage core HR and payroll functions has reduced..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

TH

Tracy H.

HR Manager

> "There is no effective way to track employee interactions or maintain a comprehensive employee relations history within the system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

TH

Tracy H.

HR Manager

> "ADP Comprehensive Services has helped us centralize payroll, employee records, benefits administration, and timekeeping into a single system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

TH

Tracy H.

HR Manager

> "The learning management options are limited and feel outdated compared to other platforms, and the chat support has not been particularly helpful in..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

Mallory W.

Human Resources Manager

> "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541)

LW

Laura W.

People Coordinator

> "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

RK

Ron K.

HCM Consultant

> "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

TA

Thomas A.

CHRO

> "Some of the custom reports are difficult to set up. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901)

RK

Ron K.

HCM Consultant

> "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

AR

Amelia R.

HR Director

> "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470)

TH

Tracy H.

HR Manager

> "The biggest benefit has been payroll processing—it's accurate, reliable, and gives us confidence that employees are paid correctly and on time."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

ES

Erin S.

HR Generalist

> "Performance area is least favorite- doesn't offer the level of customization I would prefer"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

DG

Denise G.

HR and Payroll Manager

> "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860)

VR

Verified Reviewer

People Operations Generalist

> "Unfortunately, the issue with contacting them is a huge issue."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558)

LW

Laura W.

People Coordinator

> "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

CP

Cherie P.

Director of People Ops

> "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068)

MH

Mary H.

HR Manager

> "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

ES

Erin S.

HR Generalist

> "Sometimes hard to get responsiveness on service tickets-"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

MF

Meaghan F.

Payroll Manager

> "I like that you get a dedicated service rep who walks with you through all payroll, benefits and other issues."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7187208)

KW

Kristie W.

Payroll Manager

> "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

RK

Ron K.

HCM Consultant

> "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

NQ

Nadia Q.

Admin and Finance manager

> "The agent are not good response, there its not personal service, multiple contacts"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

RK

Ron K.

HCM Consultant

> "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

JD

Julie D.

Payroll Specialist

> "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

NQ

Nadia Q.

Admin and Finance manager

> "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

BB

Britta B.

Director of Finance

> "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

EW

Emily W.

HR Generalist

> "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

LB

Lisa B.

Payroll Manager

> "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

BM

Bridget M.

Benefits Manager

> "All of the core services are bundled together and this makes it more value for the money."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

IM

Ilona M.

Managing Director

> "Organization of reports is a bit confusing."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879)

RH

Rebekah H.

Compensation and Benefits Manager

> "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242)

VR

Verified Reviewer

HR Generalist

> "Custom Reporting is difficult and you must create a ticket in order to receive customer service"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566)

MH

Mary H.

HR Manager

> "Expert support, streamlined payroll, employee self-service, benefits administration."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

CE

Courtney E.

Director

> "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848)

RT

Randy T.

CFO

> "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

JR

Josette R.

Sr. Payroll Specialist

> "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934)

JB

Jacqueline B.

Payroll Technician

> "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653)

CC

Cory C.

Sr Director of HR and Professional Development

> "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401)

DM

Denisse M.

HR Manager

> "File feeds also take way too long to set up and fix if any issues arise."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488)

KC

Kelsey C.

Office Manager

> "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319)

KJ

Katie J.

Human Resources Manager

> "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701)

RK

Ron K.

HCM Consultant

> "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

EW

Emily W.

HR Generalist

> "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

KW

Kristie W.

Payroll Manager

> "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

BJH

Bobbi Jo H.

Director of People and Culture

> "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491)

BB

Britta B.

Director of Finance

> "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

EC

Erika C.

CFO

> "Scheduling module is not up to my expectations, does not have the functionalities we need"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

PH

Patricia H.

HR Manager

> "sometime the accents are a little difficult to understand, and wait time on the calls are long."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496)

LW

Laura W.

People Coordinator

> "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

JA

Joseph A.

Operations Accountant

> "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734)

BM

Bridget M.

Benefits Manager

> "The employee management is better as well."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

LB

Lisa B.

Payroll Manager

> "The customer service in the aspect of not being able to reach your team directly. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

NQ

Nadia Q.

Admin and Finance manager

> "I like the friendly platoform but need more tutorials videos for users"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

WK

William K.

Senior Payroll Manager

> "Too many silos, especially when dealing with tax issues"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824)

CC

Cheena C.

Director, Compensation and Benefits

> "Having a dedicated team makes a difference to me versus calling an 800 number."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301)

PN

Phuong N.

Payroll Manager

> "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936)

SC

Susan C.

Chief People Officer

> "You clearly focus on the quality of your hire, to ensure that our support is top notch."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748688)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

KT

Kelly T.

HR Generalist

> "Having a dedicated team that I can rely on and knowing their names adds a personal touch to the experience. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749463)

HC

Haydee C.

HR Shared Service Center

> "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821)

IM

Ilona M.

Managing Director

> "I have been fortunate to always have very helpful representatives assigned to my account so answers to questions are usually quick and accurate."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879)

SL

Shoua L.

HR Assistant

> "I did not like that this software could not allow multiple tabs, which meant if you were in the middle of doing something but had to check on..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4563347)

MK

Marshall K.

Controller and HR Director

> "The platform has been great and I love that it puts more on the employees to take on, such as updating addresses, emails, and direct deposit..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6058109)

ST

Shannon T.

Sr. HR Generalist

> "That fact that it is not very customizable to some of our needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6007011)

MC

Michelle C.

Human Resource Manager

> "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

LH

Lauren H.

Membership coordinator

> "A lot of bug problems and refreshing needed to use the app"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135)

KG

Kayla G.

Payroll and HR Admin

> "New features are always being added."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7010622)

MW

Meredith W.

Director, Human Resources

> "In many instances, I feel that the staff on my account are soldiers not partners."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287)

YM

Yaumara M.

HR Specialist

> "Since starting my role as an HR and Payroll Specialist, ADP Comprehensive Services has become an essential part of my day-to-day work."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062681)

EW

Emily W.

HR Generalist

> "I would not have been able to stay with the company I am currently at had they not made this switch."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

AR

Amelia R.

HR Director

> "I am able to get most everything done under one platform."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470)

SB

Stacey B.

Payroll and Benefit Managers

> "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574)

Claudia M.

Estimator

> "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608)

KS

Katie S.

Director of Human Resources and Administration

> "I least liked the implementation team as they were very unreliable before they turned it over to our support staff."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085523)

RP

Roberta P.

Sr. Payroll Specialist

> "I have been a payroll ADP user for 40+ years so have seen much growth and change. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6510089)

AB

Amy B.

HR Manager

> "Hard to reach customer support when needed"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096)

MS

Marie S.

Director of Operations

> "working with ADP Comprehensive Services is the easiest part of my job!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748646)

MW

Mellany W.

HR Generalist

> "Not impressed with the cost it should work a lot more smoothly."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087266)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

LW

Laura W.

People Coordinator

> "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

FW

Frank W.

Recruiting manager

> "user friendly interface is helpful for users to navigate."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085213)

ES

Erin S.

HR Generalist

> "Performance area is least favorite- doesn't offer the level of customization I would prefer"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

SH

Shannon H.

Team lead

> "Easy navigation of the app and I get notifications about my paystub"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___3804004)

JD

Julie D.

Payroll Specialist

> "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

CR

Crystal R.

HR assistant

> "easy accessibility and my company can easily use"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4746452)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

NQ

Nadia Q.

Admin and Finance manager

> "I like the friendly platoform but need more tutorials videos for users"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

EB

Eric B.

Accountant

> "ADP is not quite as user friendly as some other similar products."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038)

MS

Marie S.

Director of Operations

> "working with ADP Comprehensive Services is the easiest part of my job!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748646)

ES

Erin S.

HR Generalist

> "Sometimes hard to get responsiveness on service tickets-"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

EC

Elizabeth C.

HR Director

> "I find it very simple to navigate."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748628)

LB

Lisa B.

Payroll Manager

> "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

NQ

Nadia Q.

Admin and Finance manager

> "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

VR

Verified Reviewer

HR Generalist

> "Custom Reporting is difficult and you must create a ticket in order to receive customer service"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566)

EW

Emily W.

HR Generalist

> "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

CE

Courtney E.

Director

> "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848)

[View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

## User interface

4.34 (1,933)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

4.29 (269)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paylocity

Top features

35/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/86714/WebPay/#features)

ADP Comprehensive Services

22/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features)

### Recognition

Paylocity is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to ADP Comprehensive Services

### Deployment & support

Paylocity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP Comprehensive Services

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paylocity

-   By Paylocity
-   Located in United States
-   Founded in 1997

ADP Comprehensive Services

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-175840/Paycom-vs-ADP-Comprehensive-Services)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.3

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-175840/Paycor-Perform-vs-ADP-Comprehensive-Services)