# Compare Paylocity vs Payworks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paylocity and Payworks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/86714-235453/WebPay-vs-Payworks

---

# Paylocity vs Payworks Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaylocityPayworks2/4 selected

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

[Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

[## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

MR

Based on [1,839 reviews](#user-reviews)

Positive

1,600

Neutral

171

Negative

68

[## Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

AH

Based on [142 reviews](#user-reviews)

Positive

136

Neutral

5

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 28,460 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Not enough reviews

Feature ratings

Payroll Management

4.5

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.7

Tax Calculation

\--

\--%Fit

Missing features

Feature ratings

Payroll Management

4.8

Direct Deposit

4.9

Tax Compliance

NA

W-2 Preparation

NA

Tax Calculation

NA

User satisfaction

User satisfaction

4.3

User reviews[1,839](https://www.capterra.com/p/86714/WebPay/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.1

User satisfaction

4.7

User reviews[142](https://www.capterra.com/p/235453/Payworks/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paylocity works with all size businesses (20-5000+ employees). We partner with HR, Finance, and IT leaders across industries for one platform that covers payroll, benefits, engagement, and data.

Best for

Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations

## User reviews

Pros & cons

MUR

Minhaz Uddin R.

Financial Analyst- Payroll

> "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall functionality and..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784)

AW

Adrienne W.

Payroll Manager

> "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no way to..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172)

HK

Hardeep K.

HR Generalist

> "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

TY

Tawanna Y.

Payroll Manager

> "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate instead of a..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025)

SM

Sue M.

HR Director

> "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263)

SU

Stacey U.

Director of Human Resources

> "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172)

HK

Hardeep K.

HR Generalist

> "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

RC

RJ C.

Finance Manager

> "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel uncertain..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912)

PJ

Peyton J.

Director of Operations

> "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

AD

Alma D.

HR Generalist

> "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295)

Shelly O.

Direct Support Professional

> "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to be..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348)

PA

Paola A.

Human Resources Manager

> "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create inconsistencies."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628)

NT

Nijah T.

THERAPIST

> "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281)

KR

Kevin R.

Sr Payroll and Benefits Manager

> "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873)

CY

Chloe Y.

Human Resources Manager

> "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

AG

Ashley G.

After school and summer camp teacher

> "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277)

JD

Jennifer D.

VP of HR

> "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much more effective..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694)

MW

Maddy W.

HR Generalist

> "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834)

OP

Octavio P.

Bookkeeper

> "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

KB

Kate B.

HR Director

> "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809)

FJ

Francesca J.

Manager

> "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441)

NW

Nyah W.

Payroll Analyst

> "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working, provide..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572)

SB

Stephanie B.

Director of Administration- Controller

> "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284)

TL

Tonykea L.

People Technology Partner

> "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403)

AP

Ashlyn P.

HRIS Administrator II

> "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611)

BA

Brenda A.

HR, Payroll and Benefits Manager

> "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181)

IO

Ivy O.

Office Manager

> "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271)

JV

Jazmin V.

HR Generalist

> "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and created some..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631)

SD

Sissie D.

Director of HR

> "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple, and..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164)

KY

Kathy Y.

Manager of Compensation and People Analytics

> "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or lasting..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193)

EP

Erika P.

HR Manager

> "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815)

TM

Tony M.

General Manager

> "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely tedious."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911)

ME

Michelle E.

Senior Manager, Marketing and Operations

> "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812)

AP

Andrea P.

HR Coordinator

> "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me, but I feel..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319)

DS

DENNIS S.

Owner operator

> "Very easy to navigate works well with my cpa to keep my taxes and buisness straight they are alwaya available and ready to take care of my needs with a simple phone call with me on the phone with program open to..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048612)

AM

Ashley M.

Director of Operations

> "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458)

JM

Jessica M.

Human Resources Manager

> "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979)

OP

Octavio P.

Bookkeeper

> "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

VR

Verified Reviewer

Senior Environment Artist

> "I liked the ability to track payroll, track who is in the office using the employee calendar, and schedule time off or sick days all in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6878520)

WN

Wendy N.

Office Manager

> "Changes were made in onboarding and I had no idea how to assist my employees, need better communication , not just random emails that look like solicitations."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048878)

MB

Mike B.

HR Manager

> "The reporting section is user-friendly and customizable, allowing me to tailor reports to my specific needs."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048570)

SO

Shannah O.

Accounting Deal Clerk

> "One aspect of Paylocity that I do not enjoy (it's more annoying than an actual problem) is after I clock out, Paylocity says that I have a missing task when there is nothing assigned that I need to do."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094901)

SD

Suraj D.

Payroll Auditor

> "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with the Time &..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317)

SU

Stacey U.

Director of Human Resources

> "It feels as if Paylocity's system has plateaued in dashboards, benefits, reporting and overall system functionality."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172)

EM

Erin M.

People Operations Specialist

> "Payroll is great, but also having expense reimbursement, spending account management, recruiting capabilities and COBRA all in one place as been a game changer for us!"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103173)

PSP

Pauline Sher P.

HR Generalist

> "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684)

TO

TJ O.

Payroll Manager

> "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595)

JO

Jonathan O.

Payroll Specialist

> "Sometimes the page takes a while to load and you have to close the page and re-enter it for it to load correctly."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048999)

SS

Sara S.

Director of HR

> "Paylocity is a robust enough program with the capability of housing several disciplines in one place such as recruiting, performance, compensation, time and attendance, data insights, expense tracking,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6828297)

HG

Henna G.

HR Generalist

> "There are instances where workflows do not function properly, resulting in information not being saved to the correct designated areas."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094862)

CH

Charlotte H.

People Experience Director

> "My favorite feature is time tracking compliance with geo location and place to audit and put notes."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048556)

AO

Amy O.

Payroll and Benefits Manager

> "Do not like how schedule templates work (would like any changes made to be effective immediately or at least on the start date of the assigned employee). "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7058508)

AS

Alexandra S.

Sr. HR Generalist

> "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188)

CY

Chloe Y.

Human Resources Manager

> "There are random glitches at times, such as not being able to download performance reviews still. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

AP

Angela P.

Director Human Resource

> "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far outweighed by the..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030)

PS

Patrick S.

IT Manager

> "Their platform lacks reasonable mechanisms to track employee compliance which causes our HR team to track compliance outside the HRIS system."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6880764)

AA

Ahtziri A.

HR Generalist

> "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652)

KV

Katie V.

HRBP

> "The system is very payroll or finance oriented, and the data is structured in a way that's not useful for simple tracking."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048563)

JH

Jennifer H.

HR Director

> "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203)

CH

Christina H.

HR Director

> "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661)

AG

Alisha G.

Director of Human Resources

> "Having recruiting, onboarding, employee files, expenses, surveys, etc. all in one really COULD be a game changer in the HRIS world."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103245)

BT

Brigitte T.

HR Manager

> "Sometimes it’s difficult to reach our account manager, and frequently the account manager is changed, which can be frustrating when trying to get consistent support."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103040)

AB

Allison B.

HR Generalist

> "One thing I really appreciate is their “Help” feature, where you can search through different articles to troubleshoot or look things up on your own."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049044)

KT

Kristin T.

Controller

> "We did already have an incident where Paylocity pulled funds that they were not supposed to pull and it did take quite a bit longer than I felt it should have to get the money back."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095525)

AK

Amanda K.

Human Resources Director

> "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208)

CM

Christina M.

HR Director

> "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227)

DS

Devin S.

People Operations Partner

> "The customer support we have is great, any questions I have I am able to ask or set up time to talk to our account representative. If they do not know the answer they do find it for us and help support the best..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7096775)

ET

Erin T.

HR Talent and Recruiting Specialist

> "Customer support was promised to be local and readily available but, apart from a few requests, has felt very disengaged and responses that items will be looked into have ended there."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286)

TB

Tara B.

Human Resources Executive

> "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209)

TS

Tatum S.

HR Generalist

> "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371)

OP

Octavio P.

Bookkeeper

> "The intuition of the app and the automatation, also, for my company it was a big plus the value for money due to the fact that our previous payroll provider was a lot more expensive."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

AG

Aaron G.

Membership and Development Director

> "The piece of the puzzle we are missing is the ability to truly track trainings, we can track hours but not specifics."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6867002)

MB

Mark B.

Business Manager

> "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402)

AH

Alena H.

Sr Payroll and Benefits Specialist

> "We’ve also seen instances in the Performance module where pasted text doesn’t always save correctly."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048945)

MS

Michael S.

Payroll Coordinator

> "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203)

JS

Jamie S.

Human Resources Director

> "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679)

GP

Gunnar P.

HR Generalist

> "The system allows us to manage employee data efficiently while maintaining strong reporting capabilities."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094904)

ET

Erin T.

HR Talent and Recruiting Specialist

> "It’s clunky and with limited app options employees rarely login unless to clock hours or submit PTO."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286)

SD

Shyla D.

Human Resources

> "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663)

RP

Rob P.

HRBP

> "Some of the support has been lackluster, no responses to emails, even using a general email which was recommended has not garnered results as anticipated."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103121)

[View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/)

AH

Alicia H.

Executive Director

> "I particularly like the time off request function, although I would like it to show on the timesheet that there is a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

TB

Travis B.

owner

> "We always a had a quick shortcut to start payroll but it disappeared and now we have to manually find it each time."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

MY

Max Y.

Accounting Manager

> "The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

JM

Jacqueline M.

HR and Office Manager

> "Sometime I can not find what I am looking for: it is not intuitive to where to find some items such as how to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063720)

AF

Auriole F.

Program Coordinator

> "I also like that the changes by Ontario/Canada's changes are reliable and automatically imbedded and one does not..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

LP

Lisa P.

President

> "The other 5% are due to incompatiblity with QBO workflows."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063797)

MY

Max Y.

Accounting Manager

> "Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

RM

ROBERT M.

CONTROLLER

> "LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

MD

Monica D.

Office Manager

> "Have relied on pay works for years and feel secure that this payroll program is always up to date and efficient with..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063721)

TS

Trish S.

Office Manager

> "The only thing that I have found is the guys have trouble getting into see there pay stubs I do wish that part was a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063638)

SC

Stephanie C.

HR Manager

> "When we first started using Payworks, I didn't know very many other companies that were using it but at a recent..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063653)

CW

Carla W.

VCFO

> "it has become difficult to speak with a human being even on the general help line."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

SV

Samantha V.

Paralegal

> "It's overall simplicity and the fact that I have a body I can connect to if I run into any issues (I think I had one..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063636)

JD

Janet D.

Treasurer

> "Sometimes trying to access previous ROEs can be tricky. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063680)

JR

Justin R.

Operating and Finance Officer

> "I also got a friends business set up with Payworks and he loves how easy it is to process payroll from what he was..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063858)

DG

Doreen G.

accounting, reception

> "Often I don't get the answers to my question or it may seem a little complicated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067891)

RM

ROBERT M.

CONTROLLER

> "EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

DW

Deseree W.

Finance and Human Resources Manager

> "I find that the interface is not super intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

SB

Sandra B.

Office Manager

> "With numerous options, payroll always runs smoothly, no matter how many "add-ons" you have or don't have."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063657)

BA

Brenda A.

owner

> "It is totally different from Moneris, some things are not as clear or easy."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7065814)

LS

Leath S.

Partner

> "The resource Center for questions and videos are helpful too!"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

EJ

Eric J.

CEO

> "It's often unclear to me where to find simple information, especially for employee information."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

JJ

Jennifer J.

Payroll Specialist

> "Payworks is the most user-friendly payroll system I've used in my decade-long career."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063961)

CW

Carla W.

VCFO

> "Now they call me for help not Payworks."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

PV

Pam V.

Payroll Benefits Administrator

> "As a payroll professional I really appreciate being able to contact 1 person for all my service needs and not having..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SF

Sarah F.

Office Manager

> "I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

HM

Heather M.

Bookkeeper

> "I love that I don't have to calculate stat and they made it easy to enter for everyone."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063628)

TB

Tammy B.

Accounting

> "I'm not able to import to my software with the various departments I have"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618500)

DW

Deseree W.

Finance and Human Resources Manager

> "I also like that the service representatives are knowledgeable about employment laws in my province."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

EJ

Eric J.

CEO

> "The user interface is dated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

MJ

MARSHA J.

HRIS

> "The platform is reliable and offers a wide range of features that streamline payroll and HR processes."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618215)

BC

Betty C.

Bookkeeper

> "Sometimes the report I want isn't available and I need to create it myself."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618894)

AF

Auriole F.

Program Coordinator

> "I find it so easy to use and learn quicker steps as I continue to use the platform making the tough issues easy to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VM

Viktoria M.

Accountant

> "Don't know if there is anything that i personally dislike but some employees say the program on their phones does..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618467)

MS

Misha S.

Controler

> "How easy to run payroll runs and customer service, as well as value for the money."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064204)

TD

Tammy D.

Founder

> "I can't think of anything except I always need help in the spring getting back into the program details but I don't..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618935)

Nick B.

Engineer III

> "The employee self-service portal is incredibly intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7075537)

LR

Leanne R.

Financial Administrator

> "Overall, setting up employees is more tedious than our previous payroll provider (Deluxe Payweb)."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618430)

ES

Elena S.

Head of Finance

> "From the time of proposal to onboarding you have a person that helps you automate and train you for absolutely..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618175)

PV

Pam V.

Payroll Benefits Administrator

> "No extra bells and whistles that cost a lot and weren't used."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

DW

Donnelle W.

Director of Finance

> "Email and/or phone inquiries are always responded to promptly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063756)

SF

Sarah F.

Office Manager

> "I found that my initial set up was lacking support."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

SO

Sherry O.

Administrative Assistant

> "Ease of use, cost effective, I like that the government reporting is covered for the most part."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063888)

CH

Christine H.

Director of Payroll

> "To create a new review report can be a struggle."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618321)

TB

Travis B.

owner

> "Much better than the old fashioned way of cheques we did beforehand. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

NS

Nate S.

creative director

> "the UX of the website is pretty confusing, hard to find things"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618410)

JS

Julie S.

Owner

> "it's nice having control over the payroll directly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063671)

MH

Maria H.

Caseload Manager

> "Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

RM

Robyn M.

Office Manager

> "I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064010)

MH

Maria H.

Caseload Manager

> "We had a hard time getting the initial training."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

MS

Margaret S.

Accounting and Payroll

> "It makes entering payroll easy. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7068076)

MH

Maria H.

Caseload Manager

> "It's been very difficult to get help and training on it."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

AH

Alicia H.

Executive Director

> "Easy to enter data into the timesheet as an employee."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

VR

Verified Reviewer

HR Coordinator

> "Payworks is very finicky and does not offer a lot of features compared to other softwares out there."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4217532)

LS

Leath S.

Partner

> "I also like that we have a personal rep assigned to our account. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

TT

Tyler T.

Student

> "The user interface was a bit outdated and could use some improvement. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4403558)

AF

Auriole F.

Program Coordinator

> "Payworks staff too are always available and helpful to solve any issue."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VD

Veronica D.

Project manager

> "Employees have to log in to the clunky website to access their records, an app or simpler interface would be better."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___3208369)

[View Reviews](https://www.capterra.com/p/235453/Payworks/reviews/)

## User interface

4.34 (1,839)

[Payworks](https://www.capterra.com/p/235453/Payworks/)

4.72 (142)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paylocity

Top features

38/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/86714/WebPay/#features)

Payworks

18/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/235453/Payworks/#features)

### Recognition

Paylocity is recognized as a top-rated tool in 2 Capterra Shortlist reports

Payworks

Best Value PayrollSoftware (2026) 

Best Value PayrollSoftware (2025) 

### Deployment & support

Paylocity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Payworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paylocity

-   By Paylocity
-   Located in United States
-   Founded in 1997

Payworks

-   By Payworks
-   Located in Canada
-   Founded in

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[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

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Features

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4.5

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