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Therapists, Psychiatrists, Psychologists, Counselors and Social Workers in Group or Private Practice
RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States.
Ease of finding appropriate templates for charting and the ease of prescribing. I prescribe daily and the program is excellent.
When they do "updates" and "fix" things that were not broke but then work worse after the "fix. One time the did an update and the email reminders disappeared.
The ease of Billing, scheduling and patient portal are awesome. Customer service is responsive and helpful with any issue by email or by phone.
Our customers are having problems reading their bills.
This one works the best of any I've seen and the price has been a blessing, I can actually afford it.
There are also times our billing gets stuck by the clearinghouse and we do not catch it.
We have several clinicians using carepaths, and we have been pleased with the ease of use.
It's literally a "hit or miss" when you open a "help" ticket as to if they will respond and/resolve the problem. And don't even think there will be any follow up after the initial response.
Diverse range of templates allowing you to focus on patient-centred care. E-prescribing is an excellent feature which allows ease of review and authorisation.
Notes - many drop downs, and hard to scroll between drop downs, rather than being broken up into sections on side bar that you can easily click through.
Great reports to keep your office on top of meaningful use. By far the best EHR company out there.
A few key features are missing or difficult to understand.
Customer service and the representative that helped with set up was very nice and helpful. Sensitive content hidden] has been very supportive.
Difficult to set up billing properly, still issues after 2 years, EMR is not intuitive and incessantly and unnecessarily difficult.
But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.
Our compounded scripts aren't being received by other pharmacies. Live chat stopped working for us after the first few weeks.
Jazel: Hi, my name is Jazel. I'm pharmacist owner of Acts Pharmacy. I give Rxnt a four. Before Rxnt, we were using Office Ally. However, it's not robust enough for what we need in terms of the EHR, the electronic records, and just data capture. We chose Rxnt because of its cost. It's on the price range that we were comfortable with, and then the needed applications in terms of e-prescribing, billing, it is all there. Rxnt provided us the training that we needed to properly use it. They helped us set up in terms of the billing, setting up our insurance companies, setting up our templates. That's about it. If you are a pharmacy looking for an EHR software and you're just starting, check on Rxnt just because they're in that portable price range and they're robust enough to meet the pharmacy needs.
CarePaths EHR
RXNT
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