CarePaths EHR vs DrCloudEHR: Which is a better fit?

Mary Ann M

Psychiatric Nurse Practitioner

Ease of finding appropriate templates for charting and the ease of prescribing. I prescribe daily and the program is excellent.

When they do "updates" and "fix" things that were not broke but then work worse after the "fix. One time the did an update and the email reminders disappeared.

The ease of Billing, scheduling and patient portal are awesome. Customer service is responsive and helpful with any issue by email or by phone.

Our customers are having problems reading their bills.

This one works the best of any I've seen and the price has been a blessing, I can actually afford it.

There are also times our billing gets stuck by the clearinghouse and we do not catch it.

We have several clinicians using carepaths, and we have been pleased with the ease of use.

It's literally a "hit or miss" when you open a "help" ticket as to if they will respond and/resolve the problem. And don't even think there will be any follow up after the initial response.

My staff is thrilled by how easy DrCloudEMR has made their day-to-day tasks. The integrated billing has significantly lowered our costs and increased revenues.

When encounters are printed out, the formatting is horrible and difficult to read and very unprofessional looking.

They have a great product and understand that our industry is not always "One Size Fits All. We are very happy with our decision to purchase this EMR and would recommend it to any small business.

I've been using this software for three weeks and I hate it hate it hate it.

They are kind, respectful and very helpful. I would highly recommend this product to counselors who want a user-friendly product and great customer service.

Most maddening is data disappearing, requiring the same values to be entered more than once, and often the only way you would know it is that you can't close the darn encounter.

I run an advanced Vein Management and Care Clinic. I use Dr Cloud EMR on a regular basis now and would recommend it to anyone who is looking for an EMR in the Vein Care space.

The graphic user interface is confusing. There are ridiculous pop ups, like the one telling you that clicking "edit" might lead to there being changes in your inputs.