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Therapists, Psychiatrists, Psychologists, Counselors and Social Workers in Group or Private Practice
We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy.
Ease of finding appropriate templates for charting and the ease of prescribing. I prescribe daily and the program is excellent.
When they do "updates" and "fix" things that were not broke but then work worse after the "fix. One time the did an update and the email reminders disappeared.
The ease of Billing, scheduling and patient portal are awesome. Customer service is responsive and helpful with any issue by email or by phone.
Our customers are having problems reading their bills.
This one works the best of any I've seen and the price has been a blessing, I can actually afford it.
There are also times our billing gets stuck by the clearinghouse and we do not catch it.
We have several clinicians using carepaths, and we have been pleased with the ease of use.
It's literally a "hit or miss" when you open a "help" ticket as to if they will respond and/resolve the problem. And don't even think there will be any follow up after the initial response.
MY implementation team with [sensitive content hidden] was awesome. They were helpful, creative and responsive.
Setup was absolutely awful and a waste of time and resources when our account was assigned to [SENSITIVE CONTENT.
The InSync team have been very nice to work with. They are flexible, want to help and problem solve and really seem to care about you being happy with the software.
I am currently at a point where I am finding very little that I dislike about the program.
The reports seem to be a great benefit for us and I look forward to using these. Our overall experience was great.
Adding the customizable features can be tedious and confusing.
The Account Manager understands the importance of clean billing to reduce write-offs and is very responsive when we need guidance. It is a pleasure to work with InSync RCM.
I don't like that when moving from one page to another the first page disappears and you have to find it again - scheduling and patient information. Have to leave one to get to the other.
Prioritize real-user-identified key features according to your needs to find your best fit.
CarePaths EHR
Qualifacts Insync
Top FeaturesCarePaths EHR
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