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better software since 1999
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From emerging startups to established enterprises, with the ability to scale and grow as your business does.
UpMetrics serves social impact organizations across the private and public sectors, including foundations, nonprofits and impact investors.
The best thing I liked in Sisense is that its very user friendly, very easy to use. Dashboard built using Sisense looks very professional.
ElastiCube manager is limited to inner joins and some errors seen when an ElastiCube build fails are hard to diagnosis.
Customer Success team is very valuable, providing proactive guidance on best practices, feature roadmap and putting us in touch with the necessary resources needed to be successful.
When elasticubes fail, some errors are impossible to really know what caused it. We had cases where cube builds would somehow trigger a "Server was unexpectedly shutdown during the build process.
From our Sales Manager (Connor) to our Customer Success Manager and Onboarding Manager, each have expressed a sincere commitment to ensuring a successful & efficient implementation of the product.
Our biggest problem was responding to our customer base's demands for data and analytics about their business.
The performance is amazing, the bench-marked tests and actual use we have experienced in comparison to other vendors is superb. The speed at which dashboards can be set up and shared is excellent.
Poor Marketing Connector. Lagging at the time of first connexion.
UpMetrics has solved that for us. They have been the terrific partner and ally we needed to fulfill this aspect of our strategic growth plan.
I was disappointed when the UpActive app was disabled because that was how our organization was planning to use UpMetrics the most. We are still working through a way to solve for this loss.
They are honest and kind, and they genuinely want to support non-profits like mine to help maximize our impact.
The one downside I can note is that they discontinued another product that connected to UpMetrics that we really used religiously.
Everyone I have interacted with has been excellent. They have a great mission and truly care about their clients success.
No major issues or areas of dissatisfaction have come up for us. There are small tweaks we've shared, eg.
I love the UpMetrics team. Not only are they all so nice and easy to work with, but they are incredibly patient with us.
I'm not quite sure how to use the educational data part of the software. I'm not sure how to gather attendance and behavior data.
Ahuva S.: Hey, my name is Ahuva. I'm a project manager and I give Sisense a four out of five. Click below for more reviews like this. Before using Sisense, we didn't have much of a BI solution. We did try Click. Click did not work out well because they didn't have open source capabilities to code additional features into the product. Sisense's open source was really our selling point. It's also super user-friendly, which we really appreciated. Sisense seemed like they would work with us in the most partner or partnership experience then all the other companies. They were extremely flexible. They had a lot of solutions for a lot of different concerns that we had and really it was customer service. When we first got started, our biggest challenge was to connect the software to our business model. We had a dedicated business analyst project manager, which actually was myself, and once we figured out exactly what we needed, we put together a plan and we implemented it with the help of Sisense support. They were great. Really on target, really on time, really fantastic at helping us launch by filling in little details that we needed to get it up and running. I recommend that you, first of all, really make a really strong list of what your needs are. Very critical. And once you really know what you need out of a BI solution, make sure you're choosing the one that will accommodate your needs. They're all slightly different. They all have different features, a little bit. But I think most importantly, once you decide on a platform to use, invest the time in setting it up because it's worth it. It's a little bit more of a focus that you need to put on just getting things up and running, but once they are up and running, people will love it and it will save you so much time and money and your businesses will just work so much better. The benefits are endless.
Prioritize real-user-identified key features according to your needs to find your best fit.
Sisense
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