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Small and medium sized businesses and sales/marketing teams in bigger businesses.
The tool empowers small and midsize businesses to build and manage client relationships and leads, so teams always have a pipeline of new, repeat, and referral business under control.
I use the CRM part of the software that includes Contacts, Accounts, Opportunities and Invoicing. We are pretty happy with the platform, features and customization capabilities with the software.
Software can be confusing because of it's broad functionality. Sometimes there is not consistency between the same functions in different modules of the software.
Over the 5+ years, I have needed some personalized help a few times, and have always been quite satisfied with the speed, courtesy, and sufficiency of that help.
We used to use Act! and I was disappointed with it.
The product can be adjusted to meet most of the needs of a small business or non profit. I am happy to recommend the software to my friends and business associates.
The ease of use, functionality and value of this product helps save us lots of time. We use it to track our prospects.
Act! has improved our team collaboration, increased our sales through better process management and reporting. Our team love using Act! as it is simple and easy to understand.
The tech support is horrible and the sales people are misleading (so as to not call them liars).
Act is a very powerful CRM solution. It has many functions and capabilities that are just fantastic to use.
EVERYTHING, But Customer Service is the WORST I've explained the same story ATLEAST six times, I've been talked down to, transferred, lied to about follow-ups and flat out disrespected by your team.
I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation.
I have been dead in the water all morning today, it is now noon. I am currently on hold waiting for a tech to explain my inability to log in today.
1st of all Act! customer, service is off the charts great. Always so friendly and helpful.
Act Marketing Automation does not work. We have battled with trying to get this working for over two years with appalling customer support and still no resolution.
Rick: Hi, I'm Rick. I own a construction company. I would give Act! five out of five stars. For more reviews like this, click below. Act! was solving the problem of keeping track of all of our contacts, potential sales customers, and just allowing us to keep in touch with them. The best thing about Act! is how well it works on my phone. I don't need to be in front of my computer in an office to use Act!. I just pull it up on my phone and I'm good to go. The only thing that kind of was not perfect about Act! was they weren't always upgrading the app fast enough, but the app, as a whole, it was really great. Every so often I would just want to see an update to the app and it would take an extra month or two, but we would always get all the updates we needed.
Prioritize real-user-identified key features according to your needs to find your best fit.
OfficeClip Contact Management
Act!
Top FeaturesOfficeClip Contact Management
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