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ETAP vs Acumatica Cloud ERP: Which is a better fit?

Updated on November 24th, 2024
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Summary
Key features rated by users
Features selected based on 1,465 reviews from Service Dispatch users.
% Fit
Missing features
Not enough reviews
Feature ratings
Scheduling
5.0
Mobile Access
--
Billing & Invoicing
NA
Calendar Management
NA
Customer Database
NA
% Fit
Not enough reviews
Feature ratings
Scheduling
4.0
Mobile Access
3.1
Billing & Invoicing
4.2
Calendar Management
3.0
Customer Database
5.0
User satisfaction
4.5
User reviews82
Ease of use
4.2
Functionality
4.4
Value for money
4.2
Customer support
4.3
4.3
User reviews143
Ease of use
4.1
Functionality
4.2
Value for money
4.2
Customer support
4.1
Price starts from
Yearly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Transmission & Distribution Industry, Utilities, all industries

Acumatica Cloud ERP offers best-in-class accounting and business management software for small and mid-sized businesses who want to improve performance and enhance decision making with real-time data.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Carlos P
Engiineer
3.0

Carlos: Hi, this is Carlos. I'm a senior electrical engineer. I use ETAP. I gave ETAP a three. For more information, see the links below. Before ETAP, it was really, really hard to accomplish some of the tasks that we had for some of the clients that we had. Especially in the low voltage [crosstalk 00:00:29] studies and the eye flash and having a way to calculate all the different values required to for our flash calculations. Some of the reasons why we selected ETAP was it's very well known in the industry. They saw a lot of resources. Their customer service seems to be very, very, very useful. They tend to respond very fast. Also they have a lot of presence in most of the cities where if you are trying to find a training class or a seminar, you're always going to be able to find one. And that's very useful. But yeah. So those are some of the reasons. So the onboarding with ETAP was quite straightforward. It really didn't require much effort in our end. It was mainly just setting it up in one of the computers with the licensing, everything. So the downloading process and setting it up really didn't take too much. It was pretty straightforward. So no issues there. One of my recommendations for getting ETAP is that the software itself is very powerful. It's very, very useful. And one of the biggest advantages that ETAP has is that it's very well known and a lot of the industry uses it. And so there's no way around it. So it's a very powerful piece of software and it's very capable. So I don't see any disadvantages of having the software and using it for our flash calculations and short [crosstalk 00:02:29] studies. It's very useful for those types of applications.

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Saiful C
Project Accounting Supervisor
4.0

Saiful C.: I'm Saiful, project accounting supervisor at Blue Team and I give Acumatica Cloud ERP a four out of five. We use Acumatica Cloud ERP to help keep track of our expenses for our construction projects on the accounts payable side, as well as keeping track of our accounts receivables and also providing income statement financials to our investors. The best part about Acumatica is the customizability, where if we need something that it doesn't have, we can request it and the developers will get that for us. One of the improvements for Acumatica could be exports that are provided for financial reports. Usually there is an issue on the Excel side where all the columns are not properly formatted. So that would be an area of improvement.

How Capterra sources reviews
View all video reviews
User interface
87535 video thumbnail}
1 Video
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1 Video
87535
2 screenshots
96371
5 screenshots

ETAP

18/47
  • Accounting Integration
  • Alerts/Notifications
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Forms
  • Driver ETA
  • Electronic Payments
  • Electronic Signature
  • GPS
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Job Tracking
  • Maintenance Scheduling
  • Performance Metrics
  • QuickBooks Integration
  • Quotes/Estimates
  • Reminders
  • Route Optimization
  • Routing
  • Self Service Portal
  • Third-Party Integrations
  • Time Tracking
  • Activity Dashboard
  • Activity Tracking
  • API
  • Customizable Reports
  • Dispatch Management
  • Drag & Drop
  • Job Management
  • Location Tracking
  • Mobile Access
  • Project Management
  • Real-Time Data
  • Real-Time Updates
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Status Tracking
  • Technician Management
  • Work Order Management
See All features
Hide Service Dispatch Software Features -

Acumatica Cloud ERP

Top Features
40/47
Show Service Dispatch Software Features +
ETAP
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Acumatica Cloud ERP
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ETAP
  • By ETAP
  • Located in United States
  • Founded in 1986
Acumatica Cloud ERP
  • By Acumatica
  • Located in United States
  • Founded in 2006
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