JazzHR vs Hired : Which is a better fit?

Nancy: Hi, I am Nancy. I'm the Director of Talent Acquisition and Employee Engagement for an advertising agency. We have about 40 employees, and I give Jazz a three. So I've used a lot of other softwares in the past. I've used Jobvite, CATS, Lever, Workable, Jazz. I'm sure there's a couple of others, and there's a couple of proprietary ones as well. Overall, they each have their things that I liked and things that I didn't like. I have yet to find an ATS that gets everything right. Probably the one that I liked the most was Lever. Unfortunately, Lever is very expensive and out of the price range, and actually too robust for the company I'm with now. When I got to this company, they had already chosen Jazz and I'd used it before, so it was a fine transition for me. I believe the main reason they chose Jazz over other softwares, it's a relatively easy setup. It's pretty intuitive, and the cost is very reasonable for what it does. It does do a lot for the cost. So I honestly didn't have much of an onboarding process because I've used it before, and because I've used so many of them, they all work relatively the same. I was able to feel my way around. I did have to contact customer support a few times at the beginning to remind me of how things were. Customer support was always very helpful. I was just frustrated with the things that I felt like should be part of Jazz that weren't. If you're considering Jazz, make sure that you understand the full functionality and the scheduling component and how it all ties in. The last recommendation I have is I actually switched out of Jazz because I got so frustrated with the lag time. There's significant lag time on clicking between candidates or just doing anything, honestly. There were several other issues, which honestly I can't remember off the top of my head because it's been a while, but the main thing is make sure you understand what they're going to provide you if you switch to another system. The migration to the other system I went to did not go well at all. They provided me with basically over 1,000 files that were not mapped, and I had to figure out how to map them, which I unfortunately was never able to do. So in other good news is that I started with a brand new clean system. On the other hand, I lost significant notes because it wasn't provided to me in a file format that I could use, or even if I didn't want to do the migration and import it into the new system, literally, the files are all numbers and you can't figure out how they map together.