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Schools, Airports, Healthcare Facilities, Industrial Facilities, Commercial Facilities, Service Providers, Property Maintenance, Public Works, Facility Managers, Maintenance Managers
Companies who need to track their assets and operations in ease at the lowest cost. Track the location and update the status of your asset from a smartphone using QR code, NFC, barcode, ID tag.
Q Ware CMMS has been a very easy program to integrate throughout the various departments in the school districts. The program itself is user friendly and the customer service has been outstanding.
Before Q Ware CMMS, I would be stopped in the hall every 10 feet. Someone would have a crisis that needed immediate attention.
The product does what it is supposed to do and the support is very good. QWare provides excellent value for our investment.
User manual documentation is weak and lacks information; insufficient time on our end to fully utilize and implement in PM module; processing response time in certain areas is slow.
The different reports are very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future.
My issues are mostly internal problems with our server, not with Q Ware so I really don't have any cons.
The reporting features are my second favorite feature, because the customer is support is amazing. I am not talking about work around and duct tape.
Unfortunately, we are still running version 2.1.3.10 The reason why we are still on this old version of Q Ware is because the updated version no longer has Event Booking.
Love all the features this program allows you to do, there are some functions that I wish were a little more user friendly. A main bonus is the ability to live chat with support people.
You can't use it when you are offline, so sometimes it will be a problem you do not have a network connection.
As you know schools are on a tight budget so this solution is awesome when comparing the cost of a WASP barcode solution. Keep up the good work, looking forward to the future on this product.
Have stopped using it from a mobile device as it was too unreliable, difficult to use from a mobile device. Now only us it from a PC and that defeats the purpose of our intended use.
Having said that, I am very happy with the help that has been provided by MapYourTag to overcome these challenges.
The learning of the system took some time with trail and error.
The best quality is that if something is not available, they are able to meet about your issue and if needed can change the software to fit your needs.
With multiple pieces of equipment it is difficult to find what piece you are looking for, no easy search option.
Q Ware CMMS
Top FeaturesMapYourTag
Q Ware CMMS
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MapYourTag
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