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Delivering Digital Asset Management (DAM) solutions to organizations of all sizes across a wide range of industries, but specifically Museums, Marcom departments in Higher Education, and Tourism.
From news to corporate, government agencies, universities to non-profits, healthcare and all company types in between, many leading brands depend on their Merlin DAM every stage in the content cycle.
Attractive and easy interface for importers, consumers, and administrators; very responsive customer support; the NetX team is always eager to improve the product and stay on top of trends.
From the users optics it looks bad and is frustrating from their end as they just need a fast answer or resolution so they can get on with their assignments.
It's nice to have a relationship with a vendor that understands their product and is excited about the work that they're doing.
Some lack of automation in metadata fields page.
This digital asset management system has everything you need for a great price. There are tons of features and a great customer support system.
NetX delivers on its promise ' a very good Digital Asset Management product with a great support team behind it.
I love the ease of use and the ability to change image metadata on the fly. The ability to search wire and staff images in one place is also an added bonus.
Older version of the software had problem with performance. The user interface could be more explicit on some of the actions.
I enjoy the diversity of file supported file types and that they are all viewable in the software. It's great for being able to share large quantities high quality photos.
Some of the date features are frustrating. Primarily how the calendar is displayed as Monday through Sunday, which takes some time getting used to.
Our users range from professional librarians and researchers to reporters and clerks, and every user level is addressed by MerlinOne. Support is proactive and outstanding.
I still find it difficult to deal with video. I simply can't remember how to output sub-clips.
I have found it to be indispensable. MerlinOne tech support was always happy to help us customize the server to our particular needs, and was always extremely responsive when we needed help.
While they do usually respond promptly and are helpful, I would much rather do it all myself to avoid errors in communication and delays.
NetX
Top FeaturesMerlinX
NetX
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MerlinX
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