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The platform is used across industry segments with continued success in verticals such as manufacturing, non-profits, energy, professional services, maintenance, retail, and healthcare.
Training companies both big and small who deliver and sell e-learning courses. Our customers include commercial training companies, non-profits and certifying organizations.
I am still happy with it, still excited about it, and look forward to it's growth that brings our Company to a better place.
The three-step process is difficult to set up, trainees struggle and often need one on one assistance with uploading their certificates.
This LMS has many features that make it easy for users and administrators to use the system to produce the best results. The Student portal of the LMS is fantastic.
However, administrative work is sometimes laggy. Also there is so much that can be done that it is frustrating when something can't because its such a rare occurrence.
The customer support is amazing. They are always incredibly helpful, extremely knowledgeable, and just an absolute joy to work with.
The software isn't designed in a way that makes knowing where to click obvious. Several of our admins struggle with understanding the software works and running reports.
Our Learning Application Specialist has been great in helping us get the system set up and running. Very patient and kind in his communications and support of our objectives.
There is no con about this software that I can think of or remember.
The software was easy to use and easy to set-up but the best part was the client support. It saved us so much time to have quick responses and resolution of issues.
The only thing I disliked was the spread of the administrator menu.
The ease of use and ease of navigation, amazing personalized customer service experience, reliability, and very easy to learn how to navigate.
We found the other platforms more difficult to ramp up on.
Competitive pricing--Firmwater has proven a great value. Attentive account manager--we've had wonderful service from our account team.
The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.
The integration with Shopify is fantastic and means that our users have a seamless purchasing experience.
There is nothing so far that that I don't like about this software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Brainier LMS
Top FeaturesFirmwater LMS
Brainier LMS
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Firmwater LMS
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