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For quality-centric organizations from mid-market to global enterprises in dozens of industries such as manufacturing, life sciences, food & bev, electronics, automotive, chemicals and consumer goods.
VelocityEHS ESG|EHS, the trusted partner and supplier of EHS Management software to over 20,000 companies across industries, including manufacturing, food & beverage, pharmaceuticals, and chemicals.
Overall wonderful experience with it, for compliance of QMS on large industry its a good option, further modification and customization can be done by changing QMS scenarios.
The support we received for this upgrade was dismal as we were told repeatedly "System Limitation. The worst thing about this whole episode is that it now takes 3 times as long to do the same task.
The ability to have a central repository for all the data is very helpful and increases efficiency. Also, the software is really easy to use and provides a great deal of flexibility.
The messages contain error code numbers that are not easily translated into where to look for the problem.
The reporting and analytics capabilities have also been beneficial, allowing me to gain insights into our quality management processes and identify areas for improvement.
Error messages that pop up during development are not very clear to describe the problem, for non IT people.
Overall, I highly recommend ETQ Reliance for organizations looking for a powerful and customizable solution for quality management.
Tabs for Multiple ModulesColors are depressing and useless - previous version you could clear define what was was.
My experience with the software has always been good, it is visual and easy to use and the customer service has always been excellent, quick and effective.
It is difficult to get rid of old mistakes once you have added them onto the system, for example if you create a base control by mistake.
Technical support is great, the updates are done automatically and good communication when this is done. Consultant support for significant projects is helpful.
Administrators were unable to make changes to list data which resulted in additional costs and lost time wating for the vendor to make the requested changes.
Having access to this helps all areas keep their MSDS/SDS and chemical control in line by having the ability to know what chemicals/products are approved for use in the department.
Functionality can be difficult to understand and apply to individual business needs. Often there is a lack of support materials specific to the issue being encountered.
Excellent customer service and fantastic subscription service allowing consecutive users.
I have yet to find anything about this software that would warrant a negative comment.
ETQ Reliance
Top FeaturesVelocityEHS
VelocityEHS
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