# Compare Spotler CRM vs Mailchimp 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Spotler CRM and Mailchimp based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/88929-110228/Really-Simple-Systems-CRM-vs-MailChimp

---

# Spotler CRM vs Mailchimp Features and Cost Comparison

Last updated April 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Spotler CRMMailchimp2/4 selected

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/)

[## Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

418

Neutral

29

Negative

6

[## Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.5 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting Price

$13.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [17,600 reviews](#user-reviews)

Positive

16,109

Neutral

1,214

Negative

277

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

57%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.0

Campaign Scheduling

2.5

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.3

84%Fit

High performer

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

4.6

Newsletter Management

4.5

Email Tracking

4.4

Customizable Branding

4.4

User satisfaction

User satisfaction

4.5

User reviews[453](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.5

Customer support

4.6

User satisfaction

4.5

User reviews[17,600](https://www.capterra.com/p/110228/MailChimp/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$17Per User, Per Month

-   Free version
-   Free trial

Price starts from

$13Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for growing teams in both small and mid-sized B2B organizations.

Best for

Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform.

## User reviews

Pros & cons

JH

Jennie H.

Accounts

> "It has really helped us to organise all the information we have for our customers. As our business grows, employees know where to go to find the..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4762779)

SA

Stuart A.

Mortgage Adviser

> "The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

TO

Tareq O.

Sales Engineer

> "Assigning tasks also helps in tracking and sharing ideas among team members, which enhances interaction with customers and creates new ways to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

JS

Jennifer S.

Admin

> "To add something to an existing contact you need to find the contact, click the contact, click edit, make your change, save. And the system isn't..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

FT

Fiona T.

Practice Administrator

> "Using Really Simple Systems CRM has been really helpful for our business, after the initial time needed to upload all our data, it has meant that we..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136358)

KC

Kirsten C.

Company Director

> "Would be helpful to be able to format fonts in system (bold, italic, highlight etc)The server can be a bit slow"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733849)

John S.

Social Media Consultant

> "Additionally, Really Simple Systems CRM offers a range of training and support resources, including video tutorials, webinars, and a knowledge base,..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

SM

Stuart M.

Sales Manager

> "The emailer, is not that straight forward, getting fonts and spacing is difficult, and not obvious if you make mistakes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733860)

TO

Tareq O.

Sales Engineer

> "Additionally, RSS.CRM reports help in tracking opportunities, linking them to campaigns, identifying products to develop, and constantly consulting..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

IT

Ian T.

Director

> "The quotes templates are a bit basic, would like more customization on layouts"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

MW

Monica W.

Billing Manager

> "What I like most about this software is being able to easily have all the information for each client in one place and being able to quickly figure..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

TH

Tanner H.

Director Of ops

> "Calendar functions are not very user friendly nor do they allow you to add company events to the calendar"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4224684)

MW

Monica W.

Billing Manager

> "RSS CRM has really helped me to keep track of my day to day activities and to keep all of our contacts and projects in one place. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

WC

Will C.

Managing Director

> "Keep getting glitches, Can't log onto two systems on one web browser etc"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136223)

SA

Stuart A.

Mortgage Adviser

> "The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

SD

Sheena D.

owner

> "The lists and reports terminology could be simplified, it doesnt really make sense and we end up guessing or asking for help."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136466)

TD

Thao D.

Chief Accountant

> "The software helps our work easier to manage and at the same time, tracking customers so we can improve our business effectiveness."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733937)

Reunaldo P.

Senior Data Analyst

> "There are no options for customizing the user interface or reports."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

AC

Angela C.

MArketing

> "throughout the whole software you can change the options so that it is specific to our business needs this is the most attractive feature of RSS. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4180806)

Miyuru R.

Country manager

> "in Really Simple Systems CRM is a software we Can't customize every tab"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4208414)

Lori A.

Founder

> "I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

KH

Kevin H.

sales manager

> "The Mail marketing tool lacksin customization options."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3522791)

RC

Ranj C.

Admin

> "Using the CRM for our small business has been extremely helpful as we are a new SME company, we are hoping to get more us as we progress as a..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4222627)

Reunaldo P.

Senior Data Analyst

> "The mobile app is also very simple and does not sync with the desktop version."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

IT

Ian T.

Director

> "With this CRM the only data fields I need to see are what I pre-difine, so not overloaded with blank fields which is great."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

PS

Peter S.

Head of HR Operations

> "This makes reviewing previous emails incredibly difficult."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4748771)

Lori A.

Founder

> "The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

VR

Verified Reviewer

Procurement Manager

> "unable to use a contact in more than one account"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4789310)

John S.

Social Media Consultant

> "Really Simple Systems CRM offers a range of pricing plans to fit the needs and budgets of businesses of all sizes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

JW

Jennifer W.

Client Relationship Support

> "Sometimes the display changes for no reason. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4181048)

SA

Stuart A.

Mortgage Adviser

> "I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be all..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

DG

Danny G.

Sales Agent

> "I have yet to find anything I do not like My use is fairly straightforward in the sense of customer management"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

TO

Tareq O.

Sales Engineer

> "It offers excellent customer relationship management and email management features, which are essential for obtaining new opportunities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

SC

Sarah C.

Assistant Editor

> "Hyphenated names don't seem to work in the search function"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3449041)

MW

Monica W.

Billing Manager

> "I am able to get to each project quickly and to review notes to see what is going on with each client."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

Scott A.

Director

> "The email marketing tool doesnt have a plain text option."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439358)

NG

Neil G.

Sales Consultant

> "TMS Software as a business have the complete assurance of a visual sales pipeline and opportunities so the business in these difficult times is safe..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439375)

HB

Helen B.

director

> "That we can't search key words to bring up a file."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

HB

Helen B.

director

> "I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

JS

Jennifer S.

Admin

> "Everything just seems a bit complicated and not so simple!"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

Limuel M.

Senior Data Analyst

> "RSS CRM is an excellent choice for small and medium-sized businesses in need of a simple and user-friendly CRM solution."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4625786)

FK

Francine K.

Account Manager

> "I struggle with the reporting side as this seems a bit complicated to me."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3443861)

DG

Danny G.

Sales Agent

> "The RSS com is so easy to use and adapt to my own personal requirements Organising my database and using data import/export couldn’t be easier"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

JE

Jack E.

IT & Data Manager

> "Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561377)

RH

Rachel H.

Company Secretary

> "Great for task management and recording field/workshop service activities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

DW

Dionne W.

Marketing Exec

> "the email functionality is over complicated"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439483)

John S.

Social Media Consultant

> "Its entry-level plan is free, which can be a great option for small businesses that are just starting out."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

HS

Helen S.

Director

> "Nothing springs to mind, other than having to remember to manually input contact details, or delete them when they move to another company"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2746120)

BW

Brett W.

Sales Manager

> "Good customization options for on shelf CRM / Sales Lead platform."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136565)

JP

Jackie P.

Director

> "Pricing seems to change and features sometimes difficult to get the best out of them"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2327039)

RW

Roy W.

Manager - RSSS

> "I have been very impressed with the ease of use, stability and how we are able to add personalisation and features as it fits our organisational..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137567)

RZ

Ri Z.

Senior UX Researcher

> "It's very difficult to set up."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3210710)

RH

Rachel H.

Company Secretary

> "We find it very easy to use and can add or take off any fields we need to fully customise to the needs of the business."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

KB

Ken B.

Aftersales Data Partner

> "Nothing stands out reading emails attached"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561272)

[View Reviews](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

VR

Verified Reviewer

Marketing Manager

> "It gives you everything you need in one place, from email marketing and automation to segmentation, landing pages, and reporting, which makes it a very complete platform for serious..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7129909)

AH

Amir H.

E-Commerce Manager

> "The high-intensity pricing structures are not so good in terms of value when our customer base is increasing and customer service is virtually useless when you fall into their rigid spam..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742)

RS

Radha S.

Legal Assistant

> "The drag‑and‑drop editor, pre‑designed templates, and clear workflows make day‑to‑day email marketing straightforward, even without extensive technical or design experience."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

Patrick S.

Corporate Finance

> "There are WP integration security issues that have come up by my hosting provider. While I keep all my software up-to-date, I have to keep scanning/repair software running in the..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7105481)

AH

Amir H.

E-Commerce Manager

> "The convenience in the area of the drag-and-drop user interface is impressive that our marketing and sales team can create beautiful promotional products emails with ease and in a short..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7106742)

JS

Jake S.

Founder and CEO

> "I also found it a little opaque - sometimes I would import new subscribers, having archived enough to be under the 10k threshold, but then face top up charges for reasons I never fully..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018)

Elton Takudzwa N.

Website Owner

> "The layout is clean and well-organized, allowing users to quickly find key features such as campaign creation, audience management, and analytics."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257)

Suresh K.

Senior Business Executive

> "It gets a bit pricey as the number of contacts in your account increases and you are restricted in getting some good features as you are required to upgrade to a higher plan."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7053342)

MP

Maksim P.

Business Owner

> "What I like most about about Mailchimp is the convenience of being able to send a mass text or email to all my customers, notifying them about my new batch of products and reminding them to..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122403)

KF

Krista F.

Operations Manager

> "What I least like about mailchimp is that I cannot resend email to non-openers if i use the multiple subject line feature."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142253)

CB

Christine B.

Marketing Manager

> "I also appreciated the variety of templates and the built-in analytics, which make it simple to track performance and optimize campaigns. While the platform can be quite expensive compared..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562)

PG

Paula G.

Director

> "I don't always think to look for un-subscriptions in the email summary and then I go send another email to the same list, so the people who unsubscribed are not included moving forward and..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7138371)

VR

Verified Reviewer

Compliance Manager

> "Content optimizer, I also love the "Creative Assistant," which automatically pulls your brand colors and logos from your website to build designs for you"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039)

BR

Bradley R.

IT Director

> "It’s a solid platform for straightforward email marketing, but once you start needing deeper customization or more advanced workflows, it may not keep up as well as some alternatives."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7144180)

RS

Radha S.

Legal Assistant

> "Creating email campaigns is straightforward, with clear workflows, drag‑and‑drop templates, and helpful prompts that make it accessible even for beginners."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

VR

Verified Reviewer

Compliance Manager

> "price increase quickly, also the transition from a simple email tool to a full CRM has made the navigation slightly cluttered and more complex than it used to be."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7133039)

BY

Brian Y.

Visa Consulting Specialist

> "Mailchimp has assisted me in sending organized updates and information emails and my communication with visa clients has become more balanced and professional."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7069016)

NN

Nicholas N.

Quality Assurance Manager

> "Spam filtering at times flags critical messages particularly for first contact hence forgetting to check spam may result in loss of business"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7142553)

ZR

Zane R.

Office Coordinator

> "The drag-and-drop builder makes it easy to create professional-looking campaigns quickly and makes it very efficient to create newsletters and event promotions."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7095215)

MP

Marissa P.

executive director

> "It's challenging as a small org to be able to afford the paid subscription when and can't send newsletters to everyone that gives you their email."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795)

Kazi A.

Social Media Executive

> "It was the perfect tool to help me launch my small business marketing campaigns, and it integrates seamlessly with my website."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7104781)

RS

Radha S.

Legal Assistant

> "Additionally, the interface, while beginner‑friendly, can sometimes feel crowded or unintuitive when managing multiple campaigns, audiences, or settings."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

FG

Fabrizio G.

Design Lead

> "Functional lead capture solution and creating effective marketing data report and also content nanagement, Mailchimp is excellent."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044127)

VR

Verified Reviewer

IT Specialist and Systems Administrator

> "The issues usually come from scaling, integrations, and access control needs that go beyond simple campaign work."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7056336)

TF

Terrance F.

Business and Financial Officer

> "I love the comprehensive ability to design and distribute newsletters and emails to our subscribers while also managing and maintaining our subscriber database all in the Mailchimp platform."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850967)

KK

Kevin K.

Marketing Manager

> "For organizations that operate with multiple agents or brands, Mailchimp lacks the flexibility and depth required."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7045212)

MD

Melissa D.

Patient Coordinator

> "The drag and drop feature allows me to drag and drop my own custom videos and images, and it has a clean interface."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6822446)

CB

Christine B.

Marketing Manager

> "Additionally, certain automations and reporting features aren’t as flexible as they could be compared to more specialized platforms."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139562)

SC

Stacy C.

Development Director

> "For small nonprofits, Mailchimp works well because it is designed for simple email newsletters, announcements, and community updates rather than ecommerce marketing."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7109504)

Samuel A.

Digital marketing manager

> "While importing files, you have it follow a format of names and email, it does not allow for a flexible contact type of email only and it's become costly when you have a larger email..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6653707)

Imanol Alfonso P.

CTO

> "It makes designing emails and automations quick and easy, has robust analytics and segmentation tools, and integrates smoothly with other platforms."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7034428)

Artur C.

CEO

> "The main drawbacks of Mailchimp include its high cost for larger lists, complexity of advanced features, limited customer support, restricted template customization, less detailed..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6307425)

JS

Jake S.

Founder and CEO

> "Also, great that you could tag audience members, and also arrange them into segments - this double system gave good flexibility for recording data."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044018)

BR

Beckie R.

Owner

> "Additionally, even though you might have a perfectly scrubbed mailing list that you obtained over years personally via a dedicated website, after completing hours and perhaps days of work..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6763114)

RB

Regina B.

Owner

> "What I like most about Mailchimp is how beginner-friendly the platform is, especially for small businesses and entrepreneurs who need professional email marketing tools without a steep..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7084901)

RS

Radha S.

Legal Assistant

> "I also found some limitations in design flexibility and automation depth unless you upgrade to higher‑tier plans."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

AA

Amanda A.

Operations Manager

> "It offers value for small teams or organizations that need an all-in-one marketing platform that isn't too expensive for the features it provides."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7114133)

VR

Verified Reviewer

Digital Marketer

> "Segmenting emails by audience is a bit difficult in the platform and had a steep learning curve."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7090146)

PG

Patricia G.

Customer Service Lead

> "It helps us to keep a professional image without having to hire a dedicated designer, though the part of contact management needs constant cleanup."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7076467)

TR

Tanya R.

Creative Director

> "The free plan doesn't offer automations which is annoying if you're trying to set up delivery of a free ebook or other incentive. Once you move on to the paid plan, segmenting the audience..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6632076)

SK

Sam K.

Real Estate Salesperson

> "Overall, I think Mailchimp is the best software I have found to create interactive email marketing materials, but I do wish that there were some additional capabilities within the platform..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7043962)

VB

Violet B.

Artist Representative

> "I dislike that the platform itself is not as user friendly as I would like it to be and there are too many options that look too similar within their templates."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7137394)

MW

Michelle W.

Executive Director

> "Mailchimp has an easy-to-use interface, automations, and excellent analytics that help our nonprofit send targeted campaigns and manage data effectively."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6864417)

HB

Holly B.

Professional recruiter

> "If you use a free email account then it will not deliver the email campaigns properly."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118249)

PK

Piyawat K.

Marketing Manager

> "Mailchimp offers an excellent tool in terms of automated and segmented email campaigns, yet the prices get higher as the number of contacts grows."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6845748)

JC

Jeff C.

Marketing Director

> "Compared to some other similar softwares we've used at our hospitality group, the pricing made some jumps over the years that was a little frustrating."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470)

LB

Lindsay B.

Social Media Manager

> "I also used Mailchimp few times as Forms builder, it’s great when intraget to capaign and get more reports than I can without it"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7097938)

JC

James C.

Customer Success Manager

> "Some of newsletter/email templates are too rigid in their design, and if I want to create something truly unique, I have to resort to custom/blank creation forms in order to achieve the..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6762810)

MP

Marissa P.

executive director

> "I love using mailchimp and hopefully can afford the paid subscription in 2026 so we can send to all of our listed people through one account"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7044795)

RS

Radha S.

Legal Assistant

> "Overall, while Mailchimp is powerful and easy to start with, cost escalation and feature restrictions can be frustrating as your marketing needs become more advanced."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

VC

Valerie C.

Marketing Manager

> "You also have the ability to customize templates, which can help with branding even more."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7139383)

DB

David B.

Lead Pastor

> "The pricing structure was not as competitive as other companies and for someone who needs a simple intuitive design, the tools offered felt a bit overwhelming to navigate."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6810845)

PN

Poerwestri N.

Travel Manager

> "Mailchimp's interface is basic enough for campaign landing page creation, and interaction with customer data and list segmentation is easy for me."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6869896)

Kelly M.

Social Media Manager and Podcaster

> "There's limited customer support. If you want to move to a new plan the price increases dramatically."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7119744)

EAJ

Esami Allan J.

Web Developer

> "Mailchimp most important functionality is its automation feature,which saves time and ensure audience get the right message at the right time."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6860165)

AF

Adam F.

Lead Consultant

> "I am also not sure of the regular efficacy of Mailchimp in getting through spam filters or enticing people to open the emails – except for Mailchimp’s analytics!"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6850842)

Elton Takudzwa N.

Website Owner

> "Mailchimp has been a valuable addition to my website particularly in helping me capture email leads and convert them into sales."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7140257)

VR

Verified Reviewer

Customer Service Manager

> "This makes it expensive for large audience, so I usually have to purge my audience to reduce number of contacts I maintain."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6878410)

Jennifer H.

Accounts Receivable

> "The interface is clean, the email builder is intuitive, and creating campaigns or basic automations doesn’t require much technical effort."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7134588)

Mandie K.

Marketing Director

> "The price has gone up over the years, making it a little less affordable for small businesses."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7107751)

Emmanuel K.

Sr. Business Administrator

> "It's a great tool to use for emails where many things can be customized and a good way to keep track and have great functional capabilities."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7118272)

VR

Verified Reviewer

Owner

> "Additionally, designing emails on a mobile device or tablet can be a bit cumbersome, and I've occasionally encountered glitches when sending longer emails on desktop."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6460260)

SE

Sawyer E.

Recruiter

> "Mailchimp helped me to streamline my email campaign and helped me to decrease the amount of time needed to do this task."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7130023)

ClJ

Céline J.

Social Media Manager

> "I find that Mailchimp isn't evolving enough; most of its features have remained unchanged and unimproved."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7120485)

WV

Will V.

Conference Coordinator

> "Mailchimp offers a great way to market our conferences, from registration dates to sponsorship opportunities."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7081708)

RS

Robert S.

Full Stack Developer

> "Using a third party like Zapier makes for one more point of failure."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7122201)

FO

Feraud O.

Owner

> "The cost and free trail period are great. If you have a startup or are new to email marketing you can use Mailchimp to build a small audience list with for free and see how email marketing..."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6859783)

Vincenzo Bernardino R.

Freelance

> "I get overwhelmed easily when I work because of constant multitasking, the UX of mailchimp always requires me a lot of back and forth"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6825457)

BR

Bradley R.

IT Director

> "For teams that need something dependable for regular email communication, it covers the basics well and doesn’t require a ton of training to use effectively."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7144180)

VR

Verified Reviewer

IT Director

> "Sometimes emails that are created do not look the same in Outlook desktop and it is difficult to troubleshoot on why that it."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6887037)

TO

Taylor O.

Digital Marketing Manager

> "MailChimp is incredibly intuitive and has some of the best pre-built templates and segments for small to medium sized businesses."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123753)

MG

Matt G.

Account Executive

> "The cost of it continues to rise for the different plans and will charge for inactive contacts in the system as well"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7018037)

JC

Jeff C.

Marketing Director

> "We were able to grow our list considerably and for some team members that were not super technical, we were still able to train them on it which was encouraging."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123470)

AP

Ansuya P.

Director

> "Unfortunately the free package no longer facilitates classic automations, reducing the meaningful use of this package."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6868227)

VR

Verified Reviewer

Reporting and Communications Officer

> "You can embed the sign-up box into WordPress or SharePoint sites really easily by grabbing the code."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7047138)

ST

Susan T.

President and Trainer

> "Mailchimp has a more difficult interface with their video library being a bit unprofessional as questions arise."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___6856736)

RS

Radha S.

Legal Assistant

> "It’s a reliable and beginner‑friendly email marketing platform that makes it easy to create, manage, and send professional‑looking campaigns."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7121771)

Anske D.

CEO

> "Advanced segmentation isn’t as sharp as more specialized tools"

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7123023)

Amber M.

Owner

> "MailChimp is easy to use, has resources available to make e-mails well-designed and effective (like ideal time scheduling, templates, etc.), and is affordable for my team."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7088946)

VR

Verified Reviewer

Head Teacher

> "I wish I could try other email campaign handlers, simply because I'm having a bad time with this one, but I am not the one the makes the decision on that one."

[See full review](https://www.capterra.com/p/110228/MailChimp/#Capterra___7080883)

[View Reviews](https://www.capterra.com/p/110228/MailChimp/reviews/)

## User interface

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)

4.45 (453)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

4.48 (17,600)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Spotler CRM

34/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#features)

Mailchimp

Top features

41/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/110228/MailChimp/#features)

### Recognition

No recognitions have been awarded to Spotler CRM

Mailchimp is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Spotler CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mailchimp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Spotler CRM

-   By Spotler
-   Located in Netherlands
-   Founded in

Mailchimp

-   By Intuit
-   Located in United States
-   Founded in 1983

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