--- title: "Compare Spotler CRM vs Freshsales 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Spotler CRM and Freshsales based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/88929-155563/Really-Simple-Systems-CRM-vs-Freshsales" page_type: "comparison" language: "en" --- # Spotler CRM vs Freshsales Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Spotler CRMFreshsales2/4 selected [Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) [## Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) Starting Price $17.00/month Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 418 Neutral 29 Negative 6 [## Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) Starting Price $11.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [623 reviews](#user-reviews) Positive 568 Neutral 32 Negative 23 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Odoo 4.2 (1,331) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * Highest Rated ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,005) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.6 Activity Dashboard 4.8 Contact Database 4.6 Data Import/Export 4.5 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.2 Activity Dashboard 4.0 Contact Database 4.3 Data Import/Export 3.6 User satisfaction User satisfaction 4.5 User reviews[453](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.5 Customer support 4.6 User satisfaction 4.5 User reviews[623](https://www.capterra.com/p/155563/Freshsales/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $17Per User, Per Month - Free version - Free trial Price starts from $11Per User, Per Month - Free version - Free trial Best for Best for Designed for growing teams in both small and mid-sized B2B organizations. Best for Startups, small and mid-sized businesses, and large enterprises across B2B and B2C industries. ## User reviews Pros & cons JH Jennie H. Accounts > "It has really helped us to organise all the information we have for our customers. As our business grows, employees know where to go to find the..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4762779) SA Stuart A. Mortgage Adviser > "The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088) TO Tareq O. Sales Engineer > "Assigning tasks also helps in tracking and sharing ideas among team members, which enhances interaction with customers and creates new ways to..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528) JS Jennifer S. Admin > "To add something to an existing contact you need to find the contact, click the contact, click edit, make your change, save. And the system isn't..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072) FT Fiona T. Practice Administrator > "Using Really Simple Systems CRM has been really helpful for our business, after the initial time needed to upload all our data, it has meant that..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136358) KC Kirsten C. Company Director > "Would be helpful to be able to format fonts in system (bold, italic, highlight etc)The server can be a bit slow" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733849) John S. Social Media Consultant > "Additionally, Really Simple Systems CRM offers a range of training and support resources, including video tutorials, webinars, and a knowledge..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377) SM Stuart M. Sales Manager > "The emailer, is not that straight forward, getting fonts and spacing is difficult, and not obvious if you make mistakes." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733860) TO Tareq O. Sales Engineer > "Additionally, RSS.CRM reports help in tracking opportunities, linking them to campaigns, identifying products to develop, and constantly consulting..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528) IT Ian T. Director > "The quotes templates are a bit basic, would like more customization on layouts" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487) MW Monica W. Billing Manager > "What I like most about this software is being able to easily have all the information for each client in one place and being able to quickly figure..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037) TH Tanner H. Director Of ops > "Calendar functions are not very user friendly nor do they allow you to add company events to the calendar" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4224684) MW Monica W. Billing Manager > "RSS CRM has really helped me to keep track of my day to day activities and to keep all of our contacts and projects in one place. " [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037) WC Will C. Managing Director > "Keep getting glitches, Can't log onto two systems on one web browser etc" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136223) SA Stuart A. Mortgage Adviser > "The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088) SD Sheena D. owner > "The lists and reports terminology could be simplified, it doesnt really make sense and we end up guessing or asking for help." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136466) TD Thao D. Chief Accountant > "The software helps our work easier to manage and at the same time, tracking customers so we can improve our business effectiveness." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733937) Reunaldo P. Senior Data Analyst > "There are no options for customizing the user interface or reports." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079) AC Angela C. MArketing > "throughout the whole software you can change the options so that it is specific to our business needs this is the most attractive feature of RSS. " [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4180806) Miyuru R. Country manager > "in Really Simple Systems CRM is a software we Can't customize every tab" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4208414) Lori A. Founder > "I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197) Reunaldo P. Senior Data Analyst > "The mobile app is also very simple and does not sync with the desktop version." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079) RC Ranj C. Admin > "Using the CRM for our small business has been extremely helpful as we are a new SME company, we are hoping to get more us as we progress as a..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4222627) PS Peter S. Head of HR Operations > "This makes reviewing previous emails incredibly difficult." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4748771) IT Ian T. Director > "With this CRM the only data fields I need to see are what I pre-difine, so not overloaded with blank fields which is great." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487) VR Verified Reviewer Procurement Manager > "unable to use a contact in more than one account" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4789310) Lori A. Founder > "The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197) JW Jennifer W. Client Relationship Support > "Sometimes the display changes for no reason. " [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4181048) John S. Social Media Consultant > "Really Simple Systems CRM offers a range of pricing plans to fit the needs and budgets of businesses of all sizes." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377) DG Danny G. Sales Agent > "I have yet to find anything I do not like My use is fairly straightforward in the sense of customer management" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383) SA Stuart A. Mortgage Adviser > "I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088) KH Kevin H. sales manager > "The Mail marketing tool lacksin customization options." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3522791) TO Tareq O. Sales Engineer > "It offers excellent customer relationship management and email management features, which are essential for obtaining new opportunities." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528) SC Sarah C. Assistant Editor > "Hyphenated names don't seem to work in the search function" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3449041) MW Monica W. Billing Manager > "I am able to get to each project quickly and to review notes to see what is going on with each client." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037) Scott A. Director > "The email marketing tool doesnt have a plain text option." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439358) NG Neil G. Sales Consultant > "TMS Software as a business have the complete assurance of a visual sales pipeline and opportunities so the business in these difficult times is..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439375) HB Helen B. director > "That we can't search key words to bring up a file." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425) HB Helen B. director > "I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425) JS Jennifer S. Admin > "Everything just seems a bit complicated and not so simple!" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072) Limuel M. Senior Data Analyst > "RSS CRM is an excellent choice for small and medium-sized businesses in need of a simple and user-friendly CRM solution." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4625786) FK Francine K. Account Manager > "I struggle with the reporting side as this seems a bit complicated to me." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3443861) DG Danny G. Sales Agent > "The RSS com is so easy to use and adapt to my own personal requirements Organising my database and using data import/export couldn’t be easier" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383) JE Jack E. IT & Data Manager > "Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561377) RH Rachel H. Company Secretary > "Great for task management and recording field/workshop service activities." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887) DW Dionne W. Marketing Exec > "the email functionality is over complicated" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439483) John S. Social Media Consultant > "Its entry-level plan is free, which can be a great option for small businesses that are just starting out." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377) HS Helen S. Director > "Nothing springs to mind, other than having to remember to manually input contact details, or delete them when they move to another company" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2746120) BW Brett W. Sales Manager > "Good customization options for on shelf CRM / Sales Lead platform." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136565) RZ Ri Z. Senior UX Researcher > "It's very difficult to set up." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3210710) RW Roy W. Manager - RSSS > "I have been very impressed with the ease of use, stability and how we are able to add personalisation and features as it fits our organisational..." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137567) KB Ken B. Aftersales Data Partner > "Nothing stands out reading emails attached" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561272) RH Rachel H. Company Secretary > "We find it very easy to use and can add or take off any fields we need to fully customise to the needs of the business." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887) JS Jennifer S. Admin > "Everything just seems a bit complicated and not so simple!" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072) PB Peter B. Manager > "The CRM is helping us build that full understanding of our Levy Payers." [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136913) DG Danny G. Sales Agent > "I have yet to find anything I do not like My use is fairly straightforward in the sense of customer management" [See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383) [View Reviews](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) AS Ade S. Client rep > "Fresh sales used under fresh works is a good application for documenting sales pitches, client information and documents." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6854578) VR Verified Reviewer Operations Manager > "It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) Bo K. Customer Service Ambassador > "Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429) VR Verified Reviewer Operations Manager > "The big issue for us was learning that a key functionality promised in the sales process actually needed a much more..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) ET Ellie T. Learn Support Coordinator > "The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) ET Ellie T. Learn Support Coordinator > "The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) SC SooHoon C. Co-Founder > "The intuitive lead scoring and automated follow-up system helped us prioritize high-potential leads, maintaining consistent..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) HS Harry S. Head of CSM > "It works well and looks great, but the pricing and support let it down." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570) Becky F. Software Developer > "The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6035736) GC Gina C. COO > "It’s difficult to export contacts and you are limited to the amount of times you can export a day and you don’t have the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6181214) SC SooHoon C. Co-Founder > "The automation and AI-driven insights have significantly boosted our sales performance, making Freshsales a valuable tool..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) AR Ashli R. Operations Director > "Horrible customer service, no compromises or attempts to resolve solutions to help small businesses." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023) VR Verified Reviewer Operations Manager > "During their open hours, support is very polite and tries very hard to help." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) Bo K. Customer Service Ambassador > "The version updates could be a headache for larger companies, migration could take a few months, customer support after..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429) ET Ellie T. Learn Support Coordinator > "The system itself is very good, and the company are willing to create special features if needed, and are happy to work with..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) YY Yhan Y. Assistant Manager > "Kinda sucks 'cause I was hoping to not have to set every single thing by hand." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) PR Pauline R. SDR > "I started using it in my previous role in a very small startup and it did the job for a while, the knowledge base management..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6147703) SC SooHoon C. Co-Founder > "Customizing reports to fit our specific business needs proved to be challenging, especially without advanced technical..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) YY Yhan Y. Assistant Manager > "Pipeline view's real nice, makes it way easier to follow what's going on." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) AR Ashli R. Operations Director > "No refunds and terrible customer service." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023) TV Tanmayu V. Business Development Manager > "Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) HS Harry S. Head of CSM > "Very expensive for what it offers." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570) VR Verified Reviewer Marketing Manager > "The level of customizations freshsales offer is one of its best feateure, we wanted a software to automate our entire sales..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3936027) AB Adam B. Business Development Manager > "Mail integration is pointless for me. If set to 'auto', all emails from a client appear on all of their deals, rather than..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) MC Marah C. Marketing and Social Media > "It is also good for the organizational capabilities that Freshsales provides, as we can create a file for each customer and..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4459285) DL Deborah L. Marketing Director > "It is infuriating to have spent so much money and time on software that our business now relies on only for it to be a huge..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506) RW Ruzan W. It > "Freshsales offers several features that stand out positively:" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6517909) Yogesh M. IT Manager > "Unable to configure Phone system in other VOIP Devices like IP Phone & Polycom Conference Devices." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966772) Aaron N. Strategy Analyst > "Right from adding contacts/leads to the platform, managing lead lifecycle through tasks and creating deals to incentivise..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6433344) JK Jillian K. Marketing and Sales Associate > "It's difficult to find out how to schedule an email to a list of people, the tags are useful but it takes time to learn how..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849) JR Jayanth R. Project Manager > "We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964422) AM Alfiya M. Software Engineer > "After sales, customer support is not very extensive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072) TK Ted K. Support Specialist > "This product has all the needed features of an outstanding Sales CRM such as Lead Capture, Contact Management, Omni channel..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665) Duncan C. Content Strategist > "I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965255) Almodyr B. Data Analyst > "What I liked best about Freshsales was its simple user interface and comprehensive set of features for managing customer..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4616595) VR Verified Reviewer Director > "I am disgusted that I spent the money and will not renew, As soon as I am able to transfer my hostage contacts I will move..." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392) SC SooHoon C. Co-Founder > "As a manager of a small food retail business, I found Freshsales’ lead management and automation features incredibly useful." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) LF Laura F. Administrator > "There was nothing in particular that I could complain about. If anything I think after an update, the reporting was less..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966949) Rebacca F. Sr Director Sales Effectiveness and Enablement > "I really like the way it keeps the sales sequences and automates them." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___6472903) DL Deborah L. Marketing Director > "Freshworks' support team does not have any clue what they are talking about." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506) AM Alfiya M. Software Engineer > "Since the company I was working with was very much into building customer relationships, this product proved beneficial." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072) KA Karol A. Junior Sales Support Specialist > "I hate that when you have custom sales activity you can only have one field set for all of these." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425) Rachel M. System Engineer > "Having access to pre-made email templates, mass emailing, and detailed stats is also fantastic." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667) TV Tanmayu V. Business Development Manager > "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) VR Verified Reviewer CEO > "My overall experience with Fresh sales is moderately satisfying and helpful, it was very in boosting thv overall sales..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6191309) GC George C. Business Development > "Sometimes it can be a little bit clunky and things like workflows do not work that effectively." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904538) MD Melvin D. Business Development Specialist > "Saved our company a lot of man hours, and now the company has issued 7.5 hour work day from the overall time saved using..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865425) VR Verified Reviewer Director > "The software is full of bugs, the support people are very helpful but I do feedback on the errors I reported and no fix..." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392) AC Adrianne C. tele marketing/sales > "Getting leads and sales and this system is working for us and also not losing people in the follow-up which did happen in..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3968875) VR Verified Reviewer Client Lead > "A bit expensive" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6243034) SS Sruti S. AVP Customer Success > "Custom fields, pipeline customizations are some of the best features that make the product convenient to use." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212) Sri Lakshmi Swetha V. Customer Advisor > "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939) NV Nikhil V. Business Development Manager > "Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4476240) MB Matthew B. Manager for Business Development > "Sometimes, it feels as if they're relying on excellent customer service to make up for a less usable app." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986720) LMM Luis Miguel M. CCO > "Freshsales is a great tool to start a good CRM effort, it has a lot of useful features that make it a good fit for those..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4884546) BB Bryan B. Business Counselor > "The sales process was hard because we started with an inside sales rep because we are a small group." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798) Ibadat S. agent > "This software was part of our onboarding and i was blown away seeing all features." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6188684) AB Adam B. Business Development Manager > "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) LL Lucky L. Sales > "Still need to get used to the interface but it is easier to use than HubSpot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966) MN Mahesh N. CEO > "Calling application (exotel) integration didnt work." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) SS Shivam S. Marketing Executive > "I can easily create the forms and deploy on my website to get leads" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874547) SK Senthil K. Manager > "Pro version is bit costlier per user, pricing has to be reduced" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874069) Rachel M. System Engineer > "Managing your leads, prospects, deals, wins/losses, and clients is a breeze." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667) SS Sruti S. AVP Customer Success > "We are into IT consulting services, some B2B features seem irrelevant or inadequate." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212) VR Vincent R. Marketing manager > "Overall functionalities that allows you to do a lot of sales and marketing actions" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4761457) AR Annisa R. Sales Development Representative > "sometimes there are bugs in filtering contacts" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965388) SC SooHoon C. Co-Founder > "Despite the challenges with reporting, my overall experience with Freshsales has been positive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) RH Raunaque H. Business Development Alliance > "Sometimes, customer support takes a lot of time to solve the queries." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4979956) JK Jillian K. Marketing and Sales Associate > "It helps me to stay organized when I need to remind myself of a task a week or months later." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849) KA Karan A. Owner > "Lack of customization for my industry." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875603) JM Jaco M. Digital Marketing Manager > "It has made a huge impact on out business and as we discover and start using more of the functionality, I am sure it will..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) VR Verified Reviewer Snr. Marketing Support Executive > "Support engineers can take months if not a few years to fix the issue." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933) TK Ted K. Support Specialist > "Freshsales is helping our business grow and spread our product to new lucky customers" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665) Abhishek S. Associate Consultant > "Its reporting system is also not that effective." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4505841) JM Jakub M. CEO > "Good for bigger organizations where sales roles are narrowly separated." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967562) AD Adrian D. Sales Manager UK > "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241) KA Karol A. Junior Sales Support Specialist > "I like the fact, that if offers you some basic features of customization" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425) TW Tara W. Director of Sales & Onboarding > "Lots of the reporting doesn't work the way that would be expected." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3871967) BB Bryan B. Business Counselor > "It is easy to add accounts and contacts manually or by uploading a CSV." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798) JM Jaco M. Digital Marketing Manager > "Documentation is a bit all over the place." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) LL Lucky L. Sales > "Still need to get used to the interface but it is easier to use than HubSpot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966) Sri Lakshmi Swetha V. Customer Advisor > "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939) Anuj P. Digital Marketing > "I adored the user interface because it requires little intelligence to comprehend the things you need to achieve your goal." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3644521) JM Jaco M. Digital Marketing Manager > "Documentation is a bit all over the place." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) Andrei P. Data Scientist > "The intuitive aspect of the software helps a lot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3685720) VR Verified Reviewer BDR > "Offline access to the data is not available" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2862080) SB Sheldon B. Founder/CEO > "Great user friendliness which is key." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3490029) NT Niki T. Quality Management team > "The search engine is not very intuitive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2860305) Jose J G. CTO > "Also, we enjoyed the integration with Freshdesk support and assistance platform." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4200149) TV Tanmayu V. Business Development Manager > "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) AC Alvaro C. CEO > "We have all our operations integrated in Freshworks ecosystems." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986344) MN Mahesh N. CEO > "Calling application (exotel) integration didnt work." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) KL Kyrstin L. Client Services Supervisor > "I love how I can integrate my other FreshWorks software as well as quickbooks." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2407384) Tyson N. Enterprise Account Executive > "Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration,..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3504047) HC Humberto C. COO > "Great integration, everything works quite well. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2756682) G N V Ravi T. Product Manager > "IVR and SMS gateway is not integrated with Indian based providers" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3269682) ST Susan T. Customer Experience Manager > "Everything about this CRM is easy to use. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964155) YY Yhan Y. Assistant Manager > "Kinda sucks 'cause I was hoping to not have to set every single thing by hand." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) JT Julie T. Director > "Its easy to use once you have it set how you like it." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904474) AB Adam B. Business Development Manager > "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) JT John T. IT Director > "Their software has a clean design that is up to date and easy to use." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2459183) AD Adrian D. Sales Manager UK > "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241) ML Manuel L. Realtor > "How easy it was to use Freshworks CRM is the main reason I used them in the past." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2846471) VR Verified Reviewer Snr. Marketing Support Executive > "Support engineers can take months if not a few years to fix the issue." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933) VR Verified Reviewer Operations Manager > "During their open hours, support is very polite and tries very hard to help." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) MN Mahesh N. CEO > "Their support is the worst." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) [View Reviews](https://www.capterra.com/p/155563/Freshsales/reviews/) ## User interface [Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/) 4.45 (453) [Freshsales](https://www.capterra.com/p/155563/Freshsales/) 4.50 (623) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Spotler CRM Top features 28/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#features) Freshsales 26/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/155563/Freshsales/#features) ### Recognition No recognitions have been awarded to Spotler CRM Freshsales is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Spotler CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Freshsales Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Spotler CRM - By Spotler - Located in Netherlands - Founded in Freshsales - By Freshworks - Located in United States - Founded in 2011 ## Popular Comparisons [Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $17/month Price $25/month 4.2 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-88929/Salesforce-vs-Really-Simple-Systems-CRM) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $11/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155563/Salesforce-vs-Freshsales) [Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $17/month Price $20/month 4.2 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/88929-152373/Really-Simple-Systems-CRM-vs-HubSpot-CRM) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $11/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155563/HubSpot-CRM-vs-Freshsales) [Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $17/month Price $14/month 4.2 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/88929-155928/Really-Simple-Systems-CRM-vs-Zoho-CRM) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $11/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155563-155928/Freshsales-vs-Zoho-CRM) [Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $17/month Price $7/year 4.2 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/88929-204998/Really-Simple-Systems-CRM-vs-Bigin-by-Zoho-CRM) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $11/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155563-204998/Freshsales-vs-Bigin-by-Zoho-CRM) [Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $17/month Price $250/month 4.2 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/88929-210630/Really-Simple-Systems-CRM-vs-Kylas) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $11/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155563-210630/Freshsales-vs-Kylas) [Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $17/month Price $50/month 4.2 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/88929-157279/Really-Simple-Systems-CRM-vs-Dynamics-365) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $11/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155563/Pipedrive-vs-Freshsales)