# Compare Spotler CRM vs Dynamics 365 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Spotler CRM and Dynamics 365 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/88929-157279/Really-Simple-Systems-CRM-vs-Dynamics-365

---

# Spotler CRM vs Dynamics 365 Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Spotler CRMDynamics 3652/4 selected

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[## Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

418

Neutral

29

Negative

6

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,819 reviews](#user-reviews)

Positive

5,135

Neutral

549

Negative

135

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.2

Sales Pipeline Management

4.2

Activity Dashboard

4.8

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.4

Activity Dashboard

4.3

User satisfaction

User satisfaction

4.5

User reviews[453](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[5,819](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$17Per User, Per Month

-   Free version
-   Free trial

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for growing teams in both small and mid-sized B2B organizations.

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## User reviews

Pros & cons

JH

Jennie H.

Accounts

> "It has really helped us to organise all the information we have for our customers. As our business grows, employees know where to go to find the..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4762779)

SA

Stuart A.

Mortgage Adviser

> "The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

TO

Tareq O.

Sales Engineer

> "Assigning tasks also helps in tracking and sharing ideas among team members, which enhances interaction with customers and creates new ways to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

JS

Jennifer S.

Admin

> "To add something to an existing contact you need to find the contact, click the contact, click edit, make your change, save. And the system isn't..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

FT

Fiona T.

Practice Administrator

> "Using Really Simple Systems CRM has been really helpful for our business, after the initial time needed to upload all our data, it has meant that we..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136358)

KC

Kirsten C.

Company Director

> "Would be helpful to be able to format fonts in system (bold, italic, highlight etc)The server can be a bit slow"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733849)

John S.

Social Media Consultant

> "Additionally, Really Simple Systems CRM offers a range of training and support resources, including video tutorials, webinars, and a knowledge base,..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

SM

Stuart M.

Sales Manager

> "The emailer, is not that straight forward, getting fonts and spacing is difficult, and not obvious if you make mistakes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733860)

TO

Tareq O.

Sales Engineer

> "Additionally, RSS.CRM reports help in tracking opportunities, linking them to campaigns, identifying products to develop, and constantly consulting..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

IT

Ian T.

Director

> "The quotes templates are a bit basic, would like more customization on layouts"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

MW

Monica W.

Billing Manager

> "What I like most about this software is being able to easily have all the information for each client in one place and being able to quickly figure..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

TH

Tanner H.

Director Of ops

> "Calendar functions are not very user friendly nor do they allow you to add company events to the calendar"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4224684)

MW

Monica W.

Billing Manager

> "RSS CRM has really helped me to keep track of my day to day activities and to keep all of our contacts and projects in one place. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

WC

Will C.

Managing Director

> "Keep getting glitches, Can't log onto two systems on one web browser etc"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136223)

SA

Stuart A.

Mortgage Adviser

> "The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

SD

Sheena D.

owner

> "The lists and reports terminology could be simplified, it doesnt really make sense and we end up guessing or asking for help."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136466)

TD

Thao D.

Chief Accountant

> "The software helps our work easier to manage and at the same time, tracking customers so we can improve our business effectiveness."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733937)

Reunaldo P.

Senior Data Analyst

> "There are no options for customizing the user interface or reports."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

AC

Angela C.

MArketing

> "throughout the whole software you can change the options so that it is specific to our business needs this is the most attractive feature of RSS. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4180806)

Miyuru R.

Country manager

> "in Really Simple Systems CRM is a software we Can't customize every tab"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4208414)

Lori A.

Founder

> "I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

KH

Kevin H.

sales manager

> "The Mail marketing tool lacksin customization options."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3522791)

RC

Ranj C.

Admin

> "Using the CRM for our small business has been extremely helpful as we are a new SME company, we are hoping to get more us as we progress as a..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4222627)

Reunaldo P.

Senior Data Analyst

> "The mobile app is also very simple and does not sync with the desktop version."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

IT

Ian T.

Director

> "With this CRM the only data fields I need to see are what I pre-difine, so not overloaded with blank fields which is great."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

PS

Peter S.

Head of HR Operations

> "This makes reviewing previous emails incredibly difficult."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4748771)

Lori A.

Founder

> "The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

VR

Verified Reviewer

Procurement Manager

> "unable to use a contact in more than one account"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4789310)

John S.

Social Media Consultant

> "Really Simple Systems CRM offers a range of pricing plans to fit the needs and budgets of businesses of all sizes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

JW

Jennifer W.

Client Relationship Support

> "Sometimes the display changes for no reason. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4181048)

SA

Stuart A.

Mortgage Adviser

> "I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be all..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

DG

Danny G.

Sales Agent

> "I have yet to find anything I do not like My use is fairly straightforward in the sense of customer management"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

TO

Tareq O.

Sales Engineer

> "It offers excellent customer relationship management and email management features, which are essential for obtaining new opportunities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

SC

Sarah C.

Assistant Editor

> "Hyphenated names don't seem to work in the search function"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3449041)

MW

Monica W.

Billing Manager

> "I am able to get to each project quickly and to review notes to see what is going on with each client."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

Scott A.

Director

> "The email marketing tool doesnt have a plain text option."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439358)

NG

Neil G.

Sales Consultant

> "TMS Software as a business have the complete assurance of a visual sales pipeline and opportunities so the business in these difficult times is safe..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439375)

HB

Helen B.

director

> "That we can't search key words to bring up a file."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

HB

Helen B.

director

> "I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

JS

Jennifer S.

Admin

> "Everything just seems a bit complicated and not so simple!"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

Limuel M.

Senior Data Analyst

> "RSS CRM is an excellent choice for small and medium-sized businesses in need of a simple and user-friendly CRM solution."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4625786)

FK

Francine K.

Account Manager

> "I struggle with the reporting side as this seems a bit complicated to me."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3443861)

DG

Danny G.

Sales Agent

> "The RSS com is so easy to use and adapt to my own personal requirements Organising my database and using data import/export couldn’t be easier"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

JE

Jack E.

IT & Data Manager

> "Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561377)

RH

Rachel H.

Company Secretary

> "Great for task management and recording field/workshop service activities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

DW

Dionne W.

Marketing Exec

> "the email functionality is over complicated"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439483)

John S.

Social Media Consultant

> "Its entry-level plan is free, which can be a great option for small businesses that are just starting out."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

HS

Helen S.

Director

> "Nothing springs to mind, other than having to remember to manually input contact details, or delete them when they move to another company"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2746120)

BW

Brett W.

Sales Manager

> "Good customization options for on shelf CRM / Sales Lead platform."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136565)

JP

Jackie P.

Director

> "Pricing seems to change and features sometimes difficult to get the best out of them"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2327039)

RW

Roy W.

Manager - RSSS

> "I have been very impressed with the ease of use, stability and how we are able to add personalisation and features as it fits our organisational..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137567)

RZ

Ri Z.

Senior UX Researcher

> "It's very difficult to set up."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3210710)

RH

Rachel H.

Company Secretary

> "We find it very easy to use and can add or take off any fields we need to fully customise to the needs of the business."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

KB

Ken B.

Aftersales Data Partner

> "Nothing stands out reading emails attached"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561272)

[View Reviews](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows,..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

EL

Evan L.

Regional Business Manager

> "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

KA

Khyan A.

Manager

> "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

KA

Khyan A.

Manager

> "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

Matt S.

Activation Manager

> "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831)

VR

Verified Reviewer

Marketing Manager CRM

> "It can be hard to finetune to specific needs and existing things require rework to business special needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

DT

Dolores T.

Teacher

> "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

EM

Ezekiel M.

Systems Engineer

> "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

VR

Verified Reviewer

Power platform developer

> "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

PG

Phani G.

accounts manager

> "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223)

MM

Musa M.

Software Developer

> "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

SA

Steven A.

Multimedia Specialist

> "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

IS

Intiaj S.

Owner

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800)

JA

Jaime A.

Owner

> "I am a very small oen employee business and the cost is too much for me at the moment"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

RA

Rizwan A.

Development Manager

> "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212)

SS

Sergio S.

Ports Operations Manager

> "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

AB

Aaron B.

Manufacturing Engineer

> "I have not migrate into new outlook because of this."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

KC

Kajo C.

Ecom Exec

> "The learning curve is steep, especially if you aren't used to MS way of doing things."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828)

Hicham M.

Freelance Character Designer

> "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

BJC

Barbara Jessica C.

Marketer

> "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

VR

Verified Reviewer

Health care administrator

> "Implementation could be complex without proper training and learning."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952)

VR

Verified Reviewer

Analyst

> "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

SE

Santiago E.

Coordinador de bodega

> "I consider the cost of one professional license is a bit expensive"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023)

KA

Khyan A.

Manager

> "From an SDR lens, the biggest win is visibility and structure in the sales pipeline."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

RM

Rodney M.

Kitchen and appliances installation

> "The outlook email , is very annoying, you never see when arrived the email"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6474055)

RK

Ritesh K.

freelancer

> "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779)

SM

Seriana M.

Estimator

> "There are long lag times and the processing times can take a while and sometimes there is a disconnect and the process has to be restarted"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4974298)

Eric T.

Manager, Project Management Office

> "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353)

RG

Rne G.

Sales

> "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

## User interface

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)

4.45 (453)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,819)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Spotler CRM

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#features)

Dynamics 365

27/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

### Recognition

No recognitions have been awarded to Spotler CRM

Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Spotler CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Spotler CRM

-   By Spotler
-   Located in Netherlands
-   Founded in

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

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vs

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[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

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