# Compare Spotler CRM vs EngageBay CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Spotler CRM and EngageBay CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/88929-178819/Really-Simple-Systems-CRM-vs-EngageBay-Marketing

---

# Spotler CRM vs EngageBay CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Spotler CRMEngageBay CRM2/4 selected

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[## Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

418

Neutral

29

Negative

6

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [907 reviews](#user-reviews)

Positive

878

Neutral

22

Negative

7

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.2

Sales Pipeline Management

4.2

Activity Dashboard

4.8

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.7

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.7

User satisfaction

User satisfaction

4.5

User reviews[453](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.5

Customer support

4.6

User satisfaction

4.7

User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$17Per User, Per Month

-   Free version
-   Free trial

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for growing teams in both small and mid-sized B2B organizations.

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## User reviews

Pros & cons

JH

Jennie H.

Accounts

> "It has really helped us to organise all the information we have for our customers. As our business grows, employees know where to go to find the..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4762779)

SA

Stuart A.

Mortgage Adviser

> "The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

TO

Tareq O.

Sales Engineer

> "Assigning tasks also helps in tracking and sharing ideas among team members, which enhances interaction with customers and creates new ways to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

JS

Jennifer S.

Admin

> "To add something to an existing contact you need to find the contact, click the contact, click edit, make your change, save. And the system isn't..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

FT

Fiona T.

Practice Administrator

> "Using Really Simple Systems CRM has been really helpful for our business, after the initial time needed to upload all our data, it has meant that we..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136358)

KC

Kirsten C.

Company Director

> "Would be helpful to be able to format fonts in system (bold, italic, highlight etc)The server can be a bit slow"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733849)

John S.

Social Media Consultant

> "Additionally, Really Simple Systems CRM offers a range of training and support resources, including video tutorials, webinars, and a knowledge base,..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

SM

Stuart M.

Sales Manager

> "The emailer, is not that straight forward, getting fonts and spacing is difficult, and not obvious if you make mistakes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733860)

TO

Tareq O.

Sales Engineer

> "Additionally, RSS.CRM reports help in tracking opportunities, linking them to campaigns, identifying products to develop, and constantly consulting..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

IT

Ian T.

Director

> "The quotes templates are a bit basic, would like more customization on layouts"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

MW

Monica W.

Billing Manager

> "What I like most about this software is being able to easily have all the information for each client in one place and being able to quickly figure..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

TH

Tanner H.

Director Of ops

> "Calendar functions are not very user friendly nor do they allow you to add company events to the calendar"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4224684)

MW

Monica W.

Billing Manager

> "RSS CRM has really helped me to keep track of my day to day activities and to keep all of our contacts and projects in one place. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

WC

Will C.

Managing Director

> "Keep getting glitches, Can't log onto two systems on one web browser etc"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136223)

SA

Stuart A.

Mortgage Adviser

> "The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

SD

Sheena D.

owner

> "The lists and reports terminology could be simplified, it doesnt really make sense and we end up guessing or asking for help."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136466)

TD

Thao D.

Chief Accountant

> "The software helps our work easier to manage and at the same time, tracking customers so we can improve our business effectiveness."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733937)

Reunaldo P.

Senior Data Analyst

> "There are no options for customizing the user interface or reports."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

AC

Angela C.

MArketing

> "throughout the whole software you can change the options so that it is specific to our business needs this is the most attractive feature of RSS. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4180806)

Miyuru R.

Country manager

> "in Really Simple Systems CRM is a software we Can't customize every tab"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4208414)

Lori A.

Founder

> "I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

Reunaldo P.

Senior Data Analyst

> "The mobile app is also very simple and does not sync with the desktop version."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

RC

Ranj C.

Admin

> "Using the CRM for our small business has been extremely helpful as we are a new SME company, we are hoping to get more us as we progress as a..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4222627)

PS

Peter S.

Head of HR Operations

> "This makes reviewing previous emails incredibly difficult."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4748771)

IT

Ian T.

Director

> "With this CRM the only data fields I need to see are what I pre-difine, so not overloaded with blank fields which is great."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

VR

Verified Reviewer

Procurement Manager

> "unable to use a contact in more than one account"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4789310)

Lori A.

Founder

> "The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

JW

Jennifer W.

Client Relationship Support

> "Sometimes the display changes for no reason. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4181048)

John S.

Social Media Consultant

> "Really Simple Systems CRM offers a range of pricing plans to fit the needs and budgets of businesses of all sizes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

DG

Danny G.

Sales Agent

> "I have yet to find anything I do not like My use is fairly straightforward in the sense of customer management"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

SA

Stuart A.

Mortgage Adviser

> "I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be all..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

KH

Kevin H.

sales manager

> "The Mail marketing tool lacksin customization options."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3522791)

TO

Tareq O.

Sales Engineer

> "It offers excellent customer relationship management and email management features, which are essential for obtaining new opportunities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

SC

Sarah C.

Assistant Editor

> "Hyphenated names don't seem to work in the search function"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3449041)

MW

Monica W.

Billing Manager

> "I am able to get to each project quickly and to review notes to see what is going on with each client."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

Scott A.

Director

> "The email marketing tool doesnt have a plain text option."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439358)

NG

Neil G.

Sales Consultant

> "TMS Software as a business have the complete assurance of a visual sales pipeline and opportunities so the business in these difficult times is safe..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439375)

HB

Helen B.

director

> "That we can't search key words to bring up a file."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

HB

Helen B.

director

> "I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

JS

Jennifer S.

Admin

> "Everything just seems a bit complicated and not so simple!"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

Limuel M.

Senior Data Analyst

> "RSS CRM is an excellent choice for small and medium-sized businesses in need of a simple and user-friendly CRM solution."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4625786)

FK

Francine K.

Account Manager

> "I struggle with the reporting side as this seems a bit complicated to me."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3443861)

DG

Danny G.

Sales Agent

> "The RSS com is so easy to use and adapt to my own personal requirements Organising my database and using data import/export couldn’t be easier"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

JE

Jack E.

IT & Data Manager

> "Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561377)

RH

Rachel H.

Company Secretary

> "Great for task management and recording field/workshop service activities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

DW

Dionne W.

Marketing Exec

> "the email functionality is over complicated"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439483)

John S.

Social Media Consultant

> "Its entry-level plan is free, which can be a great option for small businesses that are just starting out."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

HS

Helen S.

Director

> "Nothing springs to mind, other than having to remember to manually input contact details, or delete them when they move to another company"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2746120)

BW

Brett W.

Sales Manager

> "Good customization options for on shelf CRM / Sales Lead platform."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136565)

JP

Jackie P.

Director

> "Pricing seems to change and features sometimes difficult to get the best out of them"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2327039)

RW

Roy W.

Manager - RSSS

> "I have been very impressed with the ease of use, stability and how we are able to add personalisation and features as it fits our organisational..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137567)

RZ

Ri Z.

Senior UX Researcher

> "It's very difficult to set up."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3210710)

RH

Rachel H.

Company Secretary

> "We find it very easy to use and can add or take off any fields we need to fully customise to the needs of the business."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

KB

Ken B.

Aftersales Data Partner

> "Nothing stands out reading emails attached"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561272)

[View Reviews](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

DM

Desiree M.

Caregiver

> "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

DM

Desiree M.

Caregiver

> "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

NP

Nipa P.

Business Administrator

> "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

AH

Andy H.

Director

> "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

CS

Chris S.

Owner

> "Our forms on our website seem to sometimes load slowly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

AL

Angelina L.

Social Media Manager

> "This consolidation streamlines workflow and reduces the need for multiple software subscriptions."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

AP

Aswathy P.

Marketing Operation Associate

> "The lack of downloading the report options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

RB

Rui B.

R&D Manager

> "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

NB

Nick B.

Senior Operations

> "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

RL

Rongle L.

Manager

> "I don't like receiving to many emails from it."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

VR

Verified Reviewer

Project Manager

> "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239)

SG

Sumit G.

Digital Marketing Manager

> "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952)

RS

Rob S.

CEO

> "Support chat is fast but low quality. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

SK

Shiva K.

Chief research officer

> "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

SK

Shireen K.

Marketing Analyst

> "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

DC

Dori C.

Tech Admin

> "I can't build a custom apps that my team comes up with to integrate with the system"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198)

KE

Kathrin E.

KAM Spain

> "It is easy to set-up, loved the fact that you can add email tracking and automatic integration of google correspondence in Engagebay. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315184)

SC

Steve C.

VP of Marketing and Communications

> "It's not the BEST platform out there. And it's priced that way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6396988)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

## User interface

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)

4.45 (453)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

4.65 (907)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Spotler CRM

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#features)

EngageBay CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

### Recognition

No recognitions have been awarded to Spotler CRM

EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value CRMSoftware (2023) 

Best Value CRMSoftware (2022) 

### Deployment & support

Spotler CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Spotler CRM

-   By Spotler
-   Located in Netherlands
-   Founded in

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

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4.2

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[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

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