Spotler CRM vs Surefire CRM: Which is a better fit?

Its a really easy to use system, a great way to record information which is accessible to the whole team. Easy to track progress with opportunities and tasks.

Norbert N

Energy Manager

Now everything is together. Before I call a customer, I have the information at my fingertips and it is difficult to catch me on a distraction.

It is very simple to use, got lots of great features, all the information is laid out well and easily the best kind of system i have used.

Lack of flexibility around dashboard and lack of integration with productivity tools such as Outlook.

The best thing is that after having to pay for every amendment, upgrades to the system are included in the price. I find the support team helpful and responsive and I would recommend them.

A little annoying doesn’t hold Company Name, Email Address and have to renter these every time access RSS.

The tech support has been brilliant - they are very responsive to an email request for help and sort out my problems very quickly.

Occasionally it crashes- but this usually lasts no longer than a couple minutes.

All of the pre-built campaigns are effective, look great and typically get a great response. I'm not creative or a great designer so their stuff looks great to me and is effective.

It seems there is something missing, until you log in the next day and either find what you missed or support had built it overnight. All you have to do is ask and it's there.

I am more and more impressed as I use the program. After acquainting myself with data-base-speak, I find it a solid program with features that continue to impress me.

We made some errors with initial data import due to lack of knowledge about how the system worked, and that caused us to have to do some data clean-up.

Surefire has enabled us to do just that, and more. The ease of use, combined with the wealth of existing content and amazing tools has exceeded our expectations.

When editing someones profile, if you need to switch between screens/tabs to type in a phone #, the phone # disappears if you have only typed it part of it. Then you need to keep retyping.

The platform itself is great and can really help you take your business to the next level, but their customer service is what makes Surefire truly great.

I feel there is a limited library of flyers, emails, and social media posts to use.