# Compare Spotler CRM vs Bigin by Zoho CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and Spotler CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/88929-204998/Really-Simple-Systems-CRM-vs-Bigin-by-Zoho-CRM

---

# Bigin by Zoho CRM vs Spotler CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bigin by Zoho CRMSpotler CRM2/4 selected

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

[## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$7.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

Based on [730 reviews](#user-reviews)

Positive

712

Neutral

16

Negative

2

[## Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

418

Neutral

29

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.6

Lead Management

4.5

Sales Pipeline Management

4.7

Activity Dashboard

4.5

71%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.2

Sales Pipeline Management

4.2

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.7

User reviews[730](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.5

User satisfaction

4.5

User reviews[453](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$7Per User, Per Year

-   Free version
-   Free trial

Price starts from

$17Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

Best for

Designed for growing teams in both small and mid-sized B2B organizations.

## User reviews

Pros & cons

NG

Nabil G.

CEO

> "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

VR

Verified Reviewer

Co-Founder COO

> "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As we..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766)

AK V.

VP - Sales

> "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310)

Clarisa P.

COO

> "This can limit the evaluation during the free trial for teams that need stronger process control"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280)

IP

Ibrahim P.

Manager

> "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271)

OM

Obed M.

Operations Manager

> "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

AB

Alison B.

Co-Founder

> "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674)

TK

Tigran K.

Owner

> "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191)

NG

Nabil G.

CEO

> "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

MS

Morgan S.

Marketing and Sales Manager

> "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955)

SM

Sergio M.

CEO

> "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173)

Eduard X.

Sales and Business Development

> "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM data,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MA

Max A.

owner

> "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943)

AG

Amanda G.

Office Manager

> "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309)

LT

Laurence T.

Director

> "Some basic feature you would expect, ie native text messaging is not included."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387)

Tamalyn J.

Founder

> "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and KBs..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213)

HH

Harry H.

Co-Founder

> "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132)

HB

Holly B.

Consultant

> "Bigin offers a good level of customization, allowing users to tailor fields, stages, and workflows to fit their specific business needs."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6348883)

HP

Helmut P.

Geschäftsführer

> "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

BL

Brendan L.

Operations Director

> "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330)

LJ

Luiz J.

Diretor

> "The limit of dashboard elements and lack of conversion rate"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486)

NV

Natalia V.

BDM

> "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

KL

Kathy L.

CEO

> "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

VR

Verified Reviewer

CEO

> "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447)

OM

Obed M.

Operations Manager

> "Forms do not allow editing/updating records"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

SB

Salma B.

Owner

> "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506)

MM

Mathew M.

Implementation Consultant

> "The feature set is a little lacking, the UI can be confusing at times"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078)

VR

Verified Reviewer

Digital Marketing Specialist

> "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247)

DR

Daniele R.

Administrative Director

> "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760)

AD

Abhilash D.

Assistant Manager

> "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671)

AC

Adhith C.

Director

> "Doesnt allow integration with facebook ads forms"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121)

AS

Antonio S.

Web Designer, SEO, Marketer

> "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914)

Eduard X.

Sales and Business Development

> "Iy may lack some advanced customization options."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams of..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MR

Maksymilian R.

Co-owner

> "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241)

PB

Piotr B.

Key Account Manager

> "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297)

AB

Andrea B.

Business and Partnership Associate

> "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic option..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812)

Wendell N.

Managing Director

> "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246)

VR

Verified Reviewer

COO

> "I believe the only thing is the billing for US companies is not very intiutive."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064)

OD

Olu D.

CEO

> "Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6351309)

TC

Trevor C.

none

> "Short trial time if you not into IT systems can take a while to set up"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272)

KvP

Kévin P.

CEO

> "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455)

TF

Tahli F.

Managing Director

> "Doesn't integrate with Zoho Books on the free version"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760)

NV

Natalia V.

BDM

> "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

MK

Madhvendra K.

Director

> "Some Customisation is not available."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422)

VS

Vivan S.

marketing Head

> "For anyone running a small business or freelancing, it removes all the clutter and just helps you focus on closing deals."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6813168)

Sneha Y.

Sales Executive

> "It seems slow to me sometimes and email options seems less."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790)

VR

Verified Reviewer

President

> "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230)

PR

Parthiv R.

Founder

> "User access/permissions functionality is not very detailed"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775)

RDM

Rahul Dev M.

CEO

> "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

WM

Wong M.

Property Realtor

> "Onboarding is less than ideal."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

JT

June T.

owner

> "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032)

KL

Kathy L.

CEO

> "It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

PK

Peter K.

CEO

> "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574)

LV

Laure V.

EI

> "I cannot add my business email - i will try to contact the sales support"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255)

VR

Verified Reviewer

web developer

> "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

TK

Tre K.

Owner

> "It took awhile to get my email configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622)

WM

Wong M.

Property Realtor

> "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

SS

Stefano S.

Freelance

> "It's designed for freelancers and small agencies, so it lacks small features like a time tracker."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422)

MB

Michael B.

Business Dev Manager

> "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087)

TD

Tribhuvan D.

BDE

> "Too many features are sometimes confusing."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231)

BS

Brian S.

Owner

> "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without bloat."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

ND

Nick D.

VP

> "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476)

BS

Brian S.

Owner

> "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

AC

Alexis C.

Technologist

> "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284)

SH

Stephen H.

Chief Strategy Officer

> "I like the comprehensive features typically found in more costly software such as Salesforce, but at a very affordable price."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7051387)

Heather N.

CEO

> "The way their email toppers and incoming contacts works is a bit cumbersome"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4879746)

VR

Verified Reviewer

Ceo

> "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673)

RB

Robert B.

CEO

> "Support is slow to respond."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010)

AK

Akash K.

Product Manager

> "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495)

VR

Verified Reviewer

Marketing Manager CRM

> "Limited customizing options, overall not so useful from mobile in our case."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387)

NB

Neha B.

BDE

> "The tool offers detailed reporting and analytics features, allowing users to track key metrics,"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542)

SN

Sunil N.

Medical Record Review

> "Also, the integrations with other Zoho apps can be a bit tricky to set up."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925)

BG

Bhanu G.

Head of Marketing

> "It helped me keep track of all my contacts, follow-ups, and deals in one place."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001)

HP

Helmut P.

Geschäftsführer

> "The integration of whatsApp is not offered - at least in the free trial version."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

ŁUkasz B.

CEO

> "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133)

AI

Aswadhram I.

Business Development Executive

> "That's the only thing I found difficult."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945)

NG

Naveen G.

Operations Manager

> "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551)

JH

Jenn H.

Business Operations

> "The customer support team, while responsive, is not particularly effective at actually resolving issues. "

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4846892)

[View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

JH

Jennie H.

Accounts

> "It has really helped us to organise all the information we have for our customers. As our business grows, employees know where to go to find the..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4762779)

SA

Stuart A.

Mortgage Adviser

> "The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

TO

Tareq O.

Sales Engineer

> "Assigning tasks also helps in tracking and sharing ideas among team members, which enhances interaction with customers and creates new ways to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

JS

Jennifer S.

Admin

> "To add something to an existing contact you need to find the contact, click the contact, click edit, make your change, save. And the system isn't..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

FT

Fiona T.

Practice Administrator

> "Using Really Simple Systems CRM has been really helpful for our business, after the initial time needed to upload all our data, it has meant that we..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136358)

KC

Kirsten C.

Company Director

> "Would be helpful to be able to format fonts in system (bold, italic, highlight etc)The server can be a bit slow"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733849)

John S.

Social Media Consultant

> "Additionally, Really Simple Systems CRM offers a range of training and support resources, including video tutorials, webinars, and a knowledge base,..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

SM

Stuart M.

Sales Manager

> "The emailer, is not that straight forward, getting fonts and spacing is difficult, and not obvious if you make mistakes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733860)

TO

Tareq O.

Sales Engineer

> "Additionally, RSS.CRM reports help in tracking opportunities, linking them to campaigns, identifying products to develop, and constantly consulting..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

IT

Ian T.

Director

> "The quotes templates are a bit basic, would like more customization on layouts"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

MW

Monica W.

Billing Manager

> "What I like most about this software is being able to easily have all the information for each client in one place and being able to quickly figure..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

TH

Tanner H.

Director Of ops

> "Calendar functions are not very user friendly nor do they allow you to add company events to the calendar"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4224684)

MW

Monica W.

Billing Manager

> "RSS CRM has really helped me to keep track of my day to day activities and to keep all of our contacts and projects in one place. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

WC

Will C.

Managing Director

> "Keep getting glitches, Can't log onto two systems on one web browser etc"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136223)

SA

Stuart A.

Mortgage Adviser

> "The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

SD

Sheena D.

owner

> "The lists and reports terminology could be simplified, it doesnt really make sense and we end up guessing or asking for help."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136466)

TD

Thao D.

Chief Accountant

> "The software helps our work easier to manage and at the same time, tracking customers so we can improve our business effectiveness."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733937)

Reunaldo P.

Senior Data Analyst

> "There are no options for customizing the user interface or reports."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

AC

Angela C.

MArketing

> "throughout the whole software you can change the options so that it is specific to our business needs this is the most attractive feature of RSS. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4180806)

Miyuru R.

Country manager

> "in Really Simple Systems CRM is a software we Can't customize every tab"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4208414)

Lori A.

Founder

> "I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

Reunaldo P.

Senior Data Analyst

> "The mobile app is also very simple and does not sync with the desktop version."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

RC

Ranj C.

Admin

> "Using the CRM for our small business has been extremely helpful as we are a new SME company, we are hoping to get more us as we progress as a..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4222627)

PS

Peter S.

Head of HR Operations

> "This makes reviewing previous emails incredibly difficult."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4748771)

IT

Ian T.

Director

> "With this CRM the only data fields I need to see are what I pre-difine, so not overloaded with blank fields which is great."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

VR

Verified Reviewer

Procurement Manager

> "unable to use a contact in more than one account"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4789310)

Lori A.

Founder

> "The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

JW

Jennifer W.

Client Relationship Support

> "Sometimes the display changes for no reason. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4181048)

John S.

Social Media Consultant

> "Really Simple Systems CRM offers a range of pricing plans to fit the needs and budgets of businesses of all sizes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

DG

Danny G.

Sales Agent

> "I have yet to find anything I do not like My use is fairly straightforward in the sense of customer management"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

SA

Stuart A.

Mortgage Adviser

> "I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be all..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

KH

Kevin H.

sales manager

> "The Mail marketing tool lacksin customization options."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3522791)

TO

Tareq O.

Sales Engineer

> "It offers excellent customer relationship management and email management features, which are essential for obtaining new opportunities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

SC

Sarah C.

Assistant Editor

> "Hyphenated names don't seem to work in the search function"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3449041)

MW

Monica W.

Billing Manager

> "I am able to get to each project quickly and to review notes to see what is going on with each client."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

Scott A.

Director

> "The email marketing tool doesnt have a plain text option."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439358)

NG

Neil G.

Sales Consultant

> "TMS Software as a business have the complete assurance of a visual sales pipeline and opportunities so the business in these difficult times is safe..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439375)

HB

Helen B.

director

> "That we can't search key words to bring up a file."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

HB

Helen B.

director

> "I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

JS

Jennifer S.

Admin

> "Everything just seems a bit complicated and not so simple!"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

Limuel M.

Senior Data Analyst

> "RSS CRM is an excellent choice for small and medium-sized businesses in need of a simple and user-friendly CRM solution."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4625786)

FK

Francine K.

Account Manager

> "I struggle with the reporting side as this seems a bit complicated to me."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3443861)

DG

Danny G.

Sales Agent

> "The RSS com is so easy to use and adapt to my own personal requirements Organising my database and using data import/export couldn’t be easier"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

JE

Jack E.

IT & Data Manager

> "Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561377)

RH

Rachel H.

Company Secretary

> "Great for task management and recording field/workshop service activities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

DW

Dionne W.

Marketing Exec

> "the email functionality is over complicated"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439483)

John S.

Social Media Consultant

> "Its entry-level plan is free, which can be a great option for small businesses that are just starting out."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

HS

Helen S.

Director

> "Nothing springs to mind, other than having to remember to manually input contact details, or delete them when they move to another company"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2746120)

BW

Brett W.

Sales Manager

> "Good customization options for on shelf CRM / Sales Lead platform."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136565)

JP

Jackie P.

Director

> "Pricing seems to change and features sometimes difficult to get the best out of them"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2327039)

RW

Roy W.

Manager - RSSS

> "I have been very impressed with the ease of use, stability and how we are able to add personalisation and features as it fits our organisational..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137567)

RZ

Ri Z.

Senior UX Researcher

> "It's very difficult to set up."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3210710)

RH

Rachel H.

Company Secretary

> "We find it very easy to use and can add or take off any fields we need to fully customise to the needs of the business."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

KB

Ken B.

Aftersales Data Partner

> "Nothing stands out reading emails attached"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561272)

[View Reviews](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

## User interface

4.71 (730)

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)

4.45 (453)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bigin by Zoho CRM

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features)

Spotler CRM

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#features)

### Recognition

Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Spotler CRM

### Deployment & support

Bigin by Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Spotler CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bigin by Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

Spotler CRM

-   By Spotler
-   Located in Netherlands
-   Founded in

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