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Organizations that want to monitor their employees activity on their Windows computers and protect their company against internal threats, employee fraud and improve staff productivity.
MSPs seeking more revenue & profitability, and IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage less than 100 to more than 50,000 endpoints
A great product that makes monitoring staff activity easy. Staff are aware that they are being monitored and this quickly improves their focus to work smarter.
Some conflicts on some systems cause the application to crash. Updating works, but only mostly requiring some manual intervention.
Very happy and satisfied. I was not able to find anything comparable that shows live screens of staff computers this affordable and easy to use.
Also, there have been a couple of times that it stopped taking screenshots for no reason and the database either had to be moved or a new one created to get it working again.
It's view history like video is a perfect tool indeed. It is very easy to use, implement and superb way of keeping eyes on the users and to get information what other workers are doing.
Getting the client installed on some PCs is a pain.
Ease Of use, Features are amazing! look back period is very good and important tool.
Not backward comparability with agents, it stops me from doing updates, we have about 10 computers doing the monitoring, by deploying update we have to do all of them at the same time.
The feature set is huge and its automation capabilities are excellent. Support is generally good and their techs are knowledgeable more often than not.
Have been totally disappointed to have t wait over 4 months to get patching sorted, no amount of calls could fix the issue that made us look so incompetent to our customers.
Super happy to have this tool. It makes life funu for our IT office which makes them even more proactive than traditional reactive.
Terrible customer service, NO Support, slow, lousy features for the price.
All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput.
The mobile device management module does not work well.
The visual design of Kaseya is very pleasant on the eyes. Its so easy to spot tickets coming in from different queues, updates and more thanks to its smart design.
It isn't intuitive enough and you can end up configuring it in a way that causes you problems further down the line.
Prioritize real-user-identified key features according to your needs to find your best fit.
SoftActivity Monitor
Kaseya VSA
Top FeaturesSoftActivity Monitor
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Kaseya VSA
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