Action1 vs SoftActivity Monitor: Which is a better fit?

Once I added our domain, the computers started showing up in the dashboard immediately. It has an excellent suite of tool that helps the IT department save time.

The Remote Desktop feature is missing the option for file transfers and chat but both are on the roadmap for future updates. The agent is currently only available for Windows.

There's a clear and comprehensive development roadmap and the up to 100 devices for free model is amazing - incredibly useful for small businesses and/or trialling the system.

Jeremy J

IT Manager

I also was limited to one login for an administrator at first but that was opened up recently to more than one.

AWESOME support and very quick to help. The cost is amazing!!! The tool is easy to deploy and very easy to maintain.

I think some of the information can be hard to find, or you have to drill down. For example finding if a machine has low disk space.

Very fair pricing and simple to set up. The real-time updates in the GUI are impressive and there looks to be some rapid and useful development underway.

No native Chat Client to communicate with the user.

A great product that makes monitoring staff activity easy. Staff are aware that they are being monitored and this quickly improves their focus to work smarter.

Some conflicts on some systems cause the application to crash. Updating works, but only mostly requiring some manual intervention.

Very happy and satisfied. I was not able to find anything comparable that shows live screens of staff computers this affordable and easy to use.

Also, there have been a couple of times that it stopped taking screenshots for no reason and the database either had to be moved or a new one created to get it working again.

laura l

IT Specialist

It's view history like video is a perfect tool indeed. It is very easy to use, implement and superb way of keeping eyes on the users and to get information what other workers are doing.

Getting the client installed on some PCs is a pain.

Ease Of use, Features are amazing! look back period is very good and important tool.

Not backward comparability with agents, it stops me from doing updates, we have about 10 computers doing the monitoring, by deploying update we have to do all of them at the same time.