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DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.
SPRY is the preferred choice of physical therapists, occupational therapists, and speech language pathologists across the U.S. who are looking for smart, efficient, and profitable growth.
The platform is able to be fully customized and everyone I have had the opportunity to work with has been prompt, polite and effective. I am very happy with my decision to use them as our EHR.
So I suffer through these issues, understanding that in 5 years of use, the problems have not improved-they've actually worsened.
It is easy to customize, easy to use, has the best ipad functionality, excellent customer support, fair pricing and is fast.
What upsets me is that there is no one to speak to in regards to support. I have lost alot of time because the website will not allow me to reset my password.
I love the ability to customize my own templates and create forms that will work for my practice. I enjoy the sleek design and ability to use the App for easy access in the field.
Poor onboarding process. Incompetent staff, unauthorised billing, security breach, non- existent customer service.
This still feels like a relatively young product with great potential. The price is very appealing.
As a medical director, I was unable to do the data searches required and task completions that were required. That’s not even speaking on the business end where the financial interface was poor.
They are responsive, eager to help, and genuinely interested in making sure their system meets the needs of their clients.
I would like a way for patients to be warned regarding expiring authorizations and not be able to schedule out past their current auth in their chart to prevent any missed tasks.
I have been very happy with SPRY. The customer service and interaction with the SPRY staff have always been productive and I feel they have my clinic's best interest in mind.
Payment trouble for some patients. Not sure if it is just my browser, but I have to refresh the page a lot with SPRY, as my schedule will not repopulate after I finish documenting for a patient.
Ease of use, documentation flow very easy to navigate, strong billing, and prompt communication with excellent customer service from the Spry team.
Spry runs through updates frequently which does confuse me from time-to-time.
Overall, we trust them and know they seem to really care about our business's success and us as business owners, and we enjoy working with them.
There are a few key features currently missing that would significantly enhance its utility from a practice management perspective.
Loni M.: My name is Loni. I'm a licensed therapist and I give DrChrono a four rating. For more like this click here. I use DrChrono on a daily basis for scheduling all of my sessions with my clients and navigating all of their billing and just keeping track of everything that comes along with providing the care for the current clients that I provide service for. I like the ease of being able to schedule and move around clients, also working within each separate client's profile is really easy to access everything that I need and I know exactly where to find different pieces of their file. Something I dislike about DrChrono is I sometimes feel I will click onto something and then save it and come to find out it doesn't always do that for me. That may be a user end issue, but I definitely run into that sometimes, or even maybe the refreshing. But dealing with HIPAA compliant software is that's definitely a common thing that you experience.
DrChrono
SPRY
Top FeaturesSPRY
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