# Compare DrChrono vs EZClaim 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DrChrono and EZClaim based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/89392-106348/drchrono-Practice-Management-vs-EZClaim-Medical-Billing

---

# DrChrono vs EZClaim Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DrChronoEZClaim2/4 selected

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

[## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.9

Ease of Use

4

Customer Service

3.6

Reviews Sentiment

Based on [488 reviews](#user-reviews)

Positive

360

Neutral

45

Negative

83

[## EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

118

Neutral

9

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 1,848 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Feature ratings

HIPAA Compliant

3.5

Charting

2.7

Billing & Invoicing

2.1

Claims Management

2.7

Appointment Management

2.3

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.6

Charting

NA

Billing & Invoicing

4.6

Claims Management

4.4

Appointment Management

4.3

User satisfaction

User satisfaction

3.9

User reviews[488](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Ease of use

4.0

Functionality

3.9

Value for money

3.7

Customer support

3.6

User satisfaction

4.5

User reviews[128](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$149Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency.

Best for

EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system with a robust credit card processing option for the small-to-medium size offices.

## User reviews

Pros & cons

AS

Adewale S.

HIO

> "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650)

AK

Andrew K.

Owner - Clinic Director

> "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were vanishing..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816)

LF

Larisa F.

Nurse Practitioner

> "Many customizable features for documentation and notes which can be used for a variety of medical practices."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617)

AB

Ahmad B.

MD

> "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation that..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

AM

Alfiya M.

Software Engineer

> "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248)

AK

Andrew K.

Owner - Clinic Director

> "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues, time..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816)

CD

Chris D.

Owner

> "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro, while..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647)

CH

Charbel H.

Chiro

> "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate has..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036)

AH

Adam H.

D.C.

> "I like being able to schedule patient’s from my phone app."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809)

TW

Teya W.

Doctor of Nurse Practitioner

> "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues accessing..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

AM

Alfiya M.

Software Engineer

> "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248)

AB

Ahmad B.

MD

> "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted practice..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

CS

Chandra S.

PMHNP-BC

> "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604)

YE

Yasmina E.

Physician

> "Unavailability and unreliability of tech support are the major problems."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126)

EM

Ezra M.

Owner

> "I like how easy it is to find my ICD10 codes with this software. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771)

AB

Ahmad B.

MD

> "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff completely..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

AJ

Abby J.

Medical Records

> "This is great to use for anyone that has to deal with medical records."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911)

AB

Ahmad B.

MD

> "After committing to DrChrono I discovered the system is virtually unusable without major workarounds."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

EL

Ellen L.

NP

> "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my questions."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168)

AB

Ahmad B.

MD

> "The system is outdated, painfully slow, and nearly impossible to navigate."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

Kourosh B.

Physician

> "Bells and Whistles looked good and promising for tele health visits and specific customization."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244)

KG

Kelly G.

Owner

> "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with you”…when..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355)

VR

Verified Reviewer

Product Manager

> "Excellent and easy-to-configure views to manage the appointment slots"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921)

TL

Todd L.

Owner

> "They are making changes that will run customers off!!"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405)

VR

Verified Reviewer

physician

> "superbill is pretty easy to useI liked the patient reminder options"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668)

CD

Chris D.

Owner

> "The scheduler options for making patient careplans were severely limited compared to other EHRs."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647)

PM

Pradeep M.

Physician Owner

> "Cost effective."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040)

JJ

Justine J.

Vice President

> "There isn't a person you can contact or talk to about issues."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255)

OK

Omar K.

VP of Operations

> "One of the few EHR that wo4ks well as an app"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908)

SC

Samuel C.

Owner

> "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of my..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444)

LW

Lee W.

DPM

> "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531)

AH

Adam H.

D.C.

> "The navigation is very slow so I don’t know whether they are running updates or the server is just slow."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809)

JC

Jason C.

Owner

> "Customization was nice."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942)

KK

Katherine K.

PMHNP

> "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months is a..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508)

AS

Amy S.

Clinical Massage Therapist

> "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311)

SA

Shahla A.

MD

> "Their abrupt slow speed in the middle of a busy day when our whole medical business comes to a stand still."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6237717)

NV

Nadeem V.

Vitreoretinal Surgeon

> "The API integrates into several third party apps that extend the capability of the system beyond the base system."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2086453)

ZP

Zachary P.

President

> "Financial Numbers are not accurate!"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304)

LM

Lo M.

Clinician

> "It allows me to access everything I need for my patients all in one spot."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765)

TW

Teya W.

Doctor of Nurse Practitioner

> "This has cost me many patients due their software not working, including OnPatient."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

LH

Lindsy H.

Billing Manager

> "Overall, Dr.Chrono would be a great addition to a medical practice, or a specialty practice as all your medical records,..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2210323)

SW

Sherri W.

Owner Physician

> "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

JdAU

Jean d'Amour U.

Consultant

> "It keeps improving its functionality."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854)

JJ

Justine J.

Vice President

> "Support is not helpful."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255)

NV

Nadeem V.

Vitreoretinal Surgeon

> "The iPad first interface is perfect for a tech forward practice. And the price/feature ratio is the best on the market, in..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2086453)

SC

Samuel C.

Owner

> "I can't believe this product is as highly rated as it is, the customer service is beyond bad."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444)

CC

Carol C.

Billing Manager

> "The feature we liked best was auto posting of insurance payments."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100)

SW

Sherri W.

Owner Physician

> "It is not the same company we started with, or the same customer service. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

SS

Scott S.

Physician

> "Comprehensive integrated system, allows for efficient patient care."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059)

MS

Moisey S.

owner

> "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922)

NV

Nadeem V.

Vitreoretinal Surgeon

> "Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2086453)

TW

Teya W.

Doctor of Nurse Practitioner

> "Also, it was very difficult to get ahold of the customer support as well."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

DJZ

Dr John Z.

Non-Force Chiropractor

> "Easy to understand video tutorials which answer most questions without having to contact support."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2102826)

SW

Sherri W.

Owner Physician

> "This company truly does not care about the consumer or correcting their issues. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

KT

Kim T.

Owner/Practitioner

> "I do like the ease of the platform and that I can customize it."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925)

JD

Jay D.

Chief Operating Officer, Physician

> "To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397)

LM

Lo M.

Clinician

> "There is a learning curve to learning the software, but is great once you learn everything you need."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765)

KK

Katherine K.

PMHNP

> "Very easy to miss important communications."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508)

WM

William M.

CEO/Founder

> "The functionality is good. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

ZP

Zachary P.

President

> "Very expensive."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304)

WM

William M.

CEO/Founder

> "The support team are beyond good."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

JD

Jay D.

Chief Operating Officer, Physician

> "On top of that we lost patients because they were billed for things that we told them that they were going to be receiving..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397)

SS

Scott S.

Physician

> "Software support is generally good and responsive."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059)

SW

Sherri W.

Owner Physician

> "I did not sign a contract with the new company. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

WM

William M.

CEO/Founder

> "Outstanding value for the money."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

Edward G.

owner

> "There are other glitches, like appointment reminders getting turned off, buttons disappearing, and new diagnoses getting..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4149993)

[View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

HH

Heather H.

Medical Billing Specialist and company president

> "Using spreadsheet style "cells" throughout the program you can easily search for items, or edit bulk items in just a few..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

HM

Heather M.

PM

> "It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

Jackson B.

Contracts Manager

> "Overall, EZClaim is very helpful for billing our so-called "standard" claims, but it presents challenges around..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

HM

Heather M.

PM

> "Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

HM

Heather M.

PM

> "I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

DM

Denise M.

Senior Controller

> "This results in large distortion of unpaid claims and make Accounts Receivable management very difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

MH

Megan H.

Utilization and Billing Specialist

> "I also really love the responsiveness of the help team. When I ran into a big problem I couldn't figure out, I got to have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

LN

Leslie N.

Office Manager

> "You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101297)

Cameron F.

Director of Operations

> "From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

Jackson B.

Contracts Manager

> "The overall design is a bit dated and the exported reports are formatted in a challenging way to make useful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

MH

Megan H.

Utilization and Billing Specialist

> "I also like that I am able to leave myself detailed notes to refer to in each claim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

KP

Krystin P.

Revenue Cycle Coordinator

> "Wish there were more options on formatting statements, the info can appear all smushed together."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7118567)

Elena S.

Billing nanager

> "Real live eligibility with Trizetto combination is a great tol to speed up the billing process."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101443)

MS

Maggie S.

Office Manager

> "It can be frustrating having to add the last four digits of the nine digit zip code."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

BK

Beth K.

Controller

> "We are easily able to load our data into the system from our EMR."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101271)

Onel M.

OWNER, MLS, BSc, CPC

> "That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

TM

Tina M.

Biller

> "I use it for several different providers and it has exactly what I need for my crazy work life."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101388)

EK

Elena K.

Billing Specialist

> "It can be a little difficult to find the right report and include the correct information on it."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7106306)

Cameron F.

Director of Operations

> "Its ability to integrate and communicate with other software systems has been especially valuable."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

WS

Wylon S.

Billing Manager

> "Resetting remote passwords without support is difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101572)

VR

Verified Reviewer

Systems Engineer

> "Our system is hosted by EZClaim and we've never had to deal with an outage from EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101433)

Onel M.

OWNER, MLS, BSc, CPC

> "At times, there can be a delayed response when urgent help is needed."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

AC

Alisha C.

Owner

> "I have used multiple billing software and this has an easy flow for insurance collections."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101548)

YY

Yury Y.

Billing

> "Inability to access or slowness are often reported by the users."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

Hanli V.

President

> "I love how detailed the software is and covers everything we need from an RCM standpoint."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101299)

MS

Melanie S.

Billing Director

> "It is hard to set up a report to get the exact information needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

MC

Michael C.

President

> "They have grown with us and their platform is easily one of the best deals in the medical billing space."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101426)

HM

Heather M.

PM

> "Cannot build custom reports."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

SF

Shanetrice F.

MEDICAL BILLER, CODER, PCT MANAGER

> "The system emphasizes ease of use and affordability over advanced automation and high-level analytics."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7113801)

Onel M.

OWNER, MLS, BSc, CPC

> "Progress cannot happen when the approach is “take it or leave it.”"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Easy to use, useful and easy to understand reports, patient bill pay option now available, patient statement options"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

HM

Heather M.

PM

> "Cannot have two instances open at once."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

MT

Melinda T.

Office Manager

> "Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

MT

Melinda T.

Office Manager

> "After our system crashed we needed help. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

JC

Jeanette C.

Billing Specialist

> "They are always pleasant and friendly. If resolving my issues was going to take longer than expected they aways kept me..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101483)

JN

Joanne N.

Bookkeeper and Medical Billing Manager

> "Expressed my concerns although same issues occurred again."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102289)

KH

Kristin H.

Owner

> "I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101738)

CHERIE F.

ADMINISTRATOR

> "I guess for me, it was time consuming in the very beginning. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

YY

Yury Y.

Billing

> "Software features fit our, and our clients' needs. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

MS

Melanie S.

Billing Director

> "Reports - not as user friendly. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

WL

William L.

Accountant

> "Claim processing is simple and reporting is exactly as needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7109642)

GR

Giovanna R.

LCSW-R, Sole Proprietor, Owner

> "Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2807543)

MS

Melanie S.

Billing Director

> "For the most part, EZClaim is easy to use. If there is an issue, tickets are dealt with in a timely manner."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The program takes a lot more training and use for a new user to be able to be confident in using the system because it is..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

VR

Verified Reviewer

Office Manager

> "Onboarding team helped our team get set up and ensured everything was running smooth."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101444)

DM

David M.

Chief Operating Officer

> "For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

CHERIE F.

ADMINISTRATOR

> "It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

DM

David M.

Chief Operating Officer

> "The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

KO

Karina O.

Senior Billing and Collections Specialist

> "overall experience is 7/8/10. if the suggestions I gave were updated than definitely could make it a 8.3/10."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

DM

Denise M.

Senior Controller

> "Reports are good as long as the imports are succesful"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

JM

Jana M.

Director of Client Services

> "You cannot use a CSV upload to add many patients at a time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741531)

MP

Mary P.

Office Manager

> "The IT department is very professional, personal and helpful when I have any issues with EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101290)

DM

David M.

Chief Operating Officer

> "The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

BK

Brandi K.

CEO

> "The claims are easy to edit and go out smoothly most of the time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101274)

AA

Alicia A.

Owner

> "We get reminders in NextStep but they do not translate to the scheduler. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764526)

JB

Jody B.

RN, Office Manager

> "EZClaim is easy to install and integrates well with our EMR. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103832)

JT

Jessica T.

Billing Specialist

> "Unable to tell how and why claims are denied."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2746896)

MS

Maggie S.

Office Manager

> "The customization and ease of use has been extremely helpful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

ER

Elizabeth R.

Owner

> "Some problems accessing the program with in the last year."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2754916)

HH

Heather H.

Medical Billing Specialist and company president

> "Absolutely the best customer service of any software I've ever used, excellent training and tech support."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

LT

Linda T.

President

> "They were patient with this non-computer person and never thought any question, as dumb or repeated was a bad one. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741457)

KO

Karina O.

Senior Billing and Collections Specialist

> "Very user friendly for what needs to be done for a small company."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

NB

Nicole B.

VP

> "you took something that was easy to use and made it so complicated ."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764493)

[View Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

## User interface

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

3.91 (488)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)

4.52 (128)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

DrChrono

Top features

28/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features)

EZClaim

26/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#features)

### Recognition

No recognitions have been awarded to DrChrono

No recognitions have been awarded to EZClaim

### Deployment & support

DrChrono

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EZClaim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DrChrono

-   By DrChrono
-   Located in United States
-   Founded in 2009

EZClaim

-   By EZClaim
-   Located in United States
-   Founded in 1997

## Popular Comparisons

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.91 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

3.9

Features

4.2

4.0

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[View full comparison](https://www.capterra.com/compare/89392-136876/drchrono-Practice-Management-vs-Pediatric-Therapy-EMR)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

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4.4

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[View full comparison](https://www.capterra.com/compare/106348-129169/EZClaim-Medical-Billing-vs-Tebra)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.91 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/89392-180899/drchrono-Practice-Management-vs-Alleva)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/)

$149/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.91 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.9

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/89392-195467/drchrono-Practice-Management-vs-Care-Patron)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$149/month

Price

$54/month

4.4

Features

4.6

4.6

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[View full comparison](https://www.capterra.com/compare/106348-178984/EZClaim-Medical-Billing-vs-Jane-App)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.91 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/89392-124590/drchrono-Practice-Management-vs-EMA)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

$149/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/106348-124590/EZClaim-Medical-Billing-vs-EMA)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.91 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

3.8

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/89392-129169/drchrono-Practice-Management-vs-Tebra)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/)

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Contact vendor for pricing

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Features

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4.6

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[View full comparison](https://www.capterra.com/compare/98735-106348/athenaOne-vs-EZClaim-Medical-Billing)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.91 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.0

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[View full comparison](https://www.capterra.com/compare/89392-122278/drchrono-Practice-Management-vs-EpicCare-EMR)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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4.6

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