--- title: "Compare DrChrono vs CharmHealth 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare DrChrono and CharmHealth based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/89392-120340/drchrono-Practice-Management-vs-ChARM-EHR" page_type: "comparison" language: "en" --- # DrChrono vs CharmHealth Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DrChronoCharmHealth2/4 selected [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) [## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4 Customer Service 3.6 Reviews Sentiment Based on [492 reviews](#user-reviews) Positive 362 Neutral 45 Negative 85 [## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting Price $25.00/month Value-for-Money 4.4 Functionality 4.1 Ease of Use 4.3 Customer Service 3.7 Reviews Sentiment Based on [153 reviews](#user-reviews) Positive 125 Neutral 12 Negative 16 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### RXNT 4.3 (498) * * * Starting Price $32.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### ChiroTouch 4.1 (1,133) * * * Starting Price $329.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 76% of reviewers rated it above 4 stars * * * ### AestheticsPro 4.4 (673) * * * Starting Price $160.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * Highest Rated ### Fusion 4.3 (708) * * * Starting Price $49.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,331 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 59%Fit Missing features Feature ratings HIPAA Compliant 3.7 Patient Records Management 2.8 Charting 2.7 Patient Scheduling 2.6 Document Management NA 76%Fit High performer Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.3 Charting 4.0 Patient Scheduling 3.7 Document Management 3.3 User satisfaction User satisfaction 3.9 User reviews[492](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Ease of use 4.0 Functionality 3.8 Value for money 3.6 Customer support 3.6 User satisfaction 4.2 User reviews[153](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.4 Customer support 3.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $25Usage Based, Per Month - Free version - Free trial Best for Best for DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency. Best for CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists. ## User reviews Pros & cons AS Adewale S. HIO > "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our client base,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650) AK Andrew K. Owner - Clinic Director > "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were vanishing from..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) LF Larisa F. Nurse Practitioner > "Many customizable features for documentation and notes which can be used for a variety of medical practices." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617) AB Ahmad B. MD > "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation that make..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) JF Jeffrey F. Owner > "It worked for me for many years until I decided to use a different program that was more specific to my field." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) AK Andrew K. Owner - Clinic Director > "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues, time spent..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) JF Jeffrey F. Owner > "I was really glad to find something customizable that worked well for my chiropractic clinic." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) CH Charbel H. Chiro > "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate has left the..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036) CD Chris D. Owner > "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro, while being..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) AB Ahmad B. MD > "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted practice..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) AM Alfiya M. Software Engineer > "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical history,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) KG Kelly G. Owner > "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with you”…when I think..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355) CS Chandra S. PMHNP-BC > "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604) YE Yasmina E. Physician > "Unavailability and unreliability of tech support are the major problems." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126) AJ Abby J. Medical Records > "This is great to use for anyone that has to deal with medical records." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911) AB Ahmad B. MD > "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff completely..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) AH Adam H. D.C. > "I like being able to schedule patient’s from my phone app." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) AB Ahmad B. MD > "After committing to DrChrono I discovered the system is virtually unusable without major workarounds." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) EL Ellen L. NP > "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my questions." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168) CD Chris D. Owner > "The scheduler options for making patient careplans were severely limited compared to other EHRs." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) AM Alfiya M. Software Engineer > "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) TW Teya W. Doctor of Nurse Practitioner > "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues accessing the..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) EM Ezra M. Owner > "I like how easy it is to find my ICD10 codes with this software. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771) AB Ahmad B. MD > "The system is outdated, painfully slow, and nearly impossible to navigate." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) VR Verified Reviewer Product Manager > "Excellent and easy-to-configure views to manage the appointment slots" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921) TL Todd L. Owner > "They are making changes that will run customers off!!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405) OK Omar K. VP of Operations > "One of the few EHR that wo4ks well as an app" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908) JJ Justine J. Vice President > "There isn't a person you can contact or talk to about issues." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) LW Lee W. DPM > "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this program..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531) KK Katherine K. PMHNP > "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months is a..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508) Kourosh B. Physician > "Bells and Whistles looked good and promising for tele health visits and specific customization." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244) MS Moisey S. owner > "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is complete..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922) JC Jason C. Owner > "Customization was nice." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942) ZP Zachary P. President > "Financial Numbers are not accurate!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304) VR Verified Reviewer physician > "superbill is pretty easy to useI liked the patient reminder options" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668) JJ Justine J. Vice President > "Support is not helpful." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) AS Amy S. Clinical Massage Therapist > "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy changes to..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311) SC Samuel C. Owner > "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of my group." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444) PM Pradeep M. Physician Owner > "Cost effective." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040) AH Adam H. D.C. > "The navigation is very slow so I don’t know whether they are running updates or the server is just slow." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) LM Lo M. Clinician > "It allows me to access everything I need for my patients all in one spot." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) SA Shahla A. MD > "Their abrupt slow speed in the middle of a busy day when our whole medical business comes to a stand still." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6237717) CC Carol C. Billing Manager > "The feature we liked best was auto posting of insurance payments." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100) Edward G. owner > "There are other glitches, like appointment reminders getting turned off, buttons disappearing, and new diagnoses getting added to..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4149993) KT Kim T. Owner/Practitioner > "I do like the ease of the platform and that I can customize it." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925) TW Teya W. Doctor of Nurse Practitioner > "This has cost me many patients due their software not working, including OnPatient." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) LM Lo M. Clinician > "There is a learning curve to learning the software, but is great once you learn everything you need." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) KK Katherine K. PMHNP > "Read only access to charts costs $150/month and require a 1 year contract, so I can’t even gradually move my charts to a new..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4170019) JdAU Jean d'Amour U. Consultant > "It keeps improving its functionality." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854) MR Muhammad R. Medical Doctor MD > "Cost is on the higher end and too many options in one suite." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6221242) CD Chris D. Owner > "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro, while being..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) SW Sherri W. Owner Physician > "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) EM Ezra M. Owner > "I like how easy it is to find my ICD10 codes with this software. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771) GB Greg B. COO > "Never fixed our issue and then told us if we canceled we owed them $2k." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6091063) [View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) DH Daniel H. PMHNP > "I like the appointment reminders feature and the integration ease for websites to enable self-booking..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553) DAB Dr Aaron B. Owner and Doctor > "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) YP Yatra P. Student Nurse RPN > "It is easily accessible for both healthcare practitioner and the patient while managing their privacy..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) MF Matilda F. Office Manager > "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) VR Verified Reviewer Physician, Owner > "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) YP Yatra P. Student Nurse RPN > "CharmHealth might lag few times during rush times and the customer service can take long to respond back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) JK Jacob K. Administration > "The software is reliable, the pricing is transparent, and the support team is responsive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) Dr. Radha S. DR > "If you ever need customer service, charm is the worst ehr system I have ever had experience with in my..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7181600) YP Yatra P. Student Nurse RPN > "It has very simple layouts which are easy to learn and understand." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) SC Sierra C. SLP > "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833) MF Matilda F. Office Manager > "We've had an excellent experience with claims and reimbursement working with their billers, RCM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) VR Verified Reviewer Physician, Owner > "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) JK Jacob K. Administration > "It’s a powerful tool that grows with your practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) Tracy S. Family Nurse Practitioner > "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) YP Yatra P. Student Nurse RPN > "CharmHealth is easy to use for small to medium clinics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) DAB Dr Aaron B. Owner and Doctor > "Even when speaking with a supervisor about my login issues recently they showed zero concern about how..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) SO Sarah O. Naturopathic Physician > "In theory, I also love the integration with Quest labs." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) MD Molly D. Provider and sole proprietor > "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) SO Sarah O. Naturopathic Physician > "Easy to use and customize, love the integration with FullScript." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) MD Molly D. Provider and sole proprietor > "It's been infuriating and after four months seeing patients, I still haven't been able to bill..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) Tracy S. Family Nurse Practitioner > "Support completely ineffective. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) CN Candace N. Office Manager > "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683) MD Molly D. Provider and sole proprietor > "As far as EMRs go, as a solo provider this is a good option." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) NJ Nikita J. Midwife Apprentice, OB Tech, Doula > "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003) KK Kelsey K. President , Naturopathic Physician > "The clinic workflows enhance patient care and efficiency in the office." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) LM Latasha M. PMHNP-BC > "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) MF Matilda F. Office Manager > "Charm is a user friendly, patient friendly, online EMR system." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) SS Shaquita S. CEO > "I signed up in February of 2024 and do not have all features activated that they have charged me for." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) GJ Grant J. Operations Coordinator > "I also enjoyed that you could filter it by location or provider to get the most use out of it." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) CR Christina R. Owner > "There is also only one option for integrated payment processing which was not good for me, especially..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552) AW Ashley W. Nurse Practioner > "price is great compared to other EMRs but you get what you pay for.." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520) DAB Dr Aaron B. Owner and Doctor > "Customer support is terrible." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) MD Molly D. Provider and sole proprietor > "It's affordable and fairly easy to get up and going." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) SS Shaquita S. CEO > "The erx and EPCS set up has taken more than 4 months for me." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) KK Kelsey K. President , Naturopathic Physician > "The EHR supports clinic work flow." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) OP Oluwole P. Medical Director > "Onboarding is brief and not very detailed." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) OP Oluwole P. Medical Director > "Other than occasional slow response time of technical team, I am pleased." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) LM Latasha M. PMHNP-BC > "Very poor customer service, in fact, No customer service" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) GJ Grant J. Operations Coordinator > "It made finding patients and daily appointments easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) SF Suzanna F. Psychiatrist > "Like all programs with legacy code, some of the templates that I have used for years get a little buggy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) SP Stephanie P. Nurse Practitioner/Owner > "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) AI Asha I. Physician > "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774) AA Asma A. Medical Director > "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917) Julio A. Manager > "There is no option for refilling orders for patients. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) AF Autumn F. Naturopathic physician > "I like the ease of customizability. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) JL Jennifer L. Physician > "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) AS Amelia S. Psych ARNP > "Free, good support, relatively user friendly, customizable" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348) JW Janmetra W. practice manager > "The reporting system is not the best." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) SF Suzanna F. Psychiatrist > "I have used Charm for almost three years now for my private practice and it is cost-effective and so..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) JL Jennifer L. Physician > "They will not fix your program." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) JW Janmetra W. practice manager > "I like the easy of locating a patient, and being able to add alerts and notes to charts" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) MW Mignon W. Pysician > "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) JW Janmetra W. practice manager > "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) PN Polina N. Admin > "Hard to sign up for e prescribing, some troubles with verification of identity" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649) SP Stephanie P. Nurse Practitioner/Owner > "As a small business owner and medical provider I was able to set up and implement the use of Charm all..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) JL Jennifer L. Physician > "The customer service is TERRIBLE." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) AF Autumn F. Naturopathic physician > "The support team is very helpful." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) AA Amber A. Physician > "Charting is not as cohesive as I would like." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) KK Kelsey K. President , Naturopathic Physician > "Charm is easy to use." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) VR Verified Reviewer Executive Consultant > "Also the system does not allow providers to adjust message limits - which is definitely needed during..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) CM Cassandra M. Operations Manager > "Charm is also very user friendly." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409) AL Anton L. Acupuncturist > "It's hard to find the configuration sometimes." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688) VR Verified Reviewer Optometrist > "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136) LD Laura D. Nurse Practitioner > "Patients can't seem to update their demographic information, and credit card information themselves. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511) Julio A. Manager > "It has almost all the features we need to run the practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) EA EUNICE A. NURSE PRACTITIONER > "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) HS Hanna S. Naturopathic doctor > "The customer service and response time is superb (within minutes of hopping on to the chat on..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133) VR Verified Reviewer Executive Consultant > "The website is Buggy, as customers were unable to read messages this week. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) CR Christi R. COO > "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445) KK Kathryn K. Naturopath > "the calendar is terrible. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577) MW Mignon W. Pysician > "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) MS Matthew S. Physician > "Minor problem exists with entering patient email addresses." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2494252) Julio A. Manager > "It is highly customizable and their support is great. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) KP Khanh P. Medical Director > "It is hard to expect all patients to fill out their questionnaires before they get to the office." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2604154) LL Lisa L. Chief Administrative Officer > "ChARM has been a great experience, with integrated billing, inventory, practice management, and patient..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3159689) NB Nerissa B. Behavioral Pediatrician, Entrepreneur and Blogger > "I had two instances where I could not get logged in right before a clinic day." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2752936) SF Suzanna F. Psychiatrist > "There is a steep learning curve, and it is worth learning and making your own." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) EA EUNICE A. NURSE PRACTITIONER > "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) YP Yatra P. Student Nurse RPN > "It has very simple layouts which are easy to learn and understand." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) YP Yatra P. Student Nurse RPN > "CharmHealth might lag few times during rush times and the customer service can take long to respond back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) FK Feremusu K. MD > "Very user friendly" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3040515) Tracy S. Family Nurse Practitioner > "Support completely ineffective. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) PR Phyllis R. Admin Asst to Dr. Meehan > "The software is user friendly. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2466523) DAB Dr Aaron B. Owner and Doctor > "Customer support is terrible." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) NB Nerissa B. Behavioral Pediatrician, Entrepreneur and Blogger > "What I love about CHARM is that it is user friendly." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2752936) LM Latasha M. PMHNP-BC > "Very poor customer service, in fact, No customer service" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) [View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) ## User interface [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) 3.90 (492) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) 4.20 (153) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features DrChrono 33/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features) CharmHealth Top features 47/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features) ### Recognition No recognitions have been awarded to DrChrono No recognitions have been awarded to CharmHealth ### Deployment & support DrChrono Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CharmHealth Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DrChrono - By EverCommerce - Located in United States - Founded in CharmHealth - By MedicalMine - Located in United States - Founded in 2007 ## Popular Comparisons [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.2 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-136876/drchrono-Practice-Management-vs-Pediatric-Therapy-EMR) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.20 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $25/month Price $49/month 4.1 Features 4.2 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-136876/ChARM-EHR-vs-Pediatric-Therapy-EMR) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.8 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-195467/drchrono-Practice-Management-vs-Care-Patron) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.20 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $25/month Price $0 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-195467/ChARM-EHR-vs-Care-Patron) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.48 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/89392-124590/drchrono-Practice-Management-vs-EMA) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.20 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.48 (566)](https://www.capterra.com/p/124590/EMA/reviews/) $25/month Price Contact vendor for pricing 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120340-124590/ChARM-EHR-vs-EMA) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.8 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/89392-129169/drchrono-Practice-Management-vs-Tebra) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.20 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) $25/month Price Contact vendor for pricing 4.1 Features 3.8 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120340-129169/ChARM-EHR-vs-Tebra) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-180899/drchrono-Practice-Management-vs-Alleva) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.20 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) $25/month Price $160/month 4.1 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-120340/AestheticsPro-vs-ChARM-EHR) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/89392-122278/drchrono-Practice-Management-vs-EpicCare-EMR) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.20 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $25/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-180899/ChARM-EHR-vs-Alleva)