# Compare DrChrono vs Epic 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DrChrono and Epic based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/89392-122278/drchrono-Practice-Management-vs-EpicCare-EMR --- # DrChrono vs Epic Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DrChronoEpic2/4 selected [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) [## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.9 Ease of Use 4 Customer Service 3.6 Reviews Sentiment Based on [490 reviews](#user-reviews) Positive 362 Neutral 45 Negative 83 [## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 400 Neutral 33 Negative 20 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 59%Fit Missing features Feature ratings HIPAA Compliant 3.6 Patient Records Management 2.9 Charting 2.8 Patient Scheduling 2.6 Document Management NA 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.5 Charting 4.6 Patient Scheduling 4.6 Document Management NA User satisfaction User satisfaction 3.9 User reviews[490](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Ease of use 4.0 Functionality 3.9 Value for money 3.7 Customer support 3.6 User satisfaction 4.4 User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.1 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency. Best for Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. ## User reviews Pros & cons AS Adewale S. HIO > "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650) AK Andrew K. Owner - Clinic Director > "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) AM Alfiya M. Software Engineer > "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) CH Charbel H. Chiro > "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036) LF Larisa F. Nurse Practitioner > "Many customizable features for documentation and notes which can be used for a variety of medical practices." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617) AB Ahmad B. MD > "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) JF Jeffrey F. Owner > "It worked for me for many years until I decided to use a different program that was more specific to my field." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) TW Teya W. Doctor of Nurse Practitioner > "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) JF Jeffrey F. Owner > "I was really glad to find something customizable that worked well for my chiropractic clinic." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) AK Andrew K. Owner - Clinic Director > "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) CD Chris D. Owner > "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) YE Yasmina E. Physician > "Unavailability and unreliability of tech support are the major problems." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126) AM Alfiya M. Software Engineer > "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) AB Ahmad B. MD > "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) CS Chandra S. PMHNP-BC > "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604) KG Kelly G. Owner > "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355) EM Ezra M. Owner > "I like how easy it is to find my ICD10 codes with this software. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771) TL Todd L. Owner > "They are making changes that will run customers off!!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405) AJ Abby J. Medical Records > "This is great to use for anyone that has to deal with medical records." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911) AB Ahmad B. MD > "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) AH Adam H. D.C. > "I like being able to schedule patient’s from my phone app." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) AB Ahmad B. MD > "After committing to DrChrono I discovered the system is virtually unusable without major workarounds." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) EL Ellen L. NP > "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168) CD Chris D. Owner > "The scheduler options for making patient careplans were severely limited compared to other EHRs." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) VR Verified Reviewer Product Manager > "Excellent and easy-to-configure views to manage the appointment slots" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921) JJ Justine J. Vice President > "There isn't a person you can contact or talk to about issues." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) OK Omar K. VP of Operations > "One of the few EHR that wo4ks well as an app" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908) AB Ahmad B. MD > "The system is outdated, painfully slow, and nearly impossible to navigate." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) LW Lee W. DPM > "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531) SC Samuel C. Owner > "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444) Kourosh B. Physician > "Bells and Whistles looked good and promising for tele health visits and specific customization." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244) KK Katherine K. PMHNP > "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508) JC Jason C. Owner > "Customization was nice." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942) ZP Zachary P. President > "Financial Numbers are not accurate!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304) VR Verified Reviewer physician > "superbill is pretty easy to useI liked the patient reminder options" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668) TW Teya W. Doctor of Nurse Practitioner > "This has cost me many patients due their software not working, including OnPatient." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) AS Amy S. Clinical Massage Therapist > "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311) SW Sherri W. Owner Physician > "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) PM Pradeep M. Physician Owner > "Cost effective." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040) JJ Justine J. Vice President > "Support is not helpful." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) LM Lo M. Clinician > "It allows me to access everything I need for my patients all in one spot." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) SC Samuel C. Owner > "I can't believe this product is as highly rated as it is, the customer service is beyond bad." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444) LH Lindsy H. Billing Manager > "Overall, Dr.Chrono would be a great addition to a medical practice, or a specialty practice as all your medical..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2210323) SW Sherri W. Owner Physician > "It is not the same company we started with, or the same customer service. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) CC Carol C. Billing Manager > "The feature we liked best was auto posting of insurance payments." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100) MS Moisey S. owner > "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922) SS Scott S. Physician > "Comprehensive integrated system, allows for efficient patient care." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059) TW Teya W. Doctor of Nurse Practitioner > "Also, it was very difficult to get ahold of the customer support as well." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) KT Kim T. Owner/Practitioner > "I do like the ease of the platform and that I can customize it." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925) SW Sherri W. Owner Physician > "This company truly does not care about the consumer or correcting their issues. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) LM Lo M. Clinician > "There is a learning curve to learning the software, but is great once you learn everything you need." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) JD Jay D. Chief Operating Officer, Physician > "To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397) JdAU Jean d'Amour U. Consultant > "It keeps improving its functionality." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854) KK Katherine K. PMHNP > "Very easy to miss important communications." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508) WM William M. CEO/Founder > "The functionality is good. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) ZP Zachary P. President > "Very expensive." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304) WM William M. CEO/Founder > "The support team are beyond good." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) AH Adam H. D.C. > "The navigation is very slow so I don’t know whether they are running updates or the server is just slow." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) SS Scott S. Physician > "Software support is generally good and responsive." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059) JD Jay D. Chief Operating Officer, Physician > "On top of that we lost patients because they were billed for things that we told them that they were going to be..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397) WM William M. CEO/Founder > "Outstanding value for the money." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) SW Sherri W. Owner Physician > "I did not sign a contract with the new company. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) [View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) TW Tabatha W. Supervising Nurse > "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) EH Elizabeth H. Myself > "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633) AA Ashlyn A. Head Athletic Trainer > "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417) ME Madison E. Quality Improvement Consulting > "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941) Carlie R. Patient and user > "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819) KB Kathleen B. Patient Services Coordinator > "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836) VR Verified Reviewer QA > "It streamlines clinical workflows and helps staff stay organized and efficient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) SF Sarah F. Medical Assistant > "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) VR Verified Reviewer Student Practical Nurse > "It is not made for small organization due to high cost." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) LW Lisa W. Patient Representative > "Using an electronic medical record program helped a lot with losing patient charts and other information, along..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405) GM Geena M. Patient Ambassador > "The system lags when connecting information to external systems like food and nutrition for example in regard to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) VR Verified Reviewer QA > "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) Amber L. Owner > "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148) SD Smruti D. Research Assistant > "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) JR John R. Abstractor > "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) Christine B. Pilates transformation expert > "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732) ST Shirley T. Professional Development Leader > "The clinical and technical process can be quite time consuming." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073) RB Rebecca B. RN > "It benefits the patients to have all documentation in one platform to provide the best patient care." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662) EF Ella F. Program Coordinator > "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868) VR Verified Reviewer QA > "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) ML Mary L. Learner > "Data entry burden can contribute to clinician burnout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670) AC Alyssa C. manager > "I like how everything is included in epic, and other places use it so it is easy to see other records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189) LB Lauren B. Occupational therapist > "Hard to remember all of the .phrases to insert personalalized templates" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412) VR Verified Reviewer physician > "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633) JR John R. Abstractor > "While Epic is highly customizable, this can also be a downside." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) JR John R. Abstractor > "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) AS Ashley S. Social Work > "There are so many things in EPIC that I am unfamiliar with because I only use certain features." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089) DT Diana T. Clinical Office Manager > "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895) MC Meg C. Clinical Associate > "Information is not as streamlined as it could be. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235) TW Tabatha W. Supervising Nurse > "What I liked most about Epic is how comprehensive and integrated the platform is." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) SK Shawnalee K. Billing Admin > "Very expensive because it is used in such a large capacity." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) DM Danielle M. Revenue cycle manager > "Great for billing payers" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) JS Jonathan S. Interpreter > "The more i use it the more i discover great features to manage patients information." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241) VR Verified Reviewer MSW > "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689) JM Jessieah M. Patient Specialist > "There is a ease of access for providers, making it easier to access patient records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963) EH Elizabeth H. Physician > "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) AF Alicia F. CNA > "Epic allows me to communicate for e-prescriptions." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992) KL Katherine L. Receptionist > "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LD Laura D. Medical coder > "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) RM Roxanne M. RN > "At times the system would stall, or sometime document could not be printed." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175) SC Scott C. Operations Manager > "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) EH Elizabeth H. Physician > "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) SD Smruti D. Research Assistant > "The new addition of AI assistant is a very nice feature and helpful." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) KL Katherine L. Receptionist > "Insurance information gets twisted and information often doesn't get sent to Caretracker." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LL LaWanda L. Patient coordinator > "The integration of multiple practices made it easy to gather information about patients." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) SF Sarah F. Medical Assistant > "I love how detailed it is and how secure it is for us in the medical field" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) AE Aiya E. Research Coordinator > "I do not particularly like that there is no user guide to show all the features EpicCare offers." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) CW Colin W. Senior Desktop Support Technician > "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221) BP Ben P. Pharmacy Tech > "I thought the scheduling aspect of EpicCare was a little cumbersome." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642) RN Rachael N. Occupational Therapy Student > "I am able to get my documentation done and I feel good about it." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) AM Ash M. Insurance Verification > "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799) AH Amber H. coding and billing > "Epic makes it impossible to miss anything during the charge capture phase." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427) KL Katherine L. Receptionist > "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SC Scott C. Operations Manager > "It is easy to access real-time clinical and financial data in one system. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) KV Kristen V. Physical therapist > "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400) RN Rachael N. Occupational Therapy Student > "The dot phrases are amazing." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) TW Terence W. Consultant > "Reported a simple problem 5 times - took 5 hours and still not resolved" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541) DM Danielle M. Revenue cycle manager > "Great customer support also." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) AE Aiya E. Research Coordinator > "It is difficult finding those tools and learning how to best use them without guidance." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) VR Verified Reviewer Student Practical Nurse > "It works really well after training." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) AA Aaron A. Physician > "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992) MC Marissa C. Medical Secretary > "Epic is very user friendly, there is multiple ways to access applications and tabs." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203) AL Asghar L. Physician > "From a patient care stand-point, it is terrible at best. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196) VR Verified Reviewer Executive Director > "Easy to use." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510) JP Julie P. Psychotherapist > "There are so many tabs and tool bars which makes it difficult to find things at times." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722) CM Cynthia M. Physical Therapist > "Can see other medical charts, used widely in Chicago so more convenient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633) BP Benjamin P. Physician > "Worst system I’ve used for documenting notes and workflow." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) CE Crystal E. Phlebotomist > "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045) JD Jessica D. Manager > "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349) SK Shawnalee K. Billing Admin > "For serving a hospital of over 1,000 employees, it worked well." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) BH Bei H. Physician > "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583) TB Tiaria B. Admitting Specialist - Patient Scheduler > "What I like most about Epic is that it has so many integrations." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344) OK Omar K. VP of Operations > "When transitioning to an outpatient setting can be pricey" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926) LD Laura D. Medical coder > "Very modernized and user friendly compared to other outdated medical record platforms." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) CD Christina D. Business Office Manager > "There are just certain processes or functions that EPIC will not let you customize because it is a core process..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897) SK Samantha K. Front Desk Administrator > "I do like the fact that all information is in one dashboard." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) JN Jennifer N. RN Patient Care Coordinator > "I don’t like the frequent updates that change how things look. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084) [View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) ## User interface [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) 3.92 (490) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) 4.40 (453) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features DrChrono Top features 33/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features) Epic 15/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features) ### Recognition DrChrono is recognized as a top-rated tool in 3 Capterra Shortlist reports Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support DrChrono Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Epic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DrChrono - By DrChrono - Located in United States - Founded in 2009 Epic - By Epic Systems - Located in United States - Founded in 1979 ## Popular Comparisons [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 3.9 Features 4.2 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-136876/drchrono-Practice-Management-vs-Pediatric-Therapy-EMR) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.9 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-195467/drchrono-Practice-Management-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.4 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-124590/drchrono-Practice-Management-vs-EMA) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.4 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-180899/drchrono-Practice-Management-vs-Alleva) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 3.8 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/89392-129169/drchrono-Practice-Management-vs-Tebra) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 3.9 Features 4.6 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/89392-178984/drchrono-Practice-Management-vs-Jane-App) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)