# Compare DrChrono vs ModMed 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ModMed and DrChrono based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/89392-124590/drchrono-Practice-Management-vs-EMA

---

# ModMed vs DrChrono Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ModMedDrChrono2/4 selected

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

[## ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

JS

JS

MA

Based on [365 reviews](#user-reviews)

Positive

322

Neutral

18

Negative

25

[## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.9

Ease of Use

4

Customer Service

3.6

Reviews Sentiment

Based on [490 reviews](#user-reviews)

Positive

362

Neutral

45

Negative

83

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,163 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.7

Document Management

4.6

59%Fit

Missing features

Feature ratings

HIPAA Compliant

3.6

Patient Records Management

2.9

Charting

2.8

Patient Scheduling

2.6

Document Management

NA

User satisfaction

User satisfaction

4.4

User reviews[365](https://www.capterra.com/p/124590/EMA/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

3.9

User reviews[490](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Ease of use

4.0

Functionality

3.9

Value for money

3.7

Customer support

3.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ModMed is used by specialty practices: allergists, dermatologists, gastroenterologists, OBGYNs, ophthalmologists, orthopedists, ENT specialists, pain doctors, plastic surgeons, podiatrists.

Best for

DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency.

## User reviews

Pros & cons

JS

Jessica S.

Admin

> "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs,..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

XPN

Xuan Phuong N.

patient supports

> "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva;..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595)

JS

Jessica S.

Admin

> "It has helped streamline our workflows and improve efficiency in day-to-day operations."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

MW

MARK W.

CEO and Physician

> "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

MA

Michelle A.

Director

> "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502)

KW

Karen W.

Medical Receptionist

> "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133)

LH

Lindsay H.

Owner

> "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

CG

Connie G.

BUSINESS OFFICE

> "training process is not very helpful, not able to understand training online/managed to have an individual which..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807)

DL

Diane L.

Practice Administrator

> "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

CB

Carol B.

Billing Manager

> "The payment applications don't seem to be streamlined in my company and notes created in charts that been a..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

MH

Marc H.

Practice Manager

> "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477)

CH

Crystal H.

Clinical Manager medical assistant

> "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

DH

Darla H.

Medical Assistant Biologic Coordinator

> "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

TS

Tina S.

Reimbursement Specialist

> "I am unable to click on a path report and print it like I can the medical records."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582)

BM

Bonnie M.

FD Supervisor

> "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149)

KG

Kathia G.

Referral Coordinator patient call center

> "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

SA

Sheila A.

Allergy Director

> "The options that are available that makes notes thorough, therefore improves reimbursements."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430)

SE

Samar E.

Patient Coordinator

> "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

KG

Kathia G.

Referral Coordinator patient call center

> "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

KP

Ksenya P.

registered nurse

> "Sometimes it doesn't let me log in through my account even if the password im inputting is correct"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

RD

Rinchen D.

Lead medical assistant

> "It’s interesting how you can make templates on it making charting so much easier"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

LH

Lindsay H.

Owner

> "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

RD

Ryan D.

Biller

> "ModMed has made my love working in billing so much easier on my day to day assignments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716382)

LL

LaWanda L.

Patient Coordinator

> "The insurance verification feature doesn't work with all insurances."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

AR

Allie R.

Receptionist and Train new hires

> "I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

AH

Allison H.

Front Desk

> "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "We like that it is web based and we seem to not have too many issues with it."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

RW

Robert W.

CFO

> "They will not speak to the customer and create false invoices in clear violation of the contract."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

SR

SHENETTA R.

Surgery Benefits Specialist

> "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640)

HDL

Helenie Dorothy L.

Virtual Assistant

> "It makes tasks easier for people that are involved with patient care."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118)

AA

Alaya A.

Front desk

> "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067)

BP

Bhavik P.

DPM

> "The easy interface makes my job and life easier as I do my notes."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705033)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

KP

Ksenya P.

registered nurse

> "Mod Med is great because it makes all the documentation work so much easier and more helpful."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

MW

MARK W.

CEO and Physician

> "I spend my entire day dodging gliches--costing me hours per day. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

EG

ELIZABETH G.

PRACTICE OPERATIONS LEAD

> "Love that we can duplicate our screens to be more efficient."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

JL

Jake L.

Physician

> "Good integration with billing and coding"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070)

LH

Lisa H.

medical secretary

> "I dislike the number of steps it takes to print out face sheets."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225)

TS

Tara S.

Medical Assistant

> "I use mod med everyday and it is very helpful in dermatology."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

CS

Christian S.

PA-C

> "When information gets stuck into the sticky notes and is difficult to remove."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403)

SR

Steve R.

Physician

> "The ICD 10s with associated patient education points is robust"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892)

KC

Kimberly C.

Front Desk

> "The insurance updates can be a pain, especially when patients are in the office."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695209)

DL

Diane L.

Practice Administrator

> "Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

LL

LaWanda L.

Patient Coordinator

> "My only issue is the insurance verification feature."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

KK

Kathryn K.

Clinical Supervisor

> "Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701708)

TS

Tara S.

Medical Assistant

> "Frequent glitches and error codes could be improved"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

AM

Alex M.

Representative

> "ModMed is a helpful use of technology for a medical practice."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705123)

CZ

Cristine Z.

Medical biller

> "collections tabs a little hard to figure out and run reports."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695272)

DK

David K.

Physician assistant

> "the billing portion can be problematic but overall works well."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697449)

MW

MARK W.

CEO and Physician

> "They sell the hell out of you on something that just is not there. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

RD

Rinchen D.

Lead medical assistant

> "Mod med is an amazing and easy platform for documenting a visit."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

SK

SC K.

Staff MD

> "Very Poor response from Modmed to make corrections"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7019758)

IC

ISAAC C.

Ophthalmic Assistant

> "The Tabs specially " EYE LOG " is easier to read and manage."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695471)

ED

Eddie D.

DPM

> "ModMed tells us to use an ICD code that may include such diagnoses but the problem is that the specific diagnosis..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6190114)

EB

Elizabeth B.

Physician Assistant

> "Ease of use and being able to see all of the patients documents in one spot"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695337)

SH

Samantha H.

Receptionist

> "When insurance eligibility doesn't work."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697403)

AR

Allie R.

Receptionist and Train new hires

> "Experience has been great especially since we just merged from using another scheduling system."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

LE

LISSETTE E.

BILLING SPECIALIST

> "PACKAGES OPTION IS A LITTLE TOO MUCH."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705355)

JB

Jennifer B.

Receptionist

> "My husband is the dermatologist in the practice and he also loves working with EMA."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705195)

AS

Amber S.

Derm Tech

> "I do not really like how you can't make appointments on the app."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

VR

Virginia R.

Clinical Guest Coordinator

> "I like that I can find everything I need easily and the customer service is top notch!"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705188)

MH

Marissa H.

Medical Assistant

> "Sometimes finding patients can be difficult/time consuming."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524)

SE

Samar E.

Patient Coordinator

> "ease of use and very functional when making appointments and looking up information on patient charts"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

SK

Sheena K.

Physician

> "A few issues: 1) lack of follow up on billing."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716552)

KT

Kelly T.

dermatologist

> "I love the appointment flow screen and the functionality of having the info for each appt all on the same screen."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___5042489)

LD

Lisa D.

Registered nurse

> "I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713809)

LC

Leah C.

MED. ASST.

> "I find it to be the easiest program with current updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705256)

SC

Shy C.

Medical Assistant Receptionist

> "Occasional technical glitches"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705361)

JP

Jennifer P.

Practice Administrator

> "Modmed is an easy to use platform for both front office staff as well as the provider team."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

DS

Derek S.

Ophthalmologist

> "Horrible. If I go to a practice and this is their EMR I am quitting."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6330412)

DL

Diane L.

Practice Administrator

> "On a personal note, the community we've built within Modmed is unique and unlike other EHR's."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

AS

Alexandra S.

Patient Care Coordinator

> "I do not like the flow of ModMed and cannot see who does what."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705151)

CH

Crystal H.

Clinical Manager medical assistant

> "I like that it is easy to navigate and the flow helps for easier charting"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

AH

Allison H.

Front Desk

> "What should be the easiest part of registration is the hardest, most frustrating part."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

BJ

Bracken J.

Practice Manager

> "The features are amazing and they listen to requests for updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6441390)

SG

Sascha G.

medical assistant

> "I do not like how new prescriptions sit in que"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695789)

[View Reviews](https://www.capterra.com/p/124590/EMA/reviews/)

AS

Adewale S.

HIO

> "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650)

AK

Andrew K.

Owner - Clinic Director

> "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816)

AM

Alfiya M.

Software Engineer

> "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248)

AK

Andrew K.

Owner - Clinic Director

> "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues,..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816)

LF

Larisa F.

Nurse Practitioner

> "Many customizable features for documentation and notes which can be used for a variety of medical practices."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617)

CH

Charbel H.

Chiro

> "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036)

JF

Jeffrey F.

Owner

> "It worked for me for many years until I decided to use a different program that was more specific to my field."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258)

AB

Ahmad B.

MD

> "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

JF

Jeffrey F.

Owner

> "I was really glad to find something customizable that worked well for my chiropractic clinic."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258)

TW

Teya W.

Doctor of Nurse Practitioner

> "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

CD

Chris D.

Owner

> "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro,..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647)

YE

Yasmina E.

Physician

> "Unavailability and unreliability of tech support are the major problems."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126)

AM

Alfiya M.

Software Engineer

> "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248)

AB

Ahmad B.

MD

> "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

CS

Chandra S.

PMHNP-BC

> "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604)

KG

Kelly G.

Owner

> "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355)

EM

Ezra M.

Owner

> "I like how easy it is to find my ICD10 codes with this software. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771)

TL

Todd L.

Owner

> "They are making changes that will run customers off!!"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405)

AJ

Abby J.

Medical Records

> "This is great to use for anyone that has to deal with medical records."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911)

AB

Ahmad B.

MD

> "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

AH

Adam H.

D.C.

> "I like being able to schedule patient’s from my phone app."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809)

AB

Ahmad B.

MD

> "After committing to DrChrono I discovered the system is virtually unusable without major workarounds."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

EL

Ellen L.

NP

> "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168)

CD

Chris D.

Owner

> "The scheduler options for making patient careplans were severely limited compared to other EHRs."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647)

VR

Verified Reviewer

Product Manager

> "Excellent and easy-to-configure views to manage the appointment slots"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921)

JJ

Justine J.

Vice President

> "There isn't a person you can contact or talk to about issues."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255)

OK

Omar K.

VP of Operations

> "One of the few EHR that wo4ks well as an app"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908)

AB

Ahmad B.

MD

> "The system is outdated, painfully slow, and nearly impossible to navigate."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

LW

Lee W.

DPM

> "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531)

SC

Samuel C.

Owner

> "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444)

Kourosh B.

Physician

> "Bells and Whistles looked good and promising for tele health visits and specific customization."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244)

KK

Katherine K.

PMHNP

> "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508)

JC

Jason C.

Owner

> "Customization was nice."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942)

ZP

Zachary P.

President

> "Financial Numbers are not accurate!"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304)

VR

Verified Reviewer

physician

> "superbill is pretty easy to useI liked the patient reminder options"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668)

TW

Teya W.

Doctor of Nurse Practitioner

> "This has cost me many patients due their software not working, including OnPatient."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

AS

Amy S.

Clinical Massage Therapist

> "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311)

SW

Sherri W.

Owner Physician

> "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

PM

Pradeep M.

Physician Owner

> "Cost effective."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040)

JJ

Justine J.

Vice President

> "Support is not helpful."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255)

LM

Lo M.

Clinician

> "It allows me to access everything I need for my patients all in one spot."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765)

SC

Samuel C.

Owner

> "I can't believe this product is as highly rated as it is, the customer service is beyond bad."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444)

LH

Lindsy H.

Billing Manager

> "Overall, Dr.Chrono would be a great addition to a medical practice, or a specialty practice as all your medical..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2210323)

SW

Sherri W.

Owner Physician

> "It is not the same company we started with, or the same customer service. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

CC

Carol C.

Billing Manager

> "The feature we liked best was auto posting of insurance payments."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100)

MS

Moisey S.

owner

> "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922)

SS

Scott S.

Physician

> "Comprehensive integrated system, allows for efficient patient care."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059)

TW

Teya W.

Doctor of Nurse Practitioner

> "Also, it was very difficult to get ahold of the customer support as well."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

KT

Kim T.

Owner/Practitioner

> "I do like the ease of the platform and that I can customize it."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925)

SW

Sherri W.

Owner Physician

> "This company truly does not care about the consumer or correcting their issues. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

LM

Lo M.

Clinician

> "There is a learning curve to learning the software, but is great once you learn everything you need."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765)

JD

Jay D.

Chief Operating Officer, Physician

> "To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397)

JdAU

Jean d'Amour U.

Consultant

> "It keeps improving its functionality."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854)

KK

Katherine K.

PMHNP

> "Very easy to miss important communications."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508)

WM

William M.

CEO/Founder

> "The functionality is good. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

ZP

Zachary P.

President

> "Very expensive."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304)

WM

William M.

CEO/Founder

> "The support team are beyond good."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

AH

Adam H.

D.C.

> "The navigation is very slow so I don’t know whether they are running updates or the server is just slow."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809)

SS

Scott S.

Physician

> "Software support is generally good and responsive."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059)

JD

Jay D.

Chief Operating Officer, Physician

> "On top of that we lost patients because they were billed for things that we told them that they were going to be..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397)

WM

William M.

CEO/Founder

> "Outstanding value for the money."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

SW

Sherri W.

Owner Physician

> "I did not sign a contract with the new company. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

[View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

## User interface

4.42 (365)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

3.92 (490)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ModMed

32/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/124590/EMA/#features)

DrChrono

Top features

33/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features)

### Recognition

ModMed is recognized as a top-rated tool in 2 Capterra Shortlist reports

DrChrono is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

ModMed

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DrChrono

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ModMed

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

DrChrono

-   By DrChrono
-   Located in United States
-   Founded in 2009

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[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

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[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

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[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

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[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

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