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DrChrono vs Insta: Which is a better fit?

Updated on January 26th, 2025
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Summary
Features in Patient Management
22
50
  • Activity Dashboard
  • Appointment Management
  • Calendar Management
23
Best performer
50
  • Admissions Management
  • Bed Management
  • Client Portal
User satisfaction
4.0
User reviews493
Ease of use
4.0
Functionality
3.9
Value for money
3.7
Customer support
3.7
3.8
User reviews32
Ease of use
3.6
Functionality
3.9
Value for money
3.7
Customer support
3.6
Price starts from
--
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.

Insta is targeted towards single & multi-center clinics and hospitals in Asia, Middle East and Africa with over 1250+ centers, 18K daily active use in 22 countries.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-356c9148-c1e3-4f1b-a997-08d9593657f5
Lauren M
Account executive
4.0

Loni M.: My name is Loni. I'm a licensed therapist and I give DrChrono a four rating. For more like this click here. I use DrChrono on a daily basis for scheduling all of my sessions with my clients and navigating all of their billing and just keeping track of everything that comes along with providing the care for the current clients that I provide service for. I like the ease of being able to schedule and move around clients, also working within each separate client's profile is really easy to access everything that I need and I know exactly where to find different pieces of their file. Something I dislike about DrChrono is I sometimes feel I will click onto something and then save it and come to find out it doesn't always do that for me. That may be a user end issue, but I definitely run into that sometimes, or even maybe the refreshing. But dealing with HIPAA compliant software is that's definitely a common thing that you experience.

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User interface
89392 video thumbnail}
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4 screenshots
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DrChrono

22/50
  • Activity Tracking
  • Admissions Management
  • Automated Scheduling
  • Bed Management
  • Booking Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Customer Database
  • Customizable Reports
  • Discharge Management
  • Document Storage
  • Electronic Payments
  • Historical Reporting
  • Invoice Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Patient Location Tracking
  • Patient Monitoring
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Registration Management
  • Reporting & Statistics
  • SMS Messaging
  • Surveys & Feedback
  • Third-Party Integrations
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Customizable Forms
  • Document Templates
  • Drag & Drop
  • HIPAA Compliant
  • Live Chat
  • Multi-Location
  • Patient Flow Management
  • Patient Intake
  • Patient Scheduling
  • Records Management
  • Reminders
  • Scheduling
  • Self Service Portal
  • Task Scheduling
See All features
Hide Patient Management Software Features -

Insta

Top Features
23/50
Show Patient Management Software Features +
DrChrono
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Insta
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
DrChrono
  • By DrChrono
  • Located in United States
  • Founded in 2009
Insta
  • By Practo
  • Located in India
  • Founded in 2008
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