# Compare DrChrono vs Qualifacts Insync 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DrChrono and Qualifacts Insync based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/89392-144484/drchrono-Practice-Management-vs-InSync-EMR --- # DrChrono vs Qualifacts Insync Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DrChronoQualifacts Insync2/4 selected [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) [## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.9 Ease of Use 4 Customer Service 3.6 Reviews Sentiment Based on [490 reviews](#user-reviews) Positive 362 Neutral 45 Negative 83 [## Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Starting Price $75.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.2 Customer Service 4.6 Reviews Sentiment RF HA CH Based on [392 reviews](#user-reviews) Positive 358 Neutral 20 Negative 14 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### ChiroTouch 4.1 (1,124) * * * Starting Price $159.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 76% of reviewers rated it above 4 stars * * * Highest Rated ### AestheticsPro 4.4 (637) * * * Starting Price $160.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### TheraNest 4.4 (1,033) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### RXNT 4.3 (498) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,180 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 59%Fit Missing features Feature ratings HIPAA Compliant 3.6 Patient Records Management 2.9 Charting 2.8 Patient Scheduling 2.6 Document Management NA 80%Fit High performer Feature ratings HIPAA Compliant 4.8 Patient Records Management 4.5 Charting 4.4 Patient Scheduling 4.4 Document Management 3.8 User satisfaction User satisfaction 3.9 User reviews[490](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Ease of use 4.0 Functionality 3.9 Value for money 3.7 Customer support 3.6 User satisfaction 4.5 User reviews[392](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.3 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $75Per User, Per Month - Free version - Free trial Best for Best for DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency. Best for We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy. ## User reviews Pros & cons AS Adewale S. HIO > "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650) AK Andrew K. Owner - Clinic Director > "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) AM Alfiya M. Software Engineer > "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) CH Charbel H. Chiro > "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036) LF Larisa F. Nurse Practitioner > "Many customizable features for documentation and notes which can be used for a variety of medical practices." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617) AB Ahmad B. MD > "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) JF Jeffrey F. Owner > "It worked for me for many years until I decided to use a different program that was more specific to my field." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) TW Teya W. Doctor of Nurse Practitioner > "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) JF Jeffrey F. Owner > "I was really glad to find something customizable that worked well for my chiropractic clinic." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) AK Andrew K. Owner - Clinic Director > "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) CD Chris D. Owner > "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) YE Yasmina E. Physician > "Unavailability and unreliability of tech support are the major problems." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126) AM Alfiya M. Software Engineer > "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) AB Ahmad B. MD > "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) CS Chandra S. PMHNP-BC > "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604) KG Kelly G. Owner > "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355) EM Ezra M. Owner > "I like how easy it is to find my ICD10 codes with this software. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771) TL Todd L. Owner > "They are making changes that will run customers off!!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405) AJ Abby J. Medical Records > "This is great to use for anyone that has to deal with medical records." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911) AB Ahmad B. MD > "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) AH Adam H. D.C. > "I like being able to schedule patient’s from my phone app." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) AB Ahmad B. MD > "After committing to DrChrono I discovered the system is virtually unusable without major workarounds." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) EL Ellen L. NP > "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168) CD Chris D. Owner > "The scheduler options for making patient careplans were severely limited compared to other EHRs." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) VR Verified Reviewer Product Manager > "Excellent and easy-to-configure views to manage the appointment slots" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921) JJ Justine J. Vice President > "There isn't a person you can contact or talk to about issues." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) OK Omar K. VP of Operations > "One of the few EHR that wo4ks well as an app" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908) AB Ahmad B. MD > "The system is outdated, painfully slow, and nearly impossible to navigate." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) LW Lee W. DPM > "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531) SC Samuel C. Owner > "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444) Kourosh B. Physician > "Bells and Whistles looked good and promising for tele health visits and specific customization." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244) KK Katherine K. PMHNP > "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508) JC Jason C. Owner > "Customization was nice." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942) ZP Zachary P. President > "Financial Numbers are not accurate!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304) VR Verified Reviewer physician > "superbill is pretty easy to useI liked the patient reminder options" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668) TW Teya W. Doctor of Nurse Practitioner > "This has cost me many patients due their software not working, including OnPatient." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) AS Amy S. Clinical Massage Therapist > "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311) SW Sherri W. Owner Physician > "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) PM Pradeep M. Physician Owner > "Cost effective." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040) JJ Justine J. Vice President > "Support is not helpful." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) LM Lo M. Clinician > "It allows me to access everything I need for my patients all in one spot." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) SC Samuel C. Owner > "I can't believe this product is as highly rated as it is, the customer service is beyond bad." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444) LH Lindsy H. Billing Manager > "Overall, Dr.Chrono would be a great addition to a medical practice, or a specialty practice as all your medical..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2210323) SW Sherri W. Owner Physician > "It is not the same company we started with, or the same customer service. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) CC Carol C. Billing Manager > "The feature we liked best was auto posting of insurance payments." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100) MS Moisey S. owner > "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922) SS Scott S. Physician > "Comprehensive integrated system, allows for efficient patient care." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059) TW Teya W. Doctor of Nurse Practitioner > "Also, it was very difficult to get ahold of the customer support as well." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) KT Kim T. Owner/Practitioner > "I do like the ease of the platform and that I can customize it." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925) SW Sherri W. Owner Physician > "This company truly does not care about the consumer or correcting their issues. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) LM Lo M. Clinician > "There is a learning curve to learning the software, but is great once you learn everything you need." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) JD Jay D. Chief Operating Officer, Physician > "To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397) JdAU Jean d'Amour U. Consultant > "It keeps improving its functionality." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854) KK Katherine K. PMHNP > "Very easy to miss important communications." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508) WM William M. CEO/Founder > "The functionality is good. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) ZP Zachary P. President > "Very expensive." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304) WM William M. CEO/Founder > "The support team are beyond good." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) AH Adam H. D.C. > "The navigation is very slow so I don’t know whether they are running updates or the server is just slow." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) SS Scott S. Physician > "Software support is generally good and responsive." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059) JD Jay D. Chief Operating Officer, Physician > "On top of that we lost patients because they were billed for things that we told them that they were going to be..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397) WM William M. CEO/Founder > "Outstanding value for the money." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) SW Sherri W. Owner Physician > "I did not sign a contract with the new company. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) [View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) RF Robert F. Psychiatrist > "Program offers a lot of customization, a lot of ways to access menus from different aspects of the program." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7145038) CB Celeste B. Owner > "Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) HA Hayleigh A. Doctor > "We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6883665) CB Celeste B. Owner > "We have pages of glitches and errors that are impacted our payroll and our insurance billing." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) CH Crystal H. Admin > "Most reports export to excel making it easier to get the reporting that is being asked for" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594277) CB Celeste B. Owner > "We launched when our billing system wasn’t even set up due to the error of the Trainer." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) LB Larry B. Administrator > "Has some nice features, enjoy the clinical charting schedule feature" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610025) CB Celeste B. Owner > "I can't express the amount of stress it caused my staff and myself." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___7117067) LB Lauren B. Occupational Therapy > "After a short time utilizing Insync it was easy to navigate and it is efficient to carry over information from a previous note." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6582396) TR Teri R. Practice Office Manager > "The Resource Center is not great it's frustrating when trying to "guess" how something might be worded in order to search. If no help there, I go to the support and..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6594508) JW Jessy W. Systems Director > "I love that we are finally using an EHR that requires little to no workarounds to get the job done!" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6593183) MH Maranda H. Practice Manager > "There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) MA Melanie A. Director of Speech and Language Services > "In addition, they were able to train our staff to a level where we are now able to create our own custom and clinical forms should the need arise and to..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) VM Vicky M. Billing > "This is a very complex billing platform with no support, AND a LONG contract that you cannot get out of. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669) MA Melanie A. Director of Speech and Language Services > "The inSync software supported the vast majority of what we needed in our documentation system and we were able to integrate our needs into their system very well. ..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) VM Vicky M. Billing > "The overseas staff is just like all of the other overseas staff everywhere, they are not allowed to think, they must read from a script. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6413669) AM Alita M. Medical Billing Revenue Asst. > "It will cause our organization to grow and become more adhesive in the work we do, and we will be able to track the services we offer and see the effectiveness or..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3536367) PC Paula C. OFFICE MANAGER > "when a client cancels the confirmation should not go out" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6609920) MM Michele M. Executive Director > "I like the color scheme and the layout." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6605985) SD Samantha D. Executive Assistant of Clinical Opersations > "Technical issues are common and it can take a long time for them to be fixed." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6610077) IH Ian H. CEO > "We like the versatility of the software and how it is multi-functional and able to address many of the needs of our practice from billing, scheduling, documentation,..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3729048) DG Desiree G. Clinical Director > "The least things that I like about the software are not having an app, how slow the program runs, and not being able to add certain functionality to the charting..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362) AH Ashley H. Owner > "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) MH Maranda H. Practice Manager > "The customer reps do not call when we provide them with times we are available." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6087321) AH Ashley H. Owner > "The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) AK Akash K. Owner > "Taxonomy codes were put in incorrectly which we didn't catch till later." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) AH Ashley H. Owner > "The on-site trainers for our first two facilities and were so professional and accommodating - even with the state regulatory board showing up for our surprise..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) NG Nichole G. Administrative Assistant > "All of my tickets for that request have gone missing and I have yet to hear from anyone regarding this." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) SF Steve F. Director > "The implimentation team was amazing and we always had access to them through the process to launch right on time according to our needs. And also, the trainer..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4386127) NG Nichole G. Administrative Assistant > "This is NOT Qualifacts fault, by any means. But when I asked if this feature would be implemented I was told to reach out to ask for a meeting." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) AM Anna M. CEO > "claims from insurance companies are being paid faster and we are able to utilize the functions to verify insurance catching potential problems early." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) AK Akash K. Owner > "They have since been bought by Qualifacts and things are going down the drain quickly." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) DA David A. Clinic Director and FNP-C > "It is easy to learn the system and navigate." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6607739) KR Katie R. Patient Care Coordinator > "We spent most of our implementation training still trying to get our program built out and honestly feel as if we should have had another 6-8 weeks of weekly calls..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) NG Nichole G. Administrative Assistant > "Qualifacts bought InSync, and one of the nice things is that they didn't completely gut the good things about InSync." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) AK Akash K. Owner > "Frequent errors in when they were implementing us." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) HW Hannah W. Administration > "There are a lot of steps on the admin side for creating things within the system (i.e. encounters) which makes it hard to remember and do quickly, but with time I'm..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) SM Stefanie M. Clinical Director > "The software is not able to be customized to be inclusive and affirming of the transgender community and this is a MAJOR drawback." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3835485) NG Nichole G. Administrative Assistant > "They did work on fixing many of the issues that InSync had, which was very promising and very nice." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___6294496) KR Katie R. Patient Care Coordinator > "Our only issue was that our implementation specialist that we had worked with for weeks was changed (with only a 2-3 day notice) two weeks before implementation." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) MS Melissa S. Practice Administrator > "We are brand new to using it - but overall our therapists are happy - the auto charging is off to a good start - the patient portal user experience is a game..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4140081) AK Akash K. Owner > "Nice people, but they seem to have stopped investing in customer care or the EMR in general after being bought by another company." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4951090) MB Michael B. Director of Operations > "InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) MA Melanie A. Director of Speech and Language Services > "It is my understanding that some of the aspects of the scheduler were not initially as efficient as hoped for a multi-clinic location. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3757946) EM Ethan M. Psychiatrist > "Clinical EHR side is great; we worked hard to customize the system for our clinicians as we were coming off paper charts and were wary of the EHR. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3817909) AM Anna M. CEO > "Even with the help of many team members, our invoices are still incorrect and our payers are not pleased with the changes." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) KD Kristin D. Clinical Director > "Our implementation specialist, \[SENSITIVE CONTENT\], was by-in-large the most critical component in our satisfaction as she was incredibly responsive, helpful,..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034) CM Carmen M. President > "Our old system was so clunky, requiring multiple steps for every action that we had to take multiple times a day. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) HW Hannah W. Administration > "We also like that multiple users can have access to the patient portal account (i.e. caseworkers)" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) AW Alexis W. Assistant Behavioral Health Director > "The people who built out a lot of the forms did a sloppy job and Jenn and our team had to go back in a fix most of them." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3837381) KD Kristin D. Clinical Director > "Integration of telemedicine and assessment administration have been great additions to our practice and clinician workflow." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034) SW Sarah W. Senior Director of Programs > "Implementation also did not occur smoothly and much of our training time was spent correcting issues from implementation/customization." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4739265) KD Kristin D. Clinical Director > "Two major EMR transitions within the course of a year was a big undertaking but the entire process, from the first demo call to our final implementation call has..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3597034) JL Jennifer L. Billing and Credentialing Coordinator > "My least favorite thing is the inability to see visits in patient demographics - financials unless a claim is done. If I have a claim back-log, the front office..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3028108) CM Carmen M. President > "It has enable us to be efficient with our admin so that we are freed up to do what we do best - help people." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) UH Ursula H. Licensed Professional Counselor > "They did not support appropriate implementation within the company which lead to a very difficult transition between EHR services" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4039383) DG Desiree G. Clinical Director > "What we like most about InSync is that we have been able to implement new workflows and automate procedures." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4044362) DM Darrin M. COO > "Direct access to the clinical docs themselves outside of the encounter note is lacking. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4759060) MB Michael B. Director of Operations > "The workflow for each department is customizable making the system near perfect for our company needs.5." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4793091) AM Anna M. CEO > "As a more complex practice with many layers of services, the coding does not meet our needs." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3969324) TS Tara S. Psychologist > "So far this appears to be streamlining a lot of our processes and helping us to be more efficient in our documentation workflows." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4751731) LF Lindsay F. Therapy Program Manager > "All other scheduling features are not user friendly- especially if you have more complex features as a practice." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799195) TS Trish S. Director of Quality Improvement > "InSync had multiple features- specifically, the ability of data to import as data from the patient portal, ease of reporting, and attentive customer service." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3495140) AM Ashley M. Business Operations Manager > "It has been abundantly stressful on my business office (Clinical receptionists / Intake coordinators / billing specialists) to toggle back and forth to see if we..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3057109) CM Carmen M. President > "The training was unparalleled to get us ready to go live and the follow-up support has made us transition successfully with minimal stress. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3799253) JL Jo L. Exec Director > "The InSync people are unhelpful, and they divert inquiries to offshore agents who are incomprehensible." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___4406734) LG Lisa G. OWNER > "Potential future functionality and ability to make some forms customizable after enhancements. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3744044) KR Katie R. Patient Care Coordinator > "It's slow at times and I feel like the scheduler is a little less user-friendly than I would like." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3699345) SM Suzanne M. Finance and HR Manager > "Our implementation specialist was terrific and he really assisted with the design of our dynamic forms and encounter notes. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3563284) AC Amanda C. Assistant Practice Manager > "Unable to block accounts from being scheduled, difficulty for admin to track staff to-do's, and the scheduler setup is unnecessarily complicated" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3025514) MJ Madeline J. PMHNP/Group practice owner > "It is very customizable in every way (forms, note templates, appt reminders, calendar format, html name, really everything about it)" [See full review](https://www.capterra.com/p/144484/InSync-EMR/#Capterra___3201595) SM Shannon M. Office Manager > "The main problem we have run in to is getting the electronic faxing set up." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4641138) JW Jennifer W. Practice owner/ Psychiatric Nurse Practitioner > "The features are integrated into the software and ultimately make me more efficient with scheduling, charting, prescribing, and billing duties. " [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3345059) LH Lauri H. Consultant/Program Developer > "The additions that we wanted after our contract was signed seems to be pretty costly." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3996420) AH Ashley H. Owner > "Charting, claims processing, and patient communication is much more efficient." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3561491) HW Hannah W. Administration > "Our practice did not like that the clients preferred name couldn't show up as so." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4539544) JS Jennifer S. Director of Burgess Mental Health > "This was helpful when budgeting our needs and being able to find some grant funding to get the process started." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___4500013) CH Cathleen H. APRN, PMHNP-BC > "I also think the new LMS site does not provide you with enough resources and when you need to search for something, it is often not there with a video or printout." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3448316) AR Amy R. Owner/Executive Director > "The implementation specialist we got after go live who did stay with us throughout was wonderful and the only reason I gave a 7 as to likely to recommend InSync. ..." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3748393) KM Karl M. LPC > "The other aspect that was not as good as our last EHR was the aesthetics of the software." [See full review](https://www.capterra.com/p/144484/InSync-EMR/#SoftwareAdvice___3747016) [View Reviews](https://www.capterra.com/p/144484/InSync-EMR/reviews/) ## User interface [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) 3.92 (490) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) 4.49 (392) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features DrChrono 33/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features) Qualifacts Insync Top features 42/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/144484/InSync-EMR/#features) ### Recognition DrChrono is recognized as a top-rated tool in 3 Capterra Shortlist reports Qualifacts Insync is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support DrChrono Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Qualifacts Insync Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DrChrono - By DrChrono - Located in United States - Founded in 2009 Qualifacts Insync - By Qualifacts - Located in United States - Founded in 2000 ## Popular Comparisons [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 3.9 Features 4.2 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-136876/drchrono-Practice-Management-vs-Pediatric-Therapy-EMR) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-144484/EHR-YOUR-WAY-vs-InSync-EMR) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.9 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-195467/drchrono-Practice-Management-vs-Care-Patron) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $75/month Price $49.95/month 4.4 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-144484/CounSol-com-vs-InSync-EMR) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.4 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-124590/drchrono-Practice-Management-vs-EMA) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $75/month Price $59/month 4.4 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-144484/TherapyNotes-com-vs-InSync-EMR) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.4 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-180899/drchrono-Practice-Management-vs-Alleva) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.0 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-144484/Valant-Behavioral-Health-EHR-vs-InSync-EMR) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/89392-122278/drchrono-Practice-Management-vs-EpicCare-EMR) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144484-156391/InSync-EMR-vs-Kipu-EMR) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 3.8 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/89392-129169/drchrono-Practice-Management-vs-Tebra) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) vs [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)