# Compare DrChrono vs athenaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DrChrono and athenaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/89392-98735/drchrono-Practice-Management-vs-athenaOne

---

# DrChrono vs athenaOne Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DrChronoathenaOne2/4 selected

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

[## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.9

Ease of Use

4

Customer Service

3.6

Reviews Sentiment

Based on [490 reviews](#user-reviews)

Positive

362

Neutral

45

Negative

83

[## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [910 reviews](#user-reviews)

Positive

633

Neutral

108

Negative

169

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,163 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

59%Fit

Missing features

Feature ratings

HIPAA Compliant

3.6

Patient Records Management

2.9

Charting

2.8

Patient Scheduling

2.6

Document Management

NA

79%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.3

Charting

4.2

Patient Scheduling

3.9

Document Management

4.0

User satisfaction

User satisfaction

3.9

User reviews[490](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Ease of use

4.0

Functionality

3.9

Value for money

3.7

Customer support

3.6

User satisfaction

3.8

User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.5

Customer support

3.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency.

Best for

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.

## User reviews

Pros & cons

AS

Adewale S.

HIO

> "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650)

AK

Andrew K.

Owner - Clinic Director

> "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816)

AM

Alfiya M.

Software Engineer

> "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248)

AK

Andrew K.

Owner - Clinic Director

> "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues,..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816)

LF

Larisa F.

Nurse Practitioner

> "Many customizable features for documentation and notes which can be used for a variety of medical practices."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617)

CH

Charbel H.

Chiro

> "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036)

JF

Jeffrey F.

Owner

> "It worked for me for many years until I decided to use a different program that was more specific to my field."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258)

AB

Ahmad B.

MD

> "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

JF

Jeffrey F.

Owner

> "I was really glad to find something customizable that worked well for my chiropractic clinic."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258)

TW

Teya W.

Doctor of Nurse Practitioner

> "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

CD

Chris D.

Owner

> "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro,..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647)

YE

Yasmina E.

Physician

> "Unavailability and unreliability of tech support are the major problems."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126)

AM

Alfiya M.

Software Engineer

> "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248)

AB

Ahmad B.

MD

> "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

CS

Chandra S.

PMHNP-BC

> "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604)

KG

Kelly G.

Owner

> "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355)

EM

Ezra M.

Owner

> "I like how easy it is to find my ICD10 codes with this software. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771)

TL

Todd L.

Owner

> "They are making changes that will run customers off!!"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405)

AJ

Abby J.

Medical Records

> "This is great to use for anyone that has to deal with medical records."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911)

AB

Ahmad B.

MD

> "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

AH

Adam H.

D.C.

> "I like being able to schedule patient’s from my phone app."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809)

AB

Ahmad B.

MD

> "After committing to DrChrono I discovered the system is virtually unusable without major workarounds."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

EL

Ellen L.

NP

> "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168)

CD

Chris D.

Owner

> "The scheduler options for making patient careplans were severely limited compared to other EHRs."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647)

VR

Verified Reviewer

Product Manager

> "Excellent and easy-to-configure views to manage the appointment slots"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921)

JJ

Justine J.

Vice President

> "There isn't a person you can contact or talk to about issues."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255)

OK

Omar K.

VP of Operations

> "One of the few EHR that wo4ks well as an app"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908)

AB

Ahmad B.

MD

> "The system is outdated, painfully slow, and nearly impossible to navigate."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

LW

Lee W.

DPM

> "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531)

SC

Samuel C.

Owner

> "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444)

Kourosh B.

Physician

> "Bells and Whistles looked good and promising for tele health visits and specific customization."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244)

KK

Katherine K.

PMHNP

> "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508)

JC

Jason C.

Owner

> "Customization was nice."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942)

ZP

Zachary P.

President

> "Financial Numbers are not accurate!"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304)

VR

Verified Reviewer

physician

> "superbill is pretty easy to useI liked the patient reminder options"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668)

TW

Teya W.

Doctor of Nurse Practitioner

> "This has cost me many patients due their software not working, including OnPatient."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

AS

Amy S.

Clinical Massage Therapist

> "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311)

SW

Sherri W.

Owner Physician

> "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

PM

Pradeep M.

Physician Owner

> "Cost effective."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040)

JJ

Justine J.

Vice President

> "Support is not helpful."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255)

LM

Lo M.

Clinician

> "It allows me to access everything I need for my patients all in one spot."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765)

SC

Samuel C.

Owner

> "I can't believe this product is as highly rated as it is, the customer service is beyond bad."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444)

LH

Lindsy H.

Billing Manager

> "Overall, Dr.Chrono would be a great addition to a medical practice, or a specialty practice as all your medical..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2210323)

SW

Sherri W.

Owner Physician

> "It is not the same company we started with, or the same customer service. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

CC

Carol C.

Billing Manager

> "The feature we liked best was auto posting of insurance payments."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100)

MS

Moisey S.

owner

> "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922)

SS

Scott S.

Physician

> "Comprehensive integrated system, allows for efficient patient care."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059)

TW

Teya W.

Doctor of Nurse Practitioner

> "Also, it was very difficult to get ahold of the customer support as well."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

KT

Kim T.

Owner/Practitioner

> "I do like the ease of the platform and that I can customize it."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925)

SW

Sherri W.

Owner Physician

> "This company truly does not care about the consumer or correcting their issues. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

LM

Lo M.

Clinician

> "There is a learning curve to learning the software, but is great once you learn everything you need."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765)

JD

Jay D.

Chief Operating Officer, Physician

> "To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397)

JdAU

Jean d'Amour U.

Consultant

> "It keeps improving its functionality."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854)

KK

Katherine K.

PMHNP

> "Very easy to miss important communications."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508)

WM

William M.

CEO/Founder

> "The functionality is good. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

ZP

Zachary P.

President

> "Very expensive."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304)

WM

William M.

CEO/Founder

> "The support team are beyond good."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

AH

Adam H.

D.C.

> "The navigation is very slow so I don’t know whether they are running updates or the server is just slow."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809)

SS

Scott S.

Physician

> "Software support is generally good and responsive."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059)

JD

Jay D.

Chief Operating Officer, Physician

> "On top of that we lost patients because they were billed for things that we told them that they were going to be..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397)

WM

William M.

CEO/Founder

> "Outstanding value for the money."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

SW

Sherri W.

Owner Physician

> "I did not sign a contract with the new company. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

[View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

HS

Heather S.

Office Manager

> "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692)

AP

Absana P.

Tier II Technician

> "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

LW

Landon W.

administrator

> "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

Erika B.

Licensed Massage Therapist

> "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

BL

Brook L.

Nurse and a patient there

> "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

NG

Nora G.

CEO and owner

> "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

AP

Absana P.

Tier II Technician

> "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

GT

George T.

CEO and CMO

> "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

BL

Brook L.

Nurse and a patient there

> "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

HR

Haley R.

registrar

> "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Software Support Analyst

> "Managing scheduling, electronic health records, billing, and patient communication is nice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

Erika B.

Licensed Massage Therapist

> "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

EH

Elizabeth H.

MYSELF

> "I like Athenaone because it allows me to have access to my doctor/patient information at all times. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387)

Erika B.

Licensed Massage Therapist

> "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

KS

Kimberly S.

Patient Service Representative

> "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

JM

Jeffrey M.

MD

> "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

LAC

Leigh Ann C.

Office Manager

> "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425)

JS

John S.

Physician

> "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

LN

LAUREL N.

Patient Coordinator

> "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219)

PS

Patricia S.

EHR Support Analyst

> "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359)

AS

Amy S.

intake specialist

> "I feel it saves valuable time and that benefits both office staff and the patient. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675)

Erika B.

Licensed Massage Therapist

> "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

AP

Absana P.

Tier II Technician

> "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

VR

Verified Reviewer

Personal

> "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

TE

Taya E.

Medical Assistant

> "I love that with the recent update you can now see the phone number and insurance on your screen during intake."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

TW

Tabatha W.

Nurse Supervisor

> "The system can be slow at times."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213)

LM

Laura M.

Parent

> "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

IA

Irwin A.

owner, physian

> "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?""

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

BS

Brittany S.

Owner

> "I love that I can go back and read the doctor’s notes print any doctors excuses?"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

GT

George T.

CEO and CMO

> "Their patient follow up software is mediocre as well as their "bells and whistles"."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

SS

Stacey S.

Instructor

> "I find having multiple categories right on the home page makes access accessing what I need extremely convenient."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918)

WN

Wilson N.

SLP and owner

> "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425)

KA

Kathleen A.

Medical assistant

> "I think this is a great platform to use when booking appointment and and speaking to your doctor directly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

WH

Wren H.

Scheduling

> "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398)

LM

Laura M.

Parent

> "Appointment scheduling and user interface is of the highest quality with this product."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

EM

Erica M.

Administrative Assistant

> "They cannot see any results, billing, etc and that can be a pain."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

VR

Verified Reviewer

Owner

> "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

GT

George T.

CEO and CMO

> "Changed our coding without notification or permission and made it worse."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

ZZ

Zoë Z.

Receptionist

> "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

VR

Verified Reviewer

Software Support Analyst

> "Patients are not as fond of it."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

HR

Haley R.

registrar

> "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

BB

Bennett B.

Partner physician

> "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745)

VR

Verified Reviewer

Medical scheduling

> "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

TE

Taya E.

Medical Assistant

> "Some cons I have experienced are that sometimes it is slow to load."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

HR

Haley R.

registrar

> "I appreciate that I get regular updates, which gives me peace of mind."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

GT

George T.

CEO and CMO

> "They take forever to fix issues-if they can."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

ML

Mandy L.

Superuser

> "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612)

JS

John S.

Physician

> "Never following up on claims and then just stating that it's not their responsibility."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

JM

Julia M.

Receptionist

> "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543)

VR

Verified Reviewer

National Sales Manager

> "It becomes very difficult to navigate individual client charts."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650)

HR

Hannah R.

Billing Specialist

> "From scheduling, to messaging, to viewing test results, this platform does it all."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

GT

George T.

CEO and CMO

> "Unable to solve problems in a timely manner."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

VR

Verified Reviewer

Personal

> "Provides easy access to health records, test results, and messaging."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

LW

Landon W.

administrator

> "Also, it's expensive!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

SS

Susan S.

Office Manager

> "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965)

SK

Shawnalee K.

Billing Manager

> "It also was not very patient friendly for logging in/out of the portal."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

EM

Erica M.

Administrative Assistant

> "I like that I can easily get to billing and messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

SK

Shawnalee K.

Billing Manager

> "My customer support system was not that great, and it was a bit frustrating."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

MD

Makayla D.

Assistant Manager

> "It's really nice to see my bills in order of the oldest ones first as well."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

TP

Tamara P.

LPN

> "Too many clicks. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878)

HR

Hannah R.

Billing Specialist

> "athenaOne streamlines your experience in communicating instantly with your healthcare providers."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

IA

Irwin A.

owner, physian

> "Difficult to get from one section to another, and the instructions to do so are hard to find."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

BS

Brittany S.

Owner

> "Ease of use is great with this doctor office "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

JM

Jeffrey M.

MD

> "I am frustrated with the crashes and increasing cost and to switch is always an issue"

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

KS

Kimberly S.

Patient Service Representative

> "Overlooking the freezing part of the program it makes my work day easier then what it would be without."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

ZZ

Zoë Z.

Receptionist

> "The home page is overwhelming and difficult to navigate."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

KA

Kathleen A.

Medical assistant

> "It is very convenient and easily accessible."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

VR

Verified Reviewer

Medical scheduling

> "Overall, navigation can feel cumbersome, affecting overall user experience."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

MD

Makayla D.

Assistant Manager

> "AthenaOne is great when it comes to communication and bill payment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

RJ

Rachel J.

Solution Architect

> "The report builder is abit cumbersome and difficult to use."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

VR

Verified Reviewer

Owner

> "Enjoyed the simplicity of integration and implementation."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

MB

Miranda B.

Precert Specialist

> "It is not easy to update patient insurance information."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931)

NG

Nora G.

CEO and owner

> "There have been multiple times that I grow in directions that Athena One found for me. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

MY

Michelle Y.

Student

> "The overall aesthetics that may seem intimidating to the average user"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422)

CJ

Cara J.

Campus Coordinator

> "Initially, it does take some time but very worth the investment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896)

IA

Irwin A.

owner, physian

> "Initial startup failed and I lost a lot of money initially."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

IA

Irwin A.

owner, physian

> "little after initial signup.\\Did like the problem list being available."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

JS

John S.

Physician

> "YOU WILL LOSE THOUSANDS OF DOLLARS !!!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

RJ

Rachel J.

Solution Architect

> "Continuous improvement of product and its integration offerings."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

DK

Dale K.

MD, surgeon

> "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688)

[View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/)

## User interface

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

3.92 (490)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

3.79 (910)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

DrChrono

Top features

33/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features)

athenaOne

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/98735/athenaOne/#features)

### Recognition

DrChrono is recognized as a top-rated tool in 3 Capterra Shortlist reports

athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

DrChrono

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

athenaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DrChrono

-   By DrChrono
-   Located in United States
-   Founded in 2009

athenaOne

-   By athenahealth
-   Located in United States
-   Founded in 1997

## Popular Comparisons

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

3.9

Features

4.2

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/89392-136876/drchrono-Practice-Management-vs-Pediatric-Therapy-EMR)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.8

Features

4.3

3.8

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4.5

[View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.9

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/89392-195467/drchrono-Practice-Management-vs-Care-Patron)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

3.8

Features

4.6

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/89392-124590/drchrono-Practice-Management-vs-EMA)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Contact vendor for pricing

Price

$49/month

3.8

Features

4.3

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/89392-180899/drchrono-Practice-Management-vs-Alleva)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/89392-122278/drchrono-Practice-Management-vs-EpicCare-EMR)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.8

3.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

3.8

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/89392-129169/drchrono-Practice-Management-vs-Tebra)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Contact vendor for pricing

Price

$300

3.8

Features

3.9

3.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne)