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E-commerce merchants, online marketplaces, and e-commerce platforms or vendors.
Stamps.com is ideal for online retailers, small and medium businesses, e-commerce sellers, and individuals looking to print USPS postage stamps and shipping labels directly from their computer.
The software is easy to use and their customer service is phenomenal. Shippo is great about reaching out to new users and ensuring that they get up and running with ease.
If you make an error on the item (i.e., wrong weight, wrong apt. no.), you cannot correct; you have to leave it there unpaid, and start over from the beginning.
Customer service reps are outstanding - great at resolving the odd issue that has come up.
We have to email periodically to request refunds on denied labels. These particular labels are only denied because of the first scan on them which comes from the manifest scan.
I am confident that I always am able to easily select the most cost effective shipping option for my product and destination. Shippo's customer service is also outstanding.
The only negative I can say is that occasionally the auto fill on the address will pull something that is incorrect. Ve had one package be shipped to the wrong address because of this.
Shippo has been key to helping me manage our online business. It's easy, super affordable and customizable.
It was frustrating to have no record of my package, since the post office never properly checked it in, and shippo couldn't help. It did eventually get there, but that was annoying.
Our experience with Stamps.com was excellent. Customer service always friendly and eager to help.
You have to pay the postage rates, plus pay a membership fee, plus purchase the paper you buy the stamps on. If you mess up the printing, it is a real pain to try and print a new sheet.
I am happy with the software and it helps my staff to speed up their paperwork and save their time.
It caused me so much anxiety; it made me absolutely dread going to the post office and some of my packages would even go out late because I would postpone mailing them.
I like the ease of use and being able to cut out trips to the post office is great. Printing stamps from home is a great idea.
The website is buggy and gets stuck where all the selections in a mandatory drop down list are disabled.
At the time I used this product, it was super convenient as I was in a long distance relationship and sent a lot of snail mail. The ease of this, to be able to print shipping labels, was amazing.
My only complaint is that stamps.com hasn't always been around. If I had known about it sooner, I would have wasted a lot less time in line at the Post Office.
Tiffany M.: Hi, my name is Tiffany. I'm founder and formulator. I give Shippo five out of five, and for more reviews like this, click below. Previous to Shippo, I used PayPal Shipping and found that there were deficits in that program or a little bit more difficult in the regards that if you had to add shipping information for a different type of customer that you had gotten, you had to add all that information in a separate regard to the ones that carried over from the orders that came in. Shippo was much easier in that regard where all the information was together and not necessarily separate so it was much easier to access. Shippo was a seamless transfer with GoDaddy website, eCommerce website, and the information was very easy to access. All of the information transferred seamlessly from GoDaddy, and you could just click and ship. You could change the measurements on boxes, and weights, and things like that if you wanted to, but otherwise, it just transferred with the weights that you entered, and it found it very easy. Also, I found it very easy to pull up information for accounting purposes and things like that. It was really a seamless process. Shippo was seamless as far as just automatically associating with the GoDaddy eCommerce program. The free program, I felt to be sufficient. If you wanted to upgrade, you could but you didn't necessarily need to per se unless you needed more information. But for a small business, I felt the free program was very sufficient for what I needed and all the information was easy to access. Customer service is very easy to get ahold of, and I'm very pleased. I think Shippo is a great choice for a small business. The choices in programming that you have go from free, which is perfectly suitable to some additional choices for a small cost. The information is easy to access, and I think it's a great choice for a small business. Very happy.
Jawad K.: Hi, my name is Jawad. I'm the owner of A&A's General Retail, and I give Stamps a five out of five star rating. Prior to using Stamps, I would always go to the post office. Always scared I would misweigh something and something would come back. I didn't really have any other business to use, so I decided to use Stamps, and it was the way to go. I got out of my fears. If you want to save time, save money actually, and have a post office at your house, that's the way to go, because that's why I chose it. I got over my fear of misweighing something and having something come back. Everything's user-friendly, everything's on point. And why not do it from the comfort of your own home? Stamps is easy to get a hold of. Stamps.com, download it, sign up, email. Same old, same old. They give you equipment, you weigh stuff, print out labels. It's easy as 1, 2, 3. Anybody could do it. If you like to save time on running errands, waiting in line at the post office, having stamps.com at home is the way to go. Take everything, you can multitask, have all your packages ready to go and shipped out. I recommend Stamps, definitely.
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