Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
ShipStation is a web-based shipping software that was designed for multichannel businesses. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.
Stamps.com is ideal for online retailers, small and medium businesses, e-commerce sellers, and individuals looking to print USPS postage stamps and shipping labels directly from their computer.
Very easy to use, integration with third party software is superb and great customer service.
Been using their system for over 3 years, and one day they just disabled my account and I lost all the the shipping cost and order data, they do not respond to customer service requests at all.
This is the best shipping automation software I have found so far I've been late to automate all your orders Integrations they have with almost every platform is amazing.
In my book a scam and useless waste of money Stay away.
Another of our favorite features is the branded tracking page that your customers will see with the tracking code. It looks great and helps give your site a more polished and professional look.
One of the worst experiences ever in 40 years in business.
It gave me the confidence to successfully run my side business and have all the paper trails and reports saved in one location.
Very poor customer support. I have contacted them on Friday and was not even replied to by end of day.
Our experience with Stamps.com was excellent. Customer service always friendly and eager to help.
You have to pay the postage rates, plus pay a membership fee, plus purchase the paper you buy the stamps on. If you mess up the printing, it is a real pain to try and print a new sheet.
I am happy with the software and it helps my staff to speed up their paperwork and save their time.
It caused me so much anxiety; it made me absolutely dread going to the post office and some of my packages would even go out late because I would postpone mailing them.
I like the ease of use and being able to cut out trips to the post office is great. Printing stamps from home is a great idea.
The website is buggy and gets stuck where all the selections in a mandatory drop down list are disabled.
At the time I used this product, it was super convenient as I was in a long distance relationship and sent a lot of snail mail. The ease of this, to be able to print shipping labels, was amazing.
My only complaint is that stamps.com hasn't always been around. If I had known about it sooner, I would have wasted a lot less time in line at the Post Office.
Speaker 1: Hi, my name is Cameron. I'm an independent operator of my own business, and I have used ShipStation for I think about five years now, and I give it five stars. Previous to ShipStation, I was just running through the U.S Post Office app and printing my postage and I would deliver it by hand, and so to be able to just drop it in the post out in the mailbox is a huge time saver and saves a lot of money. So definitely appreciate the automation. I chose ShipStation because they were affordable, I think it was like five to 10 bucks to start. And immediately they had good customer service, so it wasn't difficult to set up. It's twenty-four seven customer service. It's a big deal if you're an entrepreneur. Sometimes you're working through the night. It's great to be able to reach somebody and solve a problem. It only took about, I think 20 minutes, 15, 20 minutes, and the first time I was using, I had an aide and they took me through the whole process. So that was... As far as I remember, it's been a while, but yeah, it was fairly easy. So less than 30 minutes. Definitely recommend it. Saves a ton of time, is affordable. 10 bucks a month, and has probably saved me a lot of money and a lot of time for sure, compared to what I used to do, which was just go by hand and manually drop all these off at the post office. So definitely recommend it.
Jawad K.: Hi, my name is Jawad. I'm the owner of A&A's General Retail, and I give Stamps a five out of five star rating. Prior to using Stamps, I would always go to the post office. Always scared I would misweigh something and something would come back. I didn't really have any other business to use, so I decided to use Stamps, and it was the way to go. I got out of my fears. If you want to save time, save money actually, and have a post office at your house, that's the way to go, because that's why I chose it. I got over my fear of misweighing something and having something come back. Everything's user-friendly, everything's on point. And why not do it from the comfort of your own home? Stamps is easy to get a hold of. Stamps.com, download it, sign up, email. Same old, same old. They give you equipment, you weigh stuff, print out labels. It's easy as 1, 2, 3. Anybody could do it. If you like to save time on running errands, waiting in line at the post office, having stamps.com at home is the way to go. Take everything, you can multitask, have all your packages ready to go and shipped out. I recommend Stamps, definitely.
Prioritize real-user-identified key features according to your needs to find your best fit.
ShipStation
Top FeaturesStamps.com
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: