# Compare Stamps.com vs PayPal 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Stamps.com and PayPal based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90069-207944/Stamps-com-vs-PayPal

---

# Stamps.com vs PayPal Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Stamps.comPayPal2/4 selected

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.4 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.4 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Starting Price

$19.99/month

Value-for-Money

4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [920 reviews](#user-reviews)

Positive

766

Neutral

91

Negative

63

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,504 reviews](#user-reviews)

Positive

24,908

Neutral

1,069

Negative

527

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,266 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Shipping Labels

4.6

Parcel Shipping

4.6

Label Printing

4.6

Shipment Price Calculation

4.6

Package Tracking

4.7

\--%Fit

Missing features

Not enough reviews

Feature ratings

Shipping Labels

\--

Parcel Shipping

NA

Label Printing

NA

Shipment Price Calculation

NA

Package Tracking

NA

User satisfaction

User satisfaction

4.4

User reviews[920](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.0

Customer support

4.1

User satisfaction

4.6

User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$19.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Stamps.com is ideal for online retailers, small and medium businesses, e-commerce sellers, and individuals looking to print USPS postage stamps and shipping labels directly from their computer.

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

Jonathan S.

Founder

> "The interface is relatively straightforward for basic shipping needs, and the pricing is reasonable enough for individuals or..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7163547)

Jonathan S.

Founder

> "Batch processing, workflow management, and scaling operations feel clunky compared to more modern shipping solutions."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7163547)

Jonathan S.

Founder

> "For personal use or a small home-based operation, it's a convenient way to buy and print postage without standing in line at the..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7163547)

TW

Tom W.

Owner operator

> "Read most of the reviews and disagree with some are clearly not factual. if a paper jam or bad print you absolutely can REPRINT..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

VR

Verified Reviewer

Administrative Assistant

> "You can print postage directly onto documents/boxes/packages which is awesome and their prices are very good!"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6854807)

Dawn D.

owner

> "As a result of updates, my account change my status from administrator to user - automatically with no reason and without my..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

EM

Ezra M.

Owner

> "I use Stamps.com software to print postage on our buisness letters and flyers we send out and it works great. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

Dawn D.

owner

> "As a user, I cannot add funds, add users nor make any changes to the account. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

SR

Stefanie R.

Office Manager

> "Experience has been great, highly recommend considering making the switch to Stamps.com from some of the other postage companies..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7034701)

TW

Tom W.

Owner operator

> "It’s the exact interface, products and process was years ago. Why does it cost more monthly for doing the same thing it did..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

EM

Ezra M.

Owner

> "I also love being able to print out postage directly in our office, saving time spent waiting at the post office."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

MJ

Maribeth J.

Office Manager

> "Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests refunds. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

CH

Charlie H.

President

> "Overall, stamps has been a efficient and effective alternative to other mailing options for both personal and business..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6838585)

Dawn D.

owner

> "They have a poor design and cannot even fix their own technical problems nor answer questions. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

TW

Tom W.

Owner operator

> "I like the reports for business records like tax time."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

LS

LaRae S.

Director

> "It was very, very expensive to use and though they promoted that you would save money we would have actually been over budget."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7054176)

MM

Matthew M.

Leasing Agent

> "We have properties across the country and buying postage online through stamps.com makes it very easy for different properties..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6029378)

SB

Syretha B.

Firm Administrator

> "I'm not a fan of the new layout, look and feel."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7056431)

EM

Ezra M.

Owner

> "Its fast and easy and all you need is a regular printer and envelopes."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

JD

Jan D.

Administrative Assistant

> "We have had some issues sending documents to Europe. And, the customs sheet for shipping to Canada and other countries is not..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5100376)

SM

Shelly M.

Administrator

> "Is very easily integrated, print labels, schedule out going mail and packages on your time without ever having to tote anything..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5064054)

DJ

Deidre J.

Sr. Pastor

> "That I can't find or buy some of the stamps or labels I used when I first started with stamps.com - or that my local office..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

CS

Cerenity S.

Teacher

> "I can print my postage so much fast at home than driving to the post office, waiting in line and then driving back."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006555)

Brandy M.

Ceo

> "U have 2 have certain printer n paper n if ur printer don't have a feed good luck getting it printed stamps bc they will get..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006979)

AFS

Ahmad Farhad S.

Vice President

> "The product is amazing, we save much more time with this tool for mailing our letters to different designations."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6056369)

AL

Angela L.

Owner

> "Purchasing sheets of precut labels for stamps and labels can get expensive quick. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

BQ

Becci Q.

Paralegal

> "Best way to handle postage hands down."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6666544)

MB

Mary B.

owner

> "It was difficult to figure out how to get the postage to print properly on the envelope"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5014269)

VR

Verified Reviewer

Administrative Assistant

> "Stamps.com offers GREAT pricing."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6854807)

VR

Verified Reviewer

CEO

> "Impossible to cancel service online, phone queue hangs up on you, then account has many "lost" features that the agent has to..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___3672969)

PW

Parker W.

Owner

> "Its a must have if you sale items online frequently and on multiple plateforms. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6051571)

RJ

Rafael J.

VP Operations

> "I lost my password and haven’t been able to reach customer service to resolve the issue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6209618)

AL

Angela L.

Owner

> "The integrated features are very useful for shippers who use online selling platforms. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

AL

Angela L.

Owner

> "Add in the monthly cost and pricing becomes an issue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

DJ

Deidre J.

Sr. Pastor

> "The ease of use and ability to quickly print stamps and labels as well as add funds to my account instantly"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

DS

Daniel S.

PRESIDENT

> "Entire website is corrupt despite updates and no help is offered"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___4938786)

AL

Angela L.

Owner

> "This feature helps to cut costs while ensuring the best possible customer experience."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

NO

Nicky O.

Independent Stylist

> "It’s not advertised enough and doesn’t get the credit it deserves."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6261059)

Brandy M.

Ceo

> "U can do it all from home no post office trips n long waits n line, it's easy 2 use great shipping options n prices"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006979)

BY

BRANDI Y.

Processor

> "how expensive stamps are and how frequently the prices change"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6027176)

DJ

Deidre J.

Sr. Pastor

> "I send out products and mailers every month to my members and I'm so glad to have stamps.com"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

DF

Daryl F.

Manager

> "Can not reprint because the software froze. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___4978956)

Borislav G.

Company Director

> "The ability to buy and print postage from my computer, the discount available on postage, and the ease of use of the website."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3890905)

VR

Verified Reviewer

SELF

> "took my money, didn't refund me, makes me wait a month, and didnt print my labels after hours of my time."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___4040255)

MJ

Maribeth J.

Office Manager

> "It is convenient because we do not need to go to the USPS to send out extra service shipments."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

VR

Verified Reviewer

Real Estate

> "No ability to reprint labels, refund process for mistaken or unused labels is absolutely ridiculous."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___4757110)

JG

James G.

owner

> "The fact that I can print my shipping labels with accurate weight right from my store as I get an order saves me time and..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4471210)

RB

Rebecca B.

Admin

> "I felt like it was pretty hard to navigate, every letter needed to be measures and weighed, I feel like it is better just to go..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4527495)

TW

Tom W.

Owner operator

> "It’s convenient and a time saver."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

SL

Susan L.

Accounts Payable and Receivable

> "There is virtually no support system."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6289131)

DT

Denise T.

Retired

> "I enjoy the ability to purchase stamps and shipping labels, print them, and mail them when I'm ready."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3812052)

DD

Debra D.

owner

> "Not good at letting you know when FedEx, UPS, or USPS adds to the price already quoted and paid. But that is with any shipping..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4431217)

KD

Kathy D.

Office Manager

> "Stamps.com has eliminated all of the waiting in long lines at the post office!"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5085027)

VR

Verified Reviewer

Owner

> "The site continually went down, timed out and there was no after-hours or weekend support - we run an onsite store and our..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___2947031)

AS

Andre S.

Owner

> "I mostly use another software that integrates with PayPal but it’s nice to know stamps.com is available when my customers pay..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4595979)

RP

Rachel P.

Administrative Assistant

> "The steps to get set up were a bit repetitive."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6119906)

NO

Nicky O.

Independent Stylist

> "I like the easy process of shipping from my home and having shipped with the regular mail."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6261059)

DS

Daniel S.

PRESIDENT

> "extremely frustrating with hours in search of support"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___4938786)

SB

Sarah B.

Administrative Specialist

> "This product saves so much time by not having to go to the post office and wait in a line, to ship and pay for our mail."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4473623)

JR

Jen R.

CEO

> "You would think you could save $$ on shipping by buying the postage direct from USPS, but no, it's more expensive. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4783106)

MJ

Maribeth J.

Office Manager

> "The discount on postage is a saving grace. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

CL

Cassandra L.

Office Manager

> "It gets costly and you have to pay for the stamps you print as well as pay for the monthly fee and also buy the sheets to print..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3610604)

AL

Angela L.

Owner

> "The shipping process is streamlined and well executed. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

CM

Christopher M.

Owner

> "I was able to run a test envelope which seemed to print fine, but once I attempted to print real postage there were technical..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

HF

Haley F.

Paralegal

> "The ease of use is an advantage of this software, and the ability to print right from your desk and save the extra time it would..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3633810)

DD

Debra D.

owner

> "They add additional cost after you have paid, shipped, and think you are done."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4431217)

VR

Verified Reviewer

E-commerce Lister

> "It integrates with both of our main e-commerce platforms, Amazon and eBay, and usually brings in our orders properly. When it..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3459916)

TM

Tammy M.

Property Manager

> "There is nothing I do not like about this service, except for maybe the price of the stamps, but that is no fault of this system."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4097216)

LD

Lisa D.

Billing Administrator

> "I also love that you can have postage refunded through the app if it is printed improperly."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4848310)

CM

Christopher M.

Owner

> "I was attempting to print 250 envelopes, but because of the printing alignment, I decided to abort. Because I had clicked..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

MM

Michael M.

Partner

> "Being able to see which service is cheaper, all in one place at one time really saves us over $1000 a month."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3841209)

AB

Artis B.

Investor

> "don’t like that the labels must be bought through stamps as they are not cheap"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4413320)

VR

Verified Reviewer

Business Owner

> "I like that it pulls my website orders into the shipping platform for easy processing."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3812270)

DE

Dena E.

owner

> "I could not print pay on use return labels."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3634302)

LD

Lisa D.

Billing Administrator

> "I love the ability to print labels and a page of stamps for later use. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4848310)

MM

Moises M.

VP of Finance

> "May be too much trouble to be worth it."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4940252)

CJ

Chad J.

Manager

> "My office lady uses it all the time and loves it."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6044269)

LE

Liora E.

E commerce seller

> "I had no idea there were subscription fees until Stamps.com charged me 50 bucks out of the blue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4230020)

Michelle L.

Owner

> "Ease infuse, convenience...not having to go to the post office"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6079999)

CM

Christopher M.

Owner

> "Their system is probably better suited for people who want to print labels on packages, but unfortunately, it didn't work for..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

[View Reviews](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Lucia C.

Owner

> "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

KR

Kyle R.

Trainer

> "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

Aman M.

Business Analyst

> "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Daniel L.

Sales Startegist

> "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405)

Tracie B.

Executive Director

> "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Operations coordinator

> "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Ilysse R.

Project Manager

> "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

KR

Kyle R.

Trainer

> "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

BG

Blair G.

CEO

> "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

HA

Heatherly A.

Dance Instructor

> "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119)

Amber L.

Owner

> "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539)

EB

Emma B.

Financial Controller

> "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

VR

Verified Reviewer

Head of HR

> "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Operations coordinator

> "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

AC

Aldophe C.

Student

> "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748)

NAGESH B.

Sr Transaction Processing Officer

> "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

CH

Charlie H.

Footballer

> "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012)

VR

Verified Reviewer

Ecommerce Managaer

> "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. "

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

ClJ

Céline J.

Social Media Manager

> "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

FC

Fujimory C.

Founder

> "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380)

VR

Verified Reviewer

Owner

> "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755)

SM

Steve M.

Instructor

> "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

JP

John P.

Transport Broker

> "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

VR

Verified Reviewer

Sales Lead

> "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

VR

Verified Reviewer

Accessories Designer

> "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

No images or videos  
provided by vendor

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,504)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Stamps.com

Top features

21/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/90069/Stamps-com/#features)

PayPal

18/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

Stamps.com is recognized as a top-rated tool in 4 Capterra Shortlist reports

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Stamps.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Stamps.com

-   By Stamps.com
-   Located in United States
-   Founded in 1996

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

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[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

vs

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

$19.99/month

Price

Contact vendor for pricing

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/90069-172133/Stamps-com-vs-Pirate-Ship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$0.29

Price

$38/month

4.6

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

$19.99/month

Price

$14.99/month

4.3

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/90069-155621/Stamps-com-vs-ShipStation)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

vs

[Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

$19.99/month

Price

$149/month

4.3

Features

4.5

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/90069-136895/Stamps-com-vs-Freightview)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$0.29

Price

$349one time

4.6

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal)

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

vs

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

$19.99/month

Price

$0

4.3

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/90069-146146/Stamps-com-vs-Shippo)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

$0.29

Price

$99/month

4.6

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)