---
title: "Compare Stamps.com vs PayPal 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Stamps.com and PayPal based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/90069-207944/Stamps-com-vs-PayPal"
page_type: "comparison"
language: "en"
---

# Stamps.com vs PayPal Features and Cost Comparison

Last updated September 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Stamps.comPayPal2/4 selected

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.4 (923)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.4 (923)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Starting Price

$19.99/month

Value-for-Money

4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [923 reviews](#user-reviews)

Positive

769

Neutral

91

Negative

63

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,663 reviews](#user-reviews)

Positive

25,055

Neutral

1,076

Negative

532

## Not a match? Find software alternatives tailored to your priorities.

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## Summary

* * *

Key features rated by users

Features selected based on 3,233 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Parcel Shipping

4.7

Label Printing

4.6

Package Tracking

4.7

Quotes/Estimates

NA

Delivery Tracking

NA

\--%Fit

Missing features

Feature ratings

Parcel Shipping

NA

Label Printing

NA

Package Tracking

NA

Quotes/Estimates

NA

Delivery Tracking

NA

User satisfaction

User satisfaction

4.4

User reviews[923](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.0

Customer support

4.1

User satisfaction

4.6

User reviews[26,663](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$19.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Stamps.com is ideal for online retailers, small and medium businesses, e-commerce sellers, and individuals looking to print USPS postage stamps and shipping labels directly from their computer.

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

Jonathan S.

Founder

> "The interface is relatively straightforward for basic shipping needs, and the pricing is reasonable enough for..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7163547)

Jonathan S.

Founder

> "Batch processing, workflow management, and scaling operations feel clunky compared to more modern shipping solutions."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7163547)

Jonathan S.

Founder

> "For personal use or a small home-based operation, it's a convenient way to buy and print postage without standing in..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7163547)

TW

Tom W.

Owner operator

> "Read most of the reviews and disagree with some are clearly not factual. if a paper jam or bad print you absolutely..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

SR

Stefanie R.

Office Manager

> "Experience has been great, highly recommend considering making the switch to Stamps.com from some of the other..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7034701)

Dawn D.

owner

> "As a result of updates, my account change my status from administrator to user - automatically with no reason and..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

VR

Verified Reviewer

Administrative Assistant

> "You can print postage directly onto documents/boxes/packages which is awesome and their prices are very good!"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6854807)

Dawn D.

owner

> "As a user, I cannot add funds, add users nor make any changes to the account. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

CH

Charlie H.

President

> "Overall, stamps has been a efficient and effective alternative to other mailing options for both personal and..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6838585)

TW

Tom W.

Owner operator

> "It’s the exact interface, products and process was years ago. Why does it cost more monthly for doing the same thing..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

TW

Tom W.

Owner operator

> "I like the reports for business records like tax time."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

MJ

Maribeth J.

Office Manager

> "Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

MM

Matthew M.

Leasing Agent

> "We have properties across the country and buying postage online through stamps.com makes it very easy for different..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6029378)

Dawn D.

owner

> "They have a poor design and cannot even fix their own technical problems nor answer questions. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___6746280)

EM

Ezra M.

Owner

> "I use Stamps.com software to print postage on our buisness letters and flyers we send out and it works great. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

LS

LaRae S.

Director

> "It was very, very expensive to use and though they promoted that you would save money we would have actually been..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7054176)

SM

Shelly M.

Administrator

> "Is very easily integrated, print labels, schedule out going mail and packages on your time without ever having to..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5064054)

SB

Syretha B.

Firm Administrator

> "I'm not a fan of the new layout, look and feel."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7056431)

EM

Ezra M.

Owner

> "I also love being able to print out postage directly in our office, saving time spent waiting at the post office."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

JD

Jan D.

Administrative Assistant

> "We have had some issues sending documents to Europe. And, the customs sheet for shipping to Canada and other..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5100376)

AFS

Ahmad Farhad S.

Vice President

> "The product is amazing, we save much more time with this tool for mailing our letters to different designations."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6056369)

DJ

Deidre J.

Sr. Pastor

> "That I can't find or buy some of the stamps or labels I used when I first started with stamps.com - or that my local..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

BQ

Becci Q.

Paralegal

> "Best way to handle postage hands down."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6666544)

RJ

Rafael J.

VP Operations

> "I lost my password and haven’t been able to reach customer service to resolve the issue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6209618)

PW

Parker W.

Owner

> "Its a must have if you sale items online frequently and on multiple plateforms. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6051571)

NO

Nicky O.

Independent Stylist

> "It’s not advertised enough and doesn’t get the credit it deserves."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6261059)

DJ

Deidre J.

Sr. Pastor

> "The ease of use and ability to quickly print stamps and labels as well as add funds to my account instantly"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

BY

BRANDI Y.

Processor

> "how expensive stamps are and how frequently the prices change"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6027176)

DJ

Deidre J.

Sr. Pastor

> "I send out products and mailers every month to my members and I'm so glad to have stamps.com"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6345726)

VR

Verified Reviewer

SELF

> "took my money, didn't refund me, makes me wait a month, and didnt print my labels after hours of my time."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___4040255)

Borislav G.

Company Director

> "The ability to buy and print postage from my computer, the discount available on postage, and the ease of use of the..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3890905)

Brandy M.

Ceo

> "U have 2 have certain printer n paper n if ur printer don't have a feed good luck getting it printed stamps bc they..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006979)

MJ

Maribeth J.

Office Manager

> "It is convenient because we do not need to go to the USPS to send out extra service shipments."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

VR

Verified Reviewer

Real Estate

> "No ability to reprint labels, refund process for mistaken or unused labels is absolutely ridiculous."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___4757110)

JG

James G.

owner

> "The fact that I can print my shipping labels with accurate weight right from my store as I get an order saves me..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4471210)

RB

Rebecca B.

Admin

> "I felt like it was pretty hard to navigate, every letter needed to be measures and weighed, I feel like it is better..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4527495)

TW

Tom W.

Owner operator

> "It’s convenient and a time saver."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___6638610)

SL

Susan L.

Accounts Payable and Receivable

> "There is virtually no support system."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6289131)

VR

Verified Reviewer

Administrative Assistant

> "Stamps.com offers GREAT pricing."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6854807)

DD

Debra D.

owner

> "Not good at letting you know when FedEx, UPS, or USPS adds to the price already quoted and paid. But that is with..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4431217)

KD

Kathy D.

Office Manager

> "Stamps.com has eliminated all of the waiting in long lines at the post office!"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5085027)

RP

Rachel P.

Administrative Assistant

> "The steps to get set up were a bit repetitive."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6119906)

AS

Andre S.

Owner

> "I mostly use another software that integrates with PayPal but it’s nice to know stamps.com is available when my..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4595979)

JR

Jen R.

CEO

> "You would think you could save $$ on shipping by buying the postage direct from USPS, but no, it's more expensive. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4783106)

NO

Nicky O.

Independent Stylist

> "I like the easy process of shipping from my home and having shipped with the regular mail."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6261059)

AL

Angela L.

Owner

> "Purchasing sheets of precut labels for stamps and labels can get expensive quick. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

EM

Ezra M.

Owner

> "Its fast and easy and all you need is a regular printer and envelopes."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6465046)

CL

Cassandra L.

Office Manager

> "It gets costly and you have to pay for the stamps you print as well as pay for the monthly fee and also buy the..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3610604)

SB

Sarah B.

Administrative Specialist

> "This product saves so much time by not having to go to the post office and wait in a line, to ship and pay for our..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4473623)

CM

Christopher M.

Owner

> "I was able to run a test envelope which seemed to print fine, but once I attempted to print real postage there were..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

MJ

Maribeth J.

Office Manager

> "The discount on postage is a saving grace. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6030806)

DD

Debra D.

owner

> "They add additional cost after you have paid, shipped, and think you are done."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4431217)

CS

Cerenity S.

Teacher

> "I can print my postage so much fast at home than driving to the post office, waiting in line and then driving back."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006555)

MB

Mary B.

owner

> "It was difficult to figure out how to get the postage to print properly on the envelope"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5014269)

VR

Verified Reviewer

E-commerce Lister

> "It integrates with both of our main e-commerce platforms, Amazon and eBay, and usually brings in our orders..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3459916)

VR

Verified Reviewer

CEO

> "Impossible to cancel service online, phone queue hangs up on you, then account has many "lost" features that the..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#GetApp___3672969)

LD

Lisa D.

Billing Administrator

> "I also love that you can have postage refunded through the app if it is printed improperly."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4848310)

TM

Tammy M.

Property Manager

> "There is nothing I do not like about this service, except for maybe the price of the stamps, but that is no fault of..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4097216)

MM

Michael M.

Partner

> "Being able to see which service is cheaper, all in one place at one time really saves us over $1000 a month."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3841209)

CM

Christopher M.

Owner

> "I was attempting to print 250 envelopes, but because of the printing alignment, I decided to abort. Because I had..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

LD

Lisa D.

Billing Administrator

> "I love the ability to print labels and a page of stamps for later use. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4848310)

AB

Artis B.

Investor

> "don’t like that the labels must be bought through stamps as they are not cheap"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4413320)

CJ

Chad J.

Manager

> "My office lady uses it all the time and loves it."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6044269)

AL

Angela L.

Owner

> "Add in the monthly cost and pricing becomes an issue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

AL

Angela L.

Owner

> "The integrated features are very useful for shippers who use online selling platforms. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

LE

Liora E.

E commerce seller

> "I had no idea there were subscription fees until Stamps.com charged me 50 bucks out of the blue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4230020)

Michelle L.

Owner

> "Ease infuse, convenience...not having to go to the post office"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6079999)

CM

Christopher M.

Owner

> "Their system is probably better suited for people who want to print labels on packages, but unfortunately, it didn't..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3317142)

AL

Angela L.

Owner

> "This feature helps to cut costs while ensuring the best possible customer experience."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

DS

Daniel S.

PRESIDENT

> "Entire website is corrupt despite updates and no help is offered"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___4938786)

Brandy M.

Ceo

> "U can do it all from home no post office trips n long waits n line, it's easy 2 use great shipping options n prices"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5006979)

AA

Ara A.

Owner

> "I used it for a while bit monthly fees for me were expensive"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4602318)

AS

Amie S.

office mg

> "Not having to guess on the postage and having tracking is also helpful"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4472747)

MW

Macy W.

Operations Manager

> "I would say integration for Macs can be frustrating."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4479166)

ST

Samantha T.

Owner

> "I needed something that synced with our website and stamps seemed like the best solution."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4185628)

DF

Daryl F.

Manager

> "Can not reprint because the software froze. "

[See full review](https://www.capterra.com/p/90069/Stamps-com/#SoftwareAdvice___4978956)

TB

Tyler B.

Laborer

> "My overall experience with stamps.com was good,a little pricey compared to post office but being able to do it all..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4578171)

VR

Verified Reviewer

E-commerce Lister

> "We also routinely find orders that do not import for no known reason, mostly from Amazon, and have to add them..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3459916)

GF

Gretchen F.

CSR

> "Stamps.com makes it easy for us to save money on mailing envelopes."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4029196)

JB

Julian B.

owner

> "havnt used much since the sign up phase, I got really discouraged during the initial sign up."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3937202)

HB

Henry B.

CTO

> "I love that it is more inexpensive than the other alternatives and it is very easy and intuitive to use."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3860166)

SB

Syretha B.

Firm Administrator

> "I'm not a fan of the new layout, look and feel."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___7056431)

BK

Brian K.

Scheduler

> "It’s very user friendly and spot on"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4578612)

BK

Bethany K.

Co-Founder

> "Stamps.com interface is very basic and not that appealing but easy to use."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3353715)

SL

Stephen L.

Accountant

> "The features I like most about this software and product is the ease of operating throughout the system."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3430535)

AL

Andrea L.

Owner

> "It was very difficult to use from a mobile device."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___2437951)

LM

Lynn M.

Administrative Assistant

> "Much cheaper and it has an intuitive user interface that takes no time, effort, or digging through help..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___2561821)

KP

Kelly P.

Owner

> "The interface was just difficult to use."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___2806560)

DP

Diane P.

Medical assistant

> "Easily integrated with my company & very user friendly"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3257353)

MW

Macy W.

Operations Manager

> "I would say integration for Macs can be frustrating."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4479166)

JP

Jessica P.

Administrative Assistant

> "It just makes life a little easier."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6357047)

SW

Susan W.

owner

> "Monthly is more than others like Endicia and its integrations with other software and apps is not as good as others."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___2527713)

KS

Kelly S.

inspector

> "I love it pretty simple to use and self explains itself anyone can use it"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4641349)

DD

Dean D.

Owner

> "The software doesn’t have enough technical assistance to integrate seamlessly with different market places"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___2406706)

DZ

Dan Z.

Owner

> "relatively easy to use."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4843687)

TG

Tasha G.

School Administrator

> "I struggled with Customer Service, they weren’t easy to deal with."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3694642)

MB

Mary B.

owner

> "It was simple to use once I figured it out"

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___5014269)

RJ

Rafael J.

VP Operations

> "I lost my password and haven’t been able to reach customer service to resolve the issue."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6209618)

AL

Angela L.

Owner

> "This feature helps to cut costs while ensuring the best possible customer experience."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4977205)

SL

Susan L.

Accounts Payable and Receivable

> "There is virtually no support system."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___6289131)

DL

Debi L.

Social Media Creator

> "The customer service is great and its totally a plus for the office."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4151562)

TM

Tammy M.

Property Manager

> "There is nothing I do not like about this service, except for maybe the price of the stamps, but that is no fault of..."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4097216)

Borislav G.

Company Director

> "The software is very user-friendly and the customer service is excellent."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___3890905)

KU

Kristie U.

Lab Manager

> "Customer support is hard to get a hold of."

[See full review](https://www.capterra.com/p/90069/Stamps-com/#Capterra___4125899)

[View Reviews](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

CD

Cody D.

Performance Head

> "Paypal easily adds my bank account and make secure payment using the email and the otp , even after i do my payment i got the invoice receipt over the email which is so useful for me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181696)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

NW

Nathaniel W.

Chef and Bartender

> "PayPal used to provide a lot of efficient money moves as far as quicker payments and efficient execution through apps that allow you to buy things such as plane tickets, hotels concerts,..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199294)

Bruno M.

Sales Executive

> "Another disadvantage of PayPal is that it might limit the account in case of high sales volume, large transactions, or several failed attempts in a short period of time."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

VR

Verified Reviewer

Administrative

> "I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Deepak G.

Administrative executive

> "My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

Bruno M.

Sales Executive

> "What is more, PayPal has such advantages as High Security since all the financial data of the user is encrypted, availability in more than 200 international markets and numerous..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

VR

Verified Reviewer

Software Engineer

> "It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

VR

Verified Reviewer

Software Engineer

> "I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

VR

Verified Reviewer

Administrative

> "The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Kabeer Q.

public relations

> "The Fee Tax: Watching $10 to $50 vanish from every major invoice feels painful, especially when competitors offer cheaper bank-to-bank transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

NS

Naveed S.

computer typist

> "Sometimes payments get held or delayed unexpectedly for security reviews, which can slow down cash flow when dealing with tight deadlines."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189422)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

Wills S.

Brand Designer

> "PayPal made international commerce feel local. If you've ever tried to buy something from an independent creator halfway across the world, standard banking can be a nightmare of wire fees..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182039)

DR

Dave R.

Manager

> "The platform has consistently provided a secure and convenient way to manage payments, with quick transaction processing and dependable buyer protection."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

DW

Dylan W.

Operations Manager

> "Creating invoices are an absolute breeze because it automatically generates the entire form based on just the payment information you used and submitted."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184946)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Deepak G.

Administrative executive

> "they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

Tanya D.

President

> "There were sometimes some glitches when trying to use it since one account was logged it, would not allow that to log out and change to make a payment."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183841)

NN

Nyasia N.

Assistant Residence Manager

> "PayPal also provides strong security features that help protect personal and financial information, making users feel safe when sending or receiving money."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7191333)

DR

Dave R.

Manager

> "Transaction fees can be higher than some alternative payment platforms, particularly for business transactions or receiving certain types of payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

Sibahle N.

Customer service advisor

> "I love that I can use paypal to receive money from international banks with ease, I can then send that money to my local within minutes"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199011)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Shivajatkumar G.

Assistant IT OFFICER

> "I also appreciate its global reach, user-friendly platform, fast transactions, and commitment to protecting both customers and businesses from fraud.""

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7187922)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VR

Verified Reviewer

Software Engineer

> "PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

VR

Verified Reviewer

Software Engineer

> "The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Systems Administrator

> "Some buyers struggled with paying the ‘extra’ goods and services fee for their ‘insurance’ that they had PayPal’s protection if something went awry but it was only a few."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189235)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

RS

Radha S.

Legal Assistant

> "Additionally, the interface can feel cluttered, and navigating to specific settings or resolving problems isn’t always intuitive."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

MK

Michael K.

President

> "Some features and account options can also be difficult to navigate at first."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7207987)

VINAY P.

Engineer

> "Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177541)

NAGESH B.

Sr Transaction Processing Officer

> "For most, this makes PayPal the "default" for any site they don't 100% trust."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

DD

Denise D.

Web Consultant

> "The ease of use and the ability to integrate PayPal buttons directly on my website are perhaps the best qualities of this product."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

LR

Lola R.

Creative Founder

> "Often, the download time on my MacBook Air is really slow, and even refreshing the URL is to no avail."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6657801)

SL

Sai L.

Assistantship

> "The platform is incredibly reliable, and the checkout process is seamless across most websites."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7170052)

SB

Sydney B.

Paralegal

> "The only thing I dislike is when I try and generate a label the website freezes on me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6689832)

Konstantin P.

seo

> "It also allows to use integrated mendy other CRM systems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144577)

GI

Gabriel I.

Founder

> "Also, Paypal business doesn't have many options to integrate easily."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6761274)

DM

Darnell M.

Mentor

> "What I loved most about the PayPal app is the ease of use along with its detailed instructions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161692)

VR

Verified Reviewer

Director of Public Relations

> "I wish more people used PayPal, as it sometimes feels like it’s becoming less popular with younger users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078455)

YF

Yvon F.

Sales Development Representative

> "What I like most about Paypal is that is very easy to access with and its less hassle too."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7158523)

FL

Faith L.

Therapist

> "It can be difficult to navigate sometimes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181864)

MW

Mekailah W.

Owner

> "I mean it is beneficial, rewarding and i can use it for business or personal"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116337)

Dan M.

president

> "sometimes hard to get in to ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184309)

ÁLvaro C.

Deploy Manager

> "It's very easy to use, with a clean interface that isn't cluttered with too much information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182139)

Jaquelyn L.

Tech

> "This company has really gone downhill and extremely unhelpful that will waste lots of your personal time"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116363)

DD

Denise D.

Web Consultant

> "I have been using PayPal since I started my online business and anytime there may be a customer service issue, they easily resolve it."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VB

Violet B.

Artist Representative

> "Other than not having the ability to speak directly with a human customer service rep now I still enjoy the program a lot."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7137391)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Anya C.

Stay at home mom

> "The customer service is great at helping when you have a problem and there is no minimum to how much you have in your account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078426)

AE

Andrea E.

Illustrator and Designer

> "It was also hard to get in touch with a customer support agent that wasn't AI, which made communication a lot harder than it needed to be."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144646)

Cristin H.

Office manager

> "It's a solid essential service with some clear areas that need improvement"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179372)

MK

MO K.

MD

> "The transaction fees are a bit high, and the customer support can be slow to respond."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

No images or videos  
provided by vendor

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,663)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Stamps.com

Top features

16/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Assign suppliers
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Automated inventory orders
-   Bar codes
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Carrier Invoice Auditing
-   Claims Management
-   Container Shipping
-   Cost Recovery
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Exceptions Management
-   Flat rate services
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Inventory reports
-   Invoice Management
-   Label Printing
-   Low stock alerts
-   Manage orders
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Status
-   Order Tracking
-   Package Analytics
-   Package Tracking
-   Parcel Shipping
-   Predictive Analytics
-   Purchase Order Management
-   Quick rate comparison
-   Quotes/Estimates
-   Real-Time Updates

[See all features](https://www.capterra.com/p/90069/Stamps-com/#features)

PayPal

12/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Assign suppliers
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Automated inventory orders
-   Bar codes
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Carrier Invoice Auditing
-   Claims Management
-   Container Shipping
-   Cost Recovery
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Exceptions Management
-   Flat rate services
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Inventory reports
-   Invoice Management
-   Label Printing
-   Low stock alerts
-   Manage orders
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Status
-   Order Tracking
-   Package Analytics
-   Package Tracking
-   Parcel Shipping
-   Predictive Analytics
-   Purchase Order Management
-   Quick rate comparison
-   Quotes/Estimates
-   Real-Time Updates

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

Stamps.com is recognized as a top-rated tool in 4 Capterra Shortlist reports

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Stamps.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Stamps.com

-   By Stamps.com
-   Located in United States
-   Founded in 1996

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

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[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

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4.6

Features

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4.6

Ease of Use

4.0

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