# Compare Trakstar Perform vs Spidergap 360 Feedback 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Spidergap 360 Feedback and Trakstar Perform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/9014-131885/Trakstar-Performance-Appraisal-Software-vs-Spidergap --- # Spidergap 360 Feedback vs Trakstar Perform Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Spidergap 360 FeedbackTrakstar Perform2/4 selected [Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[4.8 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/) [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[4.4 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) [## Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[4.8 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/) Starting Price $1099.00one time Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [117 reviews](#user-reviews) Positive 116 Neutral 1 Negative 0 [## Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[4.4 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment CT SR HD Based on [287 reviews](#user-reviews) Positive 261 Neutral 19 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,741 reviews from 360 degree feedback software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Customizable Questions 4.9 Performance Review Management 4.9 Surveys & Feedback 4.9 Anonymous Feedback 4.9 Reporting/Analytics 4.7 \--%Fit Not enough reviews Feature ratings Customizable Questions 3.0 Performance Review Management 3.0 Surveys & Feedback \-- Anonymous Feedback 5.0 Reporting/Analytics 4.0 User satisfaction User satisfaction 4.8 User reviews[117](https://www.capterra.com/p/131885/Spidergap/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.9 User satisfaction 4.4 User reviews[287](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.3 Customer support 4.6 Price starts from Price starts from $1099Flat Rate, One Time - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Spidergap is ideal for organizations who want to collect 360 Degree Feedback, and generate aggregated individual feedback reports used for personal and professional development. Best for HR teams, managers, and leaders at organizations of all sizes seeking to modernize performance management, improve engagement, and develop talent effectively. ## User reviews Pros & cons ST Sabrina T. Director, Talent Development > "It is a comprehensive, cost-effective tool with functionality that makes it easy to track progress throughout the process." [See full review](https://www.capterra.com/p/131885/Spidergap/#Capterra___7077644) SS Shari S. Chief PeopleOps Officer > "The only thing that was challenging about using Spidergap 360 was the inability of the software to keep participants data completely confidential so that the survey admins would not be able..." [See full review](https://www.capterra.com/p/131885/Spidergap/#Capterra___6410930) ST Sabrina T. Director, Talent Development > "The organization-level reporting is fantastic to identify org-wide trends to inform development opportunities." [See full review](https://www.capterra.com/p/131885/Spidergap/#Capterra___7077644) JP Jickson P. HR Manager > "For instance, if my most reduced rating is a 4/5 out of three territories, those three regions will be pictured in a dull red and called out as shortcomings, in spite of the way that I..." [See full review](https://www.capterra.com/p/131885/Spidergap/#Capterra___2841833) [View Reviews](https://www.capterra.com/p/131885/Spidergap/reviews/) CT Collins T. Marketing Associate > "Trakstar Perform is more assertive, helping us to make quality growth." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___6635959) LB Lesley B. Director of HR > "Over promised, clunky integration, customer service is a joke as the can not help and their response time to talk to..." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___6633467) SR Stephanie R. HR Manager > "It's relatively simple and easy to use just for monthly 121s." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___6654869) NL Nicole L. Owner > "The employee surveys asked bland questions and gave little basic perspective into employee feedback." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___6584553) HD Heather D. Executive Assistant > "It provides an efficient and effective platform to engage employees in actively participating in their performance..." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___3016426) NL Nicole L. Owner > "Be cautious of companies that lock you into contracts when little work needs to go into onboarding." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___6584553) HD Heather D. Executive Assistant > "They have detailed articles and tutorial videos that teach you how to use each features" [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___3016426) LB Lesley B. Director of HR > "For what our company paid, we did not get a return on investment." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___6633467) NC Nina C. Senior Associate > "I really enjoy the tracking and review process, however I wish that TrakStar was easier to use on a daily basis from a..." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___2958449) HD Heather D. Executive Assistant > "The report feature does not have a report that displays progress over time." [See full review](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#Capterra___3016426) [View Reviews](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) ## User interface 4.82 (117) 4.41 (287) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Spidergap 360 Feedback Top features 36/38 - Activity Dashboard - AI Copilot - Anonymous Feedback - API - Appraisal History - Assessment Management - Benchmarking - Continuous Feedback - Customizable Branding - Customizable Forms - Customizable Questions - Customizable Templates - Dashboard - Data Import/Export - Email Reminders - Employee Database - Employee Portal - Employee Profiles - Feedback Management - Generative AI - Goal Setting/Tracking - Individual Development Plans - Performance Management - Performance Review Management - Progress Tracking - Pulse Surveys - Question Library - Rater Selection - Ratings/Reviews - Real-Time Data - Reminders - Reporting/Analytics - Self Assessment - Self Service Portal - Skills Assessment - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/131885/Spidergap/#features) Trakstar Perform 31/38 - Activity Dashboard - AI Copilot - Anonymous Feedback - API - Appraisal History - Assessment Management - Benchmarking - Continuous Feedback - Customizable Branding - Customizable Forms - Customizable Questions - Customizable Templates - Dashboard - Data Import/Export - Email Reminders - Employee Database - Employee Portal - Employee Profiles - Feedback Management - Generative AI - Goal Setting/Tracking - Individual Development Plans - Performance Management - Performance Review Management - Progress Tracking - Pulse Surveys - Question Library - Rater Selection - Ratings/Reviews - Real-Time Data - Reminders - Reporting/Analytics - Self Assessment - Self Service Portal - Skills Assessment - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/#features) ### Recognition No recognitions have been awarded to Spidergap 360 Feedback No recognitions have been awarded to Trakstar Perform ### Deployment & support Spidergap 360 Feedback Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Trakstar Perform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Spidergap 360 Feedback - By Spidergap - Located in United Kingdom - Founded in 2011 Trakstar Perform - By Mitratech - Located in United States - Founded in 1998 ## Popular Comparisons [Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[4.82 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) $1099one time Price Contact vendor for pricing 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131885-167264/Spidergap-vs-Vantage-Circle) [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[4.41 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/9014-86714/Trakstar-Performance-Appraisal-Software-vs-WebPay) [Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[4.82 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/) vs [Lattice](https://www.capterra.com/p/151676/Lattice/)[4.49 (205)](https://www.capterra.com/p/151676/Lattice/reviews/) $1099one time Price $10/month 4.6 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131885-151676/Spidergap-vs-Lattice) [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[4.41 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,427)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.0 Features 4.4 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/9014-110968/Trakstar-Performance-Appraisal-Software-vs-BambooHR) [Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[4.82 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) $1099one time Price Contact vendor for pricing 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-131885/Employee-Success-Platform-vs-Spidergap) [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[4.41 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) vs [Qulture.Rocks](https://www.capterra.com/p/192315/Qulture-Rocks/)[4.53 (158)](https://www.capterra.com/p/192315/Qulture-Rocks/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/9014-192315/Trakstar-Performance-Appraisal-Software-vs-Qulture-Rocks) [Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[4.82 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/) vs [Quantum Workplace](https://www.capterra.com/p/150237/Recognition/)[4.61 (154)](https://www.capterra.com/p/150237/Recognition/reviews/) $1099one time Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131885-150237/Spidergap-vs-Recognition) [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[4.41 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) vs [Lattice](https://www.capterra.com/p/151676/Lattice/)[4.49 (205)](https://www.capterra.com/p/151676/Lattice/reviews/) Contact vendor for pricing Price $10/month 4.0 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/9014-151676/Trakstar-Performance-Appraisal-Software-vs-Lattice) [Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[4.82 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/) vs [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)[4.61 (160)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/) $1099one time Price Contact vendor for pricing 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131885-154170/Spidergap-vs-Employee-Effectiveness) [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[4.41 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Contact vendor for pricing Price $10.99/month 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/9014-184581/Trakstar-Performance-Appraisal-Software-vs-Asana-PM) [Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[4.82 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $1099one time Price $30/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131885-253516/Spidergap-vs-SurveyMonkey) [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[4.41 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) vs [AssessTEAM](https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/)[4.60 (220)](https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/reviews/) Contact vendor for pricing Price $2/month 4.0 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/9014-153662/Trakstar-Performance-Appraisal-Software-vs-AssessTEAM-Employee-evaluation-on-the-cloud)