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Leapsome serves any forward-thinking company looking to enhance its people management processes, develop their people and scale their business.
Mitratech Trakstar's is for organizations who are interested in best-of-breed performance management, applicant tracking and learning management solution.
I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost.
For the moment i am not consider that something is wrong.
Super easy to use software, that was easily adapted by all employees. Definitely helped the overall company morale in sharing positive feedback and praise for one another.
But we also found it difficult to standardise processes within our unique company structure.
It is a breeze to understand, it is clear that it has a lot of love and dedication behind, and an utterly talented team working on it, whom unarguably know what they are doing.
I am not sure how to use the app for the performance tracking, otherwise nothing is lacking.
I enjoy that I can interact with my reviews in a modern way. My reviews are more like dialogue encouraging improvement rather than a data dump of my performance.
Many features available are not well shown on the main menu.
Overall experience has been great - the product is a great value; it's easy to use and to teach others to use. The service team is very responsive.
You have to dismiss it manually every time, it is ridiculous, unnecessary, and very annoying.
They are super responsive, great to work with, and have helped me find some work-arounds for things that we needed for our company.
They try to make up for it with their training, but it just seemed to frustrate me more that they wouldn't fix the clear weaknesses and complexness of their interface to suit the customer.
Long story short; Good software, great costumer service and still some room for improvement to stay on top of the game.
It's difficult to do anything outside of the structured process that is already setup. There is no way to export reports, just print.
Excellent process automation, customizable reminder emails, ability to clearly define scores, outstanding and fast-responding customer service.
On occasion, the system has been slow due to heavy traffic. Lately we haven't had this problem.
Leapsome
Trakstar Perform
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