VolunteerMatters vs Membership Toolkit: Which is a better fit?

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

At times volunteers can get confused by the navigation.

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

There is no option to bulk delete shifts if there has been a schedule change in our programming.

Liz L

Director of Volunteer Engagement

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.

Nina N

Education Manager

I wouldn't say I have anything I necessarily dislike. As I learn more about Volunteer Matters, I may have some suggestions of things to add, but nothing that I outright don't like.

I appreciate the intuitive, easy to use platform, the plethora of information available in training videos and the help blogs, and the ease of launching the software.

Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.

I love the ease of use for people of all different technical abilities. It is easy to pass down from person to person as volunteers change, and their help desk is incredible.

When we were forced to migrate to this new platform from the company we used to use (company buy out) - we were SHOCKED at how horrible the new system was.

I would recommend this to similar organizations looking for an easy to implemment platform. While there are features I'd love to see its a great value for the functionality.

The change was forced on their timeline, not in the off peak time for their customer base.

The financial statements are seamless, easy to set up, and well formatted. The reports you can generate are amazing.

Additionally, the volunteer sign up is very limited and we have gone back to Sign Up Genius for volunteers.

Also the software tools improved communication and event planning which motivated many more in the 90% to step up and pitch in.

There is not a way to "merge" the two accounts. We have to select one account, manually update it to reflect the payment on the other account and "cancel" the duplicate member account.