# Compare MidexPRO vs SimplePractice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SimplePractice and MidexPRO based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/9040-130710/MidexPro-vs-SimplePractice

---

# SimplePractice vs MidexPRO Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplePracticeMidexPRO2/4 selected

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.9 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

[## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [2,827 reviews](#user-reviews)

Positive

2,648

Neutral

116

Negative

63

[## MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.9 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

Starting Price

£0.01/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

5

Reviews Sentiment

BH

DS

PE

Based on [112 reviews](#user-reviews)

Positive

110

Neutral

2

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 2,689 reviews from medical practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

HIPAA Compliant

4.5

Charting

4.4

Patient Records Management

4.1

Practice Management

4.2

Appointment Management

4.4

74%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Charting

4.6

Patient Records Management

4.8

Practice Management

4.9

Appointment Management

4.8

User satisfaction

User satisfaction

4.6

User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.9

User reviews[112](https://www.capterra.com/p/9040/MidexPro/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

5.0

Price starts from

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

£0.01Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

Best for

Consultants, Secretaries, Cosmetic Practices, Medical Practitioners/Specialists, Medico-Legal, Psychiatrists, GPs, Clinicians, Private Hospitals and Billing Services.

## User reviews

Pros & cons

Christine B.

Pilates transformation expert

> "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

RR

Robyn R.

Owner and therapist

> "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

VR

Verified Reviewer

Owner

> "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

Christine B.

Pilates transformation expert

> "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

FD

Fran D.

Clinical Psychotherapist and Director

> "At times the links are not working for virtual sessions."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792)

AA

Andrew A.

Therapist

> "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

CA

Chelsea A.

Practitioner

> "Some features were not utilized for groups, prescribing, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7149004)

JN

Jennifer N.

Psychologist

> "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

KR

Kristel R.

Owner and Mental Health Therapist

> "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

CL

Chatham L.

Outpatient Therapist

> "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640)

VR

Verified Reviewer

Strategic officer

> "Limited customization/reporting, lacking full API integrations."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

Alan J.

Chief Psychologist

> "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016)

SS

Stephanie S.

LCSW

> "The cost began to become a little too expensive for a one person business. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Additionally, the document storing has been very helpful and creating and sending our own documents."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "In addition, being charged per claim after so many increases my monthly bill."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

AH

Adeline H.

QMHP

> "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

Rebekah M.

Occupational Therapist

> "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881)

RR

Robyn R.

Owner and therapist

> "I used it for about 6 years until the expense became too much."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

BB

Bronwyn B.

Lab technician

> "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069)

GL

Greg L.

Owner-Therapist

> "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "The secure messaging is a helpful tool for clients to access at any time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

VR

Verified Reviewer

Strategic officer

> "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

MV

Mary V.

CEO of LMFT Private Practice

> "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455)

SS

Stephanie S.

LCSW

> "I trusted that my files were safe and encrypted and HIPAA compliant."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

VR

Verified Reviewer

Technology Administrator

> "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882)

SG

Shea G.

Counselor

> "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327)

EM

Erica M.

Client Care Coordinator

> "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

EJ

Emily J.

Operations Manager

> "The reporting side is lacking compared to other EHRs for Therapy practices."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

KR

Kristel R.

Owner and Mental Health Therapist

> "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

Mike D.

Chief of Operations

> "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649)

MR

Meredith R.

Therapist

> "Clients seem to love the reminders and generally have no issues accessing telehealth."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Portal does not seem to contain education or information shared with patients (like med ed)."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

TD

Tyneisha D.

Owner

> "All of the features that were available and the ability to host a group private practice with the software."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164)

VR

Verified Reviewer

Owner

> "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559)

AC

Alyssa C.

manager

> "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257)

BM

Byron M.

Medical Assistant

> "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861)

AH

Adeline H.

QMHP

> "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

GM

Grace M.

Clinician

> "It felt like highway robbery paying extra for features that other platforms include in their much lower price."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

RR

Robyn R.

Owner and therapist

> "I loved the ease of use and the user-friendly layout, and I love the customizability."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

EJ

Emily J.

Operations Manager

> "It is expensive and the benefits did not outweigh what we were missing that other EHRs had."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

VE

Vincent E.

Clinical Sex Therapist

> "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183)

GM

Grace M.

Clinician

> "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

JN

Jennifer N.

Psychologist

> "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

TP

Trisha P.

Executive Director

> "It didn't allow for multiple therapies as we grew."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315)

MT

Madeline T.

Licensed Professional Counselor

> "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776)

HA

Harry A.

Psychotherapist

> "Then you chat with a specialist who says something got fixed but it didn’t. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230)

AH

Adeline H.

QMHP

> "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

MN

Minal N.

Psychotherapist, Founder

> "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252)

HD

Hayley D.

Speech-Language Pathologist

> "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Even my clients make jokes about how unreliable the telehealth features are."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

LH

LuAnne H.

Administration

> "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "I have used it less than a year and it has already had a price jump twice."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

AG

Allison G.

Biller

> "I enjoy the ease of being able to keep track of billing and analytics information."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217)

EW

Elizabeth W.

Owner

> "The onboarding specialists were annoyed at times, I only had one that was helpful"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523)

AA

Andrew A.

Therapist

> "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

SK

Shawnalee K.

Billing

> "It has to be attached to a created invoice and was sort of annoying."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

OA

Omonoh A.

Licensed Mental Health Counselor

> "I really like that it is user friendly and can incorporate video conferencing for individuals and groups."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527)

JM

Jameka M.

Admin

> "In February we had a major breach it was hard to see payments and ERA."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189)

Teresa L.

Clinician

> "I really like the referral system; one of my colleagues referred me, and I am doing the same for others."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242)

FC

Farrah C.

Principal and Practitioner

> "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

CP

Carina P.

Therapist

> "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

SM

Scott M.

Transformational Coach

> "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

JL

Jessica L.

Physician

> "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

SM

Scott M.

Transformational Coach

> "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

KH

Kiran H.

Customer Service

> "Its a good comprehensive tool for healthcare management offering many features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754)

VR

Verified Reviewer

Founder, Counselor

> "I will purposely and actively warn others to not use this service."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775)

LC

LaShundra C.

Licensed Professional Counselor Supervisor Clinical Director

> "They came up with the perfect name for this platform because it does make running my private practice simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849)

GL

Greg L.

Owner-Therapist

> "It is highly expensive and they recently upped their monthly subscription fees."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

CP

Carina P.

Therapist

> "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

RM

Renae M.

Licensed mental health therapist

> "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237)

RR

Robyn R.

Owner and therapist

> "It’s really customizable and easy to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

GL

Greg L.

Owner-Therapist

> "The high subscription ultimately ended up becoming a financial strain."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

JN

Jennifer N.

Psychologist

> "I love that I can schedule clients for weeks at a time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

SK

Shawnalee K.

Billing

> "Trying to manage paying just a regular payment was hard."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

HHW

Hsiang-Hua W.

Therapist

> "It was helpful and I was able to get my notes done in a timely matter without too much issues."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768)

SN

Sacia N.

Therapist

> "The service worker refused to allow me a brief window of time to retrieve my records so that I could close my account."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___5032990)

[View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/)

BH

Bridget H.

Practice Manager

> "As a private medical practice manager to a number of individual medical/surgical consultants based in different locations the easy system access helps..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7007788)

TG

Tabitha G.

Manager

> "Diary configuration is less suited for when clinic hours may vary or have a bi-weekly schedule that includes some hours that are the same each week, with..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7174310)

DS

David S.

Consultant ENT surgeon

> "It has been reliable and intuitive to use and has developed incrementally as things have changed in private medicine."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7148959)

JC

Jane C.

Practice Manager

> "Can't duplicate a GP etc from another so you have to fill in a complete new dataset each time - really annoying. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6616479)

PE

Peter E.

Consultant in Pain Medicine

> "It was highly versatile and proved very adaptable to all the varying needs of the medical profession."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7140504)

DS

David S.

Consultant ENT surgeon

> "On other words, my secretary cannot use it at the same time as I use it."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7148959)

DS

David S.

Consultant dermatologist

> "The report section is also invaluable, not least when generating reports for HMRC."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7046641)

JC

Jane C.

Practice Manager

> "It was a bit aggravating during the changeover that some things about the way the system works were not made clearer, as I fully utilise the system and..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6616479)

CB

Claire B.

Practice Manager

> "Midex Pro is a fantastic software for private medical practice management."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6861624)

CS

Cathy S.

Medical Secretary

> "Sometimes the accounts are a little bit confusing when doing a account report for aged debtors."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6448804)

BH

Bridget H.

Practice Manager

> "I find it user friendly and easy to set-up and link to Healthcode for simple billing processes. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7007788)

LP

Laura P.

Medical Secretary

> "The only issue I have is with spell check in the emailing section but have found that you can check spellings but it is not an automatic feature, you..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6143081)

KJ

Krystina J.

Sales and Marketing Director

> "Service and support is paramount to the business and your support team have excelled in my queries/questions and support needed."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6397625)

MP

Marta P.

Practice Manager

> "not enough automatizations and a patient journey is not visible at a glance ie where the patient is on their journey with us at this particular moment,..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6140140)

GS

Gill S.

Medical Secretary

> "I have been very happy with Midexpro having used this for many years and having used other various software I find Midexpro is ideally suited for the..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6794078)

CB

Chloe B.

Medical Secretary

> "When typing a letter, I cannot add in another clinician whilst typing, I have to physically type in the addresses for any add ons."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6215494)

DS

David S.

Consultant dermatologist

> "Very good value for money, especially when tax allowance is consjdered"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7046641)

CM

Cassie M.

Medical secretary

> "A lot of surgeries are advised not to click on a link."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6631875)

JM

Jamie M.

Group Head of Operations

> "Dan was super helpful throughout and always on hand to answer questions."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6876364)

OM

Olivia M.

Practice Manager

> "Not being able to send multiple invoices within the one email (multiple patients and invoices)"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6078763)

NK

Nikki K.

Practice Manager

> "Excellent service, someone is always on the telephone when you need help, they are helpful and everything I have needed has always been sorted out for me."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6414803)

NK

Nikki K.

Practice Manager

> "No 2 weeks are ever the same so this does make it a little complicated."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6414803)

LB

Louise B.

practice manager

> "Whenever I have an IT issue - I always look forward to talking to the customer service team - in particular \[sensitive content hidden\] - he phones me..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6040884)

GF

Grace F.

Medical Secretary

> "Nit picky bits but not detrimental - it doesn't recognize "/" forward slashes when labelling documents -"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6024522)

CH

Clare H.

Medical Secretary

> "Midex Pro is easy to use for all aspects of running a private practice, from making/changing appointments, reports and with the introduction of MXPay..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6014101)

IL

Ian L.

Consultant

> "The diary function is sometimes annoying- always flicks back to midnight and you have to scroll down......"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___5084555)

MP

Marta P.

Practice Manager

> "Easy to use and get used to if you are switching from another system, cloud based so you can access from anywhere in the world, best customer support..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6140140)

MA

Maria A.

Practice Manager

> "I have had time issues adding a card payment facility to our package. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6179038)

KF

Katherine F.

Director and Practice Manager

> "For the Consultant, the diary is invaluable enabling him to carry out a clinic smoothly and easily accessing patient details at the click of a button..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3928713)

LM

Lucy M.

Company Secretary

> "There are only three of us in the practice and it seems very expensive and poor value for money that only one person can use it at once."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3671733)

KJ

Krystina J.

Sales and Marketing Director

> "They are always on hand, will do training sessions with me and explain things so simply."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6397625)

LM

Lucy M.

Company Secretary

> "I am irritated that we are unable to allow our secretary to use it at the same time as us. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3671733)

BD

Barbara D.

medical secretary

> "Just easy access and search for patients and records, invoicing, end of year accounts, recalls, entering new patients and GP is fast due to the search by..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3656480)

EM

Erika M.

Consultant

> "I am still not able to use some integrations Cloud RX"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3683513)

CB

Claire B.

Practice Manager

> "Great customer service too."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6861624)

DE

Debra E.

Medical Secretary

> "don't think there is anything I don't like, except maybe having to have separate emailing systems"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___2831246)

[View Reviews](https://www.capterra.com/p/9040/MidexPro/reviews/)

## User interface

4.56 (2,827)

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)

4.88 (112)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SimplePractice

30/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Communication Management
-   Compliance Management
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Insurance Management
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Multi-Physician
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Physician Scheduling
-   Practice Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine
-   Telemedicine Integration
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/130710/SimplePractice/#features)

MidexPRO

Top features

35/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Communication Management
-   Compliance Management
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Insurance Management
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Multi-Physician
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Physician Scheduling
-   Practice Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine
-   Telemedicine Integration
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/9040/MidexPro/#features)

### Recognition

SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports

MidexPRO

Best Value Medical Practice ManagementSoftware (2025) 

Best Value Medical Practice ManagementSoftware (2024) 

### Deployment & support

SimplePractice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MidexPRO

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplePractice

-   By SimplePractice
-   Located in United States
-   Founded in 2012

MidexPRO

-   By Avebury Computing
-   Located in United Kingdom
-   Founded in 1994

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