# Compare MidexPRO vs Pabau 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MidexPRO and Pabau based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/9040-140062/MidexPro-vs-Pabau-CRM

---

# MidexPRO vs Pabau Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MidexPROPabau2/4 selected

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.9 (111)](https://www.capterra.com/p/9040/MidexPro/reviews/)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

[## MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.9 (111)](https://www.capterra.com/p/9040/MidexPro/reviews/)

Starting Price

£0.01/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

5

Reviews Sentiment

BH

PE

DS

Based on [111 reviews](#user-reviews)

Positive

109

Neutral

2

Negative

0

[## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [633 reviews](#user-reviews)

Positive

590

Neutral

22

Negative

21

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,626 reviews from medical practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Charting

4.6

Patient Records Management

4.8

Practice Management

4.9

Appointment Management

4.8

84%Fit

Feature ratings

HIPAA Compliant

4.7

Charting

4.3

Patient Records Management

4.6

Practice Management

4.5

Appointment Management

4.7

User satisfaction

User satisfaction

4.9

User reviews[111](https://www.capterra.com/p/9040/MidexPro/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

5.0

User satisfaction

4.7

User reviews[633](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

£0.01Per User, Per Month

-   Free version
-   Free trial

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Consultants, Secretaries, Cosmetic Practices, Medical Practitioners/Specialists, Medico-Legal, Psychiatrists, GPs, Clinicians, Private Hospitals and Billing Services.

Best for

Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine.

## User reviews

Pros & cons

BH

Bridget H.

Practice Manager

> "As a private medical practice manager to a number of individual medical/surgical consultants based in different locations the easy system access helps the..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7007788)

JC

Jane C.

Practice Manager

> "Can't duplicate a GP etc from another so you have to fill in a complete new dataset each time - really annoying. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6616479)

PE

Peter E.

Consultant in Pain Medicine

> "It was highly versatile and proved very adaptable to all the varying needs of the medical profession."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7140504)

JC

Jane C.

Practice Manager

> "It was a bit aggravating during the changeover that some things about the way the system works were not made clearer, as I fully utilise the system and..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6616479)

DS

David S.

Consultant dermatologist

> "The report section is also invaluable, not least when generating reports for HMRC."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7046641)

CS

Cathy S.

Medical Secretary

> "Sometimes the accounts are a little bit confusing when doing a account report for aged debtors."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6448804)

CB

Claire B.

Practice Manager

> "Midex Pro is a fantastic software for private medical practice management."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6861624)

LP

Laura P.

Medical Secretary

> "The only issue I have is with spell check in the emailing section but have found that you can check spellings but it is not an automatic feature, you need..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6143081)

BH

Bridget H.

Practice Manager

> "I find it user friendly and easy to set-up and link to Healthcode for simple billing processes. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7007788)

MP

Marta P.

Practice Manager

> "not enough automatizations and a patient journey is not visible at a glance ie where the patient is on their journey with us at this particular moment,..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6140140)

KJ

Krystina J.

Sales and Marketing Director

> "Service and support is paramount to the business and your support team have excelled in my queries/questions and support needed."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6397625)

CB

Chloe B.

Medical Secretary

> "When typing a letter, I cannot add in another clinician whilst typing, I have to physically type in the addresses for any add ons."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6215494)

YL

Yasmin L.

Medical Secretary

> "Lots of useful integrations available and makes practise management really simple and contained."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6311488)

CM

Cassie M.

Medical secretary

> "A lot of surgeries are advised not to click on a link."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6631875)

GS

Gill S.

Medical Secretary

> "I have been very happy with Midexpro having used this for many years and having used other various software I find Midexpro is ideally suited for the..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6794078)

OM

Olivia M.

Practice Manager

> "Not being able to send multiple invoices within the one email (multiple patients and invoices)"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6078763)

DS

David S.

Consultant dermatologist

> "Very good value for money, especially when tax allowance is consjdered"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7046641)

NK

Nikki K.

Practice Manager

> "No 2 weeks are ever the same so this does make it a little complicated."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6414803)

JM

Jamie M.

Group Head of Operations

> "Dan was super helpful throughout and always on hand to answer questions."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6876364)

GF

Grace F.

Medical Secretary

> "Nit picky bits but not detrimental - it doesn't recognize "/" forward slashes when labelling documents -"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6024522)

NK

Nikki K.

Practice Manager

> "Excellent service, someone is always on the telephone when you need help, they are helpful and everything I have needed has always been sorted out for me."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6414803)

IL

Ian L.

Consultant

> "The diary function is sometimes annoying- always flicks back to midnight and you have to scroll down......"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___5084555)

LB

Louise B.

practice manager

> "Whenever I have an IT issue - I always look forward to talking to the customer service team - in particular \[sensitive content hidden\] - he phones me very..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6040884)

MA

Maria A.

Practice Manager

> "I have had time issues adding a card payment facility to our package. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6179038)

CH

Clare H.

Medical Secretary

> "Midex Pro is easy to use for all aspects of running a private practice, from making/changing appointments, reports and with the introduction of MXPay..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6014101)

LM

Lucy M.

Company Secretary

> "There are only three of us in the practice and it seems very expensive and poor value for money that only one person can use it at once."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3671733)

MP

Marta P.

Practice Manager

> "Easy to use and get used to if you are switching from another system, cloud based so you can access from anywhere in the world, best customer support team,..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6140140)

LM

Lucy M.

Company Secretary

> "I am irritated that we are unable to allow our secretary to use it at the same time as us. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3671733)

KF

Katherine F.

Director and Practice Manager

> "For the Consultant, the diary is invaluable enabling him to carry out a clinic smoothly and easily accessing patient details at the click of a button..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3928713)

EM

Erika M.

Consultant

> "I am still not able to use some integrations Cloud RX"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3683513)

KJ

Krystina J.

Sales and Marketing Director

> "They are always on hand, will do training sessions with me and explain things so simply."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6397625)

DE

Debra E.

Medical Secretary

> "don't think there is anything I don't like, except maybe having to have separate emailing systems"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___2831246)

[View Reviews](https://www.capterra.com/p/9040/MidexPro/reviews/)

SS

Sushant S.

Supervisor

> "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271)

ER

Elsa R.

Owner

> "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714)

NF

Nicole F.

Pre-Registration Pharmacy Technician

> "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284)

MO

Michael O.

Cosmetic Physician

> "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493)

MB

Michael B.

Registered Nurse

> "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880)

KB

Karlyne B.

OWNER

> "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

LS

Luisa S.

Aesthetic Nurse Practitioner

> "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437)

Karen H.

Aesthetic Nurse

> "Setting up forms and services very long winded and complicated at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111)

MD

Monica D.

Nurse

> "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345)

VR

Verified Reviewer

Owner and Medical director

> "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383)

SA

Syeda A.

Director

> "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981)

VR

Verified Reviewer

Office Manager

> "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

KB

Karlyne B.

OWNER

> "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

JR

José R.

Chief I.T and Legal Officer

> "There are reoccurring bugs and glitches that we have identified when using the platform."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933)

BT

Brant T.

Medical Director

> "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

CB

Cassandra B.

Registered Nurse

> "There is a lot of personalisation that goes into the system and very time consuming."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471)

AB

Aanjana B.

Pre-registered Pharmacy Technician

> "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976)

SQ

Sadiq Q.

Practice Owner

> "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

VV

Valentina V.

ANP

> "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789)

MM

Mira M.

Doctors

> "Sometimes glitchy and doesn’t sent patients the consent forms"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888)

UR

Uliana R.

Administrator

> "The platform assists me with operations and marketing, including CRM and every step I need to complete."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480)

RZ

Raisa Z.

Clinic Manager

> "very slow at times and often comes up with issues."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052)

UR

Uliana R.

Administrator

> "The platform assists me with operations and marketing, including CRM and every step I need to complete."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480)

VR

Verified Reviewer

Office Manager

> "I was not able to ever set it up and paid for months without ever getting any benefit."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180)

ER

Elsa R.

Owner

> "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714)

VW

Vicky W.

Nurse

> "Card machine can take a while to confirm payment has been taken"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235)

KB

Karlyne B.

OWNER

> "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786)

EK

Eric K.

Clinic Owner and Clinical Specialist

> "Some features can feel a bit overwhelming at the beginning, especially during the setup."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303)

Paul W.

GP

> "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561)

SQ

Stephanie Q.

Managing Operations Partner

> "Unable to send control substances with eRX requires a 3rd party option."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062)

SP

Shital P.

Practice Manager

> "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220)

SQ

Sadiq Q.

Practice Owner

> "System Bugs: There are still multiple bugs present in the system despite it being in the production environment."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

AG

Agnes G.

Founder and Adult Nurse Practitioner

> "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495)

CH

Carrie H.

owner medical practicemedspa

> "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016)

CR

Cassi R.

Holistic Health Practitioner

> "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737)

SQ

Sadiq Q.

Practice Owner

> "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

TX

Tracy X.

Clinical Director

> "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176)

CM

Clara M.

pharmacist ip

> "Potentially, it could be too sophistication for more basic userr"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066)

SV

Sarah V.

Owner

> "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839)

GB

Galina B.

Manager

> "I did create service myself 5 times and it still not possible to add it on the invoice."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454)

AS

Adam S.

Doctor and Director of Dr Alluris Aesthetics

> "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671)

CC

Caroline C.

Aesthetics Nurse

> "Time consuming process from joining to getting log in details."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499)

AS

Adam S.

Doctor and Director of Dr Alluris Aesthetics

> "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671)

AC

Amanda C.

Reception

> "Poor customer service at the start of Pabau 2."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433)

Petya S.

aesthetic doctor

> "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413)

AS

Adrien S.

Osteopathic clinics

> "it can feel a bit overwhelming at first due to the number of features available."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105)

AM

Amelia M.

Director

> "Pabau 2 has truly elevated the way I run my clinic, allowing me to focus more on my clients and less on admin."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945)

EC

Emma C.

clinic manager

> "The report name changes are challenging."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358)

RH

Robert H.

Doctor

> "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7070347)

AM

Ayesha M.

Operations Manager

> "Using online chat causes delay in operations"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592)

MM

Marin M.

Manager

> "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284)

KV

Kim V.

Nurse

> "Sometimes it can be complicated and often get lost when trying to resolve any problems"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000)

ZB

Zenaida B.

Pre-reg Pharmacy technician

> "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015)

HM

Heather M.

Clinical Director

> "Unable to use the prescription function at times."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178)

Paul W.

GP

> "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561)

PH

Pamela H.

Marketing Manager

> "Having a difficult time in clinic with the pabua2 switch over."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550)

NE

Nathan E.

CEO

> "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737)

DB

Danielle B.

Aesthetic Doctor

> "I haven't found it very easy to set up sending automated consent forms."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163)

KaR

Kelly-ann R.

Facial aesthetician

> "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683)

MA

Mohammed A.

Medical Director

> "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383)

BT

Brant T.

Medical Director

> "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875)

RP

Ruth P.

Owner

> "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626)

ZB

Zenaida B.

Pre-reg Pharmacy technician

> "It also makes communication with patients much easier, which improves the overall experience for both staff and patients."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015)

IB

Imogen B.

Doctor

> "It could not be worse, customer service is appalling."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024)

VR

Verified Reviewer

Founder and Nurse Prescriber

> "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910)

AmS

Anne-marie S.

Director

> "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427)

AS

Adrien S.

Osteopathic clinics

> "Excellent features such as online booking, appointment reminders, and secure patient record storage."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105)

NR

Nick R.

Consultant

> "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986)

AT

Asim T.

Director

> "As a clinician, what I value most is how clearly patient histories and clinical notes are organised."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881)

BB

Brett B.

Office Manager

> "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431)

AM

Amelia M.

Director

> "The transition from alternative software highlighted just how much more efficient and intuitive Pabau 2 is for managing every aspect of my..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945)

DH

David H.

Director

> "Its not that easy to use initially, lots of options"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821)

Iulia H.

Aesthetic practitioner

> "Helpful support team and many useful features for aesthetic and medical clinics."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514)

BB

Brett B.

Office Manager

> "Our account manager was not available and rarely responded to emails."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431)

OR

Osanna R.

Assistant Manager

> "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910)

HT

Hillary T.

Owner

> "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447)

MM

Michelle M.

Skincare Specialist

> "The product is very intuitive and allows you to keep all client records in one place."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6822007)

RC

Ran C.

Owner

> "SMS cost you a lot of money and integration with Credit Card will cost you the processing fee from the merchant and Palau itself"

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3593923)

SQ

Sadiq Q.

Practice Owner

> "Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737)

RC

Richard C.

IT Manager

> "Software is ok but I don't think it's suitable for a serious medical business."

[See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788)

[View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

## User interface

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)

4.88 (111)

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

4.66 (633)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MidexPRO

35/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Communication Management
-   Compliance Management
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Insurance Management
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Multi-Physician
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Physician Scheduling
-   Practice Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine
-   Telemedicine Integration
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/9040/MidexPro/#features)

Pabau

Top features

38/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Communication Management
-   Compliance Management
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Insurance Management
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Multi-Physician
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Physician Scheduling
-   Practice Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine
-   Telemedicine Integration
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features)

### Recognition

MidexPRO

Best Value Medical Practice ManagementSoftware (2025) 

Best Value Medical Practice ManagementSoftware (2024) 

Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

MidexPRO

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pabau

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MidexPRO

-   By Avebury Computing
-   Located in United Kingdom
-   Founded in 1994

Pabau

-   By Pabau
-   Located in United Kingdom
-   Founded in

## Popular Comparisons

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (111)](https://www.capterra.com/p/9040/MidexPro/reviews/)

vs

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[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

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[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (111)](https://www.capterra.com/p/9040/MidexPro/reviews/)

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[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

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[View full comparison](https://www.capterra.com/compare/140062-203619/Pabau-CRM-vs-DocVilla)

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (111)](https://www.capterra.com/p/9040/MidexPro/reviews/)

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[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

vs

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4.8

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[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

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Contact vendor for pricing

4.6

Features

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4.4

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Features

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