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Intuitive software for groups of Consultants/Secretarial & Billing services. Cosmetic and Medical Practitioners, Medical consultants and Specialists, Medico-Legal, Psychiatrist, GP & Private Hospitals
Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.
MiDex is a very easy system to use and is far better than our old system DGL. The layout is great and easy to follow and offers a great range of reports that can be adapted to our needs.
May also be our own access at home, but there are often delays and problems which are frustrating.
Our onboarding experience was excellent - the team are slick, professional, super responsive and all-around good guys.
The only thing I don't like is the fact that if I am not using it all the time during the day, it signs you out, which can be annoying if you are on a call to a patient and have to sign in again.
However, this was not the case once we started using MidexPRO.We are very happy with this software and highly recommend it to anyone seeking other solutions.
Least liked is that the Key for emailing can fail.
This is a long term tool that has been a great friend to me and my team for 30years. The transition to cloud based has been easy, with the offering improved.
No negative aspects- we are very happy with the product.
I've been very happy and will continue to use Practice Mate, the price is great and it's comprehensive. It connects to the clearing system, which is great.
However, once you give up on OfficeAlly and go with another EHR, the credit card people are rude and try to charge you a penalty for canceling your contract.
I also LOVE the customer service!!!! They are human and caring. I am very pleased with my experience overall with Practice Mate.
Getting charged for an excess of Claims for a particular insurance provider. The software isn't always smooth to operate.
Billing and accounting is accomplished quickly. Tech help is very helpful.
In the last several years, there have been more mistakes made by practice mate, claims that appear to have been submitted that were not.
I love the ease of scheduling appointments and checking clients in so that it can be easily and directly billed.
They have been a consistently great company. The only people I have seen or heard complain are those that tend to complain no matter what.
MidexPRO
Top FeaturesPractice Mate
MidexPRO
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